JVC Earbuds and Headphones
About JVC
JVC (JVCKENWOOD Europe B.V.) is JVCKENWOOD Corporation’s wholly owned subsidiary. JVC is a renowned creator and manufacturer of sophisticated audio and video products that employ cutting-edge technologies to produce high-quality sound and visuals.
JVC provides high-definition displays and home theater projectors, digital video camcorders, home theater systems, audio components and systems, portable audio products, digital storage devices, audio and video accessories, and automobile audio/video products in its consumer products.
Troubleshooting
Main Unit Symptom and Action
Unable to pair
Place both earphones into the charging case, and wait for the indicator light to turn off or on, followed by taking out
both earphones again at the same time. When pairing, make sure the BLUETOOTH device is within 1 m of the System.
Operate the BLUETOOTH device to connect. Turn on the BLUETOOTH device and enable pairing. Delete the pairing information on the BLUETOOTH device list and perform pairing again. Perform operations after setting the BLUETOOTH function of the connected device to OFF and then to ON again. Perform operations after turning off the connected device
and on again. Refer to the steps to establish a connection. Connecting (Power On)
- Check whether the System is connected to another device.
- Turn off the BLUETOOTH settings of other devices and enable pairing with the desired device.
The earphones flash and connection cannot be established
Turn on the BLUETOOTH device, enable its Bluetooth function, and select the System from the BLUETOOTH device list. Place both earphones into the charging case, and wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time to connect. After taking out the earphones, move the L and R earphones close to each other.
Sound is heard only from the left or right earphones
Place both earphones into the charging case, and wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time to connect. After taking out the earphones, move the L and R earphones close to each other. Reset the setting to factory default and connect again. Restoring the settings to the initial state
- Check whether one of the earphones is connected to another BLUETOOTH device.
- Turn off the BLUETOOTH settings of other devices and enable pairing with the desired device.
The sound is choppy and there is noise
Use the connected device in a position or orientation that allows for the most stable communication. The sound tends to be interrupted when the System is covered with the hands. Try reducing the number of apps running on the BLUETOOTH device connected. Charge the main unit. Charging
After connecting to the System, the BLUETOOTH device connected does not function immediately
Depending on the BLUETOOTH device connected, even when the indicator lights up after connecting to the System, the BLUETOOTH device may not function immediately due to the time lag in the connection operation. Wait for a few seconds and try operating again.
No response from the touch sensor
- Re-charge the system and switch the power on.
- Touch it directly with the ball of your finger. Do not touch with a pen or your fingernail.
- Touch it directly with the ball of your finger. Do not touch with a pen or your fingernail.
- The touch sensor does not work with gloves. Remove your glove and operate again.
- The touch sensor does not work when there is hair on the sensor. Touch the touch sensor area directly.
- Touch the center of the touch sensor area.
The volume is low or the sound is unpleasant
- Increase the volume on the System or the BLUETOOTH device connected.
- Insert the earpieces more securely.
- Change the size of the earpieces. Wearing
Unable to skip back to the previous track
- During playback tap the touch sensor area on the R earphone 3 times quickly. The previous track or the beginning of the current track will be played.
Unable to skip to the next track
- During playback tap the touch sensor area on the R earphone 2 times quickly. The next track will be played.
The earphones fall off the ears easily
- Change the size of the earpieces. Wearing
The sound is distorted
- Adjust the volume on the BLUETOOTH device connected so that there is no distortion, and then adjust the volume on the System. Charge the main unit. Charging
The ringtone is soft and cannot be heard
- The ring tone may not be heard from the earphone if the silent mode of the BLUETOOTH device is turned on.
- Turn off the silent mode of the BLUETOOTH device or adjust the volume of the ring tone.
The System does not work correctly
- Re-charge the system and switch the power on.
Unable to turn on the power
- Charge the charging case first. (case) (Charging the charging)
- Charge the main unit. Charging
Unable to charge and turn off the power (earphones)
- Remove both earphones from the charging case and place them back in again.
- Make sure that the earphones are fully inserted into the charging case.
- Use a cotton swab to remove any dirt from the contacts of the earphones and charging case.
- Charge the charging case first. (case)(Charging the charging)
Unable to charge (charging case)
- Make sure that the USB cable is plugged in all the way. Please charge within the charging temperature range (5 °C (41 °F) to 35 °C (95 °F)).
The earphones are turned on during charging
- Charge the charging case. Charge the charging case.
Unsure what the flashing and lighting up of the indicators indicate
- Refer to the Indicator status list.
Music or voice calls cannot be heard
- Delete the pairing information on the BLUETOOTH device list. Perform pairing after turning off the connected device and on again (or after rebooting).
If no sound is heard from the earphones or the earphones cannot be connected to your BLUETOOTH device after performing the operations suggested in the Troubleshooting section, restoring the settings of earphones to the initial state may solve the problem. Restoring the settings to the initial state
FAQs About JVC Earbuds and Headphones
How do I change the bass level on my JVC earbuds?
When you press the BASS button while listening to music, the System emits a tone and toggles the bass boost function on and off. When you turn on the bass boost, the system emits a double beep, and when you turn it off, it emits a single beep.
What is the problem with my JVC earbuds?
Reduce the number of apps running on the connected BLUETOOTH device. Recharge the system and turn it on. Remove both earbuds from the charging case and replace them. Check that the earbuds are completely put into the charging case.
Is there a microphone on JVC headphones?
JVC On-Ear Headphones allow you to listen in comfort and style. This pair of wired headphones provides crystal clear sound quality for your daily commute. You can stay in touch while on the go thanks to an integrated microphone and built-in controls.
Why won’t my JVC headphones charge?
Due to inadequate contact, the earphones may not have been properly charged. Check the charging terminal’s condition before determining whether charging can be completed properly. Poor contact may come from dust or grime on the charging terminal. Perform checks on a regular basis.
JVC earbuds last how long?
Bluetooth 5.0 technology guarantees a stable connection. These JVC wireless headphones come with a small charging pouch and can play music for up to 15 hours.
Can I swap out the battery in my wireless headphones?
Typically, batteries in Bluetooth headsets cannot be replaced; however, this varies depending on the headset.
For the first time, how long should I charge my headphones?
thirty minutes
Why don’t wireless headphones charge?
This could be due to a broken USB hub or because the USB hub does not have enough power to charge the headphones. Although USB hubs provide the minimal voltage required to charge headphones (about 5V), the issue is the electric current they provide.
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