SteelSeries Arctis 9 Dual Wireless Gaming Headset User Guide

SteelSeries Arctis 9 Dual Wireless Gaming Headset

About SteelSeries
SteelSeries is a Danish company that designs and manufactures gaming peripherals and accessories, including gaming mice, keyboards, headsets, mousepads, and controllers. The company was founded in 2001 and has since become a popular brand among gamers worldwide.

SteelSeries prides itself on its use of high-quality materials and advanced technology to create products that enhance the gaming experience. The company has collaborated with professional gamers to develop products that are tailored to the needs of serious gamers, including features such as programmable buttons, customizable RGB lighting, and advanced sensor technology.

Some of SteelSeries’ most popular products include the Rival gaming mouse series, the Apex gaming keyboard series, and the Arctis gaming headset series. The company has also developed a software platform called SteelSeries Engine that allows users to customize their gaming peripherals and create personalized settings for different games.

PRODUCT OVERVIEW

1. Ski Goggle Headband *
2. Main Headset Cable (47.25″/1.2m)*
3. Dual 3.5mm Extension Cable (71″/1.8m)
4. Airweave Ear Cushion*
5. Retractable Microphone
6. Microphone Pop Filter
7. Microphone Mute Button
8. Volume Control
9. Main Cable Jack
10. Headphone Share Jack

SETUP Find help at support.steelseries.com

MICROPHONE

RETRACTABLE MICROPHONE

POSITIONING Position the ClearCast Microphone 3 close to the corner of your mouth with the flat surface facing you

SKI GOGGLE HEADBAND

SPEAKER PLATE

REGULATORY

Europe – EU Declaration of Conformity Hereby, SteelSeries ApS. declares that the equipment is in compliance with directive RoHS 2.0 (2015/863/EU), EMC Directive (2014/30/EU), and LVD (2014/35/EU) which are issued by the Commission of the European Community.

The full text of the EU Declaration of Conformity is available at the following internet address: https://steelseries.com/

Operating Temperature: 0 to + 40 °C

SteelSeries ApS. hereby confirms, to date, based on the feedback from our suppliers indicates that our products shipping to the EU territory comply with REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals – (EC) 1907/2006) compliance program. We are fully committed to offering REACH compliance on the products and posting accurate REACH compliance status for the all of products.

WEEE This product must not be disposed of with your other household waste or treat in compliance with the local regulations or contact your local city office, your household waste disposal service, or the shop where you purchased the product.

SteelSeries Products and Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian consumer law. You are entitled to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Should your product be defective, you can make a claim under Australian consumer law. SteelSeries will provide its own remedies equivalent to those remedies in the consumer guarantee provisions of the Australian Consumer Law at any time within 24 months of the date of purchase. For the avoidance of doubt, SteelSeries acknowledges that the Australian Consumer Law may provide for remedies beyond 24 months for a number of its products.

Summary of Australian statutory consumer guarantees

Consumer guarantees in relation to goods The goods will be of acceptable quality, The goods will be fit for a particular purpose, The goods will match their description, The goods will match the sample or demonstration model, You have title to the goods, You have undisturbed possession of the goods, There are no undisclosed securities on the goods.

Consumer guarantees in relation to services

We will provide the services with due care and skill, The services will be fit for a particular purpose, The services will be provided within a reasonable time.

For SteelSeries-branded goods, in addition to the above, we also guarantee that we will provide repairs or spare parts for a reasonable time. Under Australian consumer law, the remedy you are entitled to if a product fails to meet a consumer guarantee will depend on whether the failure to comply with the guarantee is major or minor. Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time. In this case, the seller can choose to offer you a refund, replacement, repair or, in the case of services, resupply. If the seller does not fix the problem or takes too long, you may be able to get it fixed by someone else and recover the costs from the seller depending on the circumstances.

Remedies for major failure with goods

Return the product and ask for a refund, Return the product and ask for an identical replacement, or one of similar value if reasonably available, Keep the product and ask for compensation for the drop in value caused by the problem.

Remedies for major failure with services

Cancel the contract and pay a reasonable amount for the work done, or seek a refund, For money already paid, keep the contract and negotiate a reduced price for the drop in value of the service — this may mean asking for some of your money back if you have already paid.

For goods, there is a major failure to comply with a consumer guarantee when:

• You would not have purchased the product if you had known about the problem.
• The product is significantly different from the description, sample or demonstration model you were shown.
• The product is substantially unfit for its normal purpose and cannot easily be made fit within a reasonable time.
• The product is substantially unfit for a purpose that you told the supplier about, and cannot easily be made fit within a reasonable time.
• The product is unsafe.
  For services, there is a major failure to comply with a consumer guarantee when:
• You would not have engaged the service if you had known the nature and extent of the problem.
• The service does not meet reasonable expectations for that type of service, and the problem cannot be rectified within a reasonable time.
• You told the supplier that you wanted the service for a specific purpose, which was not fulfilled, and the problem could not be easily rectified within a reasonable time.
• You told the supplier that you wanted a specific result, yet the service and end result failed to meet your specifications
  and could not be easily rectified within a reasonable time.
• The supply of the service has created an unsafe situation.

For information on Australian consumer laws, please visit the Australian consumer law website at http://www.consumerlaw.gov.au.

Importer Name and Address: Ingram Micro Pty LTD / Level1, 61 Dunning Avenue. Rosebery NSW 2018

Telephone technical support: +61-2-9381-6000

FAQs About SteelSeries Arctis 9 Dual Wireless Gaming Headset User Guide

 

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