NVIDIA SHIELD Android TV Streaming Media Player User Manual

NVIDIA SHIELD Android TV Streaming Media Player

About Nvidia

The NVIDIA SHIELD Android TV Streaming Media Player is a popular device designed for streaming and gaming purposes. It is developed by NVIDIA, a well-known company in the field of graphics processing units (GPUs) and artificial intelligence.

The SHIELD Android TV is powered by the Android operating system, specifically designed for television sets. It offers a wide range of entertainment options, including streaming movies, TV shows, music, and playing games. The device supports popular streaming services like Netflix, Amazon Prime Video, Hulu, and many more.

One of the standout features of the NVIDIA SHIELD Android TV is its powerful hardware. It is equipped with a high-performance NVIDIA Tegra X1 processor, which provides smooth and responsive performance for streaming and gaming. The device also includes a dedicated NVIDIA GPU, ensuring excellent graphics quality for games and media playback.

ABOUT SHIELD TV

Thank you for choosing NVIDIA SHIELD TV. This user guide will help you get started and provides tips for getting the most out of your SHIELD device.

GET STARTED

WHAT YOU NEED

Here’s what you’ll need to start using your SHIELD TV:

1. TV or monitor with HDMI port (HDCP compatible)
2. High-speed HDMI 2.0 cable
3. Internet connection via Wi-Fi or Ethernet
4. A Google account

SET UP

Here’s how to plug in your =SHIELD TV Pro and connect your remote:

1. Connect your SHIELD TV to your TV with a high-speed HDMI 2.0 cable.
   
   • Make sure your TV or monitor is off, and plug one end of the HDMI cable into the HDMI port on the back of your SHIELD TV. Plug the other end of the cable into an HDMI port on your TV or receiver.
2. Connect your SHIELD TV to power, using the power cord.
   
   • Plug one end of the power cable into the back of your SHIELD TV and plug the other end into a power outlet. SHIELD TV will automatically power on as you plug it in and you will see the green light turn on. When you are not using it, it will automatically go into sleep mode and the green light will turn on.
3. OPTIONAL: Connect your SHIELD TV to Ethernet. If you do not use an Ethernet connection, you can connect to your Wi-Fi network later.
4. Turn on your TV and change to the HDMI input that your SHIELD TV is plugged into.
   
   • Check the label on the HDMI port on your TV or monitor.
5. Follow the on-screen instructions to sign in to your Google account and to connect to Wi-Fi (if needed)

CONNECTING SHIELD REMOTE

SHIELD Remote comes automatically paired with your SHIELD TV. Just press the Select button to get started.

HELP CONNECTING TO WI-FI

If your network requires web authentication (captive portal), SHIELD TV will bring up the authentication web page and allow you to sign in. Try these troubleshooting steps if your device won’t connect to Wi-Fi

CONFIGURE SHIELD REMOTE FOR VOLUME CONTROL

Your SHIELD remote can control your TV/AVR using IR. To set up IR or CEC volume control, go to Settings > Device Preferences > Display & Sound > Volume control

Options for volume control are:

• HDMI-CEC (recommended if your TV or receiver supports it)
• IR (requires you to point the remote at your TV or receiver)

KNOW YOUR SHIELD TV

1. Ethernet
2. Power in
3. Remote locator
4. HDMI
5. microSD slot

SHIELD REMOTE

1. Built-in Microphone
2. Power Button
3. Settings Button (customizable in Settings > Devices & Accessories > Customize Settings button)
4. Navigation Ring (Up, Down, Right, Left)
5. Select Button
6. Back Button
7. Home Button
8. Fast-forward Button
9. Play/Pause Button
10. Rewind Button
11. Voice Search Button
12. Increase Volume
13. Decrease Volume
14. Open Netflix

HOW TO USE SHIELD REMOTE

To	Action
Navigate	Use the navigation ring (Up, Down, Left or Right)
Select an item	Press Select button
Go to the previous screen	Press Back button
Go to Home screen	Press Home button
Access recent apps	Double press Home button
Access all apps	Press and hold Home button
Broadcast and record games	Press and hold Home button (NVIDIA Share must be enabled)
Access Settings	Press Settings button or hold the BACK button (from the home screen)
Sleep SHIELD	Press Power Button (TV will power off if HDMI-CEC or IR power control are enabled)
Voice search with Google Assistant	Press and release the Voice Search button and then say your command. Try “Play Stranger Things” or “What’s the weather?”
Adjust volume	Press the volume up or volume down buttons.

Fast-forward	Press the fast-forward button
Rewind	Press the rewind button
Play or Pause	Press the play/pause button
Put remote in pairing mode	Press and hold the Home + Back buttons until the buttons flash

HOW TO CONNECT YOUR REMOTE

SHIELD Remote comes automatically paired with your SHIELD TV out of the box. Simply press the Select button to turn it on. To connect a new remote to SHIELD follow the instructions at nvidia.com/connect

NOTE SHIELD remote turns on and off automatically. If the remote does not respond, you may need to replace the batteries in your remote. The battery level can be checked in the SHIELD accessories app.

CUSTOMIZABLE SETTINGS BUTTON

The Settings button opens Settings by default but can be customized to perform your favorite activity. To change the Settings button behavior, go to Settings > Remotes & Accessories > Customize Settings button.

LOCATE LOST SHIELD REMOTE

Your SHIELD Remote has a locator feature. When activated your SHIELD emote will play an audible tune. This audio finder will stop playing after 10 seconds. There are several ways to active this feature

• Remote locator button on SHIELD
• Locate the remote locator button on one end of your SHIELD (above the HDMI port) and press to start locating your SHIELD.
• SHIELD TV mobile app (iOS/Android)
• Download the SHIELD TV app for your device is you have not already done so.
• Tap “more options” in the app (three dots in the upper right hand corner).
• Tap “find my remote”
• Google Home
• Important note: Your Google Home must be on the same network your SHIELD and use the same Google Account you have signed into your SHIELD with.
• On a Google Home device, say “OK Google, start SHIELD remote locator”
• Amazon Echo devices
• Important note: You must have already paired your Echo device to SHIELD using the Amazon Alexa skill.
• On your Echo device, say “Alexa, Ask SHIELD to find my remote”
• 2nd accessory or Android TV app
• Go to Settings > Remotes & Accessories > SHIELD Accessories > SHIELD remote and select “Find this accessory”.

GOOGLE ASSISTANT ON SHIELD TV

USING GOOGLE ASSISTANT

With Google Assistant on SHIELD you can find Movies and TV Shows, launch apps and games, and control your smart home. It’s everything you love about Google Home, but enhanced for your living room.

Availability Google Assistant for SHIELD is currently available for the following languages

• US English
• UK English
• Canadian English
• Australian English
• French
• German
• Spanish
• Italian

Additional support for other countries is planned but not yet available.

NOTE If you are in a room with a lot of background noise or other people speaking, when you are done speaking immediately press Select on your SHIELD remote to submit the voice search. This will stop the voice detection from continuing to listen.

Displaying more results

In most cases, you can get more results by pressing UP on the SHIELD Remote. Search results from other apps are displayed in this menu.

Hands free “Ok Google”

If you own a SHIELD Controller 2017, you can say “OK Google” or “Hey oogle” to begin your request.

To enable this feature go to Settings > Device Preferences > Google Assistant > Enable “OK Google” Detection.

What You Do with Google Assistant on SHIELD

Check out the examples below to learn about some of the things you can do with Google Assistant on SHIELD TV.

What apps show up in search results

You may also see search results from apps you’ve installed on your Android TV. These results will show up in a separate row. Some search results will be available in a few different apps. When you select the content, you’ll be able to choose the app you’d like to use. You may customize results by going to Settings > Device Preferences > Google Assistant > Searchable apps and enable the apps you want to see results from.

Performing a Voice search within an app

You may also use voice search within many apps. If you initiate a voice search within an app, you will get search results only from that app.

Additional help and information

For help with setting up Google Assistant on SHIELD TV visit http://nvidia.custhelp.com/app/answers/detail/a_id/4554

Consider using the HDMI-UHD port for 4K support. Some TVs by default have UHD input disabled in TV settings, so please make sure that UHD is enabled in the settings for your TV for this input.

4K HDR/DOLBY VISION DISPLAY SETUP

Your SHIELD TV supports 4K Ultra HD (3840 x 2160p) resolution content with HDR10 or Dolby Vision, from many apps.

To ensure that your SHIELD TV is optimized for 4K video output, keep your device updated with the latest system software.

Watching 4K content from SHIELD TV requires a 4K display with HDMI 2.0 and HDCP 2.2 support. Make sure SHIELD TV is connected to an HDMI input that supports HDCP 2.2. Consult your 4K display’s user guide to find the correct HDMI port to plug SHIELD TV into for watching 4K content.

NOTE Most 4K streaming content requires HDCP 2.2 compatible ports. See your 4K display’s user guide for further details.

ENABLE DOLBY VISION/HDR10 ON SHIELD

Your SHIELD will automatically be set to an HDR10-capable display mode when detected.

If you own a Dolby Vision compatible display at 4K resolutions with a 60Hz refresh rate, enable Dolby Vision by selecting Settings > Device Preferences > Display & Sound > Dolby Vision If you are unable to enable “Dolby Vision”, your HDMI cables may be the
issue. Try replacing them with higher-quality cables and try again.

If your TV supports 4K Dolby Vision at lower refresh rates, you can change your display mode at Settings > Device Preferences > Display & Sound > Advanced display settings > Custom display mode and select any mode labeled “Dolby Vision Ready”.

WARNING: Selecting lower refresh rate display modes will cause the home screen and app navigation to appear slow.

ABOUT SHIELD SCREEN

Details about your SHIELD TV can be found at Settings > Device Preferences > About.

From this menu, you can

• Manually check for system upgrades
• Change your SHIELD’s name
• Legal information
• Find additional system information, including
  
  • Serial number
  • IP address
  • Network MAC address

MATCH FRAME RATE (BETA)

Important Note: This is an experimental feature (beta). Not all apps support this feature and some TVs may have difficulty setting some refresh rates. PLEX and KODI already support automatic refresh rate matching. If you are streaming content at a frame rate that does not match your display’s refresh rate, SHIELD will automatically convert the content to match your display.

SHIELD also includes an experimental feature to match your display refresh rate with the content frame rate. To use this feature.

1. Start playing a video on SHIELD.
2. Press the “Settings” button to bring out the settings menu and select “Match frame rate (beta)” from the Quest Settings.

Note: Once playback is stopped, the display’s refresh rate will return to its original setting. You will need to manually activate this setting every time you want to match frame rates.

Optional: Customize your remote Setting button to match the frame rate. Go to Settings > Remotes & Accessories > Customize Settings button and select “Match frame rate (beta)”.

For more information or troubleshooting for this feature, see our KB article on this topic.

SHIELD TV REMOTE APP

The NVIDIA SHIELD TV app lets you control your SHIELD TV, launch apps, and log in to your favorite GeForce NOW games on SHIELD even faster.

The app gives you instant access to a virtual mouse and keyboard, which makes it simple for you to enter your username and password into game services.

FEATURES GeForce NOW Controls

• Virtual mouse touchpad
• Virtual keyboard (US English)

SHIELD TV Remote Controls

• App launcher: Tap on the app banner to immediately launch app on your SHIELD TV
• D-pad navigation (up/down/right/left) and Select
• Android buttons (Back, Start, Home)
• Media playback (Play, Pause, Fast Forward, Rewind)
• Volume control

TROUBLESHOOTING SHIELD

Before using this troubleshooting guide, make sure that your SHIELD is updated with the latest system update, available automatically if your SHIELD is connected to the Internet.

If you are unable to resolve the issues you are having with the troubleshooting steps in this guide, you may find a resolution in the GeForce Experience Forums > SHIELD section.

Useful tips and tricks can also be found on our SHIELD FAQ and our SHIELD support page.

If you are still unable to resolve the issues you are having, please contact NVIDIA support.

HEALTH AND SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

NVIDIA products are designed to operate safely when installed and used according to product instructions and general safety practices. The guidelines included in this document explain the potential risks associated with equipment operation and provide important safety practices designed to minimize these risks. By carefully following the information contained in this document you can protect yourself from hazards and create a safer environment.

This product is designed and tested to meet IEC-60950-1, the Standard for the Safety of Information Technology Equipment. This also covers the national implementation of IEC-60950-1-based safety standards around the world e.g. UL-60950-1.

These standards reduce the risk of injury from the following hazards:

• Electric shock: Hazardous voltage levels contained in parts of the product
• Fire: Overload, temperature, material flammability
• Mechanical: Sharp edges, moving parts, instability
• Energy: Circuits with high energy levels (240 volt-amps) or potential as burn hazards
• Heath: Accessible parts of the product at high temperatures
• Chemical: Chemical fumes and vapors
• Radiation: Noise, ionizing, laser, ultrasonic waves

Retain and follow all product safety and operating instructions. Always refer to the documentation supplied with your equipment. Observe all warnings on the product and in the operating instructions

Federal Communications Commission

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including any interference that may cause undesired operation of the device.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Warning: The FCC requires that you be notified that any changes or modifications to this device not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Only those antennas with same type and lesser/equal gain filed under this FCC ID number can be used with this device.

RF Radiation Exposure Statement:

SHIELD Android TV Game Console has been tested and complies with FCC RF radiation exposure limits set forth for an uncontrolled environment when used with the NVIDIA accessories supplied or designated for this product. During testing, SHIELD was placed in positions that simulate use against the body. The use of any other accessories may not ensure compliance with FCC RF exposure guidelines.

FAQS About NVIDIA SHIELD Android TV Streaming Media Player

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