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Mophie Dual Universal Wireless Charging Pad User Manual

Mophie Dual Universal Wireless Charging Pad FEATURE

Mophie LOGO

Mophie Dual Universal Wireless Charging Pad

Mophie Dual Universal Wireless Charging Pad PRODUCT

About Mophie

Mophie is a well-known brand that specializes in creating accessories for mobile devices, particularly smartphone battery cases and external battery packs. The company was founded in 2005 and gained popularity for its innovative solutions to address the common issue of limited battery life on mobile devices.

One of Mophie’s flagship products is the battery case, which is designed to both protect a smartphone and provide extra battery power. These cases typically have a built-in battery that can charge the phone on the go, extending its usage time. Mophie’s battery cases are available for various iPhone and Android models.


*Only use the supplied AC adapter.






At Mophie, we are dedicated to making the best quality products. To back this up, this product is warranted for 2 years. For full details regarding warranty terms and exclusions, please visit mophie.com/warranty. This warranty does not affect any statutory rights that you may be entitled to. Keep a copy of your purchase receipt as proof of purchase.
Be sure to register your product at mophie.com.

Exclusions & Limitations

Except for the limited warranty expressly set forth or to the extent restricted or prohibited by applicable law, Mophie expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that mophie shall not be liable for any special, incidental, indirect, punitive, or consequential damages of any type on any mophie product.

In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the Mophie product. You may have additional warranty rights depending on your country, state, or province. Further, some countries, states, and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties, so the above may not apply to you.

If any provision of the warranty is found unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect any remaining provision of personal property inside or outside of the Mophie product.

Customer Service

Telephone: 1-888-8mophie (1-888-866-7443)
International: +1 (269) 743-1340
Web: www.mophie.com/cs



Read all instructions and warnings prior to using this product. Improper use of this product may result in product damage, excess heat, toxic fumes, fire, or explosion, for which damages you (“Purchaser”), and not Mophie LLC (“Manufacturer”) are responsible.

  • Do not store the device in a high-temperature environment, including heat caused by intense sunlight or other forms of heat. Do not place the device in a fire or other excessively hot environment. Exposure to fire or temperature above 212°F (100°C) may cause an explosion.
  • Do not expose the wireless charger to rain or snow.
  • Do not use the wireless charger in excess of its output rating. Overloading outputs above the rating may result in a risk of fire or injury to persons.
  • Do not disassemble this product or attempt to re-purpose or modify it in any manner.
  • Do not attempt to replace any part of this device.
  • For questions or instructions on the various ways to charge this device, refer to the illustrations in this quick-start guide.
  • Use of a power supply or charger not recommended by Mophie may result in a risk of fire or injury to persons.
  • If this device is accessible to or may be used by a minor, the purchasing adult agrees to be solely responsible for providing supervision, instruction, and warnings. Purchaser agrees to defend, indemnify, and hold Manufacturer harmless for any claims or damages arising from unintended use or misuse by a minor.
  • All products have gone through a thorough quality assurance inspection. If you find that your device is excessively hot, is emitting odor, is deformed, abraded, cut, or is experiencing or demonstrating an abnormal phenomenon,
    Immediately stop all product use and contact the Manufacturer.
  • Switch off the wireless charger when not in use. The wireless charger will automatically switch off when disconnected from its wall charger.
  • To disconnect the charging pad from the line voltage, pull the AC adapter from the AC outlet.
  • The AC outlet shall be installed near the charging pad and shall be easily accessible.
  • To comply with FCC RF exposure compliance requirements, the wireless charger must be used with a separation distance of at least 20 cm from all persons.



This product is meant for use only in conjunction with the appropriate device. Please consult your device packaging to determine whether this product is compatible with your particular device. The manufacturer is not responsible for any damages to any device incurred through the use of this product.

The manufacturer shall not in any way be liable to you or to any third party for any damages you or any third party may suffer as a result of the use, intended or unintended, or misuse of this product in conjunction with any device or accessory other than the appropriate device for which this product is designed. The manufacturer will not be responsible for any damages you or any third party may suffer as a result of misuse of this product as outlined above.
Purchaser agrees to defend, indemnify, and hold Manufacturer harmless for any claims or damages arising from unintended use or misuse, including use with an unintended device.

mophie, Stay Powerful, Mophie loves you, the five circles design and the mophie logo are trademarks of Mophie Inc. Apple, AirPods, and iPhone are trademarks of Apple Inc. The trademark “iPhone” is used in Japan with a license from Aiphone K.K. All rights reserved. Patents: mophie.com/patents.

This device complies with part 15 of the FCC Rules and RSS-Gen of IC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced technician for help.

CAUTION: To comply with the limits of the Class B digital device, pursuant to Part 15 of the FCC Rules, this device must be used with certified peripherals and shielded cables. All peripherals must be shielded and grounded. Operation with noncertified peripherals or non-shielded cables may result in interference to radio or reception.

MODIFICATION: Any changes or modifications to this device could void the warranty.

Statement of Compliance:

Hereby, Mophie declares that the radio equipment wireless charging base is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: http://www.mophie.com/cert_red


  • RF Frequency Range: 112 kHz – 205 kHz
  • RF Power: 67.8 dBμV
  • RF Field Strength: 87.9 dBμV/m

WEEE DECLARATION: All of our products are marked with the WEEE symbol; this indicates that this product must NOT be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their waste electrical and electronic
equipment by handing it over to an approved preprocessor, or by returning it to Mophie for reprocessing. For more information about where you can send your waste equipment for recycling, please contact Mophie, Inc. or one of your
local distributors.

FAQS About Mophie Dual Universal Wireless Charging Pad

Why would one use a mophie?

All of your portable gadgets may receive up to 45W of quick charging power from the mophie powerstation pro.

Does the iPhone support the Mophie wireless charger?

Up to 15W of quick wireless charging. compatible with any iPhone with MagSafe.

How many devices can a wireless charging pad support charging?

Without a charger, Wireless PowerShare enables you to charge one Qi-enabled gadget with another. Using just one charger, you can simultaneously charge two devices.

How is a Mophie charging pad charged?

Your phone will start receiving up to 15W of charging power as soon as you set it down on the charging pad.

How long does a mophie charge for?

The powerstation go battery will start charging on its own. All four indication lights on the powerstation go battery will be solid green when it is fully charged (this could take up to 9 hours).

Why is the charging pad from Mophie blinking?

IMPORTANT: When the charging base LED blinks on and off, the juice pack wireless case is either not charging properly or is not receiving enough current (for example, if the charging base is attached to a computer’s USB port).

What is the wireless charging pad’s efficiency?

Not much efficiency is lost during the transition from electric current to electromagnetic field and back.

What is the wireless charging range in terms of distance?

Using a Qi charging pad, which has a range of up to four centimeters (1.6 inches), compatible devices, such as smartphones, can recharge their batteries.

Is mophie compatible with Android?

The pad is advertised as a wireless charging solution for Apple goods, but since it is Qi-compatible, it also functions with the majority of recent wireless-charging smartphones, including the Pixel and Galaxy lines from Google and Samsung.

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