LiftMaster Garage Door Opener
LiftMaster is a brand of garage door openers and related products that is owned by The Chamberlain Group, Inc. LiftMaster is known for producing high-quality garage door openers that are designed for residential and commercial use. LiftMaster’s product line includes a variety of garage door openers with features such as battery backup, smartphone connectivity, and remote monitoring capabilities. The company also produces gate operators, access control systems, and other accessories.
WARNING! Start by Reading These Important Safety Instructions
General safety guidelines
Before you begin the installation: Please read the operating instructions and especially the precautions. Keep the manual for future reference and pass it on to a possible subsequent owner. The following symbols are placed in front of instructions to avoid personal injury or property damage. Read these instructions carefully.
- CAUTION Personal injury or property damage
- CAUTION Danger due to electric current or voltage
Important safety information
The automated door opening system has been as a matter of course tested and designed for safe operation, but safety can be assured only if the safety instructions listed below are strictly adhered to during installation and operation
- The installer (specialist) must carefully read and understand these instructions before starting any work. Before first use and at least annually a specialist must inspect powered windows, doors, and gates regarding their safe condition.
- A specialist is, who on the basis of their technical training and experience, has sufficient knowledge in the field of powered windows, doors, and gates and moreover is familiar with relevant state occupational safety regulations and generally accepted rules of technology to such an extent that he is also able to assess the safe working condition of powered windows, doors, and gates.
- The door should be balanced. Unmoving or stuck doors must be repaired. In an unbalanced state, garage doors, door springs, cables, discs, brackets and rails are under extreme tension, which can lead to serious injury. Do not attempt to loosen, move or realign the door, but contact a service center or a door professional.
- During the installation or maintenance of a door opener, no jewelry, watches or loose clothing should be worn.
- To avoid serious personal injury due to entanglement, remove all cables and chains connected to the door before installing the door opener.
- During installation and electrical connection, the local building and electrical regulations must be observed.
This device complies with Protection Class 2 and does not require grounding.
- To avoid damage to very light doors (such as fiberglass, aluminum or steel doors), an appropriate reinforcement should be added. To do so, contact the door manufacturer.
- The automatic safety reverse system should undergo a test. Upon contact with a 50 mm high barrier on the ground, the garage door MUST return. Failure to properly adjust the door opener can result in serious personal injury from a closing garage door. Repeat the test once a month and make any needed changes.
- This system must not be installed in damp or wet areas.
- During operation, the gate should not under any circumstances obstruct public passageways.
- To remind all operators of the safe operation, in addition to the illuminated wall switch a warning sign to protect children should be affixed. The warning signs about the risk of trapping should be placed in clearly visible spots.
- Children should be supervised to ensure that they do not play with the device.
- This device is not intended for use by persons (including children) with restricted physical, sensory, or mental abilities or lack of experience and/or knowledge unless they are supervised by a person responsible for their safety or have received instruction on how to use the device.
- All barriers/locks are deactivated to avoid damage to the door.
- If necessary, installed control equipment MUST be mounted within sight of the door and out of reach of children. Children should not be allowed to operate the buttons or remote controls. Misuse of the door opener can result in serious injury.
- The door opener should ONLY be used if the operator can see the entire door area and is assured that it is free of obstacles and the door opener is set correctly. No one may pass through the door while it is moving.
- Children must not be allowed to play in the vicinity of the door.
- Use the manual release only for the separation of the carriage from the drive and – if possible – ONLY with the door closed.
- Do not use the red handle to push the door up or pull it down.
- Before performing any repairs or removing covers, the door opener should be separated from the electric power supply.
- This product has a transformer with a special power cord. In case of damage this MUST be replaced with an original transformer by a qualified technician.
- Operation of the emergency release can lead to uncontrolled movements of the door, if springs are weak or broken or if the door is unbalanced.
- Mount the release handle of the emergency release at a height less than 1.80 m.
The device is intended for the opening and closing of garage doors (please refer to section 6 “Door Types”).
Any improper use of the drive could increase the risk of accidents. The manufacturer assumes no liability for such usage.
Scope of supply
Please check the supplied parts for completeness before starting the installation.
Note: The numbering only applies to the corresponding section.
- Drive head 1x
- Remote control 2x
- Support bracket 1x
- Hardware bag 1x
Parts overview (Rail):
- Header bracket 1x
- Door bracket 1x
- Adapter for gear wheel 1x
- Curved door arm 1x
- Support bracket 2x
- Hanging bracket 2x
- Rail 1x
Note: The illustration shows basic content. Depending on the exact model or combination purchased contents are different.
- Truss head screws 6 x 80 mm 1x
- Locknut M6 1x
- Hexagonal head screw 4x
- Nut M6 4x
- Bolt 1x
- Safety cotter pin 1x
- Screw ST6 x 50 mm 4x
- Screw ST6,3 x 18 mm 2x (4x)
- Plug 4x
This figure always offers you a complete overview of the ready-assembled system during the step-by-step installation of the system.
- Header bracket
- Connecting piece
- Mounting bracket
- Support bracket
- Power cable
- Drive head
- Straight door arm
- Curved door arm
- Door bracket
Before you begin
IMPORTANT NOTE If your garage does not have a side entrance, an external emergency release should be installed. This allows for manual operation of the garage door from the outside during power failure.
- One-Piece Door with Horizontal Track Only.
- One-Piece Door with Horizontal and Vertical Track – Special door arm (E, The Chamberlain Arm™) and the Protector System™ required. See your dealer.
- Sectional Door with Curved Track – See 20B – connect door arm.
- Canopy door – Special door arm (E, The Chamberlain Arm™) and the Protector System™ required. See your dealer.
- The Chamberlain Arm™ for use on door types B and D.
First, check whether your door is balanced and in equilibrium. Open your door about halfway and let it go. The door can now hardly change its position independently but must remain in this position held by the spring force alone.
- The rail of the garage door MUST be connected securely and firmly to the supporting wall or ceiling above the garage door.
- Additional brackets and mounting rails (not included in the supply) might be required if your garage ceiling has cladding, boards, or similar.
- If your garage does not have a separate side entrance, an external emergency release (refer to section 34 “Optional Accessories”) must be installed.
|Ladder||Different drill bits for concrete|
|Marking pen||and(or wood (8, 6, 5, 4.5 mm)|
|Drilling machine||Water level|
|Ratchet 10 mm / 13 mm||Measuring tape|
Assembly of the door opener
- Important instructions for a safe installation.
- Observe all assembly instructions.
- Incorrect installation can cause serious injury.
Assembling the rail
The rail is largely preassembled and consists of 1,2 or 3 parts (see ill). The carriage, pushrod, release handle, guide pulley, and the lintel bracket with belt tensioner are in the front part (A). The seating for the driveshaft and the sprocket is in the rear part (B). Lay the front and rear rail sections one behind the other.
Assembly of a 3-piece rail:
- Remove the cable ties that secure the belt.
- Pull apart the two rail sections completely in order to create a gap for the middle section (C). This rail is designed in such a way as to easily add the middle section. Slide the 2 connecting pieces (D) over the seams of the rail sections up to the markings. To secure the connecting pieces, bend the sheet metal lugs outwards with a suitable tool.
The assembly of the rail is complete.
Tighten the chain belt
Tighten the belt of the rail until the spring (1) is compressed only by about half. The spring must compress and be able to bounce during operation.
Fitting rail to the drive
- Check if the belt is seated on the gear wheel. If the belt has slipped off during assembly, relax the belt, lay it, and tighten again.
- Turn around the rail (1) and completely put on the opener (3) with the gear side (2).
- Secure the rail on the opener with two mounting brackets (9) and the short screws (19).
Optional: To reduce the total overall length by 140 mm the drive can be rotated by 90° as shown in. This allows access and programming sideways. Unscrew the switch and mount it to the designated second position. Remove the rubber plug in order to seal the cable exit. Proceed with step 3.
This completes the assembly of the door opener.
Installation of the opener
Centre of the garage door
- Eye protection goggles should be worn for overhead work.
- All available barriers/locks should be deactivated to avoid damage to the door.
- To avoid serious injuries, remove all cables and chains connected to the door before installing the door opener. The door opener should be mounted at a
- height of at least 2.10 m above the ground.
- First, mark the centerline of the door (1). Draw a line to the ceiling starting from this point.
- For installation on the ceiling, draw another line to the center of the ceiling (2) perpendicular to the door starting from this line.
- Length approx. 2.80 m.
Mounting header bracket
Note: Mount the rail max. 50mm above the top edge of the door. Depending on the door type, the top edge of the door is lifted by a few cm during the opening.
- Wall fastening: Mount header bracket (5) centrally on the vertical centerline (2); thereby its lower edge lies on the horizontal line. Mark all holes for the header bracket. Pre-drill holes with 4.5 mm diameter and fasten the header bracket with wood screws (18).
Note: In case of mounting on a concrete slab / concrete header, the provided concrete plugs (15) and screws (14) should be used. Drill hole size in concrete: 8 mm.
- Ceiling suspension: Draw a vertical center line (2) further up to the ceiling and about 200 mm along the ceiling. Attach header bracket (5) centrally on the vertical marking up to 150 mm removed from the wall. Mark all holes for the header bracket. Drill holes with 4.5 mm diameter and fasten the header bracket with wood screws (18).
Attaching drive to the header
It may be necessary to place the drive temporarily higher so that the rail does not hit the springs in sectional doors.
The drive must either be well supported (ladder) or held firmly by a second person. Put the drive head on the garage floor under the lintel bracket.
Lift the rail up till the holes of the fixing part and the holes of the lintel bracket are aligned. Insert screw (12) through the holes and secure with nut (13).
- Fully open the door, and put down the door opener on the door.
- Lay a piece of wood/cardboard on the marked spot (X).
- The opener must be securely fastened to the structural support of the garage.
- Three representative installations are shown.
- Yours may be different. Hanging brackets (10) should be angled to provide rigid support. On finished ceilings, attach the support bracket(not delivered) to a
- self-supporting structure-nal element before installing the opener. For concrete ceiling mounts, use the concrete anchors (20) provided.
- On each side of the opener measure the distance from the opener to the structural support (or ceiling).
- Cut both pieces of the hanging bracket to the required lengths. Flatten one end of each bracket and bend or twist to fit the fastening angles.
- Do not bend at the bracket holes. Drill 4,5mm pilot holes in the structural supports (or ceiling). Attach brackets to supports with wood screws (18).
- Lift the opener and fasten it to hanging brackets with screw and nut (15). Check to make sure the rail is centered over the door.
- Remove the piece of wood/cardboard. Operate the door manually.
- If the door hits the rail, raise the header bracket.
- Pay attention to the horizontal course of the rail along with the ceiling.
- The distance can be adjusted by the given hole spacing.
- Protruding ends of the ceiling fixture can be reduced if necessary.
Mounting door bracket
Installation in sectional or one-piece doors: The door bracket (6) has multiple mounting holes. Attach the door bracket top center on the inside of the door as shown. Mark holes and screw door bracket.
- One-piece or sectional door with a guide rail: distance to door top edge 0-100 mm.
- Sectional door with two guide rails: distance to door top edge 100-130 mm.
NOTE: The attachment point on the door must be the frame or a stable place on the door panel. If necessary, drill through and screw (not included) together as shown in.
Attaching the door arm on the trolley
The straight door arm is already pre-assembled.
Pulling the red handle the trolley will be released and can be moved manually.
DISCONNECT THE TROLLEY
- The door should be fully closed if possible.
- Pull down on the emergency release handle.
RECONNECT THE TROLLEY
The lockout feature prevents the trolley from reconnecting automatically. Push the green button on the trolley. With the next-door movement, the system will reconnect.
Attach the yellow label regarding the release of the garage door opener (sticker) on the cord of the door handle.
In order to avoid personal injury and damage to the device, the door opener should be operated only if such an instruction is explicitly stated in this manual. The power plug must always be accessible for the purpose of disconnecting the main supply.
Install illuminated push button or Multi-function door control (optional accessory)
Locate door control where the garage door is visible, away from door and door hardware, and out of the reach of children. Mount at least 1,5 m (5 feet) above the floor. Permanently fasten the caution label permanently to the wall near the door control as a reminder of safe operating procedures. There are 2 terminals on the back of the door control. Strip about 6mm of insulation from the bell wire. Separate wires are enough to connect the white/red wire to the RED terminal screw and the white wire to WHT terminal screw.
Fasten the door control to an inside garage wall with sheet metal screws (3) provided. Drill 4mm holes and use anchors (6) if installed into drywall. A convenient place is beside the service door and out of reach of children. Run the bell wire up the wall and across the ceiling to the garage door opener. Use insulated staples (5) to secure the wire.
Operation of the Door Control:
- Press to open or close the door. Press again to stop the door while moving.
- Multi-function Door Control: Press the white square to open or close the door. Press again to stop the door while it is moving.
- Light Feature: Press the Light button to turn the opener light on or off.
- If you turn it on and then activate the opener, the light will remain on for 2-1/2 minutes. Press again to turn it off sooner. The Light button will not control
- the opener lights when the door is in motion.
Installation of photocells (Optional accessory)
After installing and adjusting the door opener, photocells can be installed. The installation instructions are included with the photocells.
The optional photocells ensure that the door is open, or remains open, if people, especially young children, are in the door area.
By means of the photocells, a closing door is opened or an open door is obstructed from closing if a person located in the door area interrupts the sensor beam. Photocells are particularly recommended for families with young children.
Connecting the opener
Connect the opener in accordance with local rules and regulations to a properly installed wall socket.
NOTE: When the opener is switched on, the operator light is also turned on for 2.5 minutes.
Program opener and test
The door opener should only be used if the operator can see the entire door area and is assured that it is free of obstacles and the door opener is set correctly. No one may pass through the door while it is moving. Before the first opening operation, check that all the facilities that are not needed are turned off. Remove all mounting aids and tools from the pivot area of the door.
Setting the Limits
Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits.
This operator is equipped with a two-speed system that is automatically set by the software. Canopy or 1-piece garage doors will automatically run at a slow speed to insure a safe operation according to regulations. Doors traveling shorter than 190 cm will run automatically slowly.
Your garage door opener is designed with electronic controls to make setup and adjustments easy. The adjustments allow you to program where the door will stop in the open (UP) and close (DOWN) positions. The electronic controls sense the amount of force required to open and close the door. The force is adjusted automatically when you program the travel.
NOTE: If anything interferes with the door’s upward travel it will stop. If anything interferes with the door’s downward travel, it will reverse. To watch a short instructional video on programming your new garage door opener use your smartphone to read the Code on this manual backside or visit www.liftmaster.eu.
The programming buttons are located under a removable cover on the backside of the garage door opener.
- Press and hold the square Adjustment Button until the UP Button begins to flash.
- Press and hold the UP Button until the door is in the desired UP position.
NOTE: The UP and DOWN buttons can be used to move the door up and down as needed.
- Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash and the DOWN Button will begin to flash.
- Press and hold the DOWN Button until the door is in the desired DOWN position. Make sure the rail does not bend. NOTE: The UP and DOWN buttons can be used to move the door up and down as needed.
- Once the door is in the desired DOWN position press and releases the Adjustment Button. The garage door opener lights will flash and the UP Button will begin to flash.
- Press and release the UP Button. When the door travels to the programmed UP position, the DOWN Button will begin to flash. Note: IF the door does not travel to the UP position the travel limit programming failed. Begin again with step1. If door travel is too short please refer to section 33 ”Frequently Asked Questions”.
- Press and release the DOWN Button. The door will travel to the programmed DOWN position. The programming is complete.
Test the Safety Reverse System
The safety reverse system test is important. A garage door must reverse on contact with a 50 mm obstacle laid flat on the floor. Failure to properly adjust the opener may result in serious personal injury from a closing garage door. Repeat the test once a month and adjust as needed.
- OBSTACLE TEST: Place a 50 mm high obstacle (1) under the garage door on the floor. Move the door downwards. The door must reverse when it comes into contact with the obstacle. If upon contact the door stops, the door does not move down far enough. In this case, repeat the limit setting.
If the door reverses after contact with the 50 mm high obstacle, remove obstacles and open and close the door completely once. The door should not go back if it reaches the door position „Closed“. If it still reverses both limits must be reprogrammed.
- OPENING TEST: Apply 20 kg to the middle of the door. The door should not open completely.
Program your opener and remote / the Wireless push button (optional)
Activate the opener only when the door is in full view, free of obstruction, and properly adjusted. No one should enter or leave the garage while the door is in motion. Do not allow children to operate push button(s) or remote(s). Do not allow children to play near the door. Your garage door opener receiver and one of the buttons remote control are pre-programmed. If you purchase additional remote controls, the garage door opener must be programmed to accept the new remote code.
Program the Receiver to Match Additional Remote Controls: Using the yellow round button
- Press and release the yellow round button on the opener. The learn indicator light will glow steadily for 30 seconds (1).
- Within 30 seconds, press and hold the button on the hand-held remote that you wish to operate your garage door (2).
- Release the button when the opener light blinks once. It has learned the code. If the light bulb is not installed.
Now the opener will operate when the remote control push button is pressed. If you release the remote control push button before the opener light flashes, the opener has not learned the code.
To Erase all Remote Control Codes To deactivate any unwanted remote, first erase all codes: Press and hold the yellow round button on the opener until the learn indicator light goes out (approximately 10 seconds). All previous codes are now erased. Reprogram each remote or keyless entry you wish to use.
Door within a door connection
- Description of feature: Locate auxiliary quick-connect terminals. Remove the wire bridge. Insert bell wire into quick-connect terminals 4 and 5.
- lashing light connection Description of feature: The Chamberlain flashing light can be installed anywhere. Connect light leads to quick-connect terminals 6 and 7.
- Partial opening feature Description of feature: The pedestrian, ventilation, or pet opening position is an adjustable second stop position between the fully opened and fully closed position of the garage door.
NOTE: Any time programming requires pushing two buttons simultaneously, make sure this is executed accurately. If other buttons than described will flash, briefly cut operator from current and start programming from the beginning.
- Move the door into the desired partial opening position using the remote control or wall control.
- Choose a non-programmed button on your remote control.
- Push the square button and UP button simultaneously for 3 seconds and wait for the operator light to flash. Then push the remote control button. To program an additional remote control start again with step1.
- Move the door to the fully closed position.
- Push the square button and UP button simultaneously for 3 seconds
and wait for the operator’s light to flash.
Instructions for Auto-Close Feature
Description of feature: The Chamberlain Safety IR Sensors must be installed (required by EN60335-1-95).
Activate: Push the square and DOWN buttons simultaneously until the operator light blinks. 1 push UP button = 10 seconds. up to 180 sec. possible (18x) During the countdown the down button flashes. To complete programming push the square button.
Deactivate: Push the square and DOWN buttons simultaneously until the operator light blinks. To complete programming push the square button.
- The auto-close timer resets if the IR sensors are interrupted.
- In the partially open position, automatic close is not possible.
- The garage door operator must have reached the programmed UP limit to activate the auto-close timer.
- Question: The operator will not work anymore without an IR sensor.
- Solution: Correct. IR sensors are mandatory once connected. A full logic board reset is required.
Change from fast speed to slow speed
Description of feature: The garage door opener chooses the necessary speed automatically.
- Move the door to the fully closed position.
- Push the UP and DOWN buttons simultaneously until the operator light blinks.
Attention: One-piece doors, Canopy garage doors, and any other type of swing-out doors must be operated at slow speed. For safety reasons, below 1.9m of travel length, the speed is slow.
OPEN, STOP, or CLOSE programming of the remote control.
Description of feature
Each remote control button can be programmed to either OPEN, STOP or CLOSE the door.
- OPEN: Push the yellow round button and UP button simultaneously until the lead goes on. Now push a selected button on the remote control for OPEN only and wait for the operator light to flash.
- STOP: Push the yellow round button and square button simultaneously until the lead goes on. Now push another selected button on the remote control for STOP only and wait for the operator light to flash.
- CLOSE: Push the yellow round button and DOWN button simultaneously until the lead goes on. now push a third button on the remote control for CLOSE only and wait for the operator light to flash.
- Holiday Mode (requires 78EV wall control): Portable remote controls do not function if this feature is activated.
Program remote control via wall control (requires 78EV wall control).
- Operator light control (requires 78EV wall control): The operator light can be switched on and off at any time. Automatic lighting (only with light barrier and wall bracket) When the light barrier is interrupted, the lighting automatically switches on during the opening of the door.
- Activation: Press and hold the “LIGHT” button on the wall bracket for 10 seconds.
- Deactivation: see activation Keyless entry (requires 747EV wireless keypad)Enter a 4 digit code of your choice to operate the door.
- Temporary access (requires 747EV wireless keypad): A temporary code can be programmed to allow limited access to the garage (by time or a number of openings).
- One button close feature (requires 747EV wireless keypad): Without having the access code the door can be closed from any position (not opened).
- myQ (requires 828EV gateway): Allows operating your garage door opener via the internet or a compatible mobile phone.
- Garage Door Monitoring (requires 829EV Garage Door Monitor): Features optical (by LEDs) and audible control of the status of your garage door. Allows closing your garage door from the place this device is installed.
- Power supply for external devices (terminal 30V) 30VDC/max. 50mA
Note: For external (universal) receivers, the under 1-watt standby mode must be turned off.
Turning on/off the under 1-watt standby mode The under 1W standby mode is always switched on at the factory. (After the lights go off and with the garage door closed.)
Switch off under 1-watt standby:
- Disconnect the device from the mains.
- Press the UP and DOWN buttons on the back of the adjusting panel simultaneously and hold.
- Connect the device again while the buttons are still pressed.
- After about 5 seconds the opener’s light flashes 10 times as confirmation.
Note: Every time the opener is disconnected from the mains, the opener’s light flashes 10 times during reconnection to indicate that the under 1-watt standby mode is off. Switch on under 1-watt standby: See Activation
Cycle counter This garage door opener features a cycle counter (open/close = 1 cycle).
- Pull plug.
- Simultaneously press and hold round and square buttons on the backside of the opener.
- While holding the buttons insert the plug.
- After approx. 5 sec the LED indicates the number of cycles (for every 1000 cycles the LED flashes once). Release buttons.
Operation of the door opener
Automatic opening/closing of the door:
The door opener can be operated using the following devices:
- Remote control: Press the button until the door starts to move.
- Wall switch (if this accessory is installed): Press the push button until the door starts to move.
Manual opening of the door (by hand): If possible, the door must be closed completely. Weak or defective springs can cause a rapid shutting down of the open door, which can lead to property damage or serious personal injury.
RELEASE: Briefly pull the red handle down. Then open the door by hand.
Open the closed door without pulling the cable!
RECONNECT: The lockout feature prevents the trolley from reconnecting automatically.
Push the green button on the trolley. With the next-door movement, the system will reconnect.
When operating the door opener by radio control or wall switch:
- closes the door when it is fully open,
- opens the door when it is fully closed,
- stops the door if it is opening or closing,
- the door moves in the opposite direction to the last completed move, if it is partially open,
- drives back the door to the open door position, if it hits an obstruction while closing,
- stops the door, if it encounters an obstacle during the opening.
- Photocells (optional): By means of the photocells, a closing door is lifted up or an open door is obstructed while closing if a person located in the door area interrupts the beam.
- THE MULTI-FUNCTION DOOR CONTROL (optional)
- Press the push bar (1) to open or close the door. Press again to stop the door.
- Light feature
- Press the Light button (2) to turn the opener light on or off. It will not control the opener light when the door is in motion. If you turn it on and then activate the opener, the light will remain on for 2-1/2 minutes.
- Press again to turn it off sooner.
- The operator light switches on in the following cases:
- First turning on of the door opener (short)
- Power interruption (short)
- With each turning on of the door opener.
- The light turns off automatically after 2 1/2 minutes.
Cleaning and maintenance
Before any maintenance, cleaning, and related maintenance work, the main supply plug should be pulled out. Danger from electric shock!
Maintenance of the door openerA proper installation ensures the optimum performance of the door opener with minimum maintenance. Additional lubrication is not required. Gross dirt accumulation in the guide rail may impair the function and must be removed.
Cleaning Clean the drive head, wall switch and remote control with a soft, dry cloth. Do not use liquids.
Check the system often, especially cables, springs and fasteners, for signs of wear, damage or lack of balance. Do not use if repair or adjustment work must be performed, because an error in the system or an incorrectly balanced door may cause injury. These specifications are valid for use in a single household (max.
6 cycles/day). Shorten maintenance rate accordingly if garage door operator is used more often. Please contact us on www.liftmaster.eu or your dealer if you have further questions.
Once a month:
- Check automatic safety reverse again and reset if necessary.
- Operate the door manually. If the door is unbalanced or stuck, please contact the service centre.
- Check for complete opening and closing of the door.
Where appropriate, readjust limit switches and/or power.
Twice a year:
- Check the chain belt tension. For this, first, disconnect the carriage from the drive. If necessary, adjust belt tension.
- Lightly lubricate the guide rail with standard grease (lubrication).
Once a year (at the door):
- Lubricate door roller, bearings, and joints. Additional lubrication of the door opener is not required.
Do not grease the door rails!
Limit switch adjustment and force regulation: These settings must be checked and undertaken properly during the installation of the opener. Due to weathering, minor changes can occur during the operation of the opener that needs to be addressed by a new setting. This can particularly happen in the first year of operation. Follow the instructions for setting travel limits and force (refer to section 23 and 33) carefully and re-check the automatic safety reverse after each resetting.
Replace batteries of the remote control
Battery of the remote control:
- The batteries in the remote have an extremely long life.
- If the transmission range decreases, the batteries must be replaced.
- Batteries are not covered by the guarantee.
- Please observe the following instructions for the battery:
- Batteries should not be treated as household waste.
- All consumers are required by law to dispose of batteries properly at the designated collection points.
- Never recharge batteries that are not meant to be recharged.
- The danger of explosion!
- Keep batteries away from children, do not short-circuit them or take them apart.
- See a doctor immediately, if a battery is swallowed.
- If necessary, clean contacts on the battery and devices before loading.
- Remove exhausted batteries from the device immediately!
- Increased risk of leakage!
- Never expose batteries to excessive heat such as sunshine, fire, or the like!
- There is an increased risk of leakage!
- Avoid contact with skin, eyes, and mucous membranes. Rinse the parts affected by battery acid with plenty of cold water and consult a doctor immediately.
- Use only batteries of the same type.
- Remove the batteries if the device is not being used for a long time.
- Replacing battery:
- To replace the battery, turn the remote control around and open the case with a screwdriver. Lift the cover and lift the control board below. Slide the battery to one side and remove it. Watch the polarity of the battery!
- Assemble again from in the reverse direction.
ATTENTION! The danger of explosion is if the battery is replaced improperly. Replacement only by identical or equivalent type (10A20-WH).
LED lighting has a very long life and is maintenance-free. The lens cover cannot be removed.
Disposal The packaging is made from environmentally friendly materials. It can be disposed of in the local recycling bin. According to the European Directive 2002/96/EC on waste electrical and electronic equipment, this device must be properly disposed of after use to ensure the reuse of materials. The information on the possibilities of this waste disposal is provided by the local government or municipality.
Frequently asked questions
- The door opener doesn’t work with the remote control:
- Is the opener connected to the power supply? If a lamp connected to the power socket does not turn on, check the fuse or circuit breaker. (Some sockets are enabled via a wall switch).
- Are all door locks disabled?
See safety instructions!
- Check if the remote control battery is lit.
- Try operating with a new battery.
- If you have two or more remote controls, of which only one works, check the programming of the receiver.
- Is there snow/ice under the door? If yes, the door may be frozen onto the ground. Remove all obstacles.
- Perhaps the door spring is defective. This must be replaced by a specialist.
2. Transmission range of the device is too low:
- Is a battery inserted? Put in a new battery.
- Try radio control in the car at another location.
- The transmission range diminishes for metal doors, aluminum or metal panels.
3. Door reverses for no apparent reason:
- Is the door blocked by anything? Pull manual release and operate the door by hand. In case of an unbalanced or stuck gate, please contact the service department.
- Re-program operating force.
- Clear ice or snow in the closing area of the door.
- If the door reverses upon reaching the door position ‘Closed’, the limit switch must be set for this door position.
After completing every setting, the automatic safety reverse must be checked again:
- An occasional resetting of the end positions is not unusual.
In particular, the weathering can shift the doorway.
4. The garage door opens and closes by itself:
- Delete all remote controls and then re-program them.
See section 25.
- Is the remote control button jammed in position „ON“?
- Use only original remote controls! The use of third-party products leads to disturbances.
- The remote control button was pressed accidentally (pocket).
- The cable of the wall switch is damaged (remove for testing purposes).
- An accessory connected to the opener causes the drive (remove for testing purposes).
5. Door does not close completely:
- The re-program stretch off the way of the opener. Check for alterations in the mechanical components, e.g. door arms and fittings.
After each new set of the door position ‘Closed’, the automatic safety reverse should be checked for function.
6. The door opens, but does not close:
- If installed, the photocells should be checked. If the LED at the photocells
blink, the alignment should be checked.
- Check the remote control or wall switch for function.
7. Operator light doesn’t turn on:
- Open or close the door. The light remains switched on for 2.5 minutes.
- Disconnect the opener from the mains and connect again.
The light comes on for a few seconds.
- No power.
8. Operator light doesn’t turn off:
- Disconnect the power from the mains supply for a short time and try again.
- The 2.5 minutes are not yet over.
9. Motor hums and runs very briefly, but does not function:
- The garage door springs are defective. Close the door and disconnect from the opener by pulling on the handle of the carriage (manual release). Open and close the door manually. If the door is properly balanced, it is held at each point of the doorway by the door springs alone. If this is not the case, contact your service center.
- If this problem appears during the first use, the door may be locked.
Deactivate the door lock.
- Release the opener from the door and try without a door. If the door is fine, reprogramme the operating force and stretch the way.
10. Opener works only in one direction:
- The door springs may be defective or the door is stiff in one direction.
- If the door is fine, re-program the operating power and stretch the way of the opener.
11. The belt rattles on the rail:
- Adjust the belt tension. The cause is usually a very tight chain/belt.
The spring on the clamping device of the rail must not be compressed completely.
- The door runs unevenly and makes the drive vibrate. Improve door run.
12. Opener will not start due to power failure:
- Disconnect from the opener by pulling on the handle on the carriage (manual release). The door can now be manually opened and closed.
If the opener is re-activated, the carriage also gets re-connected.
- If installed, the carriage is detached from the drive in case of a power failure by an external emergency release from outside the garage.
13. Door reverses after the force was programmed:
- See if the rail bends. The opener requires a lot of power to move the door. Repair or install the door correctly.
- The door is very heavy or in poor condition. Call a specialist.
14. Rail bends on the opener:
- The door is heavy, very heavy, stiff, or in poor condition. Call a specialist.
- A swing of the rail while moving is a sign of an unevenly functioning door with constantly changing power requirements. Call specialist possibly lubricates door. An additional suspension on the rail can be a remedy.
15. The opener „runs“ (audible turning of the motor) but the carriage does not move:
- The carriage is released from the opener.
- In a new installation: During the assembly of the motor and rail, the pre-assembled adapter sleeve between the motor shaft and the rail was not installed. This sleeve is pre-assembled at the factory but can be removed. Standing behind the opener it can be observed whether the gearwheel turns in the rail or just the motor.
- In a new installation: The belt has come off from the gearwheel in the rail.
Standing behind the opener, you can see the gear wheel.
- After years of use: Is the release defective or continuously disengaged?
- After years of use: The sleeve between the rail and motor or the motor control gear is defective.
16. The door releases by itself from the carriage and stops:
- An external release that has been installed during a power failure should be checked whether it stretches and releases during the opening of the door. Watch the mechanism and reset if necessary.
- The handle of the release mechanism should not get caught in other items.
- Setting the Force
The force setting button is located behind the cover at the operator’s backside. The force setting regulates the amount of power required to open and close the door.
- Open the cover on the backside of the opener.
Locate the yellow round button (2).
- Push the yellow round button (2) twice to enter the unit into Force Adjustment Mode. The LED (3) (indicator light) and the UP button will flash. Push UP button. The operator will travel to the UP position learning the required amount of force. Once the UP limit has reached the LED and the DOWN button starts to flash. Push the DOWN button.
The operator will travel to the DOWN position learning the required amount of force.
Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage opener flash the diagnostic codes.
|Up Arrow Flash(es)||Down Arrow Flash(es)|
|1||1||The garage door opener will not close and the light bulbs flash||Safety sensors are not installed, connected or wires may be cut. Inspect sensor wires for a disconnected or cut wire.|
|1||2||The garage door opener will not close and the light bulbs flash.||There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed.|
|1||3||The door control will not function.||The wires for the door control are shorted or the door control is faulty. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed.|
|1||4||The garage door opener will not close and the light||Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.|
|1||5||Door moves 6-8″ stops or reverses.
No movement, only a single click.
Opener hums for 1-2 seconds no movement.
|Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at the travel module and at the logic board. Replace the travel module if necessary.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace logic board if necessary.
Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace motor if necessary.
|1||6||Door coast after it has come to a complete stop.||Program travel to coasting position or have door balanced by a trained technician.|
|2||1-5||No movement or sound.||Replace logic board.|
|3||2||Unable to set the travel or retain the position.||Please refer to section 33 “Frequently Asked Questions”, chapter 15|
|4||1-4||The door is moving stops and or reverses.||Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If the door is not binding or sticking attempt to reprogram travel (refer to page 24 ).|
|4||5||The opener runs approximately 6-8″, stops and reverses.||Please refer to section 33 “Frequently Asked Questions”, chapter 15|
|4||6||The garage door opener will not close and the light bulbs flash.||Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.|
|5||1||Terminal 1+2 for wall control is shortened longer than 4 seconds||Check to wire for the push-button if the button is stuck and activated permanently. Remove wiring from terminal 1+2 on the operator as a test. Do not run push button wires next to high voltage wiring or in the same conduit.|
|5||5||Low voltage||The operator has been shut off due to the lower voltage supplied than allowed.
If mains supply is used, check wiring and supply.
|6||1||Maximum radio memory has been reached.||Maximum capacity for storage of remote controls has been reached. The first remote control or more previously programmed remote controls’ codes have been replaced by a new one. To reset the diagnostic remove power from the operator.|
Always use Liftmaster accessories. External products can cause malfunctions.
|1. TX4EVF||4-channel remote control|
|2. TX4UNIS||Universal remote control|
|3. TX4EVS||4-channel remote control|
|4. 128EV||Wireless Wall Control 2-Channel|
|6. 828EV||Gateway LiftMaster|
|7. 829EV||Garage Door Monitor|
|10. 75EV||Wired push button|
|11. 78EV||Wired multi-functional wall control|
|12. FLA1-LED||Flashing light|
|16. 100034||Key switch (flush mount)|
|17. 100041||Key switch (surface mount)|
|18. 16200LM||Door in Door contact|
|max. width (mm)||3250||5000||5000||5000|
|max. height (mm)||2260||2300||2300||2500|
|max. weight (kg)||76,65||126||126||126|
|max. width (mm)||4100||4550||5550||5780|
|max. height (mm)||2560||2690||2590||2690|
|max. weight (kg)||100||130||150||170|
Service parts / Warranty
Declaration of conformity
The manual consists of these operating instructions and the declaration of conformity.
FAQs Liftmaster Garage Door Opener
How long is the lifespan of a LiftMaster garage door opener?
15 to 20 years old How Long Do Garage Door Openers Last? LiftMasters often last 15 to 20 years. Yet those are good circumstances. The lifespan can be shortened to 8 to 12 years under less-than-ideal circumstances. Beyond a brand, you must take into account which form of the opener will provide you with the longest lifespan.
How does the LiftMaster operate?
This kind of smart home technology links your garage door opener and the sensors, or “photo eyes,” on your garage door to the Wi-Fi in your house. This enables you to use the free LiftMaster myQ app to monitor and manage your garage in the methods outlined above.
What is the lifespan of a LiftMaster battery?
Around a year to two years The battery is warranted for one year from the date of purchase to the original owner and has a lifespan of approximately one to two years with normal use. Recommend a LiftMaster garage door opener with Battery Backup as a simple and dependable solution to assure security, safety, and convenience during a power outage.
Is LiftMaster a reliable company?
About half (52%) of builders have installed LiftMaster garage door openers in the last two years, and according to the poll, LiftMaster is the top-rated brand for quality among builders.
What triggers an automatic garage door opener from LiftMaster?
Some of the most frequent explanations for a garage door that opens by itself include: there is a circuit board short. The garage door circuit board, often known as the logic board, aids in controlling the whole garage door. Over time, circuits on the board may become broken, resulting in the door opening and closing by itself.
Uses batteries for the LiftMaster garage door opener?
A 3V battery is K010A0020 (CR2032). for use with different Chamberlain® and LiftMaster® accessories and remote controls. Before placing an order to guarantee compatibility, check the owner’s handbook or the replacement parts diagram for exact part details.
Is my LiftMaster Wi-Fi capable?
No additional parts are required if your Chamberlain or LiftMaster garage door opener has a yellow learn button, a Wi-Fi logo on the motorhead, or a “Powered by myQ” logo. My serial number is located on the side of the opener close to the yellow learn button, and this opener has an internal gateway.
With a LiftMaster garage door opener, how many remote controls can you program?
Depending on the model of the LiftMaster opener you own, the answer to that query varies. You are permitted to have 40 remotes for the LiftMaster Elite model, 24 remotes for the LiftMaster Premium model, and 12 remotes for the LiftMaster Contractor model provided your Wi-Fi opener was made between 2015 and the present.
Can a LiftMaster battery be recharged?
It doesn’t matter whatever brand of garage door opener you choose—Chamberlain, LiftMaster, or another—the backup batteries all function similarly. They are integrated into the system as rechargeable devices, typically next to the motor or inside the motor casing.
Are batteries a standard feature of LiftMaster?
Get Set. Any newly purchased or installed garage door openers for residential use must include a battery backup as of July 1, 2019. No matter where you live, every house needs to include this crucial safety element.
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