Kenmore 8566934C Washer Use & Care Manual

Kenmore 8566934C Washer

ABOUT Kenmore

Transformco, a subsidiary of ESL Investments, is the owner of the American appliance brand Kenmore. As of 2017, companies like Whirlpool, Samsung, LG, Electrolux, Panasonic, Cleva North America, and Winia Electronics produce Kenmore products. The Kenmore name has provided reliable performance for 100 years. We have unique features and advancements that no other brand can offer as support.

Product Record

For service or warranty assistance, you will need the following information. Have this information available to you when you contact Sears concerning your appliance. To contact Sears, please refer to the Warranty and the back page of this manual.
In the space following, record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label, located under the washer lid.

• • Model number 110.
  • Serial number
  • Purchase date
  • Inlet Hose replacement date
  • Inlet Hose replacement date

• Inlet Hose replacement date

Replace inlet hoses after 5 years of use to reduce the risk of hose failure.
Save these instructions and your sales receipt for future reference.

WASHER SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

• This is the safety alert symbol.
• This symbol alerts you to potential hazards that can kill or hurt you and others.
• All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
• These words mean

WARNING

• You can be killed or seriously injured if you don’t immediately follow instructions.
• You can be killed or seriously injured if you don’t follow instructions.
• All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water.
  These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
• Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
• See “Electrical Requirements” for grounding instructions.

WASHER USE

Fire Hazard

• Never place items in the washer that are dampened with gasoline or other flammable fluids.
• No washer can completely remove oil.
• Do not dry anything that has ever had any type of oil on it (including cooking oils).
• Doing so can result in death, explosion, or fire.

Electrical Shock Hazard

• Plug into a grounded 3 prong outJet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

1. Measure detergent and pour it into the washer. If desired, add powdered or liquid color-safe bleach.
2. Drop a sorted load of clothes loosely into your washer
   1. Load evenly to maintain washer balance. Mix large and small items. Items should move easily through the wash water.
   2. Load only to the top of the basket as shown. Overloading can cause poor cleaning.
3. (Optional Step) Add liquid chlorine bleach.
   NOTE: Follow the garment and the chlorine bleach manufacturers’ directions for proper use. Undiluted bleach will damage any fabric it touches. The damage appears as rips, holes, tears, or color loss and may not show up until several items of washing later. To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. Always measure liquid chlorine bleach. Do not guess. Do not use more than the manufacturer’s recommended amount for a full load. Use less with a smaller load size.
   Styles 1 and 2: With liquid chlorine bleach dispenser (on some models)

    

   1. Use only liquid chlorine bleach in this dispenser. Do not use this dispenser to add powdered chlorine or color-safe bleach to your wash load. Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser. Bleach is immediately fed into the washer and is diluted automatically during the wash part of the cycle.
   2. Dispensers on Timed Bleach models automatically dispense bleach at the proper time in the cycle for optimal performance, ensuring the cleanest and brightest loads.
      Style 3: Without liquid chlorine bleach dispenser (on some models)

       

      1. Let the washer fill and begin agitating the load.
      2. Add bleach 5 minutes into the wash cycle for the best cleaning so that bleach can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the load to avoid damaging clothing or other items in the load.
4. (Optional Step) Add liquid fabric softener.
   NOTE: Do not spill or drip any fabric softener onto the clothes. Undiluted fabric softener can stain fabrics. Always dilute fabric softener with warm water. Too much fabric softener can make some items (diapers and towels) nonabsorbent. If this happens, do not use it on every load, or use less of it in each load.
   Style 1: With liquid fabric softener (on some models)

    

   1. Use only liquid fabric softener in this dispenser. Pour measured liquid fabric softener into the dispenser. Softener is added automatically during the rinse portion of the cycle. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the lowest edge in the dispenser opening.
      Style 2: Without liquid fabric softener dispenser (on some models)

       

      1. In the final rinse only, add fabric softener that has been diluted with 1/2 to 1 cup (125 to 250 mL) of warm water.
5. Close the washer lid.
   1. Turn the WATER LEVEL selector to the correct setting for your wash load size and the type of fabric being washed. You may change the water level selection after the washer has started filling by turning the selector to a different setting. On models with Variable Water Level control, you should turn the knob to RESET, then to the desired setting.
6. Set the TEMPERATURE selector to the correct setting for the type of fabric and soil being washed. Use the warmest wash water safe for fabric. Follow garment label instructions. NOTE: Your washer may be equipped with an Energy Saver Warm or a Cool temperature setting. Using these options will help save energy and also ensure the detergent will dissolve properly.
   NOTES:
   Your washer may be equipped with Automatic Temperature Control (ATC). ATC electronically senses and maintains the temperature in the washtub by alternating between incoming hot and cold water

    

   1. In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).
7. (Optional Step) OPTIONS selector (on some models). For an additional rinse and spin at the end of a wash cycle, set the Options selector to 2nd Rinse. On some models, the 2nd Rinse feature is part of the cycle.
8. (Optional Step) SPEEDS selector (on some models). Each speed setting is designed for different types of fabric and soil levels.
9. Push in the Cycle Control knob and turn it clockwise to the wash cycle you want. Reduce the wash time when using a small water level setting. Pull out the Cycle Control knob to start the washer.
   To stop or restart your washer:

    

   1. To stop the washer at any time, push in the Cycle Control knob.
   2. To restart the washer, close the lid (if open) and pull out the Cycle Control knob.

WASHER CARE

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.
Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
Remove any hard water deposits using only cleaners labeled as washer safe.
Cleaning the liquid fabric softener dispenser (on some models}:

• Style 1: To remove dispenser, grasp the top of the dispenser with both hands. Squeeze and push upward with both thumbs to remove. Flush the dispenser with warm water.
• Style 2:
  • Hold the top agitator section with one hand. Using the other hand, rotate the dispenser clockwise until it stops (approximately 1″ [2.54 cm]). To remove, lift the dispenser straight up. Using a rocking motion, separate the top and base of the dispenser. Wash three parts (the base, the cone-shaped cup, and the top) with a mild detergent and warm water.
  • Making sure the pointed end of the cone-shaped cup is pointed toward the base, assemble the three parts by pressing the top and bottom sections together. For ease of assembly, reassemble the dispenser with the parts upside down. If the seal came off while removing the dispenser from the agitator, install the seal as shown below.
  • Reinstall the dispenser by aligning the two locking tabs on the base of the dispenser with the two small slots on the top of the agitator. Push the dispenser down until you hear it snap into place. If you cannot get the locking tabs to snap into place, check the seal. It must be positioned as shown in Step 2.
    IMPORTANT: Some models are equipped with a liquid fabric softener dispenser. To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only.

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found. When replacing your inlet hoses, mark the date of replacement on the hose with a permanent marker or in the product record section of this book.

MOVING AND STORAGE

Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.

Winterizing your washer

1. Shut off both water faucets. Disconnect and drain water inlet hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.
2. Run washer on a drain and spin setting for about 30 seconds to mix the antifreeze and remaining water.
3. Unplug washer or disconnect power.

Electrical Shock Hazard

• Plug into a grounded 3 prong outlet.
• Do not remove ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

Storage, non-use or vacation care

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:

1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid flooding (due to a water pressure surge) while you are away.

STAIN REMOVAL GUIDE

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call…

Noisy, vibrating, off-balance

• Did you completely remove the yellow shipping strap with cotter pins from the rear of the washer?
  See “Installation Instructions.”
• Is the floor flexing, sagging or not level?
  Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A 3/4″(1.9 cm) piece of plywood under the washer will reduce the sounds. See “Installation Instructions.”
• Is the washer level?
  The washer must be level. See “Installation Instructions.”
• Are the front feet installed?
  The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs. All four feet must be firmly in contact with the floor. See “Installation Instructions.”
• Is the load balanced?
  Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes.
• Are the gears engaging after the drain and before spin, or is the upper part of the agitator clicking during wash?
  These are normal washer noises.
• Is the washer gurgling or humming?
  When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal. The washer basket moves while washing.

Leaking

• Are the fill hoses tight? Are the fill hose gaskets properly seated?
  Check both ends of each hose. See “Connect the Inlet Hoses” in the Installation Instructions.
• Is the drain hose properly installed?
  The drain hose should be secured to the drainpipe or laundry tub. See “Secure the Drain Hose” in the Installation Instructions.
• Is the sink or drain clogged?
  The sink and drainpipe must be able to carry away 17 gals. (64 L) of water per minute. If the sink or drainpipe is clogged or slow, water can back up out of the drainpipe or sink. Check household plumbing (laundry tubs, faucets, drain pipes, water pipes) for leaks.
• Is water splashing off the tub ring?
  Center the tub before starting the washer.
• Is water splashing off the load?
  Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. The fill or spray rinses can splash off the load.
• Is the washer properly installed?
  The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs. See “Level

Dispenser operation

• Did you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers (on some models)? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
• Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.
• Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See “Washer Care” for details

Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

Washer won’t run, fill, rinse or agitate; washer stops

• Is the power cord plugged into a grounded 3-prong outlet?
  Plug the power cord into a grounded 3-prong outlet.
• Are you using an extension cord?
  Do not use an extension cord.
• Is the indicator on the Cycle control knob properly lined up with a cycle?
  Turn the knob to the right slightly and pull to start.
• Are the water inlet valve screens clogged?
  Turn off the water and remove the inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on the water, and check for leaks.
• Are both the hot and cold water faucets turned on?
  Turn on the water.
• Is the water inlet hose kinked?
  Straighten the hoses.
• Does the water level seem too low, or does the washer appear to not fill completely?
  The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.
• Has a fuse blown, or has a circuit breaker tripped?
  Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
• Is the washer in a normal pause in the cycle?
  The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
• Is the washer overloaded?
  Wash smaller loads.
• Is the lid open?
  The lid must be closed during operation.
  The washer will not agitate or spin with the lid open.

The washer continues to fill or drain, the cycle seems stuck

• Is the top of the drain hose lower than the control knobs on the washer? The top of the drain hose must be at least 39″ (99 cm) above the floor. See “Drain System” in the Installation Instructions.
• Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose” in the Installation Instructions.

The washer won’t drain or spin, water remains in the washer

• Is the drain hose clogged, or is the end of the drain hose more than 96″ (244 cm) above the floor? See “Drain System” in the Installation Instructions.
• Is the lid open? The lid must be closed during operation. The washer will not agitate or spin with the lid open.
• Is there excessive sudsing? Always measure detergent. Follow the manufacturer’s directions. If you have very soft water, you might need to use less detergent.

Wash/Rinse temperature

• Are the hot and cold water inlet hoses reversed? See “Connect the Inlet Hoses” in the Installation Instructions.
• Are you washing many loads? As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
• Did you select a Warm/Warm temperature setting? On models without AUTO TEMPERATURE CONTROL (ATC) that do have a Warm/Warm temperature selection, the warm wash will be followed by an energy saving cold rinse followed by warm spray rinses. This saves energy while providing the same rinse performance.
• Do you have an ENERGY STAR washer? The wash water temperatures may feel cooler to you than those of your previous washer. This is normal.

Load too wet

• Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed (if available).
• Did you wash an extra large load? A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.

Residue or lint on load

• Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also, sort by color.
• Did you overload the washer? The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.
• Did you select the correct water level? The water level should be correct for the load size. The load should be underwater.
• Did you use enough detergent? Follow the manufacturer’s directions. Use enough detergent to hold the lint in the water.
• Did you line dry your clothing? If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer remove lint from the load.
• Was paper or tissue left in the pockets?
• Is your water colder than 60°F (15.6°C)? Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
• Did you use the proper cycle time and agitation speed for the load? Reducing wash time (duration) and agitation speed are ways to reduce lint.

The load is wrinkled, twisted, or tangled

• Did you unload the washer promptly? Unload the washer as soon as it stops.
• Did you use the right cycle for the load being washed? Use cycles with shorter wash times and low wash and spin speeds (if available) to reduce wrinkling, tangling, and twisting.
• Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling, and twisting.
• Was the wash water warm enough to relax wrinkles? If safe for the load, use warm or hot wash water. Use cold rinse water.
  Are the hot and cold water hoses reversed? Check to be sure the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses” in the Installation Instructions.
• Did you wrap items around the agitator? Drop items loosely into

Stains, gray whites, dingy colors

• Did you properly sort the load? Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and light.
• Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
• Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.
• Are the hot and cold water hoses reversed? Check to be sure the hot and cold water hoses are connected to the right faucets. See “Connect the Inlet Hoses” in the Installation Instructions.
• Did you follow the manufacturer’s directions when adding detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
• Is there above-average iron (rust) in water? You may need to install an iron filter.

Garments damaged

• Were sharp items removed from pockets before washing? Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snagging and tearing of the load.
• Were strings and sashes tied to avoid tangling? Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
• Were items damaged before washing? Mend rips and broken threads in seams before washing.
• Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing.
• Did you add chlorine bleach properly? Do not pour chlorine bleach directly onto the load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer’s recommended amount for a full load.
• Did you follow the manufacturer’s care label instructions?

KENMORE APPLIANCE WARRANTY

ONE-YEAR LIMITED WARRANTY

When installed, operated, and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME ®to arrange for free repair.
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase. THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

The customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck, and Co. Dept. 817WA, Hoffman Estates, IL 60179 Sears Canada Inc. Toronto, Ontario, Canada M5B 2B8

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