GoPro Hero4 Black Sports and Action Cam User Manual

GoPro Hero4 Black Sports and Action Cam

About GoPro
GoPro is a brand of compact, high-definition personal cameras that are designed for capturing action-packed footage. These cameras are popular among people who enjoy outdoor activities such as skiing, surfing, and biking, as well as those who want to document their travels and adventures. GoPro cameras are small, rugged, and designed to be used in extreme environments, and they can be mounted on helmets, bikes, cars, and even drones to capture unique and immersive perspectives.

The company was founded in 2002 by Nick Woodman, who wanted to create a camera that could capture high-quality action footage without the need for a bulky and expensive setup. The first GoPro camera was launched in 2004, and since then, the company has become a leader in the action camera market.

To download this user manual in a different language, visit  gopro.com/support

The Basics

1. Camera Status Light (red)
2. Shutter/Select Button
3. Wireless Status Light (blue)
4. Camera Status Screen
5. Power/Mode Button
6. Micro HDMI Port (cable not included)
7. microSD Card Slot (microSD card not included)
8. Mini-USB Port (supports composite A/V cable/3.5mm stereo mic adapter, not included)
9. Audio Alert
10. Microphone
11. HERO Port
12. Settings/Tag Button
13. Battery Door

CHARGING THE BATTERY

1. Remove the camera from its housing.
2. Remove the camera side door and insert a microSD card (sold separately). The card must have a minimum rating of Class 10 or UHS-I and a capacity of up to 64GB. Visit com/support for the list of GoPro-tested microSD cards.
3. Open the bottom door, insert the battery, and then close the bottom door.
4. Charge the battery by connecting the camera to a computer or other USB charging adapter using the included USB cable. The camera status light turns on during charging and turns off when charging is complete.

WARNING:
Using a wall charger other than a GoPro Wall Charger can damage the GoPro battery and could result in fire or leakage. Only use chargers marked: output 5V 1A. If you do not know the voltage and current of your charger, use the included USB cable to charge the camera from your computer.

When charging with a computer, be sure that the computer is connected to a power source. Use a different USB port if the camera status light does not turn on. The included lithium-ion battery comes partially charged. No damage occurs to the camera or battery if used before a full charge. For more battery information, see Battery.

WARNING:
Use caution when using your GoPro as part of your active lifestyle. Always be aware of your surroundings to avoid injury to yourself and others. Abide by all local laws when using your GoPro and related mounts and accessories, including all privacy laws, which may restrict recording in certain areas.

CAMERA SOFTWARE UPDATES

To get the latest features and best performance from your HERO4 camera, use the most current camera software. You can update your camera software via the GoPro App or GoPro software. For more information, visit gopro.com/getstarted.

CAMERA DEFAULT SETTINGS
The HERO4 Black camera powers up with the following default settings:

PRO TIP:
To open the settings menu for the current mode, press the Settings/Tag button [ ]

• POWERING ON + OFF To Power On Press the Power/Mode button once. The camera status lights (red) flash three times and the sound indicator emits three beeps. When the camera status screen displays information, your camera is on.
• To Power Off: Press and hold the Power/Mode button for two seconds. The camera status lights (red) flash several times and the sound indicator emits seven beeps.

PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing video or time-lapse photos just by pressing the Shutter/Select button. Press once for video, and press and hold for Time Lapse photos. Press again to stop recording and power off the camera. For details, see QuikCapture in Setup Mode.

INSERTING/REMOVING MICRO SD CARDS

The HERO4 Black camera is compatible with microSD, microSDHC, and microSDXC memory cards with a capacity of up to 64GB (sold separately). You must use a microSD card with a minimum rating of Class 10 or UHS-I. (For a list of the GoPro-tested microSD cards, visit  gopro.com/support.) GoPro recommends using brand-name memory cards for maximum reliability in high-vibration activities.

To Insert the microSD Card:   

Slide the memory card into the card slot with the label facing the front of the camera. When fully inserted, the card clicks into place.

To Remove the microSD Card:

Place your fingernail against the edge of the memory card and lightly press it further into the camera. The card springs out far enough to be removed

NOTICE: Use care when handling memory cards. Avoid liquids, dust, and debris. As a precaution, power off the camera before inserting or removing the card. Check manufacturer guidelines regarding use in acceptable temperature ranges.

Camera Status Screen

Your HERO4 Black features a status screen that displays the following information about modes and settings:

1. Camera Modes/FOV (field of view)
2. Camera Settings
3. Resolution/fps (frames per second)
4. Protune^™
5. Number of Files Captured
6. Time/Storage/Files
7. Wireless
8. Battery Life

Note:
The icons on the camera status screen vary by mode.

Camera Modes

The HERO4 Black features several camera modes. To cycle through the modes, press the Power/Mode button

Navigating Settings Menus

Each camera mode has its own settings menu.

TO NAVIGATE SETTINGS MENUS:

1. Verify that the camera is in the desired camera mode. If an icon for that mode does not appear on the camera status screen, press the Power/Mode button [  ] repeatedly until it appears.
2. Press the Settings/Tag button to open the settings menu for that mode.
3. Use the Power/Mode button to cycle through the settings.
4. Press the Shutter/Select button to cycle through the options within a setting. To select an option, leave the option highlighted when you move to another screen.
5. To go back to the previous screen or exit the settings menu, press the Settings/Tag button [  ].

Video mode contains four capture modes: Video, Time Lapse, Video + Photo, and Video Looping.

CAPTURING VIDEO

1. Press the Power/Mode button  repeatedly until you get to Video
2. If necessary, select a different video capture mode (Video, Time Lapse Video, Video + Photo, or Video Looping):
   • Press the Settings/Tag button to open the settings menu.
   • Press the Shutter/Select button repeatedly until you get to the desired capture mode.
3. Press the Settings/Tag button to close the settings menu. The icon for the selected capture mode appears in the upper left on your camera status screen.
4. Press the Shutter/Select button. The camera beeps once and the camera status lights flash while the camera is recording.
5. To stop capturing, press the Shutter/Select button. The camera status lights flash three times and the camera beeps three times. If the memory card is full or the battery is out of power, your camera automatically stops recording. Your video is saved before the camera powers off.

PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing video just by pressing the Shutter/Select button  Press again to stop recording and power off the camera. For details, see Setup Mode.

Video Mode

 

HIGHLIGHT TAGGING

You can mark specific moments in your video during recording with HiLight Tags. HiLight Tags make it easy to find the best highlights to share. You can also add HiLight Tags when playing back content using an LCD Touch BacPac. You can add tags with your camera, the GoPro App, or the Smart Remote (sold separately).

To Add a HiLight Tag with Your Camera:

While recording or playing back video, press the Settings/Tag

PRO TIP: In the app, tap the screen during playback to display the HiLight Tags on the progress bar.

VIDEO SETTINGS

Four capture modes are available for Video mode: Video, Time  Lapse Video, Video + Photo, and Video Looping. The capture mode that you select determines the Video settings that appear in the rest of the menu. For instructions on how to change the following settings, see Navigating Settings Menus.

PRO TIP: To open the settings menu for the current mode, press the Settings/Tag button

INTERVAL

The Interval setting applies to Time Lapse Video, Video + Photo, and Looping. Interval determines the amount of time that passes between each captured frame.

Time Lapse Video Intervals
Available intervals for Time Lapse Video range from 0.5 seconds (default) to 60 seconds.

Video + Photo Intervals
Available intervals for Video + Photo range from 5-60 seconds. The quality of the photo depends on the selected video resolution and FOV.

Looping Intervals
Available intervals for Looping are 5, 20, 60, and 120 minutes. For example, if you select a 5-minute interval, only the previous 5 minutes are saved when you stop recording. If you record for 5 minutes and do not press the Shutter/Select button to stop recording and save, the camera begins a new 5-minute interval by recording over your previous 5 minutes of footage. You can also select max video as the interval. With this option, the camera records until the memory card is full, then overwrites the content.

Note: To use Looping, be sure that your microSD card has sufficient space.

PRO TIP: Multiple chapter files are written to your memory card so that small segments of content can be overwritten during loop recording. When viewing this content on a computer, you see separate files for each time segment. Use GoPro software to combine the files into a longer video.

RESOLUTION FPS AND FOR

The HERO4 Black includes the video resolutions listed below.

PRO TIP: To open the settings menu for the current mode, press the Settings/Tag button.

High-Performance Video Modes and Camera  Temperatures

The HERO4 Black features unique high-performance video modes: 4K30/24, 4K24 SuperView, 2.7K60/48, 2.7K30 SuperView, 2.7K 4:3, 1440p80, 1080p120/90, 960p120, 720p240 and 720p120 SuperView. When using these video modes, it is normal for the camera to become warm and use more power. Using these high-performance modes in higher temperatures decreases camera recording time. In addition, lack of airflow around the camera, using the camera with the GoPro App, or in combination with BacPac accessories further increases camera temperature and power consumption, and decreases camera recording time.

If the camera gets too hot, a message appears on the screen indicating that the camera is shutting down. The camera stops recording, saves your video, disconnects from the GoPro App, and powers off. If this happens, let your camera sit and cool before attempting to use it again. For extended recording time in high-performance video modes, capture shorter video clips when in stationary use, and/or limit your use of features that increase power consumption, such as the GoPro App or BacPac accessories. To control your camera remotely at higher temperatures, use the GoPro remote instead of the GoPro App.

• For slow motion at high frame rates, turn off Auto Low Light. If shooting indoors, be sure you have sufficient light.

LOW LIGHT

Auto Low Light allows you to shoot in low-light environments or when quickly transitioning in and out of low-light conditions. The camera automatically adjusts fps to achieve the optimal exposure and best results. Auto Low Light is not available for 240 fps or 30 fps and below. The options for this setting are on (default) and off.

SPOT METER

PRO TIP: Easily create epic GoPro-style videos using the free  Spot Meter lets you film from a dark space while pointing to the camera GoPro software. Learn more and download this software into a brighter setting, such as when recording the outdoors from gopro.com/getstarted. within a car. When Spot Meter is turned on, [  ] appears on the camera status screen. The options for this setting are off (default) and on.

Note: Changes that you make to the Spot Meter setting in Video mode apply only to video capture.  To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.

PROTUNE

For details about Protune settings, see Protune.

Note: Changes that you make to the Protune settings in Video mode apply only to video capture. To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.

Photo mode

Photo mode contains three capture modes: Single, Continuous, and Night.

PRO TIP: While capturing video, you can manually take a photo at any time by pressing the Power/Mode button Press and hold the Power/Mode button to capture a photo every 5 seconds.

CAPTURING A SINGLE OR NIGHT PHOTO

1. Select the desired photo capture mode (Single or Night):
   1. • Press the Power/Mode button repeatedly until you get to Photo
      • Press the Settings/Tag button to open the settings menu.
      • Press the Shutter/Select button repeatedly until you get to the desired capture mode (Single or Night).
      • Press the Settings/Tag button to close the settings menu. The icon for the selected capture mode appears in the upper left on your camera status screen.
2. Press the Shutter/Select button. The camera beeps two times, the camera status lights flash and the counter on the camera status screen increases by one

PRO TIP: For the Night photo, be sure to use the right Shutter setting for the situation. For details, see Shutter in Photo Settings.

CAPTURING CONTINUOUS PHOTOS

1. Select Continuous mode:
   • Press the Power/Mode button repeatedly until you get to Photo
   • Press the Settings/Tag button to open the settings menu.
   • Press the Shutter/Select button repeatedly until you get to Continuous.
   • Press the Settings/Tag button to close the settings menu. The Continuous icon appears in the upper left on your camera status screen.
2. Press and hold the Shutter/Select button. The camera beeps and the camera status lights flash repeatedly.
3. To stop capturing, release the Shutter/Select button. The counter on the camera status screen increases by one for every photo captured.

PHOTO SETTINGS

Three capture modes are available for Photo mode: Single, Continuous, and Night. The capture mode that you select determines the Photo settings that appear in the rest of the menu. For instructions on how to change the following settings, see Navigating Settings Menus.

PRO TIP: To open the settings menu for the current mode, press the Settings/Tag button

SHUTTER

Shutter applies only to Night Photo and Night Lapse and determines the amount of time that the shutter is open.  The options for this setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The default setting is auto.

PRO TIP: For best results when using the Shutter setting, mount your camera on a tripod or other stable surface to reduce the amount of blur in your video or photos.

INTERVAL

Interval applies only to Continuous photos. Available intervals are 3 (default), 5, or 10 photos every second.

MEGAPIXELS

The HERO4 Black captures photos at 12MP, 7MP or 5MP.

Note: Changes that you make to the Megapixels setting in Photo mode apply only to photo capture.  To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.

SPOT METER

Spot Meter lets you capture photos from a dark space while pointing the camera into a brighter setting, such as when recording the outdoors from within a car. When Spot Meter is turned on, appears on the camera status screen. The options for this setting are off (default) and on.

Note: Changes that you make to the Spot Meter setting in Photo mode apply only to photo capture.  To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.

CAPTURING BURST PHOTOS

1. Select Burst mode:
   1. Press the Power/Mode button repeatedly until you get to Multi-Shot
   2. Press the Settings/Tag button to open the settings menu.
   3. Press the Shutter/Select button repeatedly until you get to Burst.
   4. Press the Settings/Tag button to close the settings menu. The Burst icon appears in the upper left on your camera status screen.
2. Press the Shutter/Select button. The camera status lights flash and the camera beeps multiple times.

CAPTURING TIME-LAPSE OR NIGHT-LAPSE PHOTOS

1. Select the desired multi-shot capture mode (Time Lapse or Night Lapse):
   1. Press the Power/Mode button repeatedly until you get to Multi-Shot
   2. Press the Settings/Tag button to open the settings menu.
   3. Press the Shutter/Select button repeatedly until you get to the desired capture mode (Time Lapse or Night Lapse).
2. Press the Settings/Tag button to close the settings menu. The icon for the selected capture mode appears in the upper left on your camera status screen.
3. Press the Shutter/Select button. The camera initiates a countdown and the camera status lights flash each time a photo is captured.
4. To stop capturing, press the Shutter/Select button. The camera status lights flash three times and the camera beeps three times.

PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing Time Lapse photos just by pressing and holding the Shutter/Select button. Press again to stop recording and power off the camera. For details, see Setup Mode.

SPOT METER

Spot Meter lets you capture photos from a dark space while pointing the camera into a brighter setting, such as when recording the outdoors from within a car. When Spot Meter is turned on, appears on the camera status screen. The options for this setting are off (default) and on.

Note: Changes that you make to the Spot Meter setting in Multi-Shot mode apply only to multi-shot capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for photo capture, adjust the setting in Photo mode.

PROTUNE

For details about Protune settings, see Protune.

Note: Changes that you make to the Protune settings in Multi-Shot mode apply only to multi-shot capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for photo capture, adjust the setting in Photo mode. You can play back your content on a computer, TV, smartphone/ tablet (using the GoPro App), or on your camera using an LCD Touch BacPac (sold separately). Playback mode appears only if the camera is connected to a TV or LCD Touch BacPac. You can also play back content by inserting the microSD card directly into a device, such as a computer or compatible TV. With this method, playback resolution depends on the resolution of the device and its ability to play back that resolution.

To Play Back Content on Your Computer:

1. Download the latest GoPro software from com/getstarted.
2. Connect the camera to your computer using the included USB cable.
3. Copy the files to your computer or external hard drive.

PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV

Playing back videos and photos on your TV/HDTV requires a micro HDMI, composite, or combo cable (all sold separately).

To Play Back Content on a TV:

1. Plug the camera into a TV/HDTV with a micro HDMI cable, composite cable, or combo cable.
2. Select the input on your TV that corresponds to the port into which you plugged the cable.
3. Power on the camera.
4. Press the Power/Mode button to cycle to Playback mode, and then press the Shutter/Select button to select it.
5. Use the Power/Mode button to navigate files.
6. Use the Shutter/Select button to open a file in full-screen view.
7. When a file is selected, use to navigate backward and forward to see more media files on your memory card.

Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.

CREATING SHORT CLIPS FROM A VIDEO

Video trimming lets you create short clips of your favorite shots from your files. Clips are saved as new files that can be shared through the GoPro App and used during editing in GoPro Studio.

Note: This feature is available only if your camera is connected to an LCD Touch BacPac  (sold separately).

To Create a Short Clip from a Video:

1. In Playback mode, tap the video that contains the clip that you want to save.
2. Tap [  ] to begin playing the video.
3. When you reach the point where you want to start clipping, tap [                ].
4. Tap [ ]. By default, the duration of the clip is 5 seconds.
5. If needed, select one of these options:
   • To save a longer clip, tap the 5-second icon repeatedly to cycle through the options. You can save a clip with a duration of 5, 15, or 30 seconds.
   • To save a photo of the frame in view, tap Still.
6. Tap [ ] to review the clip before saving it.
7. If needed, adjust the starting point of the clip by tapping [ ].  To adjust the ending point, tap [  ].
   Note: If you adjust the starting or ending points, the duration of the clip remains the same.
8. Tap Save. The clip is saved as a separate video file. Still, photos are saved as photo files. Your original video file is unchanged.

Transferring Files to a Computer

You must first transfer these files to a computer to play back your video and photos on a computer.

TO TRANSFER FILES TO A COMPUTER:

1. Download and install the latest GoPro software from com/getstarted.
2. Connect the camera to your computer using the included USB cable.

PRO TIP: You can also transfer files to a computer using a card reader (sold separately). Connect the card reader to your computer and insert the microSD card into the reader. You can then transfer files to your computer or delete selected files on your card.

PROTUNE BENEFITS

• Protune unlocks the camera’s full potential, yielding stunning image quality and cinema-caliber video and photos optimized for professional productions. Protune gives content creators more flexibility and workflow efficiency than ever before.
• Protune is compatible with professional color correction tools, GoPro software, and other video and photo editing software.
• Protune enables manual control of White Balance, Color, ISO Limit, Sharpness, and Exposure Value Compensation for advanced control and customization of your video footage and photos.

Note: Changes that you make to the Protune settings apply only to the mode in which they are changed. To adjust this setting for video capture, adjust the settings in Video mode. To adjust this setting for photo capture, adjust the settings in Photo mode. To adjust this setting for multi-shot capture, adjust the settings in Multi-Shot mode.

MAXIMIZING BATTERY LIFE

The battery icon on the camera screen blinks when the battery drops below 10%. If the battery reaches 0% while recording, the camera saves the file and powers off.

To maximize battery life, close the GoPro App. To maximize battery life when shooting longer-duration activities while the camera is connected to an LCD Touch BacPac (sold separately), turn off or remove the BacPac. Extreme cold temperatures can decrease battery life. To maximize battery life in cold conditions, keep the camera in a warm place before use. Shooting at higher frame rates and resolutions increases power consumption

PRO TIP: QuikCapture helps maximize battery life. For details, see QuikCapture in Setup Mode.

Battery

The battery charges to 100% in approximately two hours when using GoPro’s USB-compatible Wall or Auto Charger. You can also charge the battery outside the camera using the Dual Battery Charger (sold separately).

No damage occurs to the camera or battery if used before full charge. Spare batteries and additional charging accessories are available at gopro.com.

REMOVING THE BATTERY FROM THE CAMERA

The HERO4 Black battery is designed to have a tight fit to maximize reliability in high-vibration activities.

To Remove the Battery:

1. Open the battery door by placing your thumb in the indentation in the battery door (on the bottom of the camera) and sliding it to the left. Allow the door to open. Grasp the battery pull tab and remove the battery from the camera.

BATTERY STORAGE AND HANDLING

• The camera contains sensitive components, including the battery. Avoid exposing your camera and battery to very cold or very hot temperatures. Low or high-temperature conditions may temporarily shorten the battery life or cause the camera to temporarily stop working properly. Avoid dramatic changes in temperature or humidity when using the camera, as condensation may form on or within the camera.
• The camera housing protects the camera and battery from water damage. For more information, see Camera Housing. Do not turn on your camera if it is wet. If your camera is already on, turn it off and remove the battery immediately. Allow the camera to dry thoroughly before using it again. Do not dry the camera or battery with an external heat source such as a microwave oven or hair dryer. Damage to the camera or battery caused by contact with liquid is not covered under the warranty.
• Do not store your battery with metal objects, such as coins, keys, or necklaces. If the battery terminals come in contact with metal objects, this may cause a fire.

BATTERY DISPOSAL

• Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. Many localities have laws in place requiring battery recycling. Check your local laws to make sure that you can dispose of rechargeable batteries in your regular trash. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking, or electrical tape so they do not cause a fire while being transported.
• Lithium-ion batteries, however, do contain recyclable materials and are accepted for recycling by the Rechargeable Battery Recycling Corporation’s (RBRC) Battery Recycling Program. We encourage you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY  in North America to find a convenient recycling location. Never dispose of a battery in a fire because it may explode.

WARNING: Do not drop, disassemble, open, crush, bend,  deform, puncture, shred, microwave, incinerate or paint the camera. Do not insert foreign objects into the battery opening on the camera. Do not use the camera or the battery if it has been damaged—for example, if cracked, punctured, or harmed by water. Disassembling or puncturing the battery can cause an explosion or fire.

Important Messages

MICROSD CARD MESSAGES

PRO TIP: Reformat your microSD card regularly to ensure that the card remains in good condition.

FILE REPAIR ICON
If your last video file was corrupted during recording, the camera displays the File Repair icon while it tries to repair it. When this process is finished, press any button to continue using the camera.

TEMPERATURE ICON
The Temperature icon appears on the camera status screen when the camera becomes too hot and needs to cool down. Simply let it sit and cool before attempting to use it again. Your camera was designed to identify conditions of overheating and is designed to respond accordingly.

ASSEMBLING THE CAMERA HOUSING

To Remove the Camera From the Housing:

1. Lift the front of the latch to disengage it from the camera housing.
2. Pivot the latch backward and pull it up to release the backdoor.
3. Pull open the housing backdoor and remove the camera.

To Secure the Camera in the Housing:

1. Open the housing and place the camera into position.
2. Make sure the seal around the backdoor is free of debris.
3. Close the housing backdoor and squeeze it closed to ensure a good seal.
4. Pivot the hinged arm backward and hook the lip of the latch into the grooved top of the housing backdoor.
5. Push the latch down to snap it into place.

Your HERO4 Black camera comes with two types of backdoors: Standard Backdoor and Skeleton Backdoor.

PRO TIP: Apply Rain-X^® or a similar anti-beading solution to the camera housing lens to prevent water spots from forming when using your camera in rain or water.

SWAPPING BACKDOORS

You can switch the backdoor of your HERO4 Black camera to suit your activity and shooting conditions.

To Change the Backdoor:

1. Open the backdoor of the housing so that it hangs downwards.
2. Firmly pull the backdoor downwards until it snaps free from the main housing.
3. Line up the replacement backdoor into the hinge opening.
4. Push upwards on the backdoor until it clicks into place.

PREVENTING WATER DAMAGE TO YOUR CAMERA

• The rubber seal that lines the camera housing forms a waterproof barrier that protects your HERO4 Black in wet and underwater conditions.
• Keep the camera housing’s rubber seal clean. A single hair or grain of sand can cause a leak and damage your camera.
• After every use of salt water, rinse the outside of the camera housing with non-salt water and dry it. Not doing this can eventually cause corrosion of the hinge pin and salt buildup in the seal, which can cause failure.
• To clean the seal, rinse in fresh water and shake dry (drying with a cloth may cause lint to compromise the seal). Re-install the seal into the grooves in the backdoor of the camera housing.

WARNING:
Failure to follow these steps each time you use your GoPro can result in leaks that may damage or destroy your camera. Water will damage both the camera and the battery, which could cause an explosion or fire. Your warranty does not cover water damage resulting from user error.

Using the Mounts

ATTACHING YOUR CAMERA TO MOUNTS
To attach your HERO4 Black camera to a mount, you need a Quick Release Buckle and/or thumb screw, depending on the mount you are using.  For more information on mounts, visit gopro.com/support.

USING CURVED + FLAT ADHESIVE MOUNT
The Curved + Flat Adhesive Mounts make it easy to attach the camera to curved and flat helmets, vehicles, and gear surfaces. Using the Quick Release Buckle, the assembled camera housing can be clicked on and off the secured Curved or Flat Adhesive Mounts.

MOUNTING GUIDELINES

Follow these guidelines when attaching adhesive mounts:

• Attach the adhesive mounts at least 24 hours before use.
• Adhesive mounts must be mounted only on smooth surfaces. Porous or textured surfaces do not enable a proper bond. When applying the mount, firmly press it into place and ensure full contact over the entire surface.
• Apply adhesive mounts to clean surfaces only. Wax, oil, dirt, or other debris reduce adhesion, resulting in a weak bond and the risk of losing the camera should the connection fail.
• Attach adhesive mounts in room temperature conditions. Mount adhesives do not bond properly if applied in cold or damp environments to cold or damp surfaces, or if the surface is not room temperature.

For more information on mounts, visit gopro.com/support.

WARNING:
If using your camera with a GoPro mount or strap intended for use with a helmet, always select a helmet that meets the applicable safety standard.

Choose the right helmet for your particular sport or activity and make sure that it is the right fit and size for you. Inspect your helmet to ensure that it is in good condition and follow the helmet manufacturer’s instructions on safe helmet use.  Any helmet that has sustained a major impact should be replaced. No helmet can protect against injury in every accident.

LOCKING PLUG
If you are using HERO4 Black in sports such as surfing or skiing, use the standalone white locking plug to securely lock the Quick Release Buckle fingers into place.

To Attach the Locking Plug:

1. Loop the circular ring over the thumbscrew. The circular ring acts as a leash to prevent dropping or losing the locking plug.
2. Slide the Quick Release Buckle into the mount until it clicks into place.
3. Press the U-shaped part of the plug into the U-shaped space in the Quick Release Buckle.

Troubleshooting

MY GOPRO WON’T POWER ON Make sure your GoPro is charged. To charge your camera, use the included USB cable and a computer. You can also use the GoPro Wall or Auto Charger.

MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the Power/Mode button for 8 seconds to reset your camera. This reset saves all of your content and settings and powers off your camera.

MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause:

• I am using an incompatible video player. Not all video players support the H.264 codec. For best results, use the latest GoPro software, available for free at gopro.com/getstarted.
• The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements listed in Playback Mode.
• Playing a high-bitrate HD video file over a low-bandwidth USB connection. Transfer the file to the computer to playback.

If your computer does not meet the minimum requirements, record at 720p30 with Protune off, and make sure that all other programs on your computer are closed.

I FORGOT MY CAMERA’S USERNAME OR PASSWORD
To reset the username and password to the defaults, go to Setup mode. Press the Power/Mode button repeatedly to cycle to Camera Reset. Press the Power/Mode button to cycle to Reset Wi-Fi, and then press the Shutter/Select button to select it. The camera name is reset, and the password is reset to GoPro Hero.

I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset, and then select Reset Defaults. This option does not reset the Date/Time or your camera’s username and wireless password.

I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL BLINKING

The blue light indicates that Wireless is on. To turn off Wireless, press and hold the Settings/Tag button for four seconds. For more answers to commonly asked questions, see  gopro.com/support.

Customer Support

GoPro is dedicated to providing the best possible service. To reach GoPro Customer Support, visit  gopro.com/support

Trademarks

GoPro, HERO, the GoPro logo, the GoPro Be a HERO logo, BacPac, Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or registered trademarks of GoPro, Inc. in the US and internationally. Other names and marks are the property of their respective owners.

FAQS About GoPro Hero4 Black Sports and Action Cam

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