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G-Technology G-DRIVE mobile Portable USB Drive User Manual

G-Technology G-DRIVE mobile Portable USB Drive Featured


G-Technology G-DRIVE mobile Portable USB Drive

G-Technology G-DRIVE mobile Portable USB Drive Product

About G-Technology

G-Technology is a company that specializes in designing and manufacturing high-performance storage solutions for creative professionals and enthusiasts. The company was founded in 2004 and has since gained recognition for its reliable and innovative products.

G-Technology focuses on developing storage solutions tailored to the needs of content creators working in the media and entertainment industries, including filmmakers, photographers, and other creative professionals. Their products are known for their exceptional performance, durability, and capacity, making them suitable for handling large files and demanding workflows.

The product lineup of G-Technology includes external hard drives, solid-state drives (SSDs), RAID systems, and storage accessories. These devices are designed to provide fast data transfer speeds, robust data protection, and high storage capacities. G-Technology’s storage solutions are compatible with various platforms, including Mac and Windows, and offer connectivity options such as Thunderbolt, USB, and Ethernet.

Safety Precautions

The G-DRIVE slim warranty may be void as a result of the failure to respect the precautions listed here. If you detect a problem with your drive, please contact our

Technical Support department.

If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user. Please read our Limited Warranty.

  • Servicing: Your drive contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified Technical Support representative?
  • Moisture: Place the device away from moisture or liquids. To reduce the risk of damage, do not expose this drive to rain or moisture. Do not use it in damp or wet conditions. Never place objects containing liquids on the drive as they may spill into its openings.
  • Ventilation: Place the device in a vented area. The drive should never be placed near or over a radiator or heat source.
  • Temperature: Do not expose this drive to temperatures outside the range of 5°C to 35°C (41°F to 95°F); or to operational humidity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing. Avoid placing your drive near a source of heat, or exposing it to sunlight (even through a window), or in an environment that is too cold or humid.
  • Power Source: This drive is designed to be powered from a standard USB connector using the cable provided.
  • Physical Damage: Do not place heavy objects on the drive. Never use excessive force on your drive.

Backup Your Data

The disk drive contained in your G-DRIVE slim device is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Under no circumstances will G-Technology be held liable for the recovery or restoration of lost data. Any loss, corruption, or destruction of data while using a G-Technology drive is the sole responsibility of the user.

Make two backups

To help prevent the loss of your data, we highly recommend that you keep TWO copies of your data in separate storage locations. Keep one copy on your G-Technology drive. Keep a second copy on your internal hard drive, another G-Technology drive, or a form of removable storage media.


Thank you for purchasing the G-DRIVE Slim from G-Technology. G-DRIVE slim hard drives are the ideal storage solutions for people on the go.

G-DRIVE Slim is the perfect complement to any laptop or other portable computer. The drive offers a stylish look with a heavy-duty feel and is perfect to store or back up your important documents, music, digital videos, and digital photo files.

The drive comes formatted for Mac®, making it an easy plug-and-play storage device and ready for use with Time Machine®. You can also use the drive on a Windows computer or work cross-platform. See how here.

G-DRIVE slim features a silent ‘fan-less’ design with an integrated cooling system to ensure reliable operation and long life. It is bus-powered, eliminating the need for a bulky external AC power supply. Portability has never been so easy!

G-Technology G-DRIVE mobile Portable USB Drive (1)

What’s in the Box

The following items are included in the box:

  • G-DRIVE slim
  • USB 3.0 cable (2.0 compatible)
  • Quick Install Guide

If any items are missing, please contact G-Technology at www.g-technology/support.

G-Technology G-DRIVE mobile Portable USB Drive (2)

System Requirements

G-DRIVE Slim supports the following Operating Systems. The drive is set up at the factory for use with Mac OS® systems, and formatted as ‘HFS+ with Journaling’.

  • Mac: Mac OS 10.5 or newer and an available USB 3.0 or USB 2.0 port.
  • Windows: Windows® XP, Windows® Vista, and W indows® 7, and an available USB 3.0 or USB 2.0 port. See how here.

Overview of the Drive

This diagram shows the helpful features of your G-DRIVE Slim. A USB port and Power & Activity LED are featured on the front of the unit.

The activity light will glow when power is applied via the USB port. It will flash brighter as data is transferred to or from the hard drive.

Easy Installation for Mac

G-DRIVE Slim easily attaches to your computer via a USB cable. Simply plug the small end of the cable into the G-DRIVE slim and the large end of the cable into a free USB port on your computer. The drive will automatically mount on the desktop if you are running Mac OS. (For Mac OS 10.7 and above, you must have the ‘external drive’ box selected within the Finder Preferences window in order for external hard drives to appear on your desktop)

The drive is bus-powered, eliminating the need to carry around an external AC power supply.

Disconnect the Drive

A great feature of G-DRIVE Slim is its ability to be connected and disconnected while your computer is running. To prevent failures and/or data loss, it is important to follow the steps below when disconnecting or ‘unmounting’ the drive from your computer.

  1. Before powering down and disconnecting the drive, unmount the system by simply dragging the G-DRIVE slim icon to the trash located in the dock. Keyboard shortcut: Select the drive icon and hit Command+E.
  2. It is safe to remove the drive from your system when the drive icon is no longer present on your desktop.

Helpful links

  • To use G-DRIVE Slim on Windows, go to Windows Use.
  • To use G-DRIVE Slim on Mac and Windows together, go to Cross Platform Use.

Technical Support

Thank you for purchasing G-DRIVE Slim. If you have any comments or questions about this manual or the product, please let us know!

G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing or using G-DRIVE slim, please contact G-Technology Technical Support at www.g-technology.com/support.

Helpful information for support

When contacting Technical Support, it’s best to be in front of your computer and have the following information available:

  • Your G-DRIVE slim serial number (on the bottom of the unit)
  • Operating System and version
  • Computer brand and model
  • List of other devices attached to your computer

Limited Warranty

HGST, a Western Digital Company (“HGST”) Including G-Technology for External Hard Disk Drives

What does this limited warranty cover?

This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer by the original purchaser for normal use and not for resale. HGST warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.

How long does limited warranty coverage last?

This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from HGST to the authorized distributor.

What does this limited warranty not cover?

The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which HGST is not responsible.

There is no warranty for uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for products with removed or altered identification labels. HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. HGST is not responsible for returning to you a product which is not covered by this limited warranty.

What must you do?

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that HGST or your reseller provides.

To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology at http://www.g-technology.com/support. Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center. You must pay any associated transportation charges, duties, and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

What will HGST do?

HGST will replace the drive with a functionally equivalent replacement product, transportation prepaid. HGST may replace your product with a product that was previously used, repaired, and tested

to meet HGST specifications. You receive tile to the replaced product at delivery to carrier at HGST shipping point. You are responsible for importation of the replaced product, if applicable. HGST will not return the original drive to consumers; therefore, the consumer is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. HGST warrants that the replaced products are covered for the remainder of the original product warranty or 90 days, whichever is greater.

How is our liability limited?


How do local laws apply?


For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer’s operating system, and other factors” For G-Technology products less than 1TB: “One gigabyte (GB) is equal to one billion bytes when referring to hard drive capacity. Accessible capacity will vary depending on the operating environment and formatting.” Copyright

One gigabyte (GB) is equal to one billion bytes when referring to hard drive capacity. Accessible capacity will vary depending on the operating environment and formatting. Design by G-Technology in California. G-DRIVE and G-Technology are trademarks of HGST, a Western Digital company. Apple, Mac, MacBook Pro, FireWire, Time Machine, and the Mac logo are trademarks of Apple, Inc. Microsoft, Windows, Windows Vista, and Windows XP are trademarks or registered trademarks of Microsoft Corporation in the US and/or other countries.

Other trademarks are the property of their respective owners. ©2012 G-Technology. All rights reserved. R0 08/12.

FAQs G-Technology G-DRIVE mobile Portable USB Drive

What is the G-Technology G-DRIVE mobile Portable USB Drive?

The G-Technology G-DRIVE mobile Portable USB Drive is a compact and portable external hard drive designed for users who need to carry their data with them on the go. It offers high-capacity storage and a USB interface for easy connectivity to various devices.

What are the storage capacities available for the G-DRIVE mobile Portable USB Drive?

The G-DRIVE mobile Portable USB Drive is available in different storage capacities, including options such as 1TB, 2TB, and 4TB. The specific options may vary depending on the model and availability.

What type of interface does the G-DRIVE mobile Portable USB Drive use?

The G-DRIVE mobile Portable USB Drive utilizes a USB interface. It is typically equipped with a USB 3.0 or USB 3.1 Gen 1 connection, which provides fast data transfer speeds and wide compatibility with various devices.

Is the G-DRIVE mobile Portable USB Drive compatible with Mac and PC?

Yes, the G-DRIVE mobile Portable USB Drive is compatible with both Mac and PC systems. It comes preformatted for macOS and is Time Machine compatible, allowing Mac users to easily set it up for backup purposes. However, it can be reformatted for Windows systems as well.

Is the G-DRIVE mobile Portable USB Drive bus-powered?

Yes, the G-DRIVE mobile Portable USB Drive is bus-powered, which means it draws power from the device it is connected to via the USB port. This eliminates the need for an external power source and makes it highly convenient for portable use.

What are the dimensions and weight of the G-DRIVE mobile Portable USB Drive?

The dimensions and weight of the G-DRIVE mobile Portable USB Drive may vary depending on the specific model. However, generally, it is designed to be compact and lightweight, making it easily portable. Exact dimensions and weight specifications can be found on the product packaging or the manufacturer’s website.

Does the G-DRIVE mobile Portable USB Drive offer any additional features?

The G-DRIVE mobile Portable USB Drive is primarily focused on providing reliable and high-capacity storage. However, some models may come with additional features such as data encryption, ruggedized design for enhanced durability, or compatibility with specialized software. It’s best to check the specifications of the specific model you are interested in for detailed information on any additional features.

What is included in the package when purchasing a G-DRIVE mobile Portable USB Drive?

When purchasing a G-DRIVE mobile Portable USB Drive, the package typically includes the external hard drive itself, a USB cable for connecting it to devices, and any necessary documentation or manuals. Some models may also include additional accessories or software, depending on the specific package and configuration.

Is there any warranty provided with the G-DRIVE mobile Portable USB Drive?

Yes, G-Technology typically offers a limited warranty for the G-DRIVE mobile Portable USB Drive. The duration of the warranty may vary depending on the region and specific model. It’s recommended to check the warranty information provided by the manufacturer or authorized resellers for the specific details of the warranty coverage.

What is the data transfer speed of the G-DRIVE mobile Portable USB Drive?

The data transfer speed of the G-DRIVE mobile Portable USB Drive depends on the specific model and the USB interface it uses. Generally, it offers high-speed data transfer rates due to its USB 3.0 or USB 3.1 Gen 1 connectivity. USB 3.0 can provide transfer speeds of up to 5 Gbps, while USB 3.1 Gen 1 offers speeds of up to 10 Gbps. However, it’s important to note that the actual transfer speed can be influenced by various factors, including the computer’s USB port, file size, and overall system performance.

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