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Aroma Professional ARC-1020SB User Manual

Aroma Professional ARC-1020SB FEATURE

Aroma

Aroma Professional ARC-1020SB

Aroma Professional ARC-1020SB PRODUCT

About Aroma
Aroma is a brand that specializes in producing kitchen appliances, especially coffee makers, rice cookers, and electric kettles. The company was founded in 1977 and is headquartered in San Diego, California.

Aroma’s product line includes a wide range of appliances, from compact single-serve coffee makers to large-capacity rice cookers. Aroma’s coffee makers use a variety of brewing technologies, including drip coffee, single-serve pods, and espresso.

Aroma’s rice cookers are popular for their ease of use, efficiency, and reliability. Many models feature digital controls, multiple cooking options, and automatic keep-warm settings, making them perfect for busy families or individuals who want to save time and effort in the kitchen.

IMPORTANT SAFEGUARDS

Basic safety precautions should always be followed when using electrical appliances, including the following:

  1. Important: Read all instructions carefully before first use.
  2. Do not touch hot surfaces. Use the handles or knobs.
  3. Use only on a level, dry and heat­resistant surface.
  4. To protect against fire, electrical shock and injury to persons, do not immerse the power cord, plug or appliance in water or any other liquid. See instructions for cleaning.
  5. Close supervision is necessary when the appliance is used by or near children.
  6. Unplug from the wall outlet when not in use and before cleaning. Allow the unit to completely cool before putting on or taking off parts and before cleaning the appliance.
  7. Do not operate any appliance with a damaged power cord or plug or after the appliance malfunctions or has been damaged in any manner. Contact Aroma® customer service for examination, repair or adjustment.
  8. The use of accessory attachments not recommended by Aroma® Housewares may result in fire, electrical shock or injury.
  9. Do not use outdoors.
  10. Do not allow the power cord to touch hot surfaces or hang over the edge of a counter or table.
  11. Do not place on or near a hot gas or electric burner or in a heated oven.
  12. Do not use the appliance for anything other than its intended use.
  13. Extreme caution must be used when moving the appliance containing hot food, hot oil or other hot liquids.
  14. Do not touch, cover or obstruct the steam vent on the top of the cooker as it is extremely hot and may cause scalding.
  15. Use only with a 120V AC power outlet.
  16. Always unplug from the plug gripping area. Never pull on the cord.
  17. The cooker should be operated on a separate electrical circuit from other operating appliances. If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.
  18. Always make sure the exterior of the inner pot is dry prior to use. If the inner pot is returned to the cooker when wet, it may damage or cause the product to malfunction.
  19. Use extreme caution when opening the lid during or after cooking. Hot steam will escape and may cause scalding.
  20. Food should not be left in the cooker on Keep Warm mode for more than 12 hours.
  21. To prevent damage or deformation, do not use the inner pot on a stovetop or burner.
  22. To turn off the unit, press (C)) twice then safely remove the plug from the wall outlet.
  23. CAUTION: To reduce the risk of electrical shock, cook only in the removable inner pot provided.
  24. Do not wrap or tie the power cord around the appliance.
  25. CAUTION: Intended for countertop use only.
  26. WARNING: Spilled food can cause serious burns. Keep the appliance and power cord away from children. Never drape the power cord over the edge of a counter, never use the outlet below the counter, and never use it with an extension cord.
  27. Do not use it for deep frying.
  28. To avoid spills and burns, do not carry the cooker by the lid handle.

Short Cord Instructions

A short power-supply cord is provided to reduce the risks resulting from it being grabbed by children, and becoming entangled in or tripping over a longer cord.

WARNING

  • Spilled food can cause serious burns.
  • Keep appliance a cord away from children.

NEVER

  • Drape cord over the edge of the counter.
  • Use the outlet below the counter.
  • Use an extension cord.

Polarized Plug

This appliance has a polarized plug (one blade is wider than the other); follow the instructions below:
To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.

THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.

Ports Identification

Aroma Professional ARC-1020SB FIG-1

Controls/Functions

  • POWER BUTTON
    Powers the cooker on ond off or cancels a current function.
  • (-) or(+)
    Adjusts the amount of steam time for Steam, the delay time for Delay Timer, or the cook time for SlowCookand Soup.
  • Delay Timer
    Allows for food to be ready right when it’s needed with preparation up to 15 hours in advance.
  • Keep Warm
    Manually sets the cooker to Keep Warm mode, perfect for keeping food at ready-to-serve temperatures.
  • Steam
    Using the included steam tray, steaming healthy sides, and main courses has never been easier.
  • Slow Cook (high or low)
    Prepare homemade roasts, stews, and other slow-cooked favorites with an adjustable cook time of 2 to 10 hours.
  • Oatmeal
    Prepares a quick and healthy breakfast with no need to stir or monitor.
  • Saute-then-Simmer®
    Saute foods on high heat then automatically switch to simmer mode once liquid is added. Great for risotto, Spanish rice, chili, stir-fries and much more!
  • Soup
    Simmers your favorite savory soups, stews or broths.
  • White Rice
    Cooks fluffy, delicious white rice automatically.
  • Quick Rice
    An efficient and time-saving option for rice in a pinch.
  • Multigrain
    Makes a variety of grains including quinoa, barley, farro, millet, brown rice, and bulgur with ease.
  • Cake
    Easily bakes cakes and other sweet treats that involve batter.

BEFORE FIRST USE

  1. Read all instructions and important safeguards.
  2. Remove all packaging materials and check that all items have been received in good condition.
  3. Tear up all plastic bags and dispose of them properly as they can pose a risk to children.
  4. Remove the inner pot from the cooker and clean with warm, soapy water. Rinse and dry thoroughly before returning to the cooker.
  5. Wash all accessories in warm, soapy water. Rinse and dry thoroughly.
  6. Wipe the cooker’s body clean with a damp cloth.

TO CLEAN

  1. Remove the inner pot when the cooker has completely cooled.
  2. Hand washes the inner pot and all accessories using warm, soapy water or place on the top rack of the dishwasher.
  3. Remove the condensation collector and hand wash using warm, soapy water.
  4. Wipe the cooker’s body clean with a damp cloth.
  5. Thoroughly dry the cooker’s body and all accessories. Reassemble for next use.

TROUBLESHOOTING

The rice is too dry/hard after cooking.

  • If your rice is dry or hard/chewy when the cooker switches to Keep Warm, additional water and cooking time will soften the rice. Depending on how dry your rice is, add ½ to 1 cup of water and stir thoroughly. Close the lid and select the White Rice function once more. When the cooker switches to Keep Warm mode, open the lid and stir the rice to check the consistency. Repeat as necessary until the rice is soft and moist.

The rice is too moist/soggy after cooking. 

  • If your rice is still too moist or soggy when the cooker switches to Warm, use the serving spatula to stir the rice he will redistribute the bottom (moist) part of the rice and release excess moisture. Close the lid and allow the cooker to remain on Keep Warm mode for 10-30 minutes as needed, opening the lid and stirring periodically to release excess moisture.

RICE & GRAIN

  1. Using the provided rice measuring cup, add rice or grain to the inner pot.
  2. Rinse to remove excess starch. Drain.
  3. For white rice or brown rice, fill the inner pot with water to the line that matches the number of cups of uncooked rice added. For other grains, see the “Grain ft Water Measurement Tables” on page 9.
  4. Place the inner pot into the cooker and close the lid securely.
  5. the power cord into an available 120V AC outlet.
  6. Press (POWER BUTTON) to turn the cooker on.
  7. Press Whiht Rice or Multigrain depending on the type of grain being cooked.
  8. The cooking indicator Ii ht will illuminate and the digital display will show a chasing pattern as the cooker begins heating.
  9. The digital display will count down the final 10 minutes of cook time.
  10. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Warm.
  11. For best results, stir the grain with the serving spatula to distribute any remaining moisture.
  12. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

Rice & Water

Measurement Table

Aroma Professional ARC-1020SB FIG-2

Note: 

  • Cooking times are approximate. Altitude, humidity, and outside temperature will affect cooking times.
  • Do not place more than 10 cups of uncooked rice into this appliance at one time. The maximum capacity of this unit is 10 cups of uncooked rice which yields 20 cups of cooked rice.
  • Rinse grains before placing them into the inner pot to remove excess bran and starch. This will reduce the chance of rice browning and sticking to the bottom of the inner pot.

Aroma Professional ARC-1020SB FIG-3

DELAY TIMER

  1. Using the provided rice measuring cup, add rice or grain to the inner pot.
  2. Rinse to remove excess starch. Drain.
  3. For white rice or brown rice, fill the inner pot with water to the line that matches the number of cups of uncooked rice added. For other grains, see the “Grain ft Water Measurement Table” on page 9.
  4. Place the inner pot into the cooker and close the lid securely.
  5. the power cord into an available 120V AC outlet.
  6. Press (POWER BUTTON) to turn the cooker on.
  7. Press White. Rice, Multigrain, or Oahnial depending on the type of grain being cooked.
  8. Press Delay Timer. Use(+) or(-) to increase or decrease the delay time by 10-minute increments. set to have grains ready in 1 to 15 hours for Rice or Oahneal and 2 to 15 hours for Multigrain.
  9. The digital display will count down from the input delay time.
  10. Once the delay time has elapsed, a chasing pattern will appear in the digital display signifying that the cooking cycle has begun.
  11. The digital display will count down the final 10 minutes of cook time.
  12. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Warm.
  13. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

QUICK RICE

  1. Using the provided measuring cup, add rice to the inner pot.
  2. Rinse rice to remove excess starch. Drain.
  3. Fill the inner pot with water to the line that matches the number of cups of uncooked rice added.
  4. Place the inner pot into the cooker and close the lid securely.
  5. he power cord into an available 120V AC wall t.
  6. Press(POWER BUTTON) to turn the cooker on.
  7. Press Quick Rice. If cooking brown rice, add an additional 1½ cup of water using the provided measuring cup to compensate for the lack of soaking time. The cooking indicator light will illuminate and the digital display will show a chasing pattern as the cooker begins heating.
  8. The digital display will count down the final 6 minutes of cook time.
  9. Once the cycle has been Cornporison loble completed, the cooker will beep and automatically switch to KeeP Warm.
  10. For best results, stir the grain with the serving spatula to distribute any remaining moisture.
  11. When finished serving, turn the cooker off by pressing(POWER BUTTON) twice and unplug the power cord.

Comparison Table

Aroma Professional ARC-1020SB FIG-4

*Cups referenced are with the included rice measuring cup (1 Rice Measuring Cup ¼ U.S. Cup)

OATMEAL

  1. Using the provided rice measuring cup, add oatmeal to the inner pot.
  2. Fill the inner pot with water according to the packaging instructions.
  3. Place the inner pot into the cooker and close the lid securely.
  4. the power cord into an available 120V AC t.
  5. Press(POWER BUTTON) to turn the cooker on.
  6. Press Oatmeal. The cooking indicator light will illuminate and the digital display will show a chasing pattern as the cooker begins heating.
  7. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Warm.
  8. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

SLOW COOK

  1. Add desired ingredients to the inner pot.
  2. Place the inner pot into the cooker and close the lid securely.
  3. the power cord into an available 120V AC outlet.
  4. Press (POWER BUTTON) to turn the cooker on.
  5. Press Slow Cook (high) or Slow Cook (low).
  6. Use(+) or(-) to increase or decrease slow cook time by 10-minute increments, up to 10 hours.
  7. Once the time has been input, the cooker will beep and the digital display will stop flashing to indicate that the time has been successfully set.
  8. The cooker will now begin heating. The digital display will count down in one-minute increments from the input slow cook time.
  9. Using caution, open the lid occasionally and stir the ingredients with a long-handled wooden or heat-safe utensil if desired.
  10. Once the time has elapsed, the cooker will beep and automatically switch to Keep Warm.
  11. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

STEAM

  1. Using the provided rice measuring cup, add 3 cups of water to the inner pot.
  2. Place the inner pot into the cooker.
  3. Place desired food into the provided steam tray, lower the tray into the cooker, then close the lid securely.
  4. the power cord into an available 120V AC
  5. Press (POWER BUTTON) to turn the cooker on.
  6. Press Steam. The digital display will show a flashing “5” to represent five minutes of steam time.
  7. Use(+) or(-) to increase or decrease steaming time by one-minute increments, up to 30 minutes. For suggested steaming times for meat and vegetables, see Meat & Vegetable Steaming Tables” on page 15.
  8. Once the water reaches a boil, the digital display will begin to count down from the input steam time.
  9. After the selected steam time has elapsed, the cooker will beep and automatically switch to Keep Warm.
  10. Using caution, check to see that the steamed food is cooked. If finished steam· the food to prevent heat-resistant prevent injury as the steam tray will be hot.
  11. When finished steaming, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

STEAM & COOK

  1. To steam food while cooking rice or grain below, begin by following steps 1 through 7 of “Rice & Grains” on page 7.
  2. Place desired food into the provided steam tray, lower the tray into the cooker then close the lid securely.
  3. Cook food according to the “Meat & Vegetable Steaming Tables” on page 115.
  4. After the suggested amount of time has elapsed, open the lid to check. steamed food for doneness. Use caution when opening the lid as hot steam will escape.
  5. If food is finished steaming, remove the steam tray. Wear a protective heat-resistant glove to prevent injury as the steam tray will be hot.
  6. Close the lid securely and allow the cooking cycle to continue.
  7. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Warm.
  8. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplugging the power cord.

SOUP

  1. Add desired ingredients to the inner pot.
  2. Place the inner pot into the cooker and close the lid securely.
  3. the power cord into an available 120V AC outlet.
  4. Press (POWER BUTTON) to turn the cook.er on.
  5. Press Soup.
  6. Use(+) or(-) to increase or decrease time by 2-hour increments, up to 8 hours.
  7. Once the time has been input, the cooker will beep and the digital display will stop flashing to indicate that the time has been successfully set.
  8. Using caution, open the lid occasionally and stir the ingredients with a long-handled wooden or heat-safe utensil if desi
  9. Once the time has elapsed, the cooker will beep and automatically switch to Keep Warm.
  10. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

Meat & Vegetable

Steaming Tables

Aroma Professional ARC-1020SB FIG-5

*When steaming, it is recommended to use 3 cups of water with the provided rice measuring cup.

CAKE

  1. Prepare one prepackaged cake mix according to the instructions or prepare your own cake batter.
  2. Spray the interior of the inner pot with nonstick cooking spray.
  3. Pour the cake mixture into the inner pot.
  4. Place the inner pot into the cooker then close the lid securely.
  5. Plug the power cord into an available 120V AC wall outlet.
  6. Press (POWER BUTTON) to turn the cooker on.
  7. Press Cake. The cooking indicator light will illuminate as the cooker begins heating.
  8. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Wann.
  9. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

SAUTE-THEN-SIMMER®

  1. Place the inner pot into the cooker.
  2. Plug the power cord into an available 120V AC wall outlet.
  3. Press (POWER BUTTON) to turn the cooker on.
  4. Press SAUTE-TH EN-SIMMER®- The cooking indicator light will illuminate as the cooker begins to heat.
  5. Add oil if desired for sauteing then close the lid securely and allow the inner pot to preheat for 2- 4 minutes.
  6. Once preheated, add in ingredients to saute.
  7. When finished sauteing, stir in any other desired ingredients including liquid, and close the lid securely.
  8. The cooker will automatically reduce its heat and switch to simmer mode.
  9. Once all liquid has been evaporated, the cooker will beep and automatically switch to Keep Warm.
  10. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

MULTIGRAIN

  1. Using the provided rice measuring cup, add grain to the inner pot.
  2. Rinse to remove excess starch. Drain.
  3. Place the inner pot into the cooker and close the lid securely.
  4. the power cord into an available 120V AC outlet.
  5. Press (POWER BUTTON) to turn the cooker on.
  6. Press Mufflgrain.
  7. The cooking indicator light will illuminate and the digital display will show a chasing pattern as the cooker begins heating.
  8. The digital display will count down the final 10 minutes of cook time.
  9. Once the cycle has been completed, the cooker will beep and automatically switch to Keep Warm.
  10. For best results, stir the grain with the serving spatula to distribute any remaining moisture.
  11. When finished serving, turn the cooker off by pressing (POWER BUTTON) twice and unplug the power cord.

LIMITED WARRANTY

Aroma Housewares Company warrants its products against defects in material and workmanship for one year from the provable date of purchase in the United States. Within this warranty period, Aroma Housewares Company will repair or replace, at its discretion, defective parts at no charge. Proof of the date of purchase, such as the original dated sales receipt, will be required with any request for warranty repair or replacement. All liability is limited to the amount of the purchase price.

This warranty does not apply if the warranty period expired; the product has been modified by any unauthorized service center or personnel; the defect was subject to abuse, improper use not conforming to product manual instructions, or environmental conditions more severe than those specified in the manual and specification, neglect of the owner or improper installation; the defect was subject to Force Majeure such as flood, fire, lightning, earthquake, other natural calamities, war. The warranty excludes accessories and replacement parts. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g., 120V – 60Hz).

Aroma’s sole obligation under the warranty shall be to replace the defective product with a working one or a similar model of equivalent value, if the same model is not available, in the occurrence of any failure or defect covered under the warranty during the warranty period. Refurbished items or items not purchased through an authorized retailer are not eligible for warranty claims. Transportation charges on parts, or products in whole, submitted for repair or replacement, under this warranty, must be borne by the purchaser. This warranty gives you specific legal rights, which may vary from state to state and does not cover areas outside the United States.

SERVICE & SUPPORT

In the event of a warranty claim, or if service is required for this product, please contact Aroma® customer service toll-free at 1-800-276-6286  CustomerService@AromaCo.com
M-F, 8:30am-4:30pm, Pacific Time
www.AromaCo.com
Aroma Housewares Company
6469 Flanders Drive, San Diego, CA 92121, U.S.A.

FAQS About Aroma Professional ARC-1020SB

Q: What is the Aroma Professional ARC-1020SB?

A: The Aroma Professional ARC-1020SB is a rice cooker and food steamer manufactured by Aroma Housewares. It is designed to cook various types of rice, grains, and steam vegetables or meats.

Q: What are the main features of the Aroma Professional ARC-1020SB?

A: The Aroma Professional ARC-1020SB offers several features, including a large capacity of up to 20 cups of cooked rice, a digital control panel with multiple cooking functions, a programmable delay timer, an automatic keep-warm function, and a built-in food steamer.

Q: How does the Aroma Professional ARC-1020SB work?

A: The Aroma Professional ARC-1020SB operates by using a combination of heat and steam. You add the desired amount of rice and water to the inner cooking pot, close the lid, and select the appropriate cooking function using the digital control panel. The cooker then heats the pot, and the rice cooks through the absorption method. For steaming, you place the food in the steaming tray above the cooking pot, and the steam generated during the cooking process cooks the food.

Q: What cooking functions are available on the Aroma Professional ARC-1020SB?

A: The Aroma Professional ARC-1020SB provides various cooking functions, such as white rice, brown rice, quick rice, slow cook, steam, sauté-then-simmer, and a programmable 15-hour delay timer.

Q: Is the Aroma Professional ARC-1020SB easy to clean?

A: Yes, the Aroma Professional ARC-1020SB is relatively easy to clean. The inner cooking pot is usually non-stick, which makes it easier to remove any remaining rice or food. It is recommended to hand wash the inner pot, steaming tray, and other removable parts with mild detergent and a non-abrasive sponge.

Q: Can the Aroma Professional ARC-1020SB cook other types of grains besides rice?

A: Yes, the Aroma Professional ARC-1020SB is versatile and can cook various grains such as quinoa, barley, millet, or even oats. You can adjust the water-to-grain ratio and cooking time based on the specific grain you are preparing.

Q: Does the Aroma Professional ARC-1020SB have a keep-warm function?

A: Yes, the Aroma Professional ARC-1020SB has an automatic keep-warm function that activates after the cooking process is complete. It helps to keep the rice warm and ready to serve for an extended period, without overcooking or drying it out.

Q: Is the Aroma Professional ARC-1020SB safe to use?

A: Yes, the Aroma Professional ARC-1020SB is designed with safety features to ensure safe operation. It typically includes a locking lid to prevent accidental opening during cooking, cool-touch handles for safe handling, and automatic shut-off when the rice is cooked or the cooking temperature exceeds safe limits.

Q: Can the Aroma Professional ARC-1020SB cook food other than rice and grains?

A: Yes, the Aroma Professional ARC-1020SB has a sauté-then-simmer function that allows you to cook various ingredients before adding rice or grains to the pot. This feature enables you to prepare one-pot meals like stews, soups, or risottos.

Q: Does the Aroma Professional ARC-1020SB come with any accessories?

A: Yes, the Aroma Professional ARC-1020SB typically comes with accessories such as a steam tray, a rice measuring cup, a serving spatula, and a soup ladle. These accessories are designed to enhance the cooking and serving experience with the appliance.

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