Arlo ‎AVD1001B Essential Wired Video Doorbell User Manual

Arlo ‎AVD1001B Essential Wired Video Doorbell

Get to Know Your Doorbell

The wired Arlo Essential Video Doorbell lets you get notifications when motion is detected and view live video on your phone. Get the bigger picture of what’s at your door, from head to toe, or a package on the ground. Even see clearly in low light with night vision. Speak to visitors with two-way audio or use pre-recorded quick reply messages when you’re busy. The wired Arlo Essential Video Doorbell uses your existing doorbell wiring for continuous power.

Features:

• HD Video. See a clear picture of every detail through your doorbell’s high-performance lens.
• Motion Detection and Alerts. Receive alerts when motion is detected.
• Video Call. Calls your phone directly so you never miss a visitor
• Night vision. See who’s at your door at night, even without a light on.
• 180° Viewing Angle. See a person from head to toe or a package on the ground.

Front view

Rearview

Installation requirements

To install your wired Arlo Essential Video Doorbell you need:

• A wired doorbell and chime with existing electrical wiring.
• The voltage between 16V AC and 24V AC, and a 10VA transformer.

Follow the instructions in the Arlo app to connect the wired Arlo Essential Video Doorbell to your home’s existing doorbell wiring. If you need further help, contact a local electrician or professional to assist you.

Get the Arlo app

Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up and manage all your Arlo devices.

Optional Arlo SmartHub or Base Station

You can connect your wired Arlo Essential Video Doorbell directly to your home router’s 2.4 GHz WiFi network, or you can connect your doorbell to an Arlo SmartHub or Base Station with a siren. Your doorbell is compatible with any of the models described in this section.

Arlo SmartHub
The Arlo SmartHubs offer the best Arlo experience and are compatible with all Arlo wire-free cameras, except Arlo Go.

Base Station with Siren
The Base Stations with Sirens are compatible with all Arlo wire-free cameras except Arlo Go and they’re also compatible with the Arlo Audio Doorbell.

Do more with Arlo

You can add these options, which are sold separately:

• Arlo Chime 2. The Arlo Chime 2 lets you receive instant alerts from your Arlo doorbell and cameras. For more information, see Chapter 4. Optional Arlo Chime 2 on page 25.
• Add more Arlo cameras and devices. Cover more areas in and around your home by adding cameras, security lights, and more.
• Upgrade your Arlo subscription. For more information, visit What are the available Arlo subscription plans and how much cloud recording is available?

FAQs

• Does the wired Arlo Essential Video Doorbell require a SmartHub or base station?  No, you can connect your wired Arlo Essential Video Doorbell directly to your home’s 2.4GHz WiFi network if you prefer. The doorbell is compatible with Arlo SmartHub models VMB5000 and VMB4540 and with Base Station with Siren models VBM4500 and VMB4000.
• Is leaving a message on the wired Arlo Essential Video Doorbell the same as leaving a message on the Arlo Audio Doorbell? Yes. If no action has been taken 20 seconds after a doorbell press, the visitor is prompted to leave a voicemail. This also happens when you decline a doorbell call. You must have an Arlo Smart plan for users to access voicemail prompts. (You can enable the voicemail feature through Leave your message under Call Settings.)
• Is the wired Arlo Essential Video Doorbell compatible with my existing Arlo system? Yes. The wired Arlo Essential Video Doorbell doesn’t require a base station or SmartHub but it can still be configured to trigger recordings on other cameras or vice versa.
• Can I pair the wired Arlo Essential Video Doorbell with other Arlo cameras? No. The wired Arlo Essential Video Doorbell has an integrated camera. However, you can set up cross-triggering so that other Arlo cameras record when the Video Doorbell detects motion.

Get Started

You can install the wired Arlo Essential Video Doorbell yourself, or contact a local electrician or professional to assist you.

Note:
In some regions, a transformer is included in the package with the wired Arlo Essential Video Doorbell. It is recommended that the transformer be installed by a professional electrician.

Voltage requirements
The wired Arlo Essential Video Doorbell requires a wired doorbell and chime with a voltage between 16V AC and 24V AC, and a 10VA transformer. We recommend that you check the voltage on the transformer that powers your existing doorbell before installing your wired Arlo Essential Video Doorbell. If the transformer’s voltage isn’t 16-24 VAC, you must upgrade your transformer before you use the doorbell.

You can check the voltage level of your doorbell transformer by one of these methods:

• Use a multimeter to test the voltage.
• A multimeter is an electronic tool that measures the precise voltage level of your existing doorbell wiring. Using a multimeter gives you the most accurate estimate of your transformer’s voltage,  and it can be done without finding the transformer. We recommend that you measure the existing doorbell wiring or your chime.
• Check if the voltage is printed on the transformer that provides power to your existing doorbell.
• The estimated voltage is commonly printed on transformers. This is typically accurate, but it isn’t as precise as using a multimeter.

Use the Arlo app for installation and setup

You must use the Arlo app to install and set up your wired Arlo Essential Video Doorbell. The Arlo app guides you through installation and setup:

1. Create your Arlo account. You use the same account to manage all your Arlo devices.
2. Follow the instructions in the Arlo app to install and set up your wired Arlo Essential Video Doorbell.

Install your wired Arlo Essential Video Doorbell

You need:

• The items that came in the wired Arlo Essential Video Doorbell box
• Phillips screwdriver
• (Optional) power drill

The Arlo app guides you through installation in this order:

1. Turn off your power at the breaker.
   Warning:
   Failure to turn off your power might result in serious injury.
2. Remove and disconnect your existing doorbell.
3. Determine whether to use the flat mounting plate on its own, or combine it with the angled mounting plate to adjust the field of view for your doorbell.
4. Follow the instructions in the Arlo app to connect the wires and install your doorbell.
5. Turn on the power at the breaker.
6. Check the LED on the front of your wired Arlo Essential Video Doorbell. See LED during setup on page 15.
7. Connect your wired Arlo Essential Video Doorbell to your home network’s 2.4 GHz WiFi.

To connect wire extensions to your wired Arlo Essential Video Doorbell:

1. Remove the rubber ends from the wire extensions.
2. Attach a wire extension to one of your existing doorbell wires. To do this, connect the wire end of the wire extension (not the prong end) to your existing doorbell wire and twist the wires together securely.
3. Attach the second wire extension to the other doorbell wire.
4. Place the fasteners on top of the connected wire ends, and twist the fasteners. The fasteners funnel and secure the wires together.
5. Attach the extended wires to your wired Arlo Essential Video Doorbell.
6. Tuck the wire extensions and the fasteners into the wiring cavity in the wall, behind your doorbell. If there isn’t sufficient space, you may need to use the angled mounting plate to create additional space behind the wired Arlo Essential Video Doorbell.
7. Place your wired Arlo Essential Video Doorbell onto the mounting plate in an up-and-in motion. Ensure that the mounting screws are completely screwed in and flush with the mounting plate so that the Video doorbell clips securely into the mounting plate.

Control when your doorbell detects motion

You control when your wired Arlo Essential Video Doorbell detects motion and the rules it uses to record and alert you by selecting a mode. The Arlo app comes with four modes:

• Armed
• Disarmed
• Schedule
• Geofencing

These materials can reduce WiFi signal strength if they are located between WiFi devices:

• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a fish tank or water heater

USB storage device format

The SmartHub supports these file formats for local storage:

• FAT16
• FAT32
• ExFAT
• ext2FAT
• ext3FAT
• ext4FAT
• HFS

The minimum USB drive size is 16 GB and the maximum size drive that those file systems support is 2 TB. The SmartHub supports USB 2.0-compatible devices. Not all HDDs are compatible with the SmartHub. If you’re not sure, consult the manufacturer of the HDD.

Arlo Connect

Some partner devices require that the wired Arlo Essential Video Doorbell be set to 1080p/720p resolution to see video stream on assistant devices with a screen as they do not support the default wired Arlo Essential Video Doorbell resolution, which is 1536 x 1536. For information about setting the video quality for the wired Arlo Essential Video Doorbell, see Change the video quality on page 48.

To use the Arlo Skill, you need a connected wired Arlo Essential Video Doorbell and one of these Amazon devices:

• Echo Show
• Echo Spot
• Echo Dot
• Echo, Echo Plus
• Fire tablets (7th generation or newer)
• Fire TV (all generations)
• Fire TV stick (second generation only)
• Fire TV Edition smart TVs

Note:
Some Alexa devices require that your wired Arlo Essential Video Doorbell be set to  1080p/720p resolution to see video stream as they do not support the default wired ArloEssential Video Doorbell resolution, which is 1536 x 1536. For information about setting the video quality, see Change the video quality on page 48.

Troubleshooting

During setup, your doorbell must scan a QR code from the Arlo app. If your doorbell doesn’t emit a chime noise, then the QR code was not successfully scanned. If this situation occurs, try the following:

• Scan the QR code in an evenly lit area.
• Avoid scanning the QR code in the dark or direct sunlight. If possible, turn on porch lights if installing at night, or provide some shade if your doorbell is exposed to direct sunlight during installation.
• Move your phone closer to the doorbell’s camera lens.
• Position your phone about four inches (10 cm) from the doorbell lens and slowly move it closer. You can also try different angles.
• Increase the brightness on your phone. Turn up the brightness on your phone to the highest level. On an iPhone, also select Light (not Dark) under Settings > Display & Brightness.
• If your phone is small, consider using the Arlo app on a tablet to set up your doorbell.
• If the infrared (IR) LED on the doorbell is lit red while you are scanning the QR code, cover the LED with your thumb. The IR LED can interfere with scanning the QR code.
• Clean the doorbell’s camera lens. Use a lint-free cloth to remove any smudges.

Chime 2 doesn’t ring when the doorbell is pressed

The Arlo Chime 2 is optional. Your Arlo Chime 2 might not ring because your Essential Video Doorbell is in silent mode, the Chime 2 isn’t paired with your doorbell, or due to internet connection issues or power problems.

Reset a SmartHub to factory settings

You can connect your wired Arlo Essential Video Doorbell directly to your home router’s 2.4 GHz WiFi network, or you can connect your doorbell to an Arlo SmartHub or Base Station within. Your doorbell is compatible with SmartHub models VMB5000 and VMB4540 and Base Station with Siren models VMB4500 and VMB4000. Performing a factory reset returns your SmartHub to the default settings. It also removes the serial number from your Arlo account.

Support
For product updates and web support, visit http://www.arlo.com/en-us/support/.

• Arlo Technologies, Inc.
• 2200 Faraday Ave. Suite 150
• Carlsbad, CA 92008 USA
• Document publication date: July 2021
• PN 202-50004-05

Trademarks
© Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Amazon and all related logos are trademarks of Amazon. com, Inc. or its affiliates. Any other trademarks are for reference purposes.

Compliance

For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/. See the regulatory compliance document before connecting the power supply.

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