StarTech Thunderbolt 3 Dock with USB-C
About StarTech
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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
Regardless of any direct acknowledgment elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Safety Statements
Safety Measures
- Wiring terminations should not be made with the product and/or electric lines under power.
- Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
Product Diagram
Front View
| 1 | Power LED | 4 | USB-A Port |
| 2 | Thunderbolt 3 Host Port |
5 | 3.5 mm Audio Port |
| 3 | Mounting Holes x 4 (bottom) |
6 | Lock Slot (side) |
Rear View
| 1 | USB-A Ports x 2 | 4 | USB-C Ports x 2 |
| 2 | DisplayPort Ports x 2 |
5 | DC 20V Port |
| 3 | RJ45 Port |
Product Information
Package Contents
- Docking Station x 1
- Universal Power Adapter x 1
- Power Cords (NA/JP, ANZ) x 2 – TB3CDK2DP
- Power Cords (UK, EU) x 2 – TB3CDK2DPUE
- Thunderbolt 3 Cable (0.7 m) x 1
- User Manual x 1
Requirements
For the latest requirements, please visit www.startech.com/TB3CDK2DP or www.startech.com/TB3CDK2DPUE
Host
- Host Computer with a Thunderbolt 3 or USB-C Port x 1
Note: The Thunderbolt 3 or USB-C port must support USB Power Delivery to power and charge the Host Computer.
Display
- Displays (DisplayPort input) x 2
Note: To connect to a different display (HDMI, VGA, or USBC), an additional adapter (sold separately) is required. See the Compatible Active Adapters section for further details.
Cables
- DisplayPort Cable x 1
- Thunderbolt 3 Cable x 1
Operating System
- Windows® 8 or 10
- macOS 10.12 10.13 or 10.14
Operating Temperature
Due to the high performance of Thunderbolt technology, Thunderbolt products sometimes generate more heat than traditional hardware. Therefore, it’s normal for the docking station to warm up when in use. As such, it’s recommended that you don’t place your laptop on the docking station’s surface, as doing so will result in even higher temperatures. These higher temperatures do not present a safety hazard to users or to hardware.
Installation
Powering the Docking Station
- Select the appropriate regional Power Cord and connect it to the Universal Power Adapter.
- Connect the Universal Power Adapter to the DC 20V Port on the Docking Station and to an AC Electrical Outlet.
Driver Installation
The Docking Station will automatically detect and install the required drivers when connected to a Thunderbolt 3 or USB-C port on the Host Computer.
Windows
- Click on the pop-up message.
- Select Always Connect from the list.
- Click OK.
- If required, follow any other on-screen instructions to complete the installation.
Connecting a Host
Thunderbolt 3 Host
The Thunderbolt 3 Host Port lets you connect your Host Computer to the Docking Station while charging the Host Computer.
A maximum of 60 watts of Power Delivery is available for the connected Host Computer.
- Connect a Thunderbolt 3 Cable (included) to the Thunderbolt 3 Host Port on the Docking Station and to a Thunderbolt 3 port on the Host Computer.
Note: The Thunderbolt 3 Port will have a Thunderbolt icon above the port, indicating that the port has Thunderbolt 3 capabilities.
USB-C Host
To ensure maximum video compatibility, the Host Computer must support DP Alt Mode when connecting to the Docking Station through the Thunderbolt 3 Port.
- Connect a Thunderbolt 3 Cable to the Thunderbolt 3 Port on the Docking Station and to a USB-C port on the Host Computer.
Connecting Peripherals
USB-A Port (Charging)
The USB-A Port can be used as a charging port (e.g. cell phone, tablet, etc.), or used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).
Notes:
This USB-A port can only fast-charge devices that comply with USB Battery Charging Specification Revision 1.2.
If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required.
- Connect a USB-A Cable to the USB-A Port on the Docking Station.
- Connect the other end of the USB-A Cable to a USB port on a compatible device.
– or –
Connect a USB Peripheral’s USB-A Connector to the USB-A Port on the Docking Station.
3.5 mm Audio Port
The 3.5 mm Audio Port is used to connect an Audio Device (e.g. headphones, speakers, headset, etc.) to the Docking Station for use with the connected Host Computer.
- Connect a 3.5 mm Audio Cable to the 3.5 mm Audio Port on the Docking Station.
- If connecting speakers, connect the other end of the 3.5 mm Audio Cable to the Audio In Port on the Audio Device.
RJ45 Port (Network Device)
The RJ45 Port lets you connect a Network Device to the Docking Station.
- Connect a CAT5e/6 Cable to the RJ45 Port on the Docking Station and to a compatible Network Device.
USB-A Port
The USB-A Port can be used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer, or used with a USB peripheral device (e.g. keyboard, mouse, etc.).
- Connect a USB Peripheral’s USB-A Connector to the USB-A Port on the Docking Station.
Note: The Rear USB-A Port currently does not support high power USB drives (e.g. M.2 SSD). If you have connected a high-power USB drive to the rear USB-A Port on the Docking Station you may experience the following: - The connected USB drive might not be detected by the Operating System (OS).
- The connected USB drive drops during read/write operation.
- The connected USB drive triggers Over Current Protection (OCP). The USB-A Port will no longer detect any connected USB device.
If an OCP is triggered the Docking Station will require a hot plug or power cycle (disconnect all power sources and connect USB drive from the Docking Station for 30 seconds, reconnect the USB drive and power source to the Docking Station), this will reset the OCP function on the USB-A Port. To connect a high-power USB drive to the Docking Station use one of the other USB Ports on the Docking Station.
USB-C Port (Charging)
The USB-C Port can be used as a charging port (e.g. cell phone, tablet, etc.).
- Connect a USB-C Cable to the USB-C Port on the Docking Station and to a USB port on a compatible device.
USB-C Port
The USB-C Port is used to connect a USB storage device (e.g. flash drive) to display data/files on the connected Host Computer or used with a USB peripheral device.
- Connect a USB Peripheral’s USB-C Connector to the USB-C Port on the Docking Station.
DisplayPort Port
The two DisplayPort Ports let you connect two Displays to the Host Computer.
- Connect a DisplayPort Cable to the DisplayPort Port on the Docking Station and to a DisplayPort port on the Video Display Device.
Note: To connect an HDMI, DVI or VGA monitor, an active adapter is required.
Compatible Active Adapters
| Type of Display |
Adapter Needed (sold separately) |
| HDMI | DisplayPort to HDMI 4K Audio/Video Converter (DP2HD4KS) |
| DVI | DisplayPort to DVI Adapter (DP2DVIS) |
| VGA | DisplayPort to VGA Adapter (DP2VGA2) |
LED Indicators
Power LED
- White: Indicates that the Docking Station is connected and properly receiving power.
RJ45 LED
- Green: Indicates that the Docking Station is receiving a link speed of 10Mbps, 100Mbps or 1Gbps.
- Flashing Amber: Indicates network activity.
Video Resolution
| Host Connection | Resolution | Frequency | Single/ Mirror Mode |
Dual Screen Extended |
| DP Alt Mode | Full HD: 1920×1080 or 1920×1200 |
60Hz | Yes | Yes |
| 2K: 2560×1440 or 2560×1600 |
60Hz | Yes | No | |
| UHD: 3840×2160 |
30Hz | Yes | No | |
| Thunderbolt 3 |
Full HD: 1920×1080 or 1920×1200 |
60Hz | Yes | Yes |
| 2K: 2560×1440 or 2560×1600 |
60Hz | Yes | Yes | |
| UHD: 3840×2160 |
60Hz | Yes | Yes | |
| 4K: 4096×2160 | 60Hz | Yes | Yes |
Mounting the Docking Station
The Docking Station can be mounted using Mounting Hardware (sold separately).
Notes:
Product mounting should be completed by a certified professional as per the local safety and building code guidelines.
Mounting surfaces can vary, and it’s important to make sure that the type of structure and mounting hardware that you’re using will properly support the mounted equipment. Failure to do so may result in personal injury, equipment damage, and/or surface damage.
Warranty Information
This product is backed by a three-year warranty. For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
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FAQs for StarTech Thunderbolt 3 Dock with USB-C User Manual
What benefit does a Thunderbolt docking station offer?
With a Thunderbolt extension dock, you can connect a single cable to a Thunderbolt port and use the dock to connect a variety of port types to your PC. These might include an HDMI port, an Ethernet connector, different USB ports, and a 3.55 mm headphone jack.
What is the purpose of Thunderbolt 3?
Using a single connection, a Thunderbolt 3 dock connects to your laptop as an extension and supports several peripherals simultaneously, enabling fast data transfers for storage, audio, and video devices.
What happens when USB-C is connected to Thunderbolt?
As previously mentioned, Thunderbolt ports are compatible with USB-C gadgets. As a result, both peripherals—if you have some that support Thunderbolt and some that only support USB-C—should function flawlessly with a Thunderbolt port, however USB-C devices will only support USB-C speeds and capabilities.
Can I use Thunderbolt 3 to charge my laptop?
Yes, you can use Thunderbolt 3 to power your Windows laptop or MacBook Pro with up to 85W of power while also transmitting audio, video, and data.
What serves as a docking station’s primary function?
Users with laptops can enjoy the best of both worlds with docking stations. They permit portability while making it simple for workers to sit at a desk in an office. With complete connectivity to displays, LAN, the internet, printers, and other devices, a USB docking station transforms your laptop into a desktop workhorse.
What gadgets support Thunderbolt 3?
Thunderbolt 3 is used by the Apple Studio Display, Apple Pro Display XDR, and LG UltraFine 5K Display. It won’t require an adapter to connect to your Mac if you’re using a USB-C cable, such as the Apple Thunderbolt 3 (USB-C) cable, with your device.
What characteristics does Thunderbolt 3 have?
With speeds up to 40 Gbps, Thunderbolt 3 connects Thunderbolt to USB-C, resulting in a single small connector that does it all—providing the quickest, most flexible connection to any dock, display, or data device. One computer port may now connect to billions of USB devices, every display, and Thunderbolt device all at once.
What distinguishes Thunderbolt from USB-C?
By running at speeds of up to 40Gbps, the Thunderbolt 3 cable doubles the maximum data transfer rate of USB-C. While USB PD has a default charging speed of 15 watts (six times quicker than USB-default C’s speed), it can deliver roughly the same 100 watts of power as USB-C when connected to a device.
Can you charge your device with a Thunderbolt port?
Some more recent Mac computers with Intel processors have a Thunderbolt 3 (USB-C) connection. Depending on the model, Mac laptops using Apple silicon have either a Thunderbolt / USB 4 port or a Thunderbolt 4 (USB-C) port. Through the same cable, the ports enable data transfer, video output, and charging.
Can you utilize Thunderbolt for displays?
You can connect a monitor, a TV, or a device, like an external storage device, to your Mac via the Thunderbolt connector. Additionally, you may connect your Mac to a display that supports DisplayPort, Mini DisplayPort, HDMI, or VGA with the right adaptor.
Pdf – StarTech Thunderbolt 3 Dock with USB-C User Manual
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