Schlage Keypad Locks User Manual

Schlage Keypad Locks

About Schlage

Since Walter Schlage established his first business in 1920, a lot has changed. Nevertheless, a lot hasn’t changed. We are still skilled craftsmen, diligent engineers, and meticulous designers. After nearly a century, we are pleased to adorn your doors with an expanding selection of fashionable, premium hardware.

Early in the 1950s, following Walter Schlage’s passing, the business entered a period of expansion. To expand Schlage’s selection of hardware, it bought California Lock Company, Peabody, and LCN Closers.

Overview

Warranty

Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics Warranty

Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and finish warranty and a three-year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed. See answers.schlage.com for specific warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S., 800-997-4734 in Canada or 018005067866 in Mexico for assistance.

Register your Product

Document your purchase and register your warranty at RegisterMySchlage.com

PLEASE KEEP THIS GUIDE

This guide contains important information about your lock!

• Default User Codes and Programming Codes are located on the sticker on the back of this guide! You will need these if you ever need to reset your lock back to factory default settings!
• The sticker also contains your serial number, which may be needed for warranty and customer service support.
• Instructions for adding and deleting User Codes, changing the lock behavior, troubleshooting, customer service and more are explained in this guide!

WHY DO I NEED KEYS IF THIS IS A KEYLESS LOCK?

Good question! In the event that the battery is dead, or no User Code is known, you can use the key to gain access by employing the emergency key override

Questions about your new keypad lock?

Please don’t return it to the store!

Let us help you first!

Need Help?

For technical documents and videos, visit answers.schlage.com

• U.S.A.: 888-805-9837
• Canada: 800-997-4734
• Mexico: 018005067866

LOCK PARTS

Keypad Deadbolt
Model BE365

Keypad

• Used to enter codes for programming and unlocking. See Programming Guide on page 10 and Locking and Unlocking on page 6 for more information.

Outside Thumbturn

• Used to unlock the lock after a valid User Code has been entered, or to lock the lock after the Schlage button has been pressed.

Cylinder

• Used only in emergency situations to unlock the lock. See Key Override on page 7.

Inside thumb turn

• Used to lock or unlock the lock.

Keypad Lever

Models FE575 (Auto Lock) and FE595 (Flex Lock)

Keypad

• Located on the outside of the lock.
• Used to enter codes for programming and unlocking. See

Programming Guide on page 10 and Locking and Unlocking on page 8 for more information.

Lever

• The inside lever can be rotated at any time to retract the latch.
• The outside lever can be rotated at any time, but will only retract the latch when the lock is unlocked.

Cylinder

• Located on the outside of the lock.
• Used only in emergency situations to unlock the lock. See Key Override on page 8.

Thumbturn

• FE595 ONLY: Used to put the lock in a locked or unlocked state.

KEYPAD DEADBOLT

MODEL BE365

Locking and Unlocking From the Outside

To Lock

1. Press the Schlage button.*
2. Rotate the thumb and turn away from the hinges.

* If the Turn Lock feature is disabled, a valid User Code must be entered to lock the door. See Enable or Disable Lock & Leave on page 12.

To Unlock

» If lighting is low, press the Schlage button to illuminate the keypad before beginning.

1. Enter a User Code into the keypad.
2. Rotate the thumb and turn toward the hinges.

Changing the Battery

Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9-volt battery for replacement.

1. Remove the inside cover.
2. Replace the battery.
3. Re-tuck wires so they will not be crimped. Replace the cover.

Lithium Batteries?

Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.

Key Override

Key Override can be used to gain access when the battery is completely dead, when no valid User Code is known, or when Lock Override is engaged.

1. Insert the key into the cylinder.
2.  Rotate the key 90° toward the hinges.
3.  Push the key and cylinder into the thumb turn.
4. Rotate the thumb and turn 90° toward the hinges.

Reverse steps to relock. Hold the thumb turn still while removing the key. See Changing the Battery on page 6 or Restore Factory Settings on page 15 for more information.

Lock Override

Lock Override can be used to completely disable the keypad. When engaged, a key must be used to unlock the lock.

1. Remove the inside cover.
2. Disconnect and remove the battery.
3. Use a small flathead screwdriver to rotate the lock override slot to LOCKOUT.
4. Re-tuck wires so they will not be crimped. Replace the cover.

KEYPAD LOCKS

Keypad locks are always locked from the outside, by default. Only the FE595 can be set to unlock.

To Temporarily Unlock

» If lighting is low, Press the Schlage button to illuminate the keypad before beginning.

1. Enter a User Code into the keypad.
2. Rotate the lever to open the door. The door will automatically re-lock.

To Set to Unlocked (FE595 Only)

1. Rotate the inside thumb turn to the vertical position.*
2. Rotate the thumb and turn back to the horizontal position to re-lock.

* No User Code is required to open the door when the lock is set to unlock.

Key Override

Key Override can be used when the battery is completely dead, or when no valid User Code is known.

1. Insert key.
2. Rotate the key 270° to unlock.
3. Rotate the knob/lever to open the door.*

* Rotate the key back to starting position to relock. The key cannot be removed from the cylinder while the lock is unlocked. See Changing the Battery on page 9 or Restore Factory Settings on page 15 for more information

What is the difference between the Auto Lock and the Flex-Lock?

The Auto Lock (FE575) is always locked from the outside. The Flex Lock (FE595) is normally locked from the outside but can be set to unlocked by putting the thumb turn in the vertical position.

Changing The Battery

Place the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9-volt battery for replacement.

FE595

1. Remove the inside cover.
2. Replace the battery.
3. Replace the cover.

FE575

1. Remove the lock from the door.
2. Open the battery compartment and replace the battery.
3. Reinstall the lock on the door.

Lithium Batteries?

Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.

Schlage Button Signals

The color of the Schlage button indicates the status of the lock.

Orange

• The lock is in programming mode

Green

• A correct user code was entered
• The programming process is complete

Red

• An incorrect user code was entered
• There was an error in the programming
• Low batteries
• Red blinking indicates a critically low battery

Codes

Control of the lock is simply managed via a six-digit Programming Code and four-digit User Codes.

PROGRAMMING CODE

(Six Numbers)

•  The lock comes preset with one unique default Programming Code. It can be found on the stickers, one on the back of the keypad assembly, and one on the front of this User Guide.
• Used to put the lock in programming mode.
• DOES NOT unlock the lock.
• The first four numbers must be different from all of the User Codes currently in the lock.
• If you forget the Programming Code, you can reset the lock to factory settings, which restores the default Programming Code. See Restore Factory Settings on page 15.

USER CODES

(Four Numbers)

• The lock comes preset with two unique default User Codes. They may be found on the stickers, one on the back of the keypad assembly, and one on the front of this User Guide.
• Used to unlock the lock.
• These four numbers must be different from the first four numbers of the Programming Code.
• Up to 19 possible User Codes can be stored in the lock at one time.

Default Code Locations

The Default User Codes and Programming Codes are located in two places:

Back of the Keypad

You must remove the Keypad from the door to see this sticker.

Want to see a video?

Browse to answers.schlage.com and search on “How to Program Keypad Lock” for a video. Other videos and information are also available.

Enhanced Controls

Schlage’s keypad locks were designed with added features that allow you to adapt the lock to your needs.

Additional features that you can choose to use include:

TROUBLESHOOTING

Browse to answers.schlage.com and click on Electronic Keypad Locks in the menu on the right side for videos, troubleshooting, FAQs, and more.

Restore Factory Settings

If you lose or forget your Programming Code, you can restore the factory settings, which will restore the default Programming code.

1. Disconnect the battery.
2. Press and release the Schlage button.
3. The following steps must occur within 10 seconds:
   • Reconnect the battery. The Schlage button will light green for one second.
   • Then, press and hold the Schlage button until it lights green and the lock beeps.
4. Try entering one of the default User Codes. If it does not unlock the lock, start over at step 2.

Once you’ve done this, you can change the programming code to a personalized number. See Changing the Programming Code* on page 11.

WARNING

Locate the default Programming and User Codes on the front of this guide or the back of the Keypad Assembly before beginning! Default Programming and User Codes will be restored. All existing User Codes and current Programming Codes will be erased.
CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.

FAQ’S Schlage Keypad Locks