Pioneer DMH-C5500NEX Digital Media Receiver Operation Manual

Pioneer DMH-C5500NEX Digital Media Receiver

Information to user

• MODEL NO.: DMH-C5500NEX, DMH-C2500NEX, DMH-C2550NEX
• FCC ID: EW4C95
• IC: 4250A-C95
• This device complies with Part 15 of FCC Rules and Innovation, Science, and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
• The Bluetooth antenna cannot be removed (or replaced) by the user.
• This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the ISED radio frequency (RF) Exposure rules.
• This equipment has very low levels of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE). But it should be installed and operated keeping the radiator at least 20 cm or more away from the person’s body (excluding extremities: hands, wrists, feet, and ankles).
• This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
• Alteration or modifications carried out without appropriate authorization may invalidate the user’s right to operate the equipment.
• NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to protect reasonably against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING

• This product contains chemicals known to the State of California and other governmental entities to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
• Slots and openings in the cabinet are provided for ventilation to ensure reliable operation of the product, and to protect it from overheating. To prevent fire hazards, the openings should never be blocked or covered with items (such as papers, floor mats, clothes).

Important safety information

WARNING

• Do not attempt to install or service this product by yourself. Installation or servicing of this product by persons without training and experience in electronic equipment and automotive accessories may be dangerous and could expose you to the risk of electric shock, injury, or other hazards.
• Do not allow this product to come into contact with liquids. Electrical shock could result. Also, damage to the product, smoke, and overheating could result from contact with liquids.
• If the liquid or foreign matter should get inside this product, park your vehicle in a safe place, turn the ignition switch off (ACC OFF) immediately, and consult your dealer or the nearest authorized Pioneer Service Station. Do not use this product in this condition because doing so may result in a fire, electric shock, or other failure.
• If you notice smoke, a strange noise or odor from this product, or any other abnormal signs on the LCD screen, turn off the power immediately and consult your dealer or the nearest authorized Pioneer Service Station. Using this product in this condition may result in permanent damage to the system.
• Do not disassemble or modify this product, as there are high-voltage components inside which may cause an electric shock. Be sure to consult your dealer or the nearest authorized Pioneer ServiceStation for internal inspection, adjustments, or repairs. Before using this product, be sure to read and fully understand the following safety information:
• Do not operate this product, any applications, or the rearview camera option (if purchased) if doing so will divert your attention in any way from the safe operation of your vehicle. Always observe safe driving rules and follow all existing traffic regulations. If you experience difficulty in operating this product, pull over, park your vehicle in a safe location, and apply the parking brake before making the necessary adjustments.
• Never set the volume of this product so high that you cannot hear outside traffic and emergency vehicles.
• To promote safety, certain functions are disabled unless the vehicle is stopped and the parking brake is applied.
• Keep this manual handy as a reference for operating procedures and safety information.
• Do not install this product where it may (i) obstruct the driver’s vision, (ii) impair the performance of any of the vehicle’s operating systems or safety features, including airbags or hazard lamp buttons or (iii) impair the driver’s ability to safely operate the vehicle.
• Please remember to fasten your seat belt at all times while operating your vehicle. If you are ever in an accident, your injuries can be considerably more severe if your seat belt is not properly buckled.
• Never use headphones while driving.
• Rear visibility systems (backup cameras are required in certain new vehicles sold in the U.S. and Canada. U.S. regulations began according to a two-year phase-in on May 1, 2016, and both the U.S. and Canada require that all such vehicles manufactured on or after May 1, 2018, have rear visibility systems.
• Owners of vehicles equipped with compliant rear visibility systems should not install or use this product in a way that alters or disables that system’s compliance with applicable regulations.
• If you are unsure whether your vehicle has a rear visibility system subject to U.S. or Canadian regulations, please contact the vehicle manufacturer or dealer.

Parking brake interlock
Certain functions (such as viewing video images and certain touch panel key operations) offered by this product could be dangerous (possibly resulting in serious injury or death) and/or unlawful if used while driving. To prevent such functions from being used while the vehicle is in motion, there is an interlock system that senses when the parking brake is set and when the vehicle is moving.

If you attempt to use the functions described above while driving, they will become disabled until you stop the vehicle in a safe place, (1) apply the parking brake, (2) release the parking brake, and then (3) apply the parking brake again. Please keep the brake pedal pushed down before releasing the parking brake.

Parts and controls

Main unit

1. Touch (press) to activate the voice recognition mode such as Siri® when the iPhone is connected to the unit via Bluetooth or USB.
2. VoI (+/-)
3. Touch (press) to display the top menu screen. Touch (press) and hold to power off. To power back on, touch (press) any button.
4. Touch (press) to switch between the Application screen and the AV operation screen. Touch (press) and hold to turn off the display.
5. Touch (press) to display the menu bar (page 17). Touch (press) and hold to mute or unmute.
6. LCD screen
7. RESET Press to reset the microprocessor (page 14).

Remote control

C5500NEX C2550NEX

1. Volume (+/-)
2. MODE Press to switch between the Application screen and the AV operation screen. Press and hold to turn off the display.
3. SRC Press to cycle through all the available sources. Press and hold to turn the source off.
4. TOP MENU Not used.
5. MENU  Not used.
6. Thumb pad Not used.
7. MUTE
8. AUDIO SUBTITLE  ANGLENot used.
9. AUDIO SUBTITLE ANGLE Not used.
10. BAND/ESC Press to select the tuner band when the tuner is selected as a source. Press to cancel the control mode of functions.
11. Press to pause or resume playback or play from the beginning when a resume is off. For audio: Press and hold to perform fast reverse or fast forward. For video: Press to perform fast reverse or fast forward. Press to return to the previous track (chapter) or go to the next track (chapter). Press to answer or end a call. Press to stop playback. If you resume playback, playback will start from the point where you stopped. Press the button again to stop playback completely.
12. FOLDER/P.CH Press to select the next or previous title or folder. Press to recall radio station frequencies assigned to preset channel keys. Press to answer or end a call.

CAUTION

• Remove the battery if the remote control is not used for a month or longer.
• There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
• Do not handle the battery with metallic tools.
• Do not store the battery with metallic objects.
• If the battery leaks, wipe the remote control completely clean and install a new battery.
• When disposing of used batteries, please comply with governmental regulations or environmental public institution rules that apply in your country/area.
• “Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate. (Applicable to California, U.S.A.)”

NOTES

• If five devices are already paired, (Memory Full) is displayed. Delete a paired device first (page 21).
• If your device supports SSP (Secure Simple Pairing), a six-digit number appears on the display of this product. Touch [Yes] to pair the device
• If you try to connect an unconnected cellular phone while two cellular phones are already connected, the first one of the two connected cellular phones will be disconnected and the unconnected cellular phone will be connected instead.

TIPS

• The Bluetooth connection can also be made by detecting this product from the Bluetooth device. Before registration, make sure that [Visibility] in the [Bluetooth] menu is set to [On] (page 21). For details on Bluetooth device operations, refer to the operating instructions supplied with the Bluetooth device.
• Two cellular phones can be connected to this product at the same time (page 21).

Switching the connected Bluetooth device
After registering and connecting the Bluetooth devices to this product, you can switch among the devices using the switch devices key in the phone function and some audio   sources

• You can register up to five Bluetooth devices on this product (page 20).
• You can connect one of the registered devices to this product. In cases where the registered device is equipped with a phone function, a total of two devices can be connected at the same time when using the phone function. If two of the five registered devices are already connected, you can connect the remaining third device to use the audio function only from the switch devices key on the audio source screen.
• The icon for the cellular phone currently being used is displayed on the Phone menu screen. If you connect two cellular phones to this product at the same time, you can switch between the cellular phones using the switch devices key. The contents of the phone menu are memorized for each connected cellular phone (page 22).
• The switch device key will appear for some audio sources. The audio source may automatically switch to another source depending on the selected device.

General notes

• Connection to all cellular phones featuring Bluetooth wireless technology is not guaranteed.
• The line-of-sight distance between this product and your cellular phone must be 10
  meters or less when sending and receiving voice and data via Bluetooth technology.
• With some cellular phones, the ring sound may not be output from the speakers.
• If private mode is selected on the cellular phone, hands-free phoning may be disabled.

Registration and connection

• Cellular phone operations vary depending on the type of cellular phone. Refer to the instruction manual that came with your cellular phone for detailed instructions.
• When phone book transfer does not work, disconnect your phone and then perform marina again from your phone to this product.

Making and receiving calls

• You may hear a noise in the following situations:
• When you answer the phone use the button on the phone.
• When the person on the other end of the line hangs up the phone.
• If the person on the other end of the line cannot hear the conversation due to an echo, decrease the volume level for hands-free phoning.
• With some cellular phones, even after you press the accept button on the cellular phone when a call comes in, hands-free phoning may not be performed.
• The registered name will appear if the phone number is already registered in the phone book. When the same phone number is registered under different names, only the phone number will be displayed.

Phone book transfers

• If there are more than 1,000 phone book entries on your cellular phone, not all entries may download completely.
• Depending on the phone, this product may not display the phone book correctly.
• If the phone book in the phone contains image data, the phone book may not be transferred correctly.
• Depending on the cellular phone, phone book transfer may not be available.

Starting procedure

1. Connect an Apple CarPlay-compatible device to this product via USB.
2. Touch (press) =
3. Touch
4. Touch [Apple CarPlay].
5. Touch the Apple CarPlay icon in the tab.

NOTES

• For details on USB connection, refer to the Installation Manual.
• If an Apple CarPlay compatible device has been connected and another screen is displayed, touch [Apple CarPlay] on the top menu screen to display the Application menu screen.
• The Bluetooth connection with the Apple CarPlay compatible device will be terminated automatically if Apple CarPlay is turned on. While Apple CarPlay is turned on, only a Bluetooth audio connection will be possible for devices other than the device connected via Apple CarPlay.
• Hands-free phoning via Bluetooth wireless technology is not available while Apple CarPlay is on. If Apple CarPlay is turned on during a call on a cellular phone other than an Apple CarPlay-compatible device, the Bluetooth connection will be terminated after the call ends.

Important
Pioneer DMH-C5500NEX Digital Media Receiver may not be available in your country or region. For details about Android Auto, please refer to the Google™™ support site: http://support.google.com/androidauto

• The content and functionality of the supported applications are the responsibility of the App providers.
• In Android Auto, usage is limited while driving, with the availability of functions and content determined by the App providers.
• Android Auto allows access to applications other than those listed that are subject to limitations while driving.
• PIONEER IS NOT RESPONSIBLE AND DISCLAIMS LIABILITY FOR THIRD-PARTY (NON-PIONEER) APPS AND CONTENT, INCLUDING WITHOUT LIMITATION ANY INACCURACIES OR INCOMPLETE INFORMATION.

Starting procedure

1. Connect an Android Auto™ compatible device to this product via USB.
2. Touch (press)
3. Touch
4. Touch [Android Auto].
5. Touch the Android Auto icon in the tab.

NOTES

• For details on USB connection, refer to the Installation Manual.
• When the device for Android Auto is connected to this unit, the device is also connected via Bluetooth at the same time. If five devices are already paired, the message confirming whether to delete the registered device is displayed. If you want to delete the device, touch [Agree). If you want to delete another device, touch [BT Settings) and delete the devices manually (page 21).
• If Android Auto is turned on during a call on a cellular phone other than the Android Auto-compatible device, the Bluetooth connection will switch to the Android Auto-compatible device after the call.

Spotify®

To enjoy Spotify as you drive, first download the Spotify app to your iPhone or smartphone. You can download it from the iTunes App Store or Google Play. Choose a free account or a paid Premium account, either in the app or at spotify.com. A Premium account gives you more features like offline listening. If you have Spotify already, please update the app so you have the latest version then connect your phone to your car. Now you can take your music on the road.

Limitations:

• Depending on the availability of the Internet, you may not be able to receive the Spotify service.
• The Spotify service is subject to change without notice. The service could be affected by any of the following: firmware version of the iPhone or smartphone, firmware version of the Spotify application, and changes to the Spotify music service.
• Certain functions of the Spotify service are not available when accessing the service through Pioneer car audio/video products.
• Spotify is a music service not affiliated with Pioneer. More information is available at https://support.spotify.com/.
• The Spotify application is available for most iPhones and smartphones, please visit https://support.spotify.com/for the latest compatibility information.

Specifications

General

• Rated power source:
• 14.4 V DC (10.8 V to 15.1 V allowable)
• Grounding system:
• Negative type
• Maximum current consumption:
• 10.0 A
• Dimensions (W x H x D):
• (DMH-C5500NEX)
• Chassis:
• 178 mm x 50 mm x 135 mm (7 in. x 2
• in. x 5-3/8 in.)
• Monitor:
• 221 mm x 130 mm x 29 mm (8-3/4 in.
• x 5-1/8 in. x 1-1/8 in.)
• Note:
• 215 mm x 126 mm x 7 mm (8-1/2 in. x
• 5 in. x 1/4 in.)
• (DMH-C2500NEX/DMH-C2550NEX)
• Monitor:
• 221 mm x 130 mm x 29 mm (8-3/4 in.
• x 5-1/8 in. x 1-1/8 in.)
• Note:
• 215 mm x 126 mm x 7 mm (8-1/2 in. x
• 5 in. x 1/4 in.)
• (DMH-C2500NEX/DMH-C2550NEX)
• Chassis:
• 178 mm x 50 mm x 135 mm (7 in. x 2
• in. x 5-3/8 in.)
• Monitor:
• 178 mm x 100 mm x 29 mm (7 in. x 3-
• 7/8 in. x 1-1/8 in.)
• Audio
• Maximum power output:
• 50 W × 4
• 50 W x 2 ch/40 + 70 W x 1 ch/2 0 (for
• subwoofer)
• Continuous power output:
• 22 W x 4 (50 Hz to 15 kHz, 5 %THD, 4 Q
• LOAD, Both Channels Driven)
• Load impedance:
• 40(40 to 8 Q [2 0 for 1 ch] allowable)
• Preout output level (max): 4.0 V
• Equalizer (13-Band Graphic Equalizer):

Troubleshooting

If you have problems operating this product, refer to this section. The most common problems are listed below, along with likely causes and solutions. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.

• The parking brake lead is not connected or the parking brake is not applied.
• Connect the parking brake lead correctly, and apply the parking brake
• The parking brake interlock is activated
• Park your vehicle in a safe place and apply the parking brake.
• No video output from the connected equipment.
• The [AV Input] or [AUX Input] setting is incorrect.
• Correct the settings. The audio or video skips.
• This product is not firmly secured.
• Secure this product firmly.
• iPod cannot be operated.
• The iPod is frozen.
• Reconnect the iPod with the USB
• interface cable for the iPod/iPhone.
• Update the iPod software version.
• An error has occurred.
• Reconnect the iPod with the USB
• interface cable for the iPod/iPhone.
• Park your vehicle in a safe place, and
• then turn off the ignition switch (ACC
• OFF). Subsequently, turn the ignition
• switch on (ACC ON) again.
• Update the iPod software version.
• The cables are not connected correctly.
• Connect the cables correctly.

Compatible iPod/iPhone models

• iPhone 7
• iPhone 7 Plus
• iPhone SE
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPhone 4s
• iPod touch (6th generation)
• iPod touch (5th generation)
• iPod nano® (7th generation)

Handling the LCD screen

• When the LCD screen is subjected to direct sunlight for a long period, it will become very hot, resulting in possible damage to the LCD screen. When not using this product, avoid exposing it to direct sunlight as much as possible.
• The LCD screen should be used within the temperature ranges shown in the Specifications on page 115.
• Do not use the LCD screen at temperatures higher or lower than the operating temperature range, because the LCD screen may not operate normally and could be damaged.
• The LCD screen is exposed to increase its visibility within the vehicle. Please do not press strongly on it as this may damage it.

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