Panasonic cf-54 14-inches ToughBook Laptop PC Operating Instructions

Status

Discharge period

CF-VZSU0GW / CF-VZSU0PW

CF-VZSU0LW

When power is off

Approx. 5 weeks

Approx. 3.5 weeks

In sleep^*2

Approx. 2.5 days

Approx. 2 days

In hibernation^*2

Approx. 12 days

Approx. 8.5 days

Cannot start up.

The power indicator or bat- tery indicator is not lit.

Ÿ Connect the AC adaptor.

Ÿ Insert a fully charged battery.

Ÿ Remove the battery pack and the AC adaptor, then connect them again.

Ÿ Even if the AC adaptor and battery pack are correctly connected, if the battery indicator is not lit, the AC adaptor protection function may be operating. Disconnect the AC cord, wait three minutes or more, and reconnect the AC cord.

Ÿ If a device is connected to the USB port, disconnect the device, or set [USB Port] or [Legacy USB Support] to [Disable] in the [Ad- vanced] menu of the Setup Utility.

Ÿ Press Fn + F8 to turn off the concealed mode.

Ÿ Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to                   [Enabled] /                 [Disabled].

Ÿ      <Only for model with onboard drive>

Check the [Primary boot drive] setting of the Setup Utility.

The power is turned on but “Warming up the system (up to 30 minutes)” appears.

Ÿ The computer is warming up before start up. Wait for the com- puter to start up (takes up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed to warm up and does not start. In this case, turn off the computer, leave it in an environ- ment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the power once more.

Cannot turn on the computer. The computer does not re- sume from sleep.

(The power indicator blinks

<Model without HDD heat- er> rapidly in green / <Model with HDD heater> alternately in green and orange.)

Ÿ Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then turn on the power again.

After adding or changing the RAM module, the power is turned on but nothing is displayed on the screen.

Ÿ Turn off the computer and remove the RAM module, then confirm whether the RAM module has compliant to specification. When the RAM module has conformed to specification, install it again.

The computer does not enter sleep mode while the screen saver is running. (The screen stays black.)

Ÿ Press and hold the power switch for 4 seconds or longer to shut down the computer forcibly. (Data not saved will be lost.) Then disable the screen saver.

It takes time for the power indicator to light up.

Ÿ If the power switch is pressed immediately after the battery pack has been mounted on the computer, and while the AC adaptor is not connected, it may take about five seconds before the power indicator lights up and the computer turns on. This is because the computer is checking the remaining battery charge; it is not a malfunction.

You have forgotten the pass- word.

Ÿ Supervisor Password or User Password: Contact Panasonic Tech- nical Support (è pages 40 – 48).

Ÿ Administrator password:

Ÿ If you have a password reset disk, you can reset the administra- tor password. Set the disk and enter any wrong password, then follow the on-screen instructions and set a new password.

Ÿ If you do not have a password reset disk, reinstall (è page 19) and set up Windows, and then set a new password.

“Remove disks or other media. Press any key to restart” or a similar message appears.

Ÿ A floppy disk is in the drive (optional) and it does not contain system startup information. Remove the floppy disk and press any key.

Ÿ If a device is connected to the USB port, disconnect the device, or set [USB Port] or [Legacy USB Support] to [Disabled] in the [Ad- vanced] menu of the Setup Utility.

Ÿ If the problem persists after removing the disk, it may be a hard disk failure. Contact Panasonic Technical Support (è pages 40

– 48).

Ÿ Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Util- ity.

Windows startup and opera- tion is slow.

Ÿ Press F9 in the Setup Utility (è  Reference Manual “Setup Utility”) to return the Setup Utility settings (excluding the pass- words) to the default values. Start the Setup Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)

Ÿ If you installed a resident software after purchase, turn off the residence.

The date and time are incor- rect.

Ÿ Make the correct settings.

A Open the Control Panel.

1.  Perform either of the following procedures.

Ÿ Right-click  at the bottom left corner of the Desktop screen.

Ÿ Click  on the Start screen.

2.  Click [Control Panel].

Click      (Start) – [Control Panel].

B Click [Clock, Language, and Region] – [Date and Time].

Ÿ If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support (è pages 40 – 48).

Ÿ When the computer is connected to LAN, check the date and time of the server.

Ÿ The 2100 A.D. or later year will not be correctly recognized on this computer.

[Executing Battery Recali- bration] screen appears.

Ÿ The Battery Recalibration was cancelled before Windows was shut down last time. To start up Windows, turn off the computer by the power switch, and then turn on.

[Enter Password] does not appear when resuming from sleep/hibernation.

Ÿ Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility (è  Reference Manual “Setup Utility”).

Ÿ The Windows password can be used instead of the password set in the Setup Utility.

A Add a password.

1.  Display “Charm” and click  – [Change PC settings] – [Ac- counts].

2.  Click [Sign-in options], and click [Add] under “Password”.

1.  Click      (Start) – [Control Panel].

2.  Click [User Accounts and Family Safety] – [Add or remove user accounts].

B Set up the following.

1.   Open the Control Panel, click [System and Security] – [Power Options] – [Require a password on wakeup].

2.  Add a check mark for [Require a password].

1. Click [Control Panel] – [System and Security] – [Power Op- tion] – [Require a password when the computer wakes] and add a check mark for [Require a password].

Cannot resume.

Ÿ One of the following operations may have been carried out. Press the power switch turn on the computer. Data not saved will be lost.

Ÿ In sleep mode, the AC adaptor or battery pack was disconnect- ed, or a peripheral was connected or disconnected.

Ÿ The power switch was slid for four seconds or longer to forcibly turn off the computer.

Ÿ An error may occur when the computer automatically enters the

sleep or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver.

Other startup problems.

Ÿ Start in the Setup Utility (è  Reference Manual “Setup Utility”) to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again.

Ÿ Remove all peripheral devices.

Ÿ Check to see if there was a disk error.

A Remove all peripheral devices including an external display.

B

Perform either of the following procedures.

Ÿ Right-click  at the bottom left corner of the Desktop screen, click [File Explorer].

Ÿ Click  on the Start screen, click [File Explorer].

Click      (Start) – [Computer].

C Right-click                   [Windows (C:)] /                 [Local Disk (C:)], and click [Properties].

D Click [Tools] –                   [Check] /                 [Check Now…].

Ÿ A standard user needs to enter an administrator password.

E Follow the on-screen instructions.

Even after entering the pass- word, password input screen is displayed again.

Ÿ The computer may be in ten-key mode.         

If the NumLk indicator  lights, press NumLk to disable the ten- key mode, and then input.

Ÿ The computer may be in Caps Lock mode.                     If the Caps Lock indicator  lights, press Caps Lock to dis- able the Caps Lock mode, and then input.

Cannot log on to Windows. (“The user name or pass- word is incorrect.” is dis- played.)

Ÿ The user name (account name) includes the “@” mark.

–  If another user account name exists:

Log on to Windows using another user account name, and delete the account name that includes “@”. Then create a new account name.

–  If no other account name exists:

You need to reinstall Windows (è page 19).

Windows does not shut down.

Ÿ Remove the USB device.

Ÿ Wait 1 or 2 minutes. It is not a malfunction.

No display.

Ÿ The external display is selected. Press Fn + F3 or  + P to switch the display.

Wait until the display has been switched completely before press- ing Fn + F3 or  + P again.

Then click the display mode.

Ÿ When using an external display,

Ÿ Check the cable connection.

Ÿ Turn on the display.

Ÿ Check the settings of external display.

Ÿ The display is turned off by the power-saving function. The screen returns to the original state when you operate keyboard, touchpad, or touchscreen (only for model with touchscreen). When operat- ing the keyboard, press a key that does not affect the computer operation, such as Ctrl.

Ÿ The computer entered sleep or hibernation by the power-saving

function. To resume, press the power switch.

The screen is dark.

Ÿ The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjust the brightness. As you increase the brightness, battery consumption increases.

You can separately set the brightness for when the AC adaptor is connected and when not connected.

Ÿ Press Fn + F8 to turn off the concealed mode.

Ÿ <Only for model with touchscreen> Under factory default settings, the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient light sensor. You can adjust the settings for this sensor.

The screen is disordered.

Ÿ Changing the number of display colors and resolution may affect the screen. Restart the computer.

Ÿ Connecting/disconnecting an external display may affect the screen. Restart the computer.

Ÿ Resuming from sleep or hibernation may affect the screen of the external display. Restart the computer.

During Simultaneous display, one of the screens becomes disordered.

Ÿ When using the Extended Desktop, use the same display colors for the external display as those used by the LCD. If you continue to experience problems, try changing the display.

Ÿ Simultaneous display cannot be used until Windows startup is complete (during Setup Utility, etc.).

The external display does not work normally.

Ÿ If the external display does not support the power saving function, it may not work normally when the computer enters the power

saving mode. Turn off the external display.

The pointer does not work.

Ÿ When using the external mouse, connect it correctly.

Ÿ Restart the computer using the keyboard.

Ÿ If the computer does not respond to keyboard commands, read “No response” (è page 30).

Cannot input using the touchpad.

Ÿ Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Util- ity.

Ÿ The drivers for some mice may disable the touchpad. Check your mouse’s operating instructions.

The document of PDF for- mat is not displayed.

Ÿ Install Adobe Reader.

A Log on to Windows as an administrator.

B Click  (Start) and input “c:\util\reader\en\Pinstall.bat” in

[Search programs and files] then press Enter.

C Update Adobe Reader to its latest version.

If your computer is connected to the internet, start up Adobe Reader and click [Help] – [Check for Updates…].

The tray does not come out although inserting a pointed object to the emergency hole.

Ÿ A pin of 1.3 mm in diameter is recommended to remove a disc using the emergency hole (A). When the diameter of the pin is smaller than this, insert the pin slightly downward.

A

No response.

Ÿ Press Ctrl+Shift+Esc to open Task Manager and close the software application that is not responding.

Ÿ An input screen (e.g., password input screen at startup) may be hidden behind another window. Press Alt+Tab to check.

Ÿ Press the power switch for 4 seconds or longer to shut down the

computer, and then press the power switch to turn it on. If the ap- plication program does not work normally, uninstall and reinstall the program. To uninstall,

A Open the Control Panel.

1.  Perform either of the following procedures.

Ÿ Right-click  at the bottom left corner of the Desktop screen.

Ÿ Click  on the Start screen.

2.  Click [Control Panel].

Click      (Start) – [Control Panel].

B Click [Program] – [Uninstall a program].

CPU

Intel^® Core™ i5-5300U Processor (3 MB^*1 cache, 2.3 GHz up to 2.9 GHz) with Intel^® Turbo Boost Technology

Chip Set

Built-in CPU

Video controller

Intel^® HD Graphics 5500 (Built-in CPU)

Main Memory^*2

4 GB^*1 / 8 GB^*1, DDR3L SDRAM (16 GB^*1 Max.)

Storage

Quick Release Drive: 500 GB^*3 (Hard disk drive) / 256 GB^*3 (SSD)

<For boot drive>

Approx. 18 GB^*3 is used as a partition with disk recovery tools. (Users cannot use this partition.)

Approx. 1.2 GB^*3 is used as a partition with system tools. (Users cannot use this partition.)

Approx. 25 GB^*3 is used as a partition with disk recovery tools. (Users cannot use this partition.)

Approx. 300 MB^*3 is used as a partition with system tools. (Users cannot use this partition.)

Display Method

14.0” (16:9) HD (1366 × 768 dots)

14.0” (16:9) FHD (1920 × 1080 dots)

Internal LCD^*4

Max. 16,777,216 colors

(1366 × 768 dots)

Max. 16,777,216 colors

(1920 × 1080 dots)

External Display (HDMI)^*5

65,536 / 16,777,216 colors (1920 × 1200 dots Max.)

Wireless LAN^*6

Intel^® Dual Band Wireless-AC 7265 (a/b/g/n/ac)

è page 37

Bluetooth^*7

è page 37

LAN

IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab 1000BASE-T

Sound

WAVE and MIDI playback, Intel^® High Definition Audio subsystem support

SD Memory Card Slot^*8

× 1

RAM Module Slot (For extension)

× 1, DDR3L SDRAM, 204-pin, 1.35 V, SO-DIMM, PC3L-12800 Compliant

Interface

USB Ports (USB 3.0 ports × 3)^*9 / LAN Port (RJ-45) × 1 / HDMI Port (Type A)^*10 / Headset (Miniature jack, 3.5 DIA, CTIA standard / Headphone: Im- pedance 32 Ω, Output Power 4 mW × 2, Stereo / Microphone: Monaural Input) / Expansion Bus Connector (Dedicated 24-pin female)

Keyboard / Pointing Device

87 keys / Touchpad

87 keys / Touchpad

<Only for model with touchscreen> 87 keys / Touchpad / Touchscreen (Capacitive)

Power Supply

AC adaptor or Battery pack

AC Adaptor^*11

Input: 100 V – 240 V AC, 50 Hz/60 Hz, Output: 15.6 V DC, 7.05 A

Battery Pack

Li-ion 10.8 V, Typical 4400 mAh / Minimum 4100 mAh

(with CF-VZSU0GW)

Li-ion 11.1 V, Typical 4200 mAh / Minimum 4080 mAh

(with CF-VZSU0PW)

Li-ion 10.8 V, Typical 3220 mAh / Minimum 3050 mAh

(with CF-VZSU0LW)

Operating Time^*12

Approx. 11 hours (with CF-VZSU0GW/CF-VZSU0PW) Approx. 9 hours (with CF-VZSU0LW)

Charging Time^*13

Approx. 2.5 hours

Power Consumption^*14

Approx. 65 W^*15 / Approx. 110 W (maximum when recharging in the ON state)

Physical Dimensions (W × D

× H) (including the carrying handle)

345 mm × 272 mm × 29.8 – 39 mm {13.6″ × 10.7″ × 1.2 ” – 1.54 “}

Weight

Approx. 1.99 kg {Approx. 4.39 lb.} (with CF-VZSU0GW/CF-VZSU0PW)

Approx. 2.10 kg {Approx. 4.63 lb.} (with CF-VZSU0GW/CF-VZSU0PW)

Environment

Operating

Temperature

-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)^*16

Humidity

30 % to 80 % RH (No condensation)

Storage

Temperature

– 20 °C to 60 °C {-4 °F to 140 °F}

Humidity

30 % to 90 % RH (No condensation)

Base OS

Windows^® 8.1 Pro Update 64-bit

Installed OS^*17

Windows^® 8.1 Pro Update 64-bit

Windows7^® Professional 32-bit Service Pack 1 (downgraded to Windows^® 7)^*18 / Windows7^® Professional 64-bit Service Pack 1 (downgraded to Windows^® 7)^*18

Pre-installed Software

Adobe Reader, PC Information Viewer, Intel^® PROSet/Wireless Soft- ware^*19, Intel^® PROSet/Wireless Software for Bluetooth^® Technology^*19, Battery Recalibration Utility, Infineon TPM Professional Package^{*19 *20}, Re- covery Disc Creation Utility, Dashboard for Panasonic PC, Power Plan Ex- tension Utility, Camera Utility^*19, GPS Viewer^*19, Manual Selector, Microsoft Office Trial^*21, Wireless Manager Mobile Edition^{*20 *22}, Touch Screen Mode Setting Utility^*19, Concealed Mode Settings Utility, Intel^® My WiFi Technol- ogy, Intel^® WiDi, USB Charge Setting Utility, DDS EVE FA Standalone for Panasonic^*19*20

Wireless Toolbox, Camera for Panasonic PC^*19

Wireless Switch Utility, Wireless Connection Disable Utility^{*19 *20}

Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase Utility^*23

Data Transfer Rates

IEEE802.11a : 54 Mbps^*24 IEEE802.11b : 11 Mbps^*24 IEEE802.11g : 54 Mbps^*24 IEEE802.11n^*25 : HT20 = 150 Mbps

HT40 = 300 Mbps

IEEE802.11ac : VHT80 : 866.7 Mbps

VHT40 : 433.3 Mbps

Standard Supported

IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n / IEEE802.11ac

Transmission Method

OFDM system, DS-SS system

Bluetooth Version

4.0

Classic mode / Low Energy mode

Transmission method

FHSS system

Wireless Channels Used

Channels 1 to 79 / Channels 0 to 39

RF Frequency Band

2.402 GHz – 2.480 GHz

Storage

Onboard drive (Flash Memory Drive (SSD)):128 GB / 256 GB (M.2 basis)

Discrete Video Controller^*26

AMD FirePro^TM M5100

CD/DVD Drive

DVD MULTI Drive built-in,

Buffer underrun error prevention function: Supported

Further information, refer to  Reference Manual “CD/DVD Drive”

Wireless WAN^*27

LTE compatible

GPS

Chip: u-blox M8 GPS/GLONASS/SBAS Support

2nd LAN

IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab 1000BASE-T

Security Chip^*28

TPM (TCG V1.2 compliant)

PC Card Slot

× 1, Type I or Type II, Allowable current 3.3 V: 400 mA, 5 V: 400 mA

Smart Card Slot

× 1

SIM Card Slot

× 1

USB 2.0 port^*9

× 1

Rugged USB 2.0^*9

× 1

Serial Port

× 1, Dsub 9-pin male

VGA Port

× 1, Mini Dsub 15-pin female

Fingerprint Reader

Array Size : -, Image Size : 200×400 pixels, Image Resolution : 508 DPI

Contactless Smart Card Reader

RF frequency: 13.56 MHz, compatible with ISO14443 Type-A, ISO14443 Type-B

Camera^*29

1920 × 1080 dots, 30 fps (Video), Stereo Microphone

Battery Pack 2

(CF-VZSU0KW)

Li-ion 11.1 V, Typical 2960 mAh / Minimum 2860 mAh

Operating Time^*12

Approx. 18 hours (with CF-VZSU0GW/CF-VZSU0PW + CF-VZSU0KW)

Approx. 15 hours (with CF-VZSU0LW + CF-VZSU0KW)

Charging Time^*13

Approx. 5 hours

(with CF-VZSU0GW/CF-VZSU0PW/CF-VZSU0LW + CF-VZSU0KW)

Built-in bridge battery (not replaceable)

(For hot swap only)