Ninja CFP301 DualBrew Pro Coffee Maker
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
- To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
- This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
- To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force it into an outlet or try to modify it to fit.
- Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to play or be used by children. Close supervision is necessary when used near children.
- To protect against fire, electric shock, and injury to persons, DO NOT immerse the cord, plugs, or body of the machine in water or other liquid.
- NEVER carry the appliance by the power cord or pull it to disconnect from the electrical socket; instead, grasp the plug and pull it to disconnect.
- DO NOT operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or has been dropped or damaged in any manner. Contact SharkNinja Operating LLC for service.
- For household and countertop use only. DO NOT let the power cord hang over the edge or touch hot surfaces such as the stove.
- NEVER use the socket below the counter.
- To avoid the risk of fire, electrical shock, or damage to the brewer, DO NOT use the rewer in an appliance garage or under a wall cabinet.
- To disconnect when not in use and before cleaning, turn off and then unplug from the outlet.
- Turn off and allow to cool before putting on or taking off parts, and before cleaning the appliance.
- The use of an accessory not recommended by the manufacturer may create an overflow condition and scalding hazard, or result in fire, electric shock, or personal injury.
- ALWAYS use the appliance on a clean, dry, level surface.
- DO NOT place on or near a hot gas or electric burner or in a heated oven.
- DO NOT use this appliance for anything other than its intended use.
- DO NOT use outdoors.
- DO NOT touch hot surfaces. Use handles or knobs.
- To avoid contact with steam and hot surfaces, DO NOT reach across the top of the brewer to froth.
- ALWAYS place a vessel, carafe, or cup beneath the brew basket to receive the brewed coffee.
- DO NOT open brew chambers during the rew cycle and cleaning cycle. Scalding may occur.
- DO NOT remove the vessel, carafe,e, or cup while the appliance is running without the Drip Stop in the closed position. Return the vessel, carafe, or cup quickly and open the Drip Stop to continue the brew.
- DO NOT fill the water reservoir with anything other than water, as other liquids may damage your brewer.
- DO NOT overfill the water reservoir. Fill water only to the Full line.
- Keep the lid on the water reservoir when brewing.
- DO NOT run the appliance without water.
- DO NOT brew ground coffee without a #4 paper cone filter or a permanent filter installed in the brew basket.
- Exceeding the maximum Coffee Measurement Chart capacity may cause overflow. DO NOT use fine or espresso ground coffee.
- DO NOT put your fingers inside the Ninja Pod Adapter. Three sharp needles puncture the pod top and one needle puncture the pod bottom.
- Only use capsules/pods intended for this appliance. If the capsule/pod does not fit, do not force it into the appliance.
- The carafe is designed for use with this appliance only. DO NOT place the carafe on or near a hot gas or electrical burner, or in a heated oven.
- DO NOT use a cracked or scratched carafe or a carafe that has a loose or weakened handle.
- DO NOT place the carafe in the microwave.
- DO NOT drink directly from the carafe. Liquid from the carafe may be very hot.
- DO NOT use the carafe to store food when not in use.
- Ensure the carafe is empty before starting a cleaning or brewing cycle. Starting a cycle with water, coffee, or tea in the carafe will cause an overflow.
- DO NOT clean the carafe with abrasive cleaners, steel wool pads, or other abrasive materials.
- DO NOT set a hot carafe on a wet or cold surface.
- DO NOT expose the carafe to extreme temperature changes.
- Allow the appliance to cool before removing any parts and before cleaning.
- To prevent illness from bacterial growth in the appliance, follow all cleaning instructions in the Care & Maintenance section of this Owner’s Guide.
- Clean the system every week.
- If the product is not operating properly, visit ninjakitchen.com or contact SharkNinja Operating LLC for examination, repair, or adjustment.
- Cleaning and user maintenance shall not be done by children.
- A short power-supply cord is provided to reduce the risks of becoming entangled in or tripping over a longer cord.
- DO NOT use extension cords with this product
PARTS
- Brewer (Power cord not shown)
- 60 oz. Removable Water Reservoir
- Removable Water Reservoir Lid
- Sliding Lid
- Hinged Hood
- Configurable Water Reservoir Base
- Single-Serve Cup Platform
- Control Panel
- Brew Basket
- Hot Water Dial (Not available on all models)
- Ninja® Pod Adapter
- Frother Whisk
- Brew-Through Lid
- Ninja Glass Carafe (Not available on all models)
- Ninja Smart Scoop™
- Intelligent Warming Plate (Not available on all models)
- Configurable Water Reservoir Latch (Back of brewer, not shown)
- Ninja Thermal Carafe (Not available on all models)
- Drip Stop
USING THE CONTROL PANEL
- Delay Brew Button
- Water Temperature Button
- Keep Warm Indicator
- Keep Warm Button (Orange)
- Programmable Digital Clock and Ounce Display
- Power Button
- Drip Stop Indicator
- Smart Sensing Mode Indicators
- Multi-Serve Dial and Start/Stop Button
- Brew Style Button
- Intelligent Clean Cycle Indicator (Orange)
- Intelligent Clean Cycle Button
- Hour/Minute Button
SMART SENSING MODE INDICATORS
PREPARING FOR USE
SETTING THE CLOCK
- When the brewer is first plugged in, HR/MIN will illuminate to indicate that the time has not been set.
- Press the HR/MIN button to set the clock.
- Use the Multi-Serve Dial to select the correct hour. Then, press the START BREW button to toggle to minutes.
- Use the dial again to select the correct minute, and press the START BREW button to set the clock at the displayed time.
HIGH-ALTITUDE CALIBRATION BREW
Required for users in high-altitude areas. Not running the high-altitude calibration brew in a high-altitude area will result in excessive steaming during brewing. Because water boils at a lower temperature at higher altitudes, running a calibration cycle before your first brew allows the brewer to detect the boiling point of water at your location. Running a calibration cycle will help deliver a consistent brew each time.
- Fill the water reservoir up to, but not exceeding, the Full line.
- Insert the brew basket and slide the sliding lid closed, then place an empty carafe on the base.
- Press and hold both BREW STYLE and HR/MIN until you hear a confirmation sound.
- A calibration cycle will begin, and the display will count down until the Altitude calibration is complete. When complete, the brewer will beep and display “End” on the dial. Discard the water in the carafe.
PRIMING YOUR NINJA® DUALBREW PRO COFFEE SYSTEM
- Clean all accessories before your first brew.
- Plug the brewer in and turn it on by pressing the power button.
- Lift the water reservoir off of its base. Remove the reservoir lid. Add water up to, but not exceeding the Full line. Return the water reservoir to the brewer. DO NOT fill the water reservoir with anything other than water, as other liquids may damage your brewer.
Remove the Ninja Pod Adapter by pushing the handle away from you so that the position indicator is in the REMOVE position. Then, using the handles on the left and right, lift the adapter out of the brewer.
After the adapter is removed, slide the sliding lid all the way forward over the brew basket until it is completely closed and clicks into place.
Center the carafe with the brew-through lid installed below the brew basket. With everything securely in place and the brewer powered on, turn the dial to select the Full Carafe size and press the BREW STYLE button to select Classic.
To start, press the START BREW button. When the cycle is complete, discard the water and rinse the carafe. You are now ready to use your Ninja DualBrew Pro Coffee System.
CONFIGURING THE WATER RESERVOIR
The water reservoir can be positioned to the right or along the back of the brewer to optimize counter space. To configure the water reservoir:
- Remove the reservoir from the base.
Remove the water reservoir latch.
Swing the reservoir base around the brewer until it clicks into place. You may feel some resistance.
Rotate the water reservoir latch 180 degrees and re-insert it in the new gap where the base was previously positioned.
Place the water reservoir back on the base.
BREW VOLUMES AND MEASUREMENTS
Each size and brew style produces a different amount of coffee to optimize strength and flavor.
MEASURING YOUR COFFEE GROUNDS
For best results, use the measurements on the Ninja Smart Scoop™ or in the chart to determine how much ground coffee to use for each brew size. The amount of ground coffee for each size will remain the same for any brew type you select. For example, if you select Cup and Classic, you will use the same amount of coffee grounds as if you were to select Cup and Over Ice.
CLEANING & MAINTENANCE
CLEANING AFTER A BREW
- After the brewer has cooled, remove the brew basket. If using pods, remove the Ninja Pod Adapter and brew basket. Wash the used parts thoroughly with soap and warm water.
- Clean the frother whisk after each use. Hand-wash thoroughly or place on the top rack of the dishwasher.
- Wash the carafe and brew-through lid with soap and warm water. Use a bottle brush or cloth to wash the inside of the carafe. DO NOT use a wire brush.
CLEANING THE WATER RESERVOIR
Empty the reservoir and hand-wash or place it in the dishwasher. For a better clean, we recommend placing it in the bottom rack of the dishwasher standing upright with the opening facing downward. We recommend doing this weekly.
CLEANING THE CARAFE
We recommend cleaning your carafe after each use with warm, soapy water. To clean the carafe more thoroughly, we recommend using a soft foam brush.
CLEANING THE SLIDING LID
Open the hinged hood on top of the brewer by pulling up on the left side. Once opened, slide the sliding lid out of the back of the brewer to remove it. Hand-wash the sliding lid with warm, soapy water. Slide the sliding lid back into its tracks and close the hinged hood.
CLEANING THE NINJA POD ADAPTER
Open the handle to reveal the needles and pod holder and hand-wash with warm, soapy water. Take care when cleaning around the needles. Then, close the handle and slide it back into the REMOVE position before reinstalling.
TROUBLESHOOTING GUIDE
There’s sediment in my coffee
- If using a permanent filter, this may be due to using finely ground coffee.
- To reduce the amount of sediment in the brewed coffee, use a slightly coarser grind or use a paper filter.
Over Ice Brew is not cold
- Ensure your cup, travel mug, or carafe is filled to the top with ice cubes before brewing. The brewer will brew at elevated temperatures to lock in the best flavor, then the ice will cool the brewed coffee to the perfect temperature.
Coffee is too weak
- For stronger coffee, use the Rich brew setting. For an even bolder flavor, you can add more coffee grounds to the filter.
Coffee is too strong
- For milder coffee, use the Classic brew setting. For an even milder flavor, use fewer coffee grounds in the filter.
The brew cycle is too slow
- The brew time will vary based on size and brew style. Full carafe sizes and Rich brews will take longer to brew than single-serve and classic brews. The progress bar on the control panel will indicate the brewing status.
Brew basket overflowed
- The bottom of the brew basket may be clogged. This can happen with finely ground coffee or too many coffee grounds in the filter. Medium-grind coffee is recommended.
- Using both the permanent filter and a paper filter can cause grounds to clog and water to back up in the brew basket. Use only the permanent filter or a paper filter.
- Decaf coffee grounds absorb water differently, so use fewer scoops when using decaf.
There is water left in the reservoir
- When the reservoir is filled to a specific size and then that size is brewed, there will be some water left in the reservoir. This is normal to ensure the reservoir does not run dry for the best performance of the pump and brew system.
Brewer is leaking
- After removing the water reservoir, there may be a small amount of water in the reservoir valve. This can be easily removed with a dry cloth.
- If the leak is coming from above the brew basket, refer to “Brew basket overflowed.” above.
- If the leaking is coming from below the brew basket, close the drip stop. Refer to page 17 for more information.
- If the leak is coming from the bottom of the brewer, call Customer Service at 1-877-646-5288.
Intelligent Clean Cycle Indicator is illuminating orange
- Run a clean cycle. If you have recently completed a clean cycle, you may need to run another cycle to remove additional mineral buildup that occurs naturally over time and is common in hard-water areas. Make sure you are using vinegar or a descaling solution and follow the cleaning instructions on pages 20 and 21.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and the original product only and is not transferable. SharkNinja warrants that the unit shall be free from defects in material and workmanship for one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
- The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of wearable parts (including brew basket, permanent filter, frother whisk, carafe and brew-through lid, water reservoir and lid, Ninja Smart Scoop,™ Sliding Lid, and Ninja® Pod Adapter), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
- Any unit that has been tampered with or used for commercial purposes
- Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance, or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
- Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
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