HP ENVY Desktop 750-110 User Manual

HP ENVY Desktop 750-110

About HP

HP (Hewlett-Packard) is a well-known American multinational technology company that specializes in providing a wide range of hardware and software products and services. It was founded on January 1, 1939, by Bill Hewlett and Dave Packard in Palo Alto, California.

Initially, HP started as a manufacturer of electronic test and measurement equipment. Over the years, the company expanded its product portfolio to include personal computers, printers, scanners, servers, storage devices, networking equipment, and more. HP is recognized as one of the world’s leading PC manufacturers and has a strong presence in the printing and imaging industry.

HP offers a diverse range of products for both consumers and businesses. Its consumer product lineup includes laptops, desktops, tablets, printers, monitors, and accessories. In the business sector, HP provides solutions for small businesses, enterprises, and industries such as healthcare, education, and finance.

About this guide

WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage). Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task.

NOTE: Contains additional information to emphasize or supplement important points of the main text.

TIP: Provides helpful hints for completing a task.

Getting started

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, caring for your safety and comfort, and where to find additional HP resources.

Best practices

After you set up and register the computer, HP recommends the following steps to get the most out of your smart investment.

• Back up your hard drive by creating recovery media. See Backing up, restoring, and Recovering on page 48.
• If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a Network on page 11.
• Become familiar with the computer hardware and software. For more information, see Getting to know your computer on page 6 and Enjoying entertainment features on page 16.
• Access HP Support Assistant app—For quick online support, open the HP Support Assistant app (select products only). HP Support Assistant optimizes computer performance and resolves problems using the latest software updates, diagnostic tools, and guided assistance. Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.

Caring for your safety and comfort

HP is committed to providing high-quality products that will last for years to come. HP is also concerned about your safety and comfort. To avoid eye strain and to relax muscle tension and fatigue, take a break every hour when using your computer.

1. Let your arms relax at your side.
2. Bend your head forward slightly to stretch the neck.
3. Hold for 5 seconds.
4. Keep your arms relaxed at your side.
5. Turn your head to one side and hold for 5 seconds.
6. Repeat for the other side.
7. Keep your arms relaxed at your side.
8. While looking forward, lean your head toward your right shoulder and hold for 5 seconds.
9. Look down as you slowly move your head to the center. Roll your head toward your left shoulder while still looking forward.
10. Repeat for the other side.

To learn about other ways to care for your safety and comfort read the Safety & Comfort Guide, located on the web at http://www.hp.com/ergo.

Advantages of flicker-free technology (select products only)

Monitors with flicker-free display technology help protect your eyes from fatigue, dryness, itchiness, or irritation. This technology allows you to work on spreadsheets, play games, or watch videos comfortably.

Adjusting low blue light mode (select products only)

Your HP computer offers either a hardware or software solution to decrease the blue light emitting from the monitor.

Low blue light hardware solution

Your computer monitor is shipped from the factory in the low blue light mode for improved eye comfort and safety. The monitor automatically adjusts blue light emissions when you use the computer at night or in a low-light setting. A monitor with a low blue light panel follows TÜV Rheinland compliance regulations for the factory default setting mode.

Low blue light software solution

Decreasing the blue light emitting from the monitor reduces the blue light exposure to your eyes. HP computers provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen. Select one of the following apps to adjust your monitor to a comfortable viewing light.

HP Display Control App (Select Products Only)

1. Open the HP Display Control app.
2. Select a setting:
   • Low Blue Light: Reduces the blue light for improved eye comfort (TÜV certified).
   • Low Blue Light Models: Low Blue Light (select products only)
   • Default: Optimized for color vibrancy
   • Web (sRGB): Optimized for web browsing
   • Printing and Imagine (Adobe RGB): Optimized for images using Adobe RGB
   • Photos and Videos (DCI-P3): Optimized for photos and movie viewing and editing
   • Native: No optimization applied
   • Night: Adjusts to the lowest blue light and reduces the impact on sleep.
   • Reading: Optimizes blue light and brightness for indoor viewing.

myHP App

1. Open the PHP app.
2. Select Display Controls.
3. Select On or Off to reduce the blue light emitting from the display

WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide, located on the web at http://www.hp.com/ergo. The guide describes proper workstation setup and proper posture, health, and work habits for computer users. It also provides important electrical and mechanical safety information.

Restoring monitor brightness to factory default (select products only)

You can use the HP Display Control application to recover the original monitor brightness setting that was set at the factory. To restore the default brightness setting, follow the next steps.

1. Open the HP Display Control app.
2. Select Advanced.
3. Select Support.
4. Select Factory Reset.

Getting information

To locate resources that provide product details, how-to information, and additional instructions, use this table.

Getting to know your computer

Your computer features top-rated components. This chapter provides details about your components, where they’re located, and how they work.

IMPORTANT: If your computer has a magnetic dust filter, be sure that the filter is installed. If the filter has been removed, install the filter before using the computer.

Locating hardware

To find out what hardware is installed on your computer, select the Search icon in the taskbar, type device manager in the search box, and then select the Device Manager app. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

Locating software

The software can vary by product. To find out what software is installed on your computer, right-click the Start button, and then select Apps and Features.

Setting up your computer

Follow these steps to set up the computer.

WARNING! To reduce the risk of electrical shock or damage to your equipment:

• Place the computer in a location away from water, dust, moisture, and soot. These environmental factors can increase the temperature inside your computer or cause fire or electrocution.
• Do not disable the power cord grounding pin. The grounding pin is an important safety feature.
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the equipment by unplugging the power cord from the AC outlet.
• To prevent direct exposure to the laser beam, do not try to open the enclosure of the CD or DVD drive.
• The power supply is preset for the country or region where you purchased your computer. If you move, check the voltage requirements for your new location before plugging the computer into an AC outlet.

To reduce the risk of serious injury read the Safety & Comfort Guide. To access this guide, go to http://www.hp.com/ergo.

To shut down your computer, follow these steps:

1. Place the computer so that all ventilation openings are unobstructed and the cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it.
   NOTE: The glossy monitor might cause unwanted reflection. Adjust the monitor position, lighting condition, or viewing direction to reduce the reflection.
2.  When connecting all power cords from the monitor, computer, and accessories to an uninterruptible power supply (UPS), HP recommends that you use a power surge protection device. If the computer has a television tuner, a modem connection, or a telephone connection, protect the computer by using surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
3. Turn on the computer, and then follow the on-screen instructions.
4. To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals.
5. Look in the computer box for additional printed details or updates.

After you complete the initial computer setup, you might want to install additional hardware devices or software. Check the operating system, memory, and other requirements listed for these items before purchasing them for your computer. Follow the software manufacturer’s directions to install the new software.

NOTE: Use only licensed original software. Installing copied software could be illegal and might result in an unstable installation or infect the computer with a virus.

Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites by using your computer and a wired or wireless network connection. This chapter helps you get connected to that world.

Connecting to a wireless network

Your computer might be equipped with one or more wireless devices

• WLAN device—Connects the computer to wireless local area networks, which are commonly referred to as Wi-Fi networks, wireless LANs, or WLANs. These connections typically occur in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. The WLAN device in your computer communicates with a wireless router or a wireless access point.
• HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
• Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together— typically within 10 m (approximately 33 ft) of each other.

Using the wireless controls

You can control the wireless devices in your computer using one or both of these features.

• Airplane mode key (also called wireless button or wireless key)
• Operating system controls

Airplane mode key

The computer might have an airplane mode key, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices.

Operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems.

To use operating system controls, on the taskbar, right-click the network status icon, and then select Network and Internet settings.

Maintaining your computer

Performing regular maintenance keeps your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer.

Improving performance

You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter

HP recommends using Disk Defragmenter to defragment your hard drive at least once a month.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

To run Disk Defragmenter:

1. Connect the computer to AC power.
2. Select the Search icon in the taskbar, type Defragment in the search box, and then select Defragment and Optimize Drives.
3. Follow the on-screen instructions.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently.

To run Disk Cleanup:

1. Select the Search icon in the taskbar, type disk in the search box, and then select Disk Cleanup.
2. Follow the on-screen instructions.

Using HP 3D DriveGuard (select products only)

HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under some conditions.

• You drop the computer.
• You move the computer with the display closed while the computer is running on battery power.

A short time after one of these events, HP 3D DriveGuard returns the hard drive to normal operation.

NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard.

NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.

Cleaning your computer with a disinfectant

The World Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteria.

After cleaning the external surfaces of your computer using the steps in Removing dirt and debris from your computer on page 29, Caring for wood veneer (select products only) on page 31, or both, you might also choose to clean the surfaces with a disinfectant. A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.

Follow these steps when disinfecting high-touch, external surfaces on your computer:

1. Wear disposable gloves made of latex (or nitrile gloves, if you are latex-sensitive) when cleaning the surfaces.
2. Turn off your device and unplug the power cord and other connected external devices. Remove any installed batteries from items such as wireless keyboards.
   CAUTION: To prevent electric shock or damage to components, never clean a product while it is turned on or plugged in.
3. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol and 30% water. The cloth should be moist, but not dripping wet.
   CAUTION: Do not use any of the following chemicals or any solutions that contain them, including spray-based surface cleaners: bleach, peroxides (including hydrogen peroxide), acetone, ammonia, ethyl alcohol, methylene chloride, or any petroleum-based materials, such as gasoline, paint thinner, benzene, or toluene.
   IMPORTANT: To avoid damaging the surface, avoid abrasive cloths, towels, and paper towels.
4. Wipe the exterior of the product gently with the moistened cloth.
   IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.
5. Start with the display (if applicable). Wipe carefully in one direction, and move from the top of the display to the bottom. Finish with any flexible cables, like power cords, keyboard cables, and USB cables.
6. Be sure that surfaces have been completely air-dried before turning the device on after cleaning.
7. Discard the gloves after each cleaning. Clean your hands immediately after you remove the gloves.

Caring for wood veneer (select products only)

Your product might feature high-quality wood veneer. As with all natural wood products, proper care is important for the best results over the life of the product. Because of the nature of natural wood, you might see unique variations in the grain pattern or subtle variations in color, which are normal.

• Clean the wood with a dry, static-free microfiber cloth or chamois.
• Avoid cleaning products containing substances such as ammonia, methylene chloride, acetone, turpentine, or other petroleum-based solvents.
• Do not expose the wood to sun or moisture for long periods of time.
• If the wood becomes wet, dry it by dabbing it with an absorbent, lint-free cloth.
• Avoid contact with any substance that might dye or discolor the wood.
• Avoid contact with sharp objects or rough surfaces that might scratch the wood.

See Removing Dirt and Debris from your Computer on page 29 for the recommended steps to clean the high-touch, external surfaces on your computer. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. See Cleaning your computer with a disinfectant on page 30 for sanitizing guidelines to help prevent the spread of harmful bacteria and viruses.

Traveling with or shipping your computer

If you must travel with or ship your computer, follow these tips to keep your equipment safe.

• Prepare the computer for traveling or shipping:
  • Back up your information to an external drive.
  • Remove all discs and all external media cards, such as memory cards.
  • Turn off and then disconnect all external devices.
  • Shut down the computer.
• Take a backup of your information. Keep the backup separate from the computer.
• When traveling by air, carry the computer as hand luggage; do not check it with the rest of your luggage.
  IMPORTANT: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyor belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
• If you plan to use the computer during a flight, listen to the in-flight announcement that tells you when you can use your computer. In-flight computer use is at the discretion of the airline.
• If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.”
• The use of wireless devices might be restricted in some environments. Such restrictions might apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on.
• If you are traveling internationally, follow these suggestions:
  • Check the computer-related customs regulations for each country or region on your itinerary.
  • Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to run the computer from a voltage converter kit that is sold for appliances.

Securing your computer and information

Computer security is essential for protecting the confidentiality, integrity, and availability of your information.

Standard security solutions provided by the Windows operating system, HP applications, the Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

Computer security features

Your computer includes features that help protect the integrity of your system and its data from unauthorized access. Review these features to ensure proper use.

Computer risks and security features

Troubleshooting

The following tables present some issues you might encounter while installing, starting up, or using your computer and suggest possible solutions.

For more information or for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to find your product.

NOTE: If you have problems using any peripheral devices such as a monitor or a printer with your computer, see the documentation provided by the product manufacturer for more extensive troubleshooting.

The computer does not start

If your computer does not start, refer to the following table for possible solutions.

Computer symptoms and solutions

Power

If your computer has power problems, refer to the following table for possible solutions.

Power symptoms and solutions

Support information

HP support can help you get the most from your computer. You will find what you need with tools located on your computer and with information available on the web, by phone, or through your local retailer.

How to get help

You might need to get professional help for your computer. Before you contact HP support, collect the following information.

• Model number
• Product number
• Serial number
• Software build number
• Operating system
• Purchase date

The operation system and purchase date should already be available to you. To locate the model number, product number, serial number, and software build number, you can find them in the HP Support Assistant.

To open the assistant, complete one of these tasks.

• Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app.
• Select the question mark icon in the taskbar.
• Write down your product information for future reference. Also, be sure to register at http://www.hp.com/apac/register.
• After you have gathered the required information about your computer, use these resources to find help.
• Use the Get Help app for help with hardware and software questions. Select the Start button, select All Apps, and then select the Get Help app.
• Use HP Support Assistant by completing one of these tasks:
  • – Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app.
  • Select the question mark icon in the taskbar. HP Support Assistant provides useful troubleshooting and diagnostics information and includes:
  • Online chat with an HP technician
  • Support telephone numbers
  • HP service center locations
• For help online, go to http://www.hp.com/support.

Customer support for repairs

If your computer needs to be repaired or to have parts replaced, you have two choices.

• Replace the part yourself. This is the fastest method of repair because many times HP can send the part directly to your home or business in a few days. (This option might not be available in all countries or regions.)
• Have a technician replace the part or repair the computer. If such a service is necessary, HP support will make arrangements to repair your computer.

These services are covered during the warranty period. There are some limitations and exclusions to the warranty, as well as some important details, which are described in the HP Worldwide Limited Warranty and Technical Support guide.

Before upgrading your hardware

If you intend to upgrade any of your hardware, do it only after you set up your new computer.

For instructions on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on page 6. If you have any problems setting up your system and turning it on, immediately contact HP support using the procedures given earlier in this chapter. You must solve these types of problems before attempting to upgrade your system.

By breaking the security seal on the back of the computer, you confirm that the computer was working properly before you attempted to upgrade your system. After the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support

FAQS HP ENVY Desktop 750-110

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