EnGenius DuraFon SIP-HC Long-Range Cordless Phone System Handset
About EnGenius
EnGenius Technologies is a company specializing in wireless communications and networking solutions. Established in 1999, EnGenius has been at the forefront of delivering robust and reliable wireless technology for various industries and applications.
General Safety Instructions
- When using your wireless phone, ensure your safety and the safety of others:
- Always watch where you are walking and standing.
- Do not let a phone call distract you from working safely.
- If the power goes out, your phone will not work. Backup power is recommended.
- In an emergency:
- If an emergency occurs, dial the emergency phone number. Remember: if you are in an area where your phone does not have a clear signal from the base, it is highly probable that the call may not go through. Locate the nearest landline telephone or other communications device to call for help.
- Emergency calls may not automatically provide emergency personnel with your name, phone number, or location.
- Notice to Hearing Aid Users: This phone system is compatible with inductively coupled hearing aids.
- Notice to Cardiac Pacemaker Users: Preliminary studies done by the US FDA and others have shown that, although interference to the implanted cardiac pacemaker may occur when operating very closely, wireless telephones “do not seem to pose a significant problem for pacemaker wearers.” However, until more is known, the FDA suggests that people with pacemakers may want to take precautions when using or carrying a wireless telephone to ensure that there is ample distance between the telephone and the pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately.
Product Safety Instructions
- Read and understand all instructions.
- Follow all warnings and instructions including those marked on the product.
- Changes or modifications to this product not expressly approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment. Use only manufacturer-provided accessories.
- Do not use the telephone near the water. Never spill liquid of any kind on this product.
- Unplug the product from the wall telephone jack and power outlet before cleaning. Do not use liquid or aerosol cleaners. Use damp cloth for cleaning.
- Do not place this product on an unstable cart, stand, or table. The product may fall and cause personal injury or damage to the product or other property.
- Power Outage: In the event of a power outage, your handset charger will not recharge the handset battery, and the base station will not allow you to make an outgoing call or take an incoming call. Both the charger and the base station require electricity for operation. You should have a telephone that does not require electricity available for use during power outages, or have a temporary backup power supply.
- Slots or openings in the product’s housing are provided for ventilation. These openings must not be blocked or covered. Placing the product on a bed, carpeting, or other similar surface may block these openings and should be avoided. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
- Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury.
- This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
- Do not overload wall power outlets and extension cords as this may result in fire or electric shock.
- To avoid electric shock or burn, do not disassemble this product. Send this product to an authorized service center when service or repair work is required. Call Customer Service for locations near you. Opening or removing covers may expose you to dangerous voltages, electrical currents or other risks. Incorrect re-assembling of the product may cause electric shock when the product is subsequently used.
- Avoid using the product during a storm. There may be a risk of electric shock from lightning.
- Do not place the product where persons can step, trip, or fall on it.
- Do not place conductive objects over or near the antenna.
- Do not use the product to report a gas leak while in the vicinity of the leak.
- Do not install the base station or the handset charger near microwave ovens, radios, TV sets, speakers, or other electrical equipment. These appliances may cause interference to the product or experience interference from the product.
- Unplug the base station or the charger adaptor from the power outlet and refer to an authorized service center under the following conditions:
- If liquid has been spilled into the product.
- When the power supply cord or plug is damaged or frayed.
- If the product has been exposed to rain or water.
- If the product does not operate normally by following the operating instructions.
- If the product has been dropped or housing has been damaged.
- If the product shows a distinct change in performance.
Battery Safety Instructions
- Use only manufacturer-approved Li-Ion rechargeable batteries and chargers. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short-circuit, and the battery enclosure may be damaged causing a hazardous condition.
- Follow the charging instruction in this manual and the instruction labels and markings in the handset and charger compartments.
- The battery must be recycled or disposed of properly. Do not dispose of the battery in a fire. The cells may explode.
- Do not dispose of the battery in municipal waste. Check with local codes for disposal instructions.
- Exercise care in handling the batteries so you do not short-circuit the battery with conductive materials such as rings, bracelets, keys, pocket knives, and/or coins. The battery or conductive material may overheat and cause burns or fire.
- Do not expose batteries to rain or water.
- Do not open or mutilate the battery. Released electrolyte is corrosive and may cause injury to eyes or skin. The electrolyte may be toxic if swallowed.
- During charging, the battery heats up. This is normal and is not dangerous.
Equipment Checklist
In a Base + Handset package, please find the following components:
- Base Station x 1 (antenna installed)
- Base AC/DC Adapter x 1
- Handset x 1 (antenna installed)
- Handset Antenna x 1 (Long ×1)
- Desktop Charger x 1
- Charger AC/DC Adapter x 1
- 1700mA Li-Ion Battery Pack x 1
- Telephone Cord x 1
- Quick Guide
- RJ45 cable x 1
In a Handset package, please find the following components:
- Handset x 1 (antenna installed)
- Handset Antenna x 1 (Long ×1)
- 1700mA Li-Ion Battery Pack x 1
- Desktop Charger x 1
- Charger AC/DC Adapter x 1
- Quick Guide
Optional Accessory
- Outdoor Antenna Kit (including antenna and cable)
- High-Gain Handset Antenna
- Headset
Handset Illustration
Base Illustration
Base Features
Basic Base Station Features
- Connect to an external device for music on hold.
- FXO Jack (L1) Standard RJ-11 connector to plug in the telephone line.
- Ethernet Jack Standard RJ-45 connector to plug in the Ethernet (LAN) line.
- Console Jack Jack for console (Type-B USB connector).
- GND Connecting the ground cable.
- REG button for Registration and Page
- Press and hold this REG button until the “INTERCOM” LED flashes status to enter registration mode.
- To search for a misplaced handset; press the “REG” button, and all registered handsets will beep for 30 seconds. Press “REG” again or any key on the handset to stop.
- RESET Button
- Restores base station to factory settings.
- The reset button is intended to prevent accidental system reset.
- All handsets (including administrator) and additional base(s) need to be reregistered after a base station reset. The web configuration is also to reset to factory settings.
- DC In: plug in the 12V DC power adapter
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FAQs – EnGenius DuraFon SIP-HC Long-Range Cordless Phone System Handset User Manual
What is the EnGenius DuraFon SIP-HC Long-Range Cordless Phone System Handset?
The EnGenius DuraFon SIP-HC Long-Range Cordless Phone System Handset is a rugged and durable cordless phone designed for use in demanding environments. It is part of the EnGenius DuraFon SIP series, which provides long-range communication capabilities.
What is the range of the EnGenius DuraFon SIP-HC Handset?
The EnGenius DuraFon SIP-HC Handset offers a range of up to 250,000 square feet in open space or up to 12 floors of penetration in office buildings. The actual range may vary depending on the specific environment and obstacles present.
Does the EnGenius DuraFon SIP-HC Handset support SIP protocol?
Yes, the EnGenius DuraFon SIP-HC Handset supports the Session Initiation Protocol (SIP), which is a standard protocol used for initiating and terminating multimedia communication sessions, such as voice and video calls, over IP networks.
Is the EnGenius DuraFon SIP-HC Handset weatherproof?
Yes, the EnGenius DuraFon SIP-HC Handset is weatherproof and designed to withstand harsh outdoor conditions. It has an IP65-rated enclosure, which means it is dust-tight and protected against water jets from any direction.
Can I expand the EnGenius DuraFon SIP-HC Handset system?
es, the EnGenius DuraFon SIP-HC Handset system is expandable. You can add additional handsets to the system, allowing multiple users to communicate within the extended range.
What are some key features of the EnGenius DuraFon SIP-HC handset?
The EnGenius DuraFon SIP-HC handset offers various features, including a durable design, long-range communication, support for up to four concurrent calls, push-to-talk functionality, intercom mode, broadcast capabilities, call transfer, call hold, call waiting, and more.
Can I use the EnGenius DuraFon SIP-HC handset in harsh environments?
Yes, the EnGenius DuraFon SIP-HC handset is designed to withstand rugged conditions. It is IP67-rated, making it dustproof and waterproof. It can operate in extreme temperatures and is resistant to shocks and vibrations.
How many handsets can be registered to the EnGenius DuraFon SIP-HC base station?
The EnGenius DuraFon SIP-HC base station supports up to 90 registered handsets. This allows for a scalable communication system for large organizations or businesses.
What is the battery life of the EnGenius DuraFon SIP-HC handset?
The EnGenius DuraFon SIP-HC handset comes with a rechargeable Li-ion battery. The battery life can vary based on usage and environmental factors. However, it typically provides several hours of talk time and several days of standby time.
Can the EnGenius DuraFon SIP-HC handset be used with a headset?
Yes, the EnGenius DuraFon SIP-HC handset has a 2.5mm headset jack, allowing you to connect a compatible headset for hands-free communication.
Does the EnGenius DuraFon SIP-HC handset have a display screen?
Yes, the EnGenius DuraFon SIP-HC handset features a backlit color LCD screen. It provides a user-friendly interface for accessing phone features, call status, and other information.