Apple Vision Pro and vision OS User Instruction Manual

Apple Vision Pro and vision OS User Instructions

Prepare your space before using Apple Vision Pro

Apple Vision Pro has built-in safety features to help prevent collisions and falls, but it’s also important to make sure your space is free of obstacles and hazards before you put on your Apple Vision Pro, as certain conditions—like low light—may affect these safety features.

Use your Apple Vision Pro in controlled indoor and outdoor spaces, and always remain aware of your surroundings and body posture during use. Apple Vision Pro should never be used on or near roads, streets, or any other area where moving objects present a collision risk.

Read all of the information below before using your Apple Vision Pro.

Set up your space

• Ensure your space is clear of any obstacles that you could bump into, trip over, or hit with your hands. Immersive experiences or loss of power while wearing Apple Vision Pro may block your ability to see.
• Avoid obstacles—like doorknobs—that may catch the power cable and cause it to disconnect. Remove Apple Vision Pro immediately if a loss of system power occurs.
• Ensure your space is dry and level to reduce the likelihood of falls or collisions.
• Do not use Apple Vision Pro around stairs, balconies, railings, glass, mirrors, sharp objects, sources of excessive heat (such as a stove or oven), windows, or other hazards.
• Apple Vision Pro is not water resistant. If you use it outside in a controlled environment (like your backyard), do not expose Apple Vision Pro to rain or fog.
• Apple Vision Pro is not intended for use where the failure of the device could lead to death, personal injury, or severe environmental damage (such as operating a moving vehicle).
• Never use the device while operating a moving vehicle, bicycle, heavy machinery, or in any other situations requiring attention to safety.
• Be aware of furniture and other obstacles, pets, and children while using the device.

See your surroundings while immersed

Apple Vision Pro may not detect all objects in your space—like glass, mirrors, and stairways—and can only detect objects at eye level.

To increase the likelihood that objects in your surroundings are detected:

• Use Apple Vision Pro in a well-lit environment.
• Do not run or make sudden movements while using Apple Vision Pro.
• Avoid using Apple Vision Pro around moving objects, like fans.

For more information about when Apple Vision Pro reveals objects in your surroundings, see About immersion and See people around you while you’re immersed with Apple Vision Pro.

Important: Apple Vision Pro is designed to fit and be used by individuals 13 years of age or older. Children ages 13 years and older should be supervised by an adult while using.

Safely use your Apple Vision Pro

Apple Vision Pro has built-in safety features to help prevent collisions and falls, but it’s also important to use the device in a safe manner. For example, don’t run while wearing Apple Vision Pro, use it while operating a moving vehicle, or use it while intoxicated or otherwise impaired.

Read all of the information below before using your Apple Vision Pro.

Make sure your Apple Vision Pro fits correctly

A proper fit, including using the correct Light Seal, Light Seal Cushion, and head band for your face and head, is important for a comfortable and safe experience. If you require vision correction, you must either wear contact lenses or use the compatible ZEISS Optical Inserts; eyeglasses are not compatible with Apple Vision Pro. See Adjust the fit of your Apple Vision Pro, Adjust display alignment on Apple Vision Pro, and Use ZEISS Optical Inserts for vision correction with Apple Vision Pro.

Important: Apple Vision Pro is designed to fit and be used by individuals 13 years of age or older.

Protect the glass on your Apple Vision Pro

Apple Vision Pro is not a protective device. It contains glass, which could scratch, crack, or create sharp edges as a result of impacts with surfaces in the environment.

• Be aware that the risk of collision may be increased when you’re moving at higher speeds. Don’t run while wearing Apple Vision Pro.
• Never use Apple Vision Pro if the cover glass is broken. If the cover glass breaks during use, carefully remove Apple Vision Pro from your head by holding the frame—not the glass—and head band.
• Put the cover on your Apple Vision Pro and place it on a flat, level surface anytime you’re not using it.

For information about cleaning and storage, see Clean your Apple Vision Pro

Prevent and reduce motion sickness

Apple Vision Pro is designed to minimize the risk of motion sickness. To learn more about motion sickness when using Apple Vision Pro, see the Apple Support article If you experience motion sickness while using your Apple Vision Pro.

• Start using Apple Vision Pro gradually to get adjusted, and take regular breaks, even if you think you don’t need them. For example, start with just a 20 or 30-minute session, and adjust based on your comfort level.
• Immersive content that has a higher probability of causing certain people to experience motion sickness is labeled in the App Store as having high motion. Be aware of this label as you select immersive content, especially while you’re getting used to Apple Vision Pro.
• Be aware of symptoms of motion sickness, such as nausea, and stop using Apple Vision Pro if you experience them.
• Wait until symptoms have subsided before doing anything—such as walking or driving a car—that requires balance, coordination, or attention to safety.
• If any symptoms persist, consult your physician before resuming use of Apple Vision Pro.

You can also reduce the motion in some experiences, such as in Environments. Go to Settings   > Accessibility > Motion, then turn on Reduce Motion.

Preexisting conditions and medical devices

Avoid using Apple Vision Pro if you feel unwell. If you are pregnant or have a preexisting medical condition, such as migraine headaches, an eye or vision condition, an inner ear condition, or a psychological condition, be aware that using Apple Vision Pro or certain experiences may aggravate your symptoms, or increase the risk of injury or discomfort.

Consult your physician prior to using Apple Vision Pro under the following circumstances:

• You have a medical condition—such as seizures—that could be affected by or interact with your Apple Vision Pro.
• You are at risk for falls or seizures, or have a serious medical condition such as a heart condition.
• You have a medical device that may be impacted by magnets and electromagnetic fields. See “Medical device interference” in Important safety information for Apple Vision Pro.

Important: If you experience symptoms that may be related to a medical condition, or you suspect the device and battery are interfering with your medical device, discontinue using Apple Vision Pro and consult your physician. If any symptoms persist, consult your physician before resuming wear.

Important safety information for Apple Vision Pro

WARNING: Failure to follow these safety instructions could result in fire, electric shock, injury, or damage to the device, the battery, or other property. Read all the safety information below before using Apple Vision Pro and its battery.

Children. Apple Vision Pro is designed to fit and be used by individuals 13 years of age and older, and should not be used by children under the age of 13. Children ages 13 years and older should be supervised by an adult while using Apple Vision Pro.
Not a medical device. Apple Vision Pro is not a medical device. Consult your healthcare provider prior to making any decisions related to your health.

Medical conditions. If you are at risk for falls or seizures, or have a serious medical condition such as a heart condition, consult your physician prior to using Apple Vision Pro. If you are pregnant or have a preexisting medical condition, such as migraine headaches, an eye or vision condition, an inner ear condition, or a psychological condition, be aware that using Apple Vision Pro or certain experiences may aggravate your symptoms, or increase the risk of injury or discomfort. If you experience symptoms that may be related to pregnancy or a medical condition, discontinue using the device and consult your physician before resuming wear.

Conditions. Apple Vision Pro won’t detect all obstacles or conditions. Be aware of furniture and other obstacles, pets, and children before using the device while standing or moving. Clear any obstacles if necessary. Immersive experiences or loss of device power will block your ability to see. Avoid situations and obstacles that may cause the power cable to disconnect. Remove Apple Vision Pro immediately if a loss of system power occurs.

Surroundings. Always remain aware of your environment and body posture during use. Apple Vision Pro is designed for use in controlled areas that are safe, on a level surface. Do not use it around stairs, balconies, railings, glass, mirrors, sharp objects, sources of excessive heat, windows, or other hazards. Never use Apple Vision Pro while operating a moving vehicle, bicycle, heavy machinery, or in any other situations requiring attention to safety. Using the device in low light conditions may increase the risk of collision with objects in your environment.

Custom fit. Ensure Apple Vision Pro fits correctly. A proper fit, using the correct Light Seal and head band, is important to provide a comfortable and safe device experience. If you require vision correction, you must either wear contact lenses or purchase compatible ZEISS Optical Inserts, as eyeglasses are not compatible with the device. Using the device while wearing facial jewelry may increase the risk of injury.

After turning on Apple Vision Pro, you should see a single, clear image of your surroundings and content. The device features an interpupillary distance (IPD) adjustment, which requires you to press and hold the Digital Crown to adjust the lenses. Release the Digital Crown to stop movement if you feel contact on your nose.

Correct fitting and adjustment of your Apple Vision Pro is important for maximizing safety and comfort while using the device.

Duration. Extended periods of use may increase your risk of discomfort or injury. Take regular breaks, even if you don’t think you need them, to give yourself time to adjust to Apple Vision Pro and new experiences. Stop using it immediately if you feel unwell or experience discomfort, such as nausea, dizziness, headache, numbness, eyestrain, eye pain, or a change in vision such as blurred or double vision. After using Apple Vision Pro, make sure you are feeling reoriented to your environment before engaging in activities that require balance, coordination, or spatial awareness. If any symptoms persist, consult your physician before resuming wear.

Handling. Handle Apple Vision Pro and its battery with care. They are made of metal, glass, and plastic and have sensitive electronic components inside. Apple Vision Pro and its battery can be damaged if dropped, burned, punctured, crushed, or if they come in contact with liquid. If you suspect damage to Apple Vision Pro or the battery, discontinue use, as it may cause overheating or injury. Don’t use a damaged device or battery, such as one with cracked glass, visible liquid intrusion, or damaged parts or accessories, as it may cause injury.

Repairing. If Apple Vision Pro or its battery is damaged or malfunctioning, contact Apple for service.

Battery. The Apple Vision Pro battery should only be repaired by a trained technician to avoid battery damage, which could cause overheating, fire, or injury. Batteries should be recycled or disposed of separately from household waste and according to local environmental laws and guidelines. For information about battery service and recycling, see the Battery Service and Recycling website.

Lasers. The near and far depth sensing systems in Apple Vision Pro contain one or more lasers. These laser systems may be disabled for safety reasons if the device is damaged or malfunctions. If you receive a notification on your device that the laser system is disabled, you should contact Apple for service. Improper repair, modification, or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.

Liquid exposure. Apple Vision Pro and its battery are not designed to be water resistant. Keep your device and battery away from sources of liquid, such as drinks, oils, lotions, sinks, bathtubs, shower stalls, etc. Protect your device and battery from dampness, humidity, or wet weather, such as rain, snow, and fog.

Charging. Charge the battery using the USB-C Charge Cable (included) and an Apple USB-C power adapter (30W included). You can also charge the battery with third-party cables and power adapters that are compliant with USB-C and with applicable country regulations and international and regional safety standards. Other adapters may not meet applicable safety standards, and charging with such adapters could pose a risk of death or injury.

Using damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to the device, the battery, or other property. When you use the charging cable (included), make sure its USB-C connector is fully inserted into a compatible power adapter before you plug the adapter into a power outlet. It’s important to keep the device, the battery, the charging cable, and the power adapter in a well-ventilated area when in use or charging.

Charging cable and connector. Avoid prolonged skin contact with the USB-C Charge Cable and connectors when the charging cable is connected to the battery because they may cause discomfort or injury. Avoid sleeping or sitting on the cables or connectors.

Prolonged heat exposure. Apple Vision Pro, the battery, and Apple USB-C power adapters comply with required surface temperature limits defined by applicable country regulations and international and regional safety standards. However, even within these limits, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. Use common sense to avoid situations where your skin is in contact with the device, the battery, and its power adapter when it’s operating or connected to a power source for long periods of time. For example, don’t sleep on the device, the battery, or its power adapter, or place them under a blanket, pillow, or your body, when it’s connected to a power source. Keep your device and battery in a well-ventilated area when in use or charging. Never block or push anything into the device ventilation openings, as doing so may be dangerous and cause your device to overheat. Take special care if you have a physical condition that affects your ability to detect heat against the body.

USB-C power adapter. To operate an Apple USB-C power adapter safely and reduce the possibility of heat-related injury or damage, plug the power adapter directly into a power outlet. Donʼt use the power adapter in wet locations, such as near a sink, bathtub, or shower stall, and don’t connect or disconnect the power adapter with wet hands. Stop using the power adapter and any cables if any of the following conditions exists:

• The power adapter plug or prongs are damaged.
• The charging cable becomes frayed or otherwise damaged.
• The power adapter is exposed to excessive moisture, or liquid is spilled into the power adapter.
• The power adapter has been dropped, and its enclosure is damaged.

Apple 30W USB-C power adapter specifications:

• Frequency: 50 to 60 Hz, single phase.
• Line Voltage: 100 to 240 V
• Output Voltage/Current: 20VDC/1.5A or 15VDC/2A or 9VDC/3A or 5VDC/3A
• Output Port: USB-C

Hearing loss. Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Check the volume before playing audio. For more information about hearing loss, see the Sound and Hearing website (apple.com/sound).

WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.

Radio frequency exposure. Apple Vision Pro uses radio signals to connect to wireless networks. For information about radio frequency (RF) energy resulting from radio signals, and steps you can take to minimize exposure, go to Settings  > General > Legal & Regulatory > RF Exposure, or go to regulatoryinfo.apple.com/rfexposure.

Radio frequency interference. Observe signs and notices that prohibit or restrict the use of electronic devices. Although Apple Vision Pro is designed, tested, and manufactured to comply with regulations governing radio frequency emissions, such emissions from the device can negatively affect the operation of other electronic equipment, causing them to malfunction. When use is prohibited, such as while traveling in aircraft, or when asked to do so by authorities, turn off Apple Vision Pro, or use Airplane Mode or Settings  > Wi-Fi and Settings > Bluetooth to turn off the Apple Vision Pro wireless transmitters.

Medical device interference. Apple Vision Pro and its battery contain magnets as well as components and radios that emit electromagnetic fields. These magnets and electromagnetic fields might interfere with medical devices.

Consult your physician and medical device manufacturer for information specific to your medical device and whether you need to maintain a safe distance of separation between your medical device and Apple Vision Pro and its battery. Manufacturers often provide recommendations on the safe use of their medical devices around wireless or magnetic products to prevent possible interference. If you suspect Apple Vision Pro or its battery are interfering with your medical device, stop using Apple Vision Pro.

Medical devices such as implanted pacemakers and defibrillators may contain sensors that respond to magnets and radios when in close contact. To avoid any potential interactions with these medical devices, keep Apple Vision Pro and its battery a safe distance away from your medical device (more than 6 inches/15 cm, but consult with your physician and your device manufacturer for specific guidelines).

Explosive and other atmospheric conditions. Charging the battery or using the device in any area with a potentially explosive atmosphere, such as areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders), may be hazardous. Exposing the device or battery to environments with high concentrations of industrial chemicals, including near evaporating liquified gases such as helium, may damage or impair the functionality of the device or battery. Obey all signs and instructions.

WARNING: Do not operate your device in areas with significant amounts of airborne dust, or smoke from cigarettes, cigars, ashtrays, stoves, or fireplaces, or near an ultrasonic humidifier using unfiltered tap water.

Repetitive motion. When you perform repetitive activities such as typing, swiping, or playing games on the device, you may experience discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop using the device and consult a physician.

High-consequence activities. Apple Vision Pro is not intended for use where the failure of the device could lead to death, personal injury, or severe environmental damage.

Choking hazard. Some device and battery parts and accessories may present a choking hazard to small children. Keep these parts and accessories away from small children.

Skin sensitivities. Some people may experience reactions to certain materials used in wearable items that are in prolonged contact with their skin. This can be due to allergies, environmental factors, extended exposure to irritants like soap, sweat, or other causes. You may be more likely to experience irritation from any wearable device if you have allergies or other sensitivities. If you have known skin sensitivities, take special care when using the device, battery, and accessories. You may be more likely to experience irritation from the device or accessories if you wear them too tightly. Remove the device periodically to allow your skin to breathe. Keeping the device and accessories clean and dry will reduce the possibility of skin irritation. If you experience redness, swelling, itchiness, or any other irritation or discomfort on your skin around, or beneath, your device, remove the device and consult your physician before resuming wear. Continued use, even after symptoms subside, may result in renewed or increased irritation.

Important handling information for Apple Vision Pro

Operating temperature. Apple Vision Pro is designed to work in ambient temperatures between 32° and 86° F (0° and 30° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). Apple Vision Pro can be damaged and battery life shortened if stored or operated outside of these temperature ranges. Avoid exposing Apple Vision Pro to dramatic changes in temperature or humidity. When you’re using Apple Vision Pro or charging the battery, it is normal for Apple Vision Pro or the battery to get warm.

If the interior temperature of the device or battery exceed normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature:

• The battery stops charging.
• The displays dim.
• A temperature warning appears on the device.
• Some apps may close.

Important: You may not be able to use the device while the temperature warning is displayed. If the device can’t regulate its internal temperature, it goes into deep sleep mode until it cools. Move the device to a cooler location out of direct sunlight and wait a few minutes before trying to use it again.

Cleaning. Clean the device or battery immediately if it comes in contact with anything that may cause stains, or other damage—for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions. To clean:

• Turn off the device and disconnect the power cable.
• To clean device eyepieces and compatible ZEISS vision correction accessories: Follow manufacturer instructions.
• To clean the remainder of the device and battery: Use a soft, clean, lint-free cloth—for example, a lens cloth.
• Avoid getting moisture in openings. Don’t spray liquid directly on the device or battery.
• Don’t use cleaning products or compressed air.

For more information about cleaning, see Clean your Apple Vision Pro.

Using connectors, ports, and buttons. Never force a connector into a port or apply excessive pressure to a button, as this may cause damage. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.

Using the cables. Certain usage patterns can contribute to the fraying or breaking of cables. The cables, like any other metal wire or cable, are subject to becoming weak or brittle if repeatedly bent in the same spot. Aim for gentle curves instead of angles in the cables. Regularly inspect the cables and connectors for any kinks, breaks, bends, or other damage. Should you find any such damage, discontinue use of the cable.

Carrying your device and battery. Use a protective case when transporting your device or battery. Make sure there are no loose items in the protective case (such as paper clips or coins) that could accidentally get inside the device, such as through vent openings, or otherwise damage the device, battery, or accessories.

Storing your device and battery. If you’re going to store your device or battery for an extended period of time, keep it in a cool location (ideally, 71° F or 22° C) and discharge the battery to 50 percent. When storing your battery for longer than five months, maintain the capacity of the battery by charging the battery to 50 percent every six months or so.

Frequently Asked Questions