LG LFXS28596 Door-in-Door Refrigerator User Manual

LG LFXS28596 Door-in-Door Refrigerator

SAFETY INSTRUCTIONS

Safety Messages
Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

Installation

• To reduce the risk of injury to persons, adhere to all industry-recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters.
• Do not bend or pinch the power cord excessively or place heavy objects on it.

Operation

• This appliance is intended to be used in household and similar applications such as:
  • staff kitchen areas in shops, offices, and other working environments;
  • farmhouses and by clients in hotels, motels, and other residential-type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.
• This product is not to be used for special purposes such as the storage of medicine or test materials or use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Keep fingers out of pinch-point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are nearby.
• Do not touch frozen food or the metal parts in the freezer compartment with wet hands. Doing so may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• If the supply cord is damaged, it must be replaced by the manufacturer its service agent, or a similarly qualified person to avoid a hazard.
• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
• Do not use an uncertified power outlet. Do not plug the appliance into a damaged wall outlet.
• Do not put hands, feet, or other objects into the air vents or bottom of the refrigerator. Doing so could result in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the manufacturer.
• Do not put animals inside the appliance.
• Do not place heavy or fragile objects, liquid-filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance.
• If connected to a circuit protected by fuses, use a time delay fuse.
• Keep ventilation openings, in the appliance enclosure or the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

Maintenance

• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician.
• Unplug the power plug immediately in the event of a blackout or thunderstorm.
• Turn the power off if water or dust penetrates the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container, and cause injury.
• Do not store, disassemble, or repair the appliance yourself or allow unqualified personnel to do so.

Disposal

• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned by the relevant environmental law. Insulation foam contains flammable blowing gas.
• When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance.

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• Have a certified electrician check the wall outlet and wiring for proper grounding.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.

Product Features

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

Exterior
This feature is only available on some models.

1. Control Panel
   Sets the refrigerator temperature and freezer temperature, the water filter condition, and the dispenser mode.
2. Filtered Water and Ice Dispenser
   Dispenses purified water and ice.
3. EZ Handle
   Easily opens the freezer door.
4. Handle
   Opens and closes the refrigerator door.
5. Door Button
   Opens the Door-in-Door Compartment.
6. InstaView Door-in-Door
   Allows for easy access to commonly used food items.
7. LED Light
   Lights up when the freezer door is opened.
8. Refrigerator
   Fresh food compartment
9. Freezer
   Frozen food compartment

Interior
InstaView Door-in-Door: LFXS28596* / LFXS26596*/ LFXC22596*

InstaView Door-in-Door: LMXS28596* / LMRS28596* / LRMVS2806*

1. LED Interior Lighting
   Lights up the inside of the refrigerator.
2. Water filter
   Purifies water. The filter should be replaced every 6 months.
3. Air Filter
   Reduces odors inside the refrigerator compartment.
4. In-Door Icemaker (Refrigerator)
   This is where ice is automatically produced and stored.
5. Door Mullion
   Prevents the cold air in the refrigerator from escaping when the doors are closed.
6. Humidity-Controlled Crisper
   Helps vegetables and fruit to stay crisp and controls humidity.
7. Fixed Door Bin
   Stores chilled food or drinks.
8. Auto-Closing Hinge
   The refrigerator doors and freezer drawers close automatically when pushed slightly. (The door only closes automatically when it is open at an angle of less than 30°.)
9. Door-in-Door Case
   A convenient storage area for frequently-used items that require easy access.
10. Adjustable Refrigerator Shelf
    The refrigerator shelves are adjustable to meet individual storage needs.
11. Folding Shelf
    Store taller items, such as gallon containers or bottles, by pushing the front half of the shelf underneath the back half of the shelf.
12. Glide’N’Serve
    Stores food items at a different temperature than the regular refrigerator area.
13. Automatic Icemaker (Freezer)
    Dispenses ice automatically.
14. Ice Bin
    Stores ice from the freezer icemaker.
15. Pullout Drawer
    Provides extra storage within the freezer compartment.
16. Durabase and Durabase Divider
    Provides storage for large frozen food items.

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

• Electrical requirements: 115 V, 60 Hz
• Min. / Max. water pressure: 20 – 120 psi (138 – 827 kPa)

Installing

Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another location.

1. Unpacking the Refrigerator
2. Choosing the Proper Location
3. Disassembling/Assembling
4. Connecting the Water Line
5. Leveling and Door Alignment

Unpacking the Refrigerator

WARNING

• Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury.
• The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.

NOTE

• Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator.
• To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
• Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.
• Reinstall or adjust shelves as needed. Refrigerator shelves are installed in the shipping position. Reinstall shelves according to your individual storage needs.

Choosing the Proper Location

Water
The refrigerator must be located where a water supply can be connected to the automatic ice maker.

NOTE

• The water pressure must be 20 – 120 psi or 138 – 827 kPa or 1.4 – 8.4 kgf/cm2. If the refrigerator is installed in an area with low water pressure (below 20 psi or 138 kPa or 1.4 kg/cm2), you can install a booster pump to compensate for the low pressure.

Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.

Flooring
To avoid noise and vibration, the unit must be installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate for the unevenness of the floor.

Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Dimensions and Clearances

• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings.
• If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
• The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers.
• Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at least 2 inches (50.8 mm) between the back of the refrigerator and the wall.

Removing/Assembling Handles

These instructions are for models that ship with the handles assembled. For models shipped with the handles disassembled, follow the instructions included in the handle package.

• Tools Needed
  • Units shipped with assembled handles: 3/32″, 1/8″ and 1/4″ Allen wrenches
  • Units shipped with disassembled handles: 3/32″ and 1/4″ Allen wrenches only

opening, removing the doors is preferred. If you must remove the handles, be very careful not to scratch the doors. The appearance of the handles may vary from what is shown.

Removing Refrigerator Handles

1. Loosen the set screws with a 3/32 in. Allen wrench and remove the handle.
2. If needed, loosen the mounting fasteners b that connect the refrigerator door and handle using a 1/4-in. Allen wrench, and remove the mounting fasteners.

Assembling Refrigerator Handles

1. If needed, reassemble the mounting fasteners on the door with a 1/4 in. Allen wrench.
2. Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws b with a 3/32 in. Allen wrench.

Removing Freezer Drawer Handles

1. Loosen the set screws located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. For models shipped with the handles disassembled, use a 3/32 in. Allen wrench.
2. Loosen the mounting fasteners b with a 1/4 in. Allen wrench, and remove the mounting fasteners.

Assembling Freezer Drawer Handles

1. Assemble the mounting fasteners at both ends of the handle with a 1/4 in. Allen wrench.
2. Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws b with a 1/8 in. Allen wrench. For models shipped with the handle disassembled, use a 3/32 in. Allen wrench.

Removing/Assembling Doors and Drawers

If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway.

Removing the Left Refrigerator Door

1. The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the clip in the joint area. Hold the water supply connection and gently push the collet to detach the water supply line as shown.
2. Remove the screw f from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover g with a flat-head screwdriver.
3. Remove the cover and pull out the tube h. Disconnect all wire harnesses i. Unscrew the ground wire j.
4. Rotate the hinge lever k counterclockwise. Lift the top hinge l free of the hinge lever latch m.
5. Lift the door from the middle hinge pin and remove the door.

Removing the Right Refrigerator Door

1. Remove the top hinge cover screw a. Lift the hook (not visible), located at the bottom of the front side of the cover b, with a flat-head screwdriver.
2. Detach all the wire harnesses c. Unscrew the ground wired.
3. Rotate the hinge lever e clockwise. Lift the top hinge f free of the hinge lever latch g.
4. Lift the door from the middle hinge pin and remove the door.

Removing the Freezer Drawer

1. Pull the drawer open to full extension.
2. Gently lift and pull out the ice bin.
3. Lift the front of the drawer, then pull it straight out.
4. Remove the Durabase basket from the rails. Remove the screws from the rails at both ends.
5. Grip both sides of the drawer and pull it up to remove it from the rails.
6. Hold both rails and push them in simultaneously.

Assembling the Freezer Drawer

1. Pull out both rails simultaneously, until they are fully extended.
2. Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides.
3. Lower the door into its final position and insert the screws in the rails on both sides.
4. Insert the drawer into the frame, and push the drawer back until it clicks into place.
5. Replace the ice bin in the drawer. Insert the Durabase basket in the rail assembly.

Assembling the Right Refrigerator Door

1. Make sure that the plastic sleeve is inserted into the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure.
2. Fit the hinge over the hinge lever latch b and slot it into place. Rotate the lever c counterclockwise to secure the hinge.
3. Connect all the wire harnesses and the ground screw.
4. Set the hinge cover d in place. Insert and tighten the cover screw e.

Assembling the Left Refrigerator Door

1. Make sure that the plastic sleeve is inserted into the bottom of the door. Install the refrigerator door onto the middle hinge.
2. Fit the hinge over the hinge lever latch b and slot it into place. Rotate the lever c clockwise and fasten the hinge.
3. Connect all the wire harnesses and the ground screw.
4. Push the water supply tube into the hole on the top case and pull it through the backplate.
5. Hold the water supply connection and gently push in the collet d to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place.
6. Set the cover in place. Insert and tighten the cover screw j.

FCC Notice

The following notice covers the transmitter module contained in this product. This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications in the construction of this device that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions to satisfy RF exposure compliance.

Industry Canada Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body.

TROUBLESHOOTING

Frequently Asked Questions

Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change.

Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.

Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your refrigerator and the ice maker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off.

Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in position is to assist in the freezing process.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds. With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for 5 seconds. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode.

LIMITED WARRANTY

USA

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. Territories.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.
• The warranty start date will be ninety (90) days from the manufacture date absent valid proof of purchase.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY.

UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
• Damage or missing items to any display, open box, or discounted Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With All Faults”, or a similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use, offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs.
• Replacement of light bulbs, filters, or any consumable parts.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner’s manual.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories (e.g., water filters, etc.), consumable cleaning products, aor ny other products, or services that are not authorized by LG.
• Shelves, door bins, drawers, handles, and accessories, except for internal/functional parts covered under this limited warranty.

Canada

TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair, replace or pro-rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer, and used within Canada, as determined at the sole discretion of LGECI.

• Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory-remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.

EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A  PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT.

TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER

• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
• Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
• Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply, or inadequate supply of air;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes the use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by the use of any accessories, components, or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
• Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply;
• Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With All Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered, or cannot be readily determined at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with the normal operation of the Product;
• Replacement of light bulbs, filters, fuses, or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, door bins, drawers, handles, and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
• Coverage for “Home” repairs, for products in warranty, will be provided if the Product is within a 150 km radius of the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius of an ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair

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Faqs About LG LFXS28596 Door-in-Door Refrigerator