Ecobee3 Lite Wi-Fi Enabled Smart Thermostat Installation Guide

Ecobee3 Lite Wi-Fi Enabled Smart Thermostat

First things first. Here’s what you’ll find in the box.

You’ll also need these tools:

OPTIONAL

Power off your Heating, Ventilation, and Air Conditioning (HVAC) system by using the master switch or circuit breaker box. This is important for your safety.

TIP:
Look for your master switch or circuit breaker box in the basement, attic, utility closet, or behind a wall panel near the thermostat.

Confirm your system is off by turning on your heat (during winter) or your AC (during summer). Wait a few minutes – you should not feel air coming from your vents.

TIP:
If you have a boiler, check to see that the main flame is extinguished.

Remove your old thermostat cover from the wall.

TIP:
Many thermostats simply pop off or unclip from the base, while others may have screws that you will need to remove.

Take a picture of the wires connected to the terminals of your old thermostat. You may need to reference this photo later on.

WARNING:
ecobee3 lite is designed for 24VAC with a 2A maximum current. Do not connect it to line (high) voltage or millivolt systems.

Install your ecobee

with a C-wire

If you have a C wire, it will power your ecobee. You won’t need the Power Extender Kit included in the box.

Carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided.

TIP:
If you have a jumper between Rc, Rh, or R, leave it alone. Only label the wires that run from your wall into a terminal block.

Unscrew the mounting plate of your old thermostat to remove it from the wall.

WARNING:
Be careful, as some thermostats may contain mercury. Recycle your old thermostat safely with your local hazardous waste facility.

Decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes left on the wall by your old thermostat.

OPTIONAL

If using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together.

Pull the wires through the hole in the middle of the backplate and then attach the backplate to the wall using the drywall anchors and screws provided.

TIP:
Use a 3/16” drill bit to drill a hole for the drywall plugs.

Insert your remaining wires into the side (not the front) of their corresponding terminal blocks.

TIP:
Press the terminal block levers to insert the wires more easily.

Tug on the wires gently to ensure they are securely connected.

TIP:
When a wire has been connected correctly, the lever on that block will lower.

Carefully push any excess wire back into the hole and ensure no drafts are coming from the hole(s) in the wall.

TIP:
Large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s).

Gently press your Ecobee thermostat into the backplate until it ‘clicks’ into place.

TIP:
If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed into the wall.

Turn the power to your HVAC system back on using the master switch or at the circuit breaker box.

Say hi to your new ecobee! The screen will power on and guide you through the setup and registration.

TIP:
If your thermostat does not power on, please see the troubleshooting tips in the ‘Extras’ section.

Install your eco bee

without a C-wire
If you don’t have a C wire, you’ll need to use the Power Extender Kit (PEK) included to reliably power your ecobee.

Take your Power Extender Kit, wire labels, tools, and your smartphone, and go to your HVAC system.

TIP:
Your HVAC system can most often be found in your basement or your attic.

Open your HVAC system’s cover to reveal the control board.

WARNING:
HVAC systems contain high-voltage wires. Use caution when working with the control board.

Take a picture of the wires connected to your control board. You may need to reference this photo later on.

Label only the R, Y Y1, G W, or W1 wires with the matching labels provided. If you have more than one wire going into these terminals, only label those coming from your thermostat.

TIP:
If you have wires connected to both Rc and Rh terminals at the control board you may have a two transformer system. Please contact support to help you with installation: 1.877.932.6233 or support@ecobee.com.

Disconnect the labeled R, Y, G, and W wires from the control board.

Connect the wires you disconnected from the control board to their matching gray terminal blocks on the Power Extender Kit.

TIP:
Press the buttons to insert the wires more easily.

Tug on the wires gently to ensure they are securely connected.

TIP:
When a wire has been connected correctly, the button on that block will lower.

Connect the 5 white wires coming out of the Power Extender Kit to the corresponding terminals on your control board.

TIP:
Once again, tug on the wires gently to ensure they are securely connected.

Mount the Power Extender Kit inside your  HVAC system, taking care not to strain the wires. Close the HVAC cover panel securely and return it to your thermostat.

TIP:
Make sure your HVAC panel is fully closed. Some systems will not turn on if the cover panel has not been closed properly.

Back at your thermostat: Carefully disconnect and label the wires from your old thermostat one at a time, using the labels provided.

TIP:
If you have a jumper between Rc, Rh, or R, leave it alone. Only label the wires that run from your wall into a terminal block.

Unscrew the mounting plate of your old thermostat to remove it from the wall.

WARNING:
Be careful, as some thermostats may contain mercury. Recycle your old thermostat safely with your local hazardous waste facility.

Decide if you want to use the trim plate with your ecobee. The trim plate is useful if you want to hide marks or holes on the wall left by your old thermostat.

If using the trim plate, align the mounting holes on the trim plate and backplate and press them into place together.

Pull the wires through the hole in the middle of the backplate and then attach it to the wall using the drywall anchors and screws provided.

TIP:
Use a 3/16” drill bit to drill a hole for the drywall plugs.

Then, connect any remaining wires to their corresponding terminal.

TIP:
Press the terminal block levers to insert the wires more easily.

Tug on the wires gently to ensure they are securely connected.

TIP:
When a wire has been connected correctly, the lever on that block will lower.

Carefully push any excess wires back into the hole and ensure no drafts are coming from the hole(s) in the wall.

TIP:
Large holes behind your thermostat will affect temperature readings. Prevent drafts by covering the hole(s).

Gently press your Ecobee thermostat into the backplate until it ‘clicks’ into place.

TIP:
If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess wires are pushed into the wall.

Turn the power to your HVAC system back on using the master switch or at the circuit breaker box.

Say hi to your new ecobee! The screen will power on and guide you through the setup and registration.

TIP:
If your thermostat does not power on, please see the troubleshooting tips in the ‘Extras’ section.

TROUBLESHOOTING

If your ecobee doesn’t turn on, please try these steps:

1. Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug on the wires to ensure they are not loose.
2. Make sure your HVAC cover panel is closed. Some systems will not turn on if the cover panel has not been closed properly.
3. If you have only one R wire (either R, RC, or RH), make sure it’s inserted into the RC terminal.
4. If you installed the Power Extender Kit, make sure you inserted the wires into the correct terminals:

eco bee support is here to help:

Call:

• 1 877 932 6233 (North America)
• 1 647 428 2220 (international)

Email:

• support@ecobee.com

MEET YOUR ECOBEE

Here’s what you’ll see on the home screen:

MEET YOUR ECOBEE

And here’s what that means:

System Mode

• Shows your current ecobee
• setting [heat/cool/auto/off]

Humidity
Shows the indoor humidity in your home.

Temperature
Shows the temperature in your home.

Menu
Allows you to control your system, schedule a vacation, and more.

Weather
Shows the local weather and forecast for the week.

Quick Changes
Touch this button to easily switch from Home and Away.

Slider to adjust Temperature
Slide the bubble up or down to adjust your preferred temperature.

MEET YOUR ECOBEE

These system mode icons are shown on the Home screen and in Quick Changes.

Heat
Your system is in heat mode. A white icon means your system is off. An orange icon means your system is running.

Fan
Your fan is currently running.

Cool
Your system is in cool mode. A white icon means your system is off. A blue icon means your system is running.

Auto
Your system is in Auto mode, meaning your system will heat or cool as required.

More common icons you’ll find:

Home Screen

Menu

Comfort Settings

WIRING DIAGRAM

Conventional heating and cooling (up to 2 stages each)

NOTE:
Do not jump Rc or Rh. eco bee does this automatically. The R wire needs to go into the Rc terminal on your ecobee.

Heat pump (air or geothermal) with auxiliary heat

NOTE:
Do not jump Rc or Rh. eco bee does this automatically. The R wire needs to go into the Rc terminal on your ecobee.

Boiler or radiant system with air handler and conventional cooling or heating

NOTE:
Do not jump Rc or Rh. eco bee does this automatically. The R wire needs to go into the Rc terminal on your ecobee.

Power Extender Kit thermostat wiring

NOTE:
Do not jump Rc or Rh. eco bee does this automatically. The R wire needs to go into the Rc terminal on your ecobee.

LEGAL

Approvals
This product was designed and built by RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive.

FCC Compliance Statement

Compliance Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the  FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

RF Exposure Information:
This equipment complies with FCC  radiation exposure limits set forth for an uncontrolled environment. To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm during normal operation.

Compliance Notice:
This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

RF Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.

3-Year Limited Warranty

ecobee warrants that for three (3) years from the date of purchase by the consumer (“Customer”), the ecobee3 lite (the “Product”) shall be free of defects in materials and workmanship under normal use and service. During the warranty period, ecobee shall, at its option, repair or replace any defective Products, at no charge.

Any replacement and/or repaired device are warranted for the remainder ofthe original warranty or ninety (90) days, whichever is longer. A proof-of-purchase will be required from the Customer for ecobee to provide a replacement and/or repaired device.

This Warranty is valid only for Products installed in the country in which it is purchased. If the product is defective, call Customer Service at 1-877-932-6233. ecobee will determine whether a replacement product can be sent to you or whether the product should be returned to the following address: ecobee Customer  Service, 250 University Ave, Suite 400, Toronto, Ontario, M5H 3E5, Canada. In the event of a failure of a Product, the Customer may:

1. if Customer did not purchase the Product directly from ecobee, contact the third party contractor from whom the Product was purchased to obtain an equivalent replacement product, provided the contractor determines that the returned Product is defective and Customer is otherwise eligible to receive a replacement product;
2. contact eco bee directly for service assistance at 1-877-932-6233 and Ecobee will determine whether an advance equivalent replacement Product can be sent to the Customer with return shipping supplies (in which case the hold shall be put on the Customer’s credit card for the value of the replacement Product until ecobee has received the defective Product).
   The product should be returned to the following address:ecobee Customer Service, 250 University Ave, Suite 400, Toronto, Ontario, M5H3E5, Canada. If the returned Product is found by ecobee to be defective and the customer otherwise eligible to receive  a replacement product, no amount shall be charged to the Customer’s credit card;
3. ship the defective Product directly to ecobee, in which case the Customer shall contact ecobee directly at 1-877-932- 6233, so ecobee can make the required shipping arrangements. Upon receipt of the defective Product, ecobee will ship an equivalent replacement product to the customer, provided the returned Product is found by ecobee to be defective and the Customer is otherwise eligible to receive a replacement product.

This warranty does not cover removal or reinstallation costs and shall not apply if the damages were found to be caused by something other than defects in materials or workmanship, including without limitation if the Product:

• was operated/stored in abnormal use or maintenance conditions;
• is repaired, modified, or altered, unless Eco bee expressly authorizes such repair, modification, or alteration in writing;
• was subject to abuse, neglect, electrical fault, improper handling, accident, or acts of nature;
• was not installed by a licensed Heating Ventilating and Air Conditioning (HVAC) contractor; or
• was installed improperly.

eco bee’s sole responsibility shall be to repair or replace the Product within the terms stated above. ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY INDIRECTLY FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT.

Some US states and Canadian provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. eco bee’s responsibility for malfunctions and defects in materials and workmanship is limited to repair and replacement as outlined in this warranty statement. All express and implied warranties for the product, including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose, are limited to the three-year duration of this limited warranty.

No warranties, whether expressed or implied, will apply after the limited warranty period has expired. Some US states and Canadian provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. e coble neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it another warranty or liability concerning this product

This warranty gives you specific rights, and you may also have other rights which vary from jurisdiction to jurisdiction. If you have any questions regarding this warranty, please write to ecobee Customer Service, 250 University Ave, Suite 400, Toronto, Ontario, M5H 3E5, Canada.

Legal Notice

Use of the HomeKit™ logo means that an electronic accessory has been designed to connect specifically to iPod®, iPhone®, or iPad®, respectively, and has been certified by the developer to meet Apple® performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance. Apple, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. HomeKit is a trademark of Apple Inc.

FOR MORE MANUALS BY ECOBEE3, VISIT MANUALSDOCK

FAQS About Ecobee3 Lite Wi-Fi Enabled Smart Thermostat