Lenovo ThinkPad E555 Laptop
ABOUT Lenovo
Lenovo is a Chinese multinational technology company that designs, develops, manufactures, and sells personal computers, tablets, smartphones, servers, electronic storage devices, smart televisions, and more. It was founded in 1984 in Beijing, China by a group of Chinese engineers, and was initially called Legend. In 2005, the company acquired IBM’s personal computer business and became the world’s third-largest personal computer manufacturer.
Lenovo operates in more than 60 countries and has a workforce of over 60,000 employees. Its headquarters are in Beijing, China, and Morrisville, North Carolina, USA. Lenovo is known for its ThinkPad and IdeaPad lines of laptops, as well as its Yoga series of 2-in-1 laptops and tablets.
Important safety information
Note: Read the important safety information first.
This information can help you safely use your notebook computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices.
Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.
Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: http://www.lenovo.com/support/phone
Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any questions about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary. In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.
- Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
- Signs of overheating, smoke, sparks, or fire.
- Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
- A cracking, hissing, or popping sound, or strong odor that comes from the product.
- Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or the power adapter.
- The computer product, power cord, or power adapter has been exposed to water.
- The product has been dropped or damaged in any way.
- The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Safety guidelines
Always observe the following precautions to reduce the risk of injury and property damage.
Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs.
You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices. Some products are equipped with a three-pronged plug.
This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords. Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet.
Rechargeable battery notice
Do not attempt to disassemble or modify the battery. Attempting to do so can cause an explosion or liquid leakage from the battery. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. If the rechargeable battery is incorrectly replaced, there is a danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury:
- Replace only with a battery of the type recommended by Lenovo.
- Keep the battery away from fire.
- Do not expose it to water or rain.
- Do not attempt to disassemble it.
- Do not short-circuit it.
- Keep it away from children.
- Do not drop the battery.
Do not put the battery in the trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations.
Product Overview
This chapter provides information about the locations of connectors, locations of important product labels, computer features, specifications, operating environment, and preinstalled programs.
This chapter contains the following topics:
- “Locating computer controls, connectors, and indicators” on page 1
- “Locating labels that contain important product information” on page 8
- “Features” on page 10
- “Specifications” on page 12
- “Operating environment” on page 12
- “Lenovo programs” on page 13
Locating computer controls, connectors, and indicators
This section introduces the computer hardware features to give you the basic information you need to start using the computer.
Front view
- Microphones
- Camera
- TrackPoint® pointing stick
- Power button
- Numeric keypad
- System-status indicator
- Fingerprint reader (available on some models)
- ThinkPad® trackpad
- Media-card slot
- Speakers
Right-side view
- Combo audio connector
- Optical drive (available on some models)
- USB 2.0 connector
- ac power connector
- Lenovo OneLink connector
Left-side view
- Security-lock slot
- Fan louvers
- Ethernet connector
- Video graphics array (VGA) connector
- High-definition multimedia interface (HDMI™) connector
- USB 3.0 connector
- Always On USB 3.0 connector
Bottom view
- Battery
- Memory-upgrade slots
- Storage drive
- Wireless-LAN-card slot
Status indicators
The status indicators show the current status of your computer.
- Fn Lock indicator
The Fn Lock indicator shows the status of the Fn Lock function. For more information, see “Special keys” on page 22. - Speaker-mute indicator
When the speaker-mute indicator is on, the speakers are muted. - Microphone-mute indicator
When the microphone-mute indicator is on, the microphones are muted. - Camera-status indicator
When the camera status indicator is on, the camera is in use. - System-status indicators
The illuminated dots, one in the ThinkPad logo on the outer lid of your computer and the other on the palm rest show the system status of your computer: - System-status indicators
The illuminated dots, one in the ThinkPad logo on the outer lid of your computer and the other on the palm rest show the system status of your computer:- Blinks three times: The computer is initially connected to power.
- On: The computer is on (in normal mode).
- Off: The computer is off or in hibernation mode.
- Blinks fast: The computer is entering hibernation mode.
- Blinks slowly: The computer is in sleep mode.
Machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
The following figure shows the location of the machine type and model of your computer.
FCC ID and IC Certification number label
The FCC ID and IC Certification numbers for the installed wireless communication cards are not shown on the enclosure of your computer. However, Lenovo provides information on the label attached under the battery as shown to instruct you how to locate the FCC ID and IC Certification numbers inside your computer.
The FCC ID and IC Certification number label is affixed on the wireless LAN card.
- installed in the wireless communication card slot of the computer.
To remove the wireless LAN card for repair or replacement, see “Replacing a wireless LAN card” on page 126.
Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.
Certificate of Authenticity label
The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system. The licensed Windows version and product key associated with the computer are printed on this label. Record this information and keep it in a safe place. You might need these numbers to start your computer or reinstall the Windows 7 operating system. Depending on the model, the Certificate of Authenticity label can be on the computer cover, under the battery, or on the power adapter. For more information about the Certificate of Authenticity label, go to:
http://www.microsoft.com/en-us/howtotell/Hardware.aspx
The following figure shows the location of the Certificate of Authenticity label under the battery.
Lenovo programs
Your computer comes with Lenovo programs to help you work easily and securely.
Note: The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to:
http://www.lenovo.com/support
Accessing Lenovo programs on the Windows 7 operating system
You can access Lenovo programs on the Windows 7 operating system through Windows Search or from the Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
Note: If you do not find the program you need, open the Lenovo ThinkVantage® Tools program to find the dimmed icon for the program. Then double-click the icon to install the program.
To access Lenovo programs through Windows Search, do the following:
- Click the Start button and then type the program name or the icon name into the search box.
- Locate the program by the program name or the icon name and then click the program to launch it.
Depending on the model, your computer might support the following Lenovo programs:
Note: The available programs are subject to change without notice.
Table 1. Lenovo programs available on the Windows 7 operating system
Program name | Icon name |
Access Connections™ | Lenovo – Internet Connection |
Active Protection System™ | Lenovo – Airbag Protection |
Communications Utility | Lenovo – Web Conferencing |
Lenovo Fingerprint Manager | Lenovo – Fingerprint Manager |
Lenovo SHAREit | Lenovo SHAREit |
Lenovo QuickControl | Lenovo QuickControl |
Lenovo QuickDisplay | Lenovo QuickDisplay |
Program name | Icon name |
Lenovo Solution Center | Lenovo – System Health and Diagnostics |
Lenovo ThinkVantage Tools | Lenovo ThinkVantage Tools |
Message Center Plus | Messages from Lenovo |
Password Manager | Lenovo – Password Vault |
Power Manager | Lenovo – Power Controls |
Recovery Media | Lenovo – Factory Recovery Disks or Create Recovery Media |
Rescue and Recovery® | Lenovo – Enhanced Backup and Restore |
System Update | Lenovo – Update and Drivers |
Accessing Lenovo programs on the Windows 8.1 operating system
You can access Lenovo programs on the Windows 8.1 operating system from the Start screen or the Apps screen. Depending on the model, your computer might support the following Lenovo programs:
Note: The available programs are subject to change without notice.
- Active Protection System
- Lenovo Fingerprint Manager
- Lenovo Companion
- Lenovo Microphone Mute
- Lenovo SHAREit
- Lenovo QuickControl
- Lenovo Settings
- Lenovo Solution Center
- Lenovo Support
- Lenovo PC Experience
- Password Manager
- System Update
An introduction to Lenovo programs
This topic provides a brief introduction to some Lenovo programs.
Note: The available programs are subject to change without notice.
- Access Connections (Windows 7)
The Access Connections program is a connectivity assistant program for creating and managing location profiles. Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office. By switching between location profiles as you move your computer from place to place, you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time. - Communications Utility (Windows 7)
The Communications Utility program enables you to configure settings for the integrated camera and audio devices. - Lenovo QuickDisplay (Windows 7)
The Lenovo QuickDisplay program enables you to establish a connection between your computer and a Wi-Fi display projector. This provides you with a quick and easy way to make presentations. - Lenovo ThinkVantage Tools (Windows 7)
The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various programs, such as Lenovo Fingerprint Manager, Lenovo Solution Center, and so on. - Message Center Plus (Windows 7)
The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. - Power Manager (Windows 7)
The Power Manager program provides convenient, flexible, and complete power management for the computer. It enables you to adjust your computer power settings to achieve the best balance between performance and power saving. - Recovery Media (Windows 7)
The Recovery Media program enables you to restore the contents of the storage drive to the factory default settings. - Rescue and Recovery (Windows 7)
The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system. - Lenovo Companion (Windows 8.1)
Through the Lenovo Companion program, you can get information about the accessories for your computer, view blogs and articles about your computer, and check for other recommended programs. - Lenovo Settings (Windows 8.1)
The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot, configuring camera and audio settings, optimizing your power settings, and creating and managing multiple network profiles. - Lenovo Support (Windows 8.1)
The Lenovo Support program enables you to register your computer with Lenovo, download and view user manuals, get the warranty information of your computer, and explore help and support information. - Lenovo PC Experience (Windows 8.1)
The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System, User Guide, and Lenovo Solution Center. - Active Protection System (Windows 7 and Windows 8.1)
The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive, such as system tilt, excessive vibration, or shock. The hard disk drive is less vulnerable to damage when it is not operating. This is because when the hard disk drive is not operating, the system stops it from spinning, and might also move the read and write heads of the drive to areas that do not contain data. As soon as the shock sensor senses that the environment is stable again (minimal change in system tilt, vibration, or shock), it turns on the hard disk drive. - Lenovo Fingerprint Manager (Windows 7 and Windows 8.1)
If your computer comes with a fingerprint reader, the Lenovo Fingerprint Manager program enables you to enroll your fingerprint and associate it with your passwords. As a result, fingerprint authentication can replace your password and enable simple and secure user access. - Lenovo Microphone Mute (Windows 7 and Windows 8.1)
The Lenovo Microphone Mute program enables you to set which recording devices will be controlled by the microphone-mute key on your computer. By pressing the microphone-mute key, you can mute or unmute the recording devices that you have selected in the Lenovo Microphone Mute program. - Lenovo SHAREit (Windows 7 and Windows 8.1)
The Lenovo SHAREit program enables you to share files easily and rapidly across devices such as computers and smartphones, even without any Internet connection. You can connect to your friends and send photos, folders, and other files through Lenovo SHAREit. Every sharing is quick and simple. - Lenovo QuickControl (Windows 7 and Windows 8.1)
The Lenovo QuickControl program enables you to control your computer remotely from your smartphone. You can control the mouse, enter text, control movies and music, give presentations, and more. - Lenovo Solution Center (Windows 7 and Windows 8.1)
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. - Password Manager (Windows 7 and Windows 8.1)
The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. - System Update (Windows 7 and Windows 8.1)
The System Update program enables you to keep the software on the computer up-to-date by downloading and installing software packages, including ThinkVantage programs, device drivers, Unified Extensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-party programs.
Using your computer
This chapter provides information on using some of the computer components. This chapter contains the following topics:
- “Registering your computer” on page 17
- “Frequently asked questions” on page 17
- “Using the multi-touch screen” on page 19
- “Special keys” on page 22
- “ThinkPad pointing device” on page 24
- “Power management” on page 29
- “Connecting to the network” on page 33
- “Using an external display” on page 36
- “Using audio features” on page 37
- “Using the camera” on page 38
- “Using the optical drive” on page 39
- “Using a flash media card” on page 39
Using the multi-touch screen
This topic provides instructions on how to use the multi-touch screen that is available on some models.
Notes:
- Your computer screen might look different from the following illustrations.
- Depending on the app you use, some gestures might not be available.
Touch gesture (touch models only) | Description |
Touch: Tap.
Mouse action: Click.
Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app.
Supported operating systems: Windows 7 and Windows 8.1 |
|
Touch: Tap and hold.
Mouse action: Right-click.
Function: Open a menu with multiple options.
Supported operating systems: Windows 7 and Windows 8.1 |
|
Touch: Slide.
Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow.
Function: Scroll through items, such as lists, pages, and photos.
Supported operating systems: Windows 7 and Windows 8.1 |
|
Touch: Drag an item to the desired location. Mouse action: Click, hold, and drag an item. Function: Move an object.
Supported operating systems: Windows 7 and Windows 8.1 |
|
Touch: Move two fingers closer together.
Mouse action: Press the Ctrl key while scrolling the mouse wheel backward.
Function: Zoom out.
Supported operating systems: Windows 7 and Windows 8.1 |
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Touch: Move two fingers farther apart.
Mouse action: Press the Ctrl key while scrolling the mouse wheel forward.
Function: Zoom in.
Supported operating systems: Windows 7 and Windows 8.1 |
|
Touch: Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise (supported only on some apps).
Mouse action: If the app supports rotation, click the rotation icon.
Function: Rotate an item.
Supported operating systems: Windows 7 and Windows 8.1 |
Touch gesture (touch models only) | Description |
Touch: Swipe in from the right edge.
Mouse action: Move the pointer to the bottom-right or top-right corner of your screen.
Function: Display the charms that contain system commands, such as Start, Settings, Search, Share, and Devices.
Supported operating system: Windows 8.1 |
|
Touch: Swipe in from the left edge.
Mouse action: Move the pointer to the top-left corner of your screen, and then click. Keep clicking to cycle through the open apps.
Function: Cycle through and switch to open apps.
Supported operating system: Windows 8.1 |
|
Touch: Swipe in and out on the left edge.
Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.
Function: View the recently used apps or select an active app from the list.
Supported operating system: Windows 8.1 |
|
Touch: Swipe up to the top edge.
Mouse action: Click the downward arrow () located near the bottom-left corner of the Start screen.
Function: View all apps on the Start screen.
Supported operating system: Windows 8.1 |
|
Touch: Swipe in from the top or bottom edge of the Start screen, tap Customize, and then tap the desired icon.
Mouse action: Right-click a blank area on the Start screen, click Customize, and then click the desired icon.
Function: Customize tiles on the Start screen, or uninstall an app.
Supported operating system: Windows 8.1 |
Touch gesture (touch models only) | Description |
|
Touch: Swipe in from the top or bottom edge of an open app.
Mouse action: Right-click anywhere on an open app.
Function: View the app commands on an open app, such as Copy, Save, and Delete, depending on the app.
Supported operating system: Windows 8.1 |
Touch: Swipe in from the top edge to the bottom on an open app.
Mouse action: From the top edge of the screen, click, hold, and move the pointer to the bottom of the screen. Then, release the button.
Function: Close the current app.
Supported operating system: Windows 8.1 |
Tips on using the multi-touch screen
- The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
- Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
- Regularly calibrate the accuracy of the finger input to avoid a discrepancy.
Tips on cleaning the multi-touch screen
- Turn off the computer before cleaning the multi-touch screen.
- Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.
- Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.
Special keys
Your computer has several special keys to help you work more easily and effectively.
ThinkPad pointing device
The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as moving the pointer, left-clicking, right-clicking, and scrolling. With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out. The ThinkPad pointing device consists of the following components:
- Pointing stick
- Trackpad
Using the ThinkPad pointing device
Depending on your preference, you can use the ThinkPad pointing device in one of the following modes:
- TrackPoint mode
- Trackpad mode
- Classic TrackPoint mode
To change a mode for the ThinkPad pointing device, see “Customizing the ThinkPad pointing device” on page 28.
Note: By default, TrackPoint mode and Trackpad mode are both enabled. You can use either one of them.
TrackPoint mode
In TrackPoint mode, use the pointing stick to move the pointer, and use the trackpad to perform other actions such as left-clicking, right-clicking, and scrolling. You also can use the trackpad to perform a variety of touch gestures. For how to use the touch gestures, see “Using the trackpad touch gestures” on page 27.
- Pointing
Use the pointing stick to move the pointer. To use the pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the pressure you apply to the pointing stick. - Scrolling
Press and hold the dotted scrolling bar while moving the pointer in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps. - Right-clicking
Press the right-clicking zone to display a shortcut menu. - Left-clicking
Press the left-clicking zone to select or open an item.
Trackpad mode
In Trackpad mode, use the trackpad to perform all the actions, such as moving the pointer, left-clicking, right-clicking, and scrolling. You also can use the trackpad to perform a variety of touch gestures. For how to use the touch gestures, see “Using the trackpad touch gestures” on page 27.
- Left-clicking
Press the left-clicking zone to select or open an item. - Right-clicking
Press the right-clicking zone to display a shortcut menu.
Enhancing your computer
This chapter provides instructions on how to use hardware devices to expand your computer capabilities.
- “Finding ThinkPad options” on page 41
- “ThinkPad OneLink Dock” on page 41
- “ThinkPad OneLink Pro Dock” on page 42
Finding ThinkPad options
If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more.
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card. To shop at Lenovo, go to:
http://www.lenovo.com/accessories/services/index.html
ThinkPad OneLink Dock
Depending on the model, your computer might support the ThinkPad OneLink Dock (hereafter referred to as the dock). Attach your computer to the dock to expand the working capability. This topic provides basic information about the dock. For detailed information about using the dock, refer to the documentation that comes with the dock.
Note: Depending on the model, your dock might look slightly different from the illustrations in this topic.
Front view
- Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture.
- USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0.
- Always On USB connector: By default, the Always On USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode, hibernation mode, or is off. For more information, refer to the documentation that comes with the dock.
- Combo audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug.
- System-status indicator: The indicator on the illuminated ThinkPad logo functions the same as the one on the computer. For details, see “Status Indicators” on page 6.
- Power button: The power button on the dock functions the same as the one on the computer.
Rearview
- USB 2.0 connector: Used to connect devices that are compatible with USB 2.0.
- Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connector have the same function as the ones on the computer.
- HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI.
- Power connector: Used to connect the AC power adapter.
- Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer.
You and your computer
This chapter provides information about accessibility, comfort, and traveling with your computer.
Accessibility and comfort
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information” on page 46.
Ergonomic information
Working in the virtual office might mean adapting to frequent changes in your environment. For example, adapting to the surrounding light sources, proper seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort. This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.
Travel accessories
The following is a checklist of items to consider packing when you are going to travel:
- ThinkPad ac power adapter
- External mouse, if you are accustomed to using one
- Ethernet cable
- Extra battery, charged
- A quality carrying case that provides adequate cushion and protection
- External storage device
If you are traveling to another country, you might want to consider an AC power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories.
Security
This chapter provides information about how to protect your computer from theft and unauthorized use.
- “Using passwords” on page 53
- “Hard disk security” on page 57
- “Using the fingerprint reader” on page 58
- “Notice on deleting data from your storage drive” on page 60
- “Using firewalls” on page 61
- “Protecting data against viruses” on page 61
Swiping your finger over the fingerprint reader
To swipe your finger over the reader, do the following:
- Place the top joint of your finger on the sensor.
- Apply light pressure and swipe your finger toward the reader in one smooth motion. Do not lift your finger when you are swiping it.
Maintaining the fingerprint reader
The following actions could damage the fingerprint reader or cause it not to work properly:
- Scratching the surface of the reader with a hard, pointed object.
- Scraping the surface of the reader with your fingernail or anything hard.
- Using or touching the reader with a dirty finger.
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth:
- The surface of the reader is dirty or stained.
- The surface of the reader is wet.
- The reader often fails to enroll or authenticate your fingerprint.
If your finger has any of the following conditions, you might not be able to register or authenticate it:
- Your finger is wrinkled.
- Your finger is rough, dry, or injured.
- Your finger is stained with dirt, mud, or oil.
- The surface of your finger is different from when you enrolled your fingerprint.
- Your finger is wet.
- A finger is used that has not been enrolled.
To improve the situation, try the following:
- Clean or wipe your hands to remove any excess dirt or moisture from the fingers.
- Enroll and use a different finger for authentication.
- If your hands are dry, apply lotion to them.
For more information on how to use the fingerprint reader, refer to the help system of the Lenovo Fingerprint Manager program.
Notice on deleting data from your storage drive
Some of the data stored on the storage drive might be sensitive. Handing your computer over to someone else without deleting the loaded software, such as operating systems and application software, might even violate license agreements. Be sure to delete data stored on the storage drive before you dispose of, sell, or hand over your computer.
You can use the following methods to delete data from the storage drive:
- Move the data to the Recycle Bin, and then empty the Recycle Bin.
- Delete the data.
- Format your storage drive, using the software for initializing it.
- Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.
These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on the storage drive for unexpected purposes. To prevent leakage of data, it is important that you delete all the data from the storage drive when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the storage drive with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But it is recommended that you use the software (payware) or service (pay service) developed for that purpose.
The process might take several hours. For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive or hybrid drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download these tools. If an Encryption solid-state drive a Disk Encryption hard disk drive or a Disk Encryption hybrid drive is supported and installed in your computer, you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erase the Solid State Drive tool.
Protecting data against viruses
Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses. The antivirus program is designed to help you detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help information system of your antivirus software.
Advanced configuration
This chapter provides the following information to help you configure the computer:
- “Installing a new operating system” on page 63
- “Installing device drivers” on page 65
- “Using the ThinkPad Setup program” on page 65
Installing a new operating system
In some situations, you might need to install a new operating system. This topic provides instructions on how to install a new operating system.
Installing the Windows 7 operating system
Before you start, print these instructions.
Attention: The process of installing a new operating system deletes all the data on your storage drive, including the data that were stored in a hidden folder. To install the Windows 7 operating system, do the following:
- Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device.
- The supplement files for the Windows 7 operating system are in the C:\SWTOOLS\OSFIXES directory.
- The device drivers are in the C:\SWTOOLS\DRIVERS directory.
- The preinstalled programs are in the C:\SWTOOLS\APPS directory.
- Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 65.
- Select Startup ➙ UEFI/Legacy Boot. Then do one of the following:
- To install the Windows 7 (32-bit) operating system, select Legacy Only or Both.
- To install the Windows 7 (64-bit) operating system in Legacy mode, select Legacy Only.
- To install the Windows 7 (64-bit) operating system in UEFI mode, select UEFI Only.
- Press the F10 key to exit the ThinkPad Setup program.
- Insert the Windows 7 operating system installation DVD into the optical drive, and restart the computer.
- Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system.
- Install the device drivers. See “Installing device drivers” on page 65.
- Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\ directory. For more information, go to the Microsoft Knowledge Base home page at:
http://support.microsoft.com/ - Install the registry patches, for example, the Enabling Wake on LAN from Standby for the ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at:
http://www.lenovo.com/support
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly. When you install the Windows 7 operating system, you might need one of the following country or region codes:
Country or region | Code | Country or region | Code |
China | SC | Netherlands | NL |
Denmark | DK | Norway | NO |
Finland | FI | Spain | SP |
France | FR | Sweden | SV |
Germany | GR | Taiwan and Hong Kong | TC |
Italy | IT | United States | US |
Japan | JP |
Installing the Windows 8.1 operating system
Before you start, print these instructions.
Attention: The process of installing a new operating system deletes all the data on your storage drive, including the data that were stored in a hidden folder. To install the Windows 8.1 operating system, do the following:
- Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 65.
- Select Startup ➙ Boot to display the Boot Priority Order submenu.
- Select the drive that contains the Windows 8.1 operating system installation program, for example, USB HDD.
- Press the F10 key to exit the ThinkPad Setup program.
- Connect the drive that contains the Windows 8.1 operating system installation program to the computer, and restart the computer.
- Install the Windows 8.1 fix modules. Go to the Microsoft Knowledge Base home page at
http://support.microsoft.com/. Type the number of the fixed module in the search field, then click Search. - Install the registry patches, for example, the Enabling Wake on LAN from Standby for the ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at:
http://www.lenovo.com/support - Install the device drivers. See “Installing device drivers” on page 65.
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly. When you install the Windows 8.1 operating system, you might need one of the following country or region codes:
Country or region | Code | Country or region | Code |
China | SC | Netherlands | NL |
Denmark | DK | Norway | NO |
Finland | FI | Spain | SP |
France | FR | Sweden | SV |
Germany | GR | Taiwan and Hong Kong | TC |
Italy | IT | United States | US |
Japan | JP |
Main menu
When you enter the ThinkPad Setup program, you will first see the Main menu as follows:
- UEFI BIOS Date (Year-Month-Day)
- Embedded Controller Version
- ME Firmware Version
- Machine Type Model
- System-unit serial number
- System board serial number
- Asset Tag
- CPU Type
- CPU Speed
- Installed memory
- UUID
- MAC address (Internal LAN)
- Preinstalled OS License
- UEFI Secure Boot
Config menu
To change the configuration of your computer, select the Config tab from the ThinkPad Setup menu.
The following table lists the Config menu items. Default values are in boldface.
Attention: The default configurations are already optimized for you. Improper changes in the configurations might cause unexpected results.
Table 3. Config menu items
Menu item | Submenu item | Selection | Comments |
Network | Wake On LAN | • Disabled
• AC Only • AC and Battery |
Enable the computer to power on when the Ethernet controller receives a magic packet (a special network message). |
If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached. | |||
If you select AC and Battery, Wake on LAN is enabled with any power sources. | |||
Notes: | |||
• The magic packet type Wake on LAN requires ac power. | |||
• The Wake on LAN function does not work when a hard disk password is set. | |||
Ethernet LAN Option ROM | • Disabled | Loads the Ethernet LAN Option ROM to enable |
Menu item | Submenu item | Selection | Comments |
(for Legacy Only boot mode or Both with Legacy first) |
• Enabled | startup from an integrated network device. | |
UEFI IPv4 Network Stack
(for UEFI Only boot mode or Both with UEFI first) |
• Disabled
• Enabled |
Enable or disable the Internet Protocol Version 4 (IPv4) network stack for the UEFI environment. | |
UEFI IPv6 Network Stack
(for UEFI Only boot mode or Both with UEFI first) |
• Disabled
• Enabled |
Enable or disable Internet Protocol Version 6 (IPv6) network stack for UEFI environment. | |
UEFI PXE Boot Priority
(for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled.) |
• IPv6 First
• IPv4 First |
Select network stack priority for UEFI PXE boot. | |
USB | USB UEFI BIOS Support | • Disabled
• Enabled |
Enables or disables boot support for USB storage devices. |
Always On USB | • Disabled
• Enabled |
If you select Disabled, the external USB devices
cannot be charged through USB connectors. |
|
Always On USB Charge in Battery Mode | • Disabled
• Enabled |
If you select Enabled, the Always On USB connector enables you to charge some mobile digital devices and smartphones when the computer is powered off or in hibernation mode on the condition that the AC power adapter is connected. | |
USB 3.0 Mode | • Disabled
• Enabled • Auto |
Set the USB 3.0 controller mode for the ports shared between USB 2.0 and USB
3.0 controllers. |
|
If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors. | |||
If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. | |||
If you select Disabled, it disables and hides the USB
3.0 controller, and USB 3.0 |
Menu item | Submenu item | Selection | Comments |
connectors will work as USB 2.0 connectors. | |||
Keyboard/Mouse | Fn and Ctrl Key swap | • Disabled
• Enabled |
If you select Enabled, the Fn key works as the Ctrl key, and the Ctrl key works as the Fn key. |
Note: Even when Enabled is selected, you need to press the Fn key to resume the computer from sleep mode to normal operation. | |||
Display | Boot Display Device | • ThinkPad LCD
• Analog (VGA) • Digital on ThinkPad • Display on Dock |
Select the display device that is to be activated at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. |
Total Graphics Memory | • 256MB
• 512MB |
Allocate total memory which Intel’s internal graphics device shares. | |
If you select 512MB, the maximum usable memory might be reduced on the 32-bit operating system. | |||
Note: This sub-menu is only supported in models with an Intel CPU. | |||
Power | Intel SpeedStep® technology | • Disabled
• Enabled |
Select the mode of Intel SpeedStep technology at runtime. |
• Maximum Performance: Always the highest speed | |||
• Battery Optimized: Always the lowest speed | |||
• Disabled: No runtime support, lowest speed | |||
Note: This sub-menu is only supported in models with an Intel CPU. | |||
CPU Power Management | • Disabled
• Enabled |
Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no computer activities. Normally, it is not necessary to change the setting. | |
Intel Rapid Start Technology | • Disabled
• Enabled |
To use this feature, a special partition on the solid-state drive is required. |
Menu item | Submenu item | Selection | Comments |
Enter after: |
When enabled, the computer enters a lower power state after the specified time in a sleep state. And it takes only seconds to resume normal operation.
Note: This sub-menu is only supported in models with an Intel CPU. |
||
• Immediately | |||
• 1 minute | |||
• 2 minutes | |||
• 5 minutes | |||
• 10 minutes | |||
• 15 minutes | |||
• 30 minutes | |||
• 1 hour | |||
• 2 hours | |||
• 3 hours | |||
Beep and Alarm | Password Beep | • Disabled
• Enabled |
Enable this option to have a beep sound when the system is waiting for a power-on, hard disk, or supervisor password.
Different beeps will sound when the entered password matches or does not match the configured password. |
Keyboard Beep | • Disabled
• Enabled |
Enable this option to have a beep sound when unmanageable key combinations are pressed. | |
CPU | Core Multi-Processing | • Disabled
• Enabled |
If you select Enabled, additional execution core units within a microprocessor are enabled. |
If you select Disabled, only one execution core unit within a microprocessor is enabled. | |||
Note: This sub-menu might be supported in models with an Intel CPU. | |||
Intel Hyper-Threading Technology | • Disabled
• Enabled |
If you select Enabled, additional microprocessor threads are enabled.
These threads appear as additional processors but share some resources with the other threads within a microprocessor. |
|
If you select Disabled, only one thread within each execution core unit is enabled. |
Menu item | Submenu item | Selection | Comments |
Note: This sub-menu might be supported in models with an Intel CPU. |
Date and Time menu
To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following:
- Use the cursor keys to select System Date or System Time.
- Type a date or time.
Security menu
To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.
The following table lists the Security menu items. Default values are in boldface.
Attention: The default configurations are already optimized for you. Improper changes in the configurations might cause unexpected results.
Table 4. Security menu items
Menu item | Submenu item | Selection | Comments |
Password | Supervisor Password | • Disabled
• Enabled |
Refer to “Supervisor password” on page 54. |
Lock UEFI BIOS Settings | • Disabled
• Enabled |
Enable or disable the function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor’s password. By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change items in the ThinkPad Setup program. | |
Set Minimum Length | • Disabled
• Password length options |
Specify a minimum length for the power-on password and hard disk password. By default, this is set to Disabled. If you set the supervisor password and specify a minimum length for passwords, no one but you can change the length. | |
Password at Unattended boot | • Disabled
• Enabled |
If you select and enable Password at unattended boot, a password prompt is displayed when the computer is turned on, from either a power-off |
Menu item | Submenu item | Selection | Comments |
state or hibernation state. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system.
To prevent unauthorized access, set the user authentication on the operating system. |
|||
Password at Restart | • Disabled
• Enabled |
If you select and enable
Password at restart, a password prompt is displayed when you restart the computer. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system. To prevent unauthorized access, set the user authentication on the operating system. |
|
Password at Boot Device List | • Disabled
• Enabled |
If the security password is set, this option is used to specify whether the
A security password must be entered to display the F12 boot device list.
Select Enabled to prompt for the security password.
Select Disabled to proceed without any user action required. |
|
Password Count Exceeded Error | • Disabled
• Enabled |
Select Enabled to show the POST 0199 error and prompt for the Security password.
Select Disabled to hide the POST 0199 error and proceed without any user action required. |
|
Power-On Password | • Disabled
• Enabled |
Refer to “Power-on password” on page 53. | |
Hard Disk X Password | • Disabled
• Enabled |
Refer to “Hard disk passwords” on page 55. |
Menu item | Submenu item | Selection | Comments |
UEFI BIOS Update Option | Flash BIOS Updating by End-Users | • Disabled
• Enabled |
If you select Enabled, all users can update the UEFI BIOS. If you select
Disabled, only the person who knows the supervisor’s password can update the UEFI BIOS. |
Secure RollBack Prevention | • Disabled
• Enabled |
If you select Disabled, you can flash the older version of UEFI BIOS. | |
Memory Protection | Execution Prevention | • Disabled
• Enabled |
Some computer viruses and worms cause memory buffers to overflow by running code where only data is allowed. If the Data Execution Prevention feature can be used with your operating system, then by selecting Enabled you can protect your computer against attacks by such viruses and worms. If after choosing Enabled you find that a program does not run correctly, select Disabled and reset the setting. |
Virtualization | Intel Virtualization Technology | • Disabled
• Enabled |
If you select Enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Virtualization Technology.
Note: This sub-menu is only supported in models with an Intel CPU. |
Intel VT-d Feature | • Disabled
• Enabled |
Intel VT-d is Intel Virtualization Technology for Directed I/O. When enabled, a VMM can utilize the platform infrastructure for I/O virtualization.
Note: This sub-menu is only supported in models with an Intel CPU. |
|
AMD-V™ Technology | • Disabled
• Enabled |
When you select Enabled, a VMM can utilize the additional hardware capabilities provided
by AMD Virtualization technology. |
Menu item | Submenu item | Selection | Comments |
Note: This sub-menu is only supported in models with an AMD CPU. |
|||
I/O Port Access | Ethernet LAN | • Disabled
• Enabled |
If you select Enabled, you can use the Ethernet LAN device. |
Wireless LAN | • Disabled
• Enabled |
If you select Enabled, you can use wireless LAN devices. | |
Bluetooth | • Disabled
• Enabled |
If you select Enabled, you can use Bluetooth devices. | |
USB Port | • Disabled
• Enabled |
If you select Enabled, you can use USB connectors. | |
Memory Card Slot | • Disabled
• Enabled |
If you select Enabled, you can use the memory card slots. | |
Integrated Camera | • Disabled
• Enabled |
If you select Enabled, you can use the integrated camera. | |
Microphone | • Disabled
• Enabled |
If you select Enabled, you can use the microphones (internal, external, or
line-in). |
|
Anti-Theft | Computrace Module Activation | • Disabled
• Enabled • Permanently Disabled |
Enable or disable the UEFI BIOS interface to activate the computer module. Computrace is an optional monitoring service from Absolute Software.
Note: If you set the Computrace module activation to Permanently Disabled, you will be unable to enable this setting again. |
Secure Boot | Secure Boot | • Disabled
• Enabled |
Enable or disable the UEFI Secure Boot feature. Select Enable to prevent unauthorized operating systems from running at boot time. Select Disabled to allow any operating
systems to run at boot time.
Note: To enable Secure Boot, you need to set the startup setting as UEFI Only and set CSM Support as No. |
Menu item | Submenu item | Selection | Comments |
Platform Mode | • Setup Mode
• User Mode |
Specify the system operating mode. | |
Secure Boot Mode | • Standard Mode
• Custom Mode |
Specify the system operating mode. | |
Reset to Setup Mode | • Yes
• No |
This option is used to clear the current platform key and put the system into Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot mode will be set to Custom Mode. | |
Restore Factory keys | • Yes
• No |
This option is used to restore all keys and certificates in Secure Boot databases to factory defaults. Any customized Secure Boot settings
will be erased, and the default platform key will be re-established along with the original signature databases including the certificate for the Windows 8.1 Operating System. |
|
Clear All Secure Boot Keys | • Yes
• No |
This option is used to clear all keys and certificates in Secure Boot databases.
You can install your own keys and certificates after selecting this option. |
Startup menu
To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu.
Attention:
- After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. Otherwise, your data might be erased or overwritten.
- If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of the startup sequence.
To change the startup sequence temporarily so that the computer starts from a desired drive, do the following:
- Restart the computer. When the ThinkPad logo is displayed, press the F12 key.
- Select the device that you want the computer to start from.
Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.
The following table lists the Startup menu items. Default values are in boldface.
Note: Some items are displayed on the menu only if the computer supports the corresponding features. Table
Table 5. Startup menu items
Menu item | Selection | Comments |
Boot | Select the boot device when you press the power button to turn on the computer. | |
Network Boot | Select the boot device when the computer wakes from LAN. If Wake On LAN is enabled, a network administrator can turn on all of the computers in a LAN remotely by use of network management software. | |
UEFI/Legacy Boot | • Both
• UEFI Only • Legacy Only
UEFI/Legacy Boot Priority • UEFI First • Legacy First
CSM Support (for UEFI Only) • No • Yes |
Select system boot capability.
• Both: Select priority of boot options between UEFI and Legacy. • UEFI Only: The computer will start from the UEFI-enabled operating system. • Legacy Only: The computer will boot from any operating system other than the UEFI-enabled one.
Note: If you select UEFI Only, the computer cannot start from the bootable devices that do not have the UEFI-enabled operating system.
Compatibility Support Module (CSM) is required for starting the legacy operating system. If you select UEFI Only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable. |
Boot Mode | • Quick
• Diagnostics |
Screen during the POST:
• Quick: The ThinkPad Logo screen is displayed. • Diagnostics: Test messages are displayed.
Note: You can also enter Diagnostic mode by pressing Esc during POST. |
Option Key Display | • Disabled
• Enabled |
If you select Disabled, then the message “To interrupt normal startup, press Enter” is not displayed during the POST. |
Menu item | Selection | Comments |
Boot Device List F12 Option | • Disabled
• Enabled |
If you select Enabled, the F12 key is recognized and the Boot Menu window is displayed. |
Boot Order Lock | • Disabled
• Enabled |
If you select Disabled, your computer will boot using the default priority. If you select Enabled, your computer will boot using the priority you have customized. |
Restart menu
To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu.
The following submenu items are displayed:
- Exit Saving Changes: Save the changes and restart the computer.
- Exit Discarding Changes: Discard the changes and restart the computer.
- Load Setup Defaults: Restore to the factory default settings.
Note: Enable Optimized Defaults to meet the Windows 8.1 certification requirements. When you change this setting, some other settings are changed automatically, such as CSM Support, UEFI/Legacy Boot, Secure Boot, and Secure RollBack Prevention.
- Discard Changes: Discard the changes.
- Save Changes: Save the changes.
Troubleshooting computer problems
This chapter provides information on what to do if you experience a problem with your computer.
- “Diagnosing problems” on page 85
- “Troubleshooting” on page 85
Diagnosing problems
If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance.
Notes:
- The Lenovo Solution Center program also is available for download at:
http://www.lenovo.com/diags - If you are using another Windows operating system rather than Windows 7 or Windows 8.1, you can find the latest information about diagnostics for your computer at:
http://www.lenovo.com/diagnose
If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the hard disk drive or hybrid drive to the factory default state. For more information, see “Creating and using a recovery media” on page 105. To run the Lenovo Solution Center program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13. For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Troubleshooting
If your computer has an error, it typically displays a message or an error code or makes a beep when you turn it on. When you experience a problem, refer to the corresponding sections in this topic to try to solve the problem by yourself.
Computer stops responding
Print these instructions now and keep them on your computer for reference later. If your computer is completely unresponsive (you cannot use the ThinkPad pointing device or the keyboard), do the following:
- Press and hold the power button on either your computer or the connected ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock (hereinafter called the dock) until the computer turns off. After the computer is turned off, restart by pressing the power button. If the computer does not turn on, continue with step 2. Note: Do not remove the battery and the AC power adapter or the battery and the dock to reset the computer.
- While the computer is turned off, remove all power sources from the computer (battery and the AC power adapter or battery and the dock). Hold down the power button for 10 seconds. Plug in the AC power adapter or the dock while keeping the battery out of the computer. If the computer does not turn back on, continue with step 3.
Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn the computer off. Once the computer is off, reattach the battery and restart the computer. If the computer does not start with the battery reattached, remove the battery and again start with step 2. If the computer starts with AC power but does not start when the battery is attached, call the Customer Support Center for support. - While the computer is off, remove all sources of power (battery and the AC power adapter or battery and the dock). Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, and so on). Repeat step 2. If step 2 is unsuccessful, continue with step 4.
Note: The following steps involve removing static-sensitive components from your computer. Make sure that you are properly grounded and remove all sources of power attached to the computer. If you are uncomfortable or unsure about removing components, call the Customer Support Center for assistance. - While the computer is off, remove all sources of power and external hardware. Remove any non-original memory module added to your computer. After removing the extra memory module and reinstalling the original memory module, repeat step 2. If the computer still does not turn on, consult the user manual for other customer-replaceable components that are attached to your computer.
FCC STATEMENT
The following information refers to the ThinkPad Edge E550, E555, and E550c, machine type 20DF, 20DG, 20DH, and 20E0. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated 1009 Think Place – Building One Morrisville, NC 27560
Phone Number: 919-294-5900
Appendix B. WEEE and recycling statements
Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo’s Internet site at http://www.lenovo.com/social_responsibility/us/en/.
Important WEEE information
The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography. This label is applied to various products to indicate that the product is not to be thrown away, but rather put in the established collection systems for reclaiming these end-of-life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end-of-life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycling, and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/recycling
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
- Lenovo
Access Connections - Active Protection System
- Secure Data Disposal
- ThinkPad
- ThinkPad logo
- TrackPoint
- ThinkVantage
- UltraConnect
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FAQs About Lenovo ThinkPad E555 Laptop
What distinguishes a ThinkPad from a typical laptop?
Laptops from Lenovo are made specifically for commercial use. To encrypt information, the ThinkPad provides additional security choices. The Windows Pro operating system is also used on these laptops. They can easily take a hit due to the excellent build quality.
Is the ThinkPad suitable for students?
Because of its durability and superior keyboard, the Lenovo ThinkPad brand has been a go-to choice for college students for many years. The ThinkPad X1 Carbon stands out as an excellent choice in 2023 thanks to its lightweight design, long battery life, and reliable performance.
Is the touch screen on the ThinkPad?
Intel Core i7-8650U, 24GB RAM, 512GB SSD, Windows 10 Pro (Refurbished), 14-inch FHD (1920×1080) IPS Touchscreen Display, Lenovo Thinkpad T480s Business Laptop
Is ThinkPad the greatest laptop for business?
Professionals that desire a lightweight but reliable system. The Lenovo ThinkPad X1 Carbon Gen 11 is the most recent in a long line of outstanding business laptops, and it continues to rule as the greatest business laptop for just about everyone.
A ThinkPad laptop’s power is how powerful?
The ThinkPad P16 is just what you need if you require a laptop that is an incredible powerhouse. It has professional Nvidia RTX graphics, Intel Core HX-series processors, up to 128GB of RAM, and 8TB of storage. It comes in a chassis that is very thick.
What does a Lenovo laptop’s entire name mean?
Lenovo is a combination of the words “Le” (from the former name “Legend”) and “novo,” a Latin word for “new.” Lenovo is sort of short for The New Legend.
Are engineers suited for ThinkPad?
One of the best laptops for engineers and professionals is the Lenovo ThinkPad P53s, the newest model in the ThinkPad line.
The finest keyboard on a ThinkPad?
Particularly when it comes to the Thinkpad series, Lenovo’s laptops feature some of the nicest keyboards available.
Does the ThinkPad have a fingerprint?
When prompted, create a PIN after following the on-screen instructions to complete registration in case Windows® sign-in doesn’t detect your finger. Any number of fingerprints may be registered.
Is a ThinkPad suitable for editing videos?
ThinkPads from Generation 5 offer extensive customizability. For a ThinkPad, this model is priced around the middle. The hardware is potent enough for video editing.
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