Microsoft Surface Pro 4 Laptop User Guide

Microsoft Surface Pro 4 Laptop

ABOUT Microsoft
The largest software manufacturer in the world is Microsoft. Bill Gates and Paul Allen founded the business in 1975, and it is best known for its software offerings, which include the Microsoft Windows operating system, the Microsoft Office package, and the Internet Explorer web browser.

Meet Surface Pro 4

Get acquainted with the features built into your Surface Pro 4.

Here’s a quick overview of Surface Pro 4 features:

Power button	Press the power button to turn your Surface Pro 4 on. You can also use the power button to put it to sleep and wake it when you’re ready to start working again.
Touchscreen	Use the 12.3” display, with its 3:2 aspect ratio and 2736 x 1824 resolution, to watch HD movies, browse the web, and use your favorite apps. The new Surface G5 touch processor provides up to twice the touch accuracy of Surface Pro 3 and lets you use your fingers to select items, zoom in, and move things around. For more info, see Surface touchscreen on Surface.com.
Surface Pen	Enjoy a natural writing experience with a pen that feels like an actual pen. Use Surface Pen to launch Cortana in Windows or open OneNote and quickly jot down notes or take screenshots. See Using Surface Pen (Surface Pro 4 version) on Surface.com for more info.
Kickstand	Flip out the kickstand and work or play comfortably at your desk, on the couch, or while giving a hands-free presentation.
Wi-Fi and Bluetooth®	Surface Pro 4 supports standard Wi-Fi protocols (802.11a/b/g/n/ac) and Bluetooth 4.0. Connect to a wireless network and use Bluetooth devices like mice, printers, and headsets. For more info, see Add a Bluetooth device and Connect Surface to a wireless network on Surface.com.
Cameras	Surface Pro 4 has two cameras for taking photos and recording video: an 8- megapixel rear-facing camera with autofocus and a 5-megapixel, high-resolution, front-facing camera. Both cameras record video in 1080p, with a 16:9 aspect ratio. Privacy lights are located on the right side of both cameras. Surface Pro 4 also has an infrared (IR) face-detection camera so you can sign in to Windows without typing a password. For more info, see Windows Hello on Surface.com. For more camera info, see Take photos and videos with Surface and Using autofocus on Surface 3, Surface Pro 4, and Surface Book on Surface.com.
Microphones	Surface Pro 4 has both a front and a back microphone. Use the front microphone for calls and recordings. Its noise-canceling feature is optimized for use with Skype and Cortana.
Stereo speakers	Stereo front speakers provide an immersive music and movie playback experience. To learn more, see Surface sound, volume, and audio accessories on Surface.com.

Ports and connectors

Surface Pro 4 has the ports you expect in a full-feature laptop. Full-size USB 3.0 port Connect a USB accessory like a mouse, printer, Ethernet adapter, USB drive, or smartphone. For more info, see Connect a USB mouse, printer, and more on Surface.com. Surface Connect When your battery is low, attach the included power supply to the Surface Connect charging port. For more info, see Surface battery and power on Surface.com. If you use the Surface Dock (sold separately), you connect your Surface to the dock through the Surface Connect charging and docking connector to transmit power and data. For more info, see Using Surface Dock on Surface.com. MicroSD card slot Use the microSD card slot and a microSD card (sold separately) for file transfer and extra storage. For more info, see Surface storage options on Surface.com. Mini DisplayPort version 1.2 Share what’s on your Surface screen by connecting it to an HDTV, monitor, or projector. (Video adapters are sold separately.) For more info, see Connect Surface to a TV, monitor, or projector on Surface.com. 3.5 mm headset jack Plug in your favorite headset for a little more privacy when listening to music or conference calls. For more info, see Surface sound, volume, and audio accessories on Surface.com. Cover connectors Click in the thin, light, Type Cover for Surface Pro 4 (sold separately) so you’ll always have a keyboard when you’re on the go. For more info, see Type Cover on Surface.com.

Software	Windows 10 Pro operating system Windows 10 provides new features and many options for entertainment and productivity at school, at home, or while you’re on the go. To learn more about Windows, see Get started with Windows 10 on Windows.com. Apps You can use the built-in apps featured on your Start menu and install more apps from the Windows Store. To learn more, see All about apps and get more apps on Surface.com. You can also install and use all your favorite desktop apps on your Surface Pro 4. For more info, see Install and uninstall apps on Surface on Surface.com.
Processor	The 6th-generation Intel Core processor provides speed and power for smooth, fast performance.
Memory and storage	Surface Pro 4 is available in configurations with up to 16 GB of RAM and 512 GB storage. See Surface storage on Surface.com for info on available disk space. To learn about additional storage options for Surface Pro 4, see Surface storage options on Surface.com.
Sensors	Six sensors— accelerometer, magnetometer, gyro, ambient light sensor, Hall effect, Wi-Fi SAR—let apps do things like track motion and determine location.

Set up your Surface Pro 4

Charge your Surface Pro 4

1. Connect the two parts of the power cord.
2. Connect the power cord securely to the charging port.
3. Plug the power supply into an electrical outlet.

Connect the Cover

If you have a Type Cover for Surface Pro 4 (sold separately), snap it into place and open the kickstand.

Touch, keyboard, pen, and mouse With Surface, you can easily switch between using touch, a keyboard, a mouse, or a pen.

Touch. You can use your fingers on the touchscreen, the same as you would on a smartphone. For example, drag your finger across the screen to scroll. For demos of the gestures you can use, see The Surface touchscreen on Surface.com. You can also type on the touchscreen—see How to use the Surface touch keyboard on Surface.com.

Type Cover keyboard and touchpad. The Type Cover for Surface Pro 4 (sold separately) clicks into place when you want to type and folds back out of the way when you want to use your Surface as a tablet. Because the Cover is perfectly sized for your Surface Pro 4, closing it puts your Surface to sleep while it protects the touchscreen. The Type Cover includes a touchpad that supports Windows 10 gestures. For more info, see Touchpad use and settings on Surface.com.

Surface Pen. Take notes, draw, and mark up documents using the Surface Pen that comes with our Surface Pro 4. Click the top button once to jot a quick note in OneNote, double-click to take a screen capture straight to OneNote, or hold the button down for a second or two to open Cortana. Write, draw, and tap naturally with the tip—while the tip is near the screen,

The surface ignores touches from your hand. Flip the pen around to erase with the top button. A button near the tip lets you right-click without changing your grip. For more info, see Using Surface Pen (Surface Pro 4 version) on Surface.com.

USB or Bluetooth® keyboard and mouse. See Connect a USB mouse, printer, and more, and Add a Bluetooth device on Surface.com to learn more.

Accounts and signing in

When you set up your Surface, an account is set up for you. You can create additional accounts later for family and friends, so each person using your Surface can set it up just the way he or she likes. For more info, see All about accounts on Surface.com.

There are several ways to sign in to your Surface Pro 4:

Use the sign-in screen

1. Turn on or wake your Surface by pressing the power button.
2. Swipe up on the screen or tap a key on the keyboard.
3. If you see your account name and account picture, enter your password and select the right arrow or press Enter on your keyboard.
4. If you see a different account name, select your own account from the list at the left. Then enter your password and select the right arrow or press Enter on your keyboard.

Set up your Surface Pro 4

Press the power button to turn on your Surface Pro 4. Windows starts and guides you through the setup process. For more info, see Set up your Surface on Surface.com.

The basics Power and charging

It takes two to four hours to charge the Surface Pro 4 battery fully from an empty state. It can take longer if you’re using your Surface for power-intensive activities like gaming or video streaming while you’re charging it.

You can use the USB port on your Surface Pro 4 power supply to charge other devices, like a phone, while your Surface charges. The USB port on the power supply is only for charging, not for data transfer. If you want to use a USB device, plug it into the USB port on your Surface.

Surface Pen and OneNote

Use the Surface Pen that comes with your Surface Pro 4 to open Cortana or OneNote, take a screenshot, or write or draw in any app that supports inking.

Surface Pen features

Magnetic surface	Use the magnet on the flat side of the cap to attach the Surface Pen to the side of your Surface Pro 4 or to any convenient magnetic surface.
LED	·         When the pen is in pairing mode, the LED glows white. ·         When the battery is low, the LED glows red.
Top button	Bluetooth technology links your Surface Pen to your Surface: ·         Click and hold the top button to wake up Cortana or Search, then enter your question on the screen. ·         Click the top button to open OneNote. ·         Double-click to take a screenshot and paste it into OneNote. ·         To erase, flip the pen over and use the top as an eraser.

Right-click button	The tip end of the raised area on the flat side of the pen works as a right-click button in many apps. Hold the button down as you tap the screen. In some apps, the right- click button may behave differently.
Tip	Choose your favorite tip from the Pen Tip Kit (sold separately). The tips work with the Palm Block technology and multi-point sensitivity built into your Surface to let you write and draw naturally.

For more info, see Using Surface Pen (Surface Pro 4 version) on Surface.com.

Pair the pen with your Surface

If you didn’t pair the pen when you set up your Surface, you can pair it now.

1. Go to Start, and select Settings > Devices > Bluetooth.
2. Make sure that Bluetooth is On. If Surface Pen appears in the list of discovered devices, select it and select Remove Device.
3. Hold down the top button of the pen for about seven seconds, until the light on the flat side of the pen glows white.
4. When the pen appears in the list of Bluetooth devices, select it and select Pair.

Try out features built into the top button of the pen The top button connects you to Windows 10 features on your Surface.

Click and hold to open Cortana or Search

When you click and hold the top button, Cortana opens (or Search opens if Cortana is not set up). Enter your question on the screen.

Click to open a Quick Note

OneNote is a great way to find, capture, organize, and share information. Click the top button on your pen while your Surface is asleep and you can jot a note or sketch immediately, without unlocking the screen. When you’re using your Surface, click the top button to open OneNote.

Double-click to put a screenshot into a Quick Note
Use your Surface Pen to take a screenshot and copy it to OneNote. Here’s how:

1. Display what you want to copy. It can be a webpage, a photo, or anything else you see on your screen.
2. Double-click the top button on your Surface Pen.
3. Select what you want to capture in the screenshot by dragging the tip of the pen from one corner of the portion you want to capture to the opposite corner. When you lift the pen tip, your selection appears on a new page in OneNote.
4. Now you can mark up the screenshot with the pen, move it to any of your OneNote notebooks, or share them with others.

Apps on your Surface Pro 4

Here are some of the apps that come ready to go on your new Surface Pro 4.

Care and cleaning

To keep your Surface looking and working great, follow these simple steps.

• OneNote You can use the OneNote app on your Surface to take notes and store them in the cloud. With OneNote, you’ll have your notes whenever you need them—on your computer, phone, or the web. If you have the Bluetooth-enabled Surface Pen, you can open OneNote with a click of the pen’s top button. For more info, see www.onenote.com.
• Mail automatically organizes your inbox. You can add multiple accounts and access them through this single point. You can also flag, archive, or delete messages by swiping to the left or right or marking messages as read or unread. See Set up and use email to get started.
• Calendar Use a Calendar to manage your busy schedule. Use the What’s Next view to see what’s on the schedule or look at entire days, weeks, workweeks, or months.
• People The People app brings all your contacts together in a single space. See each contact’s email address, phone number, website, and other information at a glance.
• Microsoft Edge gives you fast and fluid access to the Internet. Open pages in
  Reading View, save them to your reading list, or take notes right on the page using inking. Check out Get to Know Microsoft Edge on Windows.com for details.
• Groove Music Groove Music lets you access your music collection and more from your Surface.
• Camera The Camera app lets you take regular photos, photo bursts, or videos using either the front or back camera on your Surface. See Take photos and videos with Surface on Surface.com for how-to info.
• Photos Edit and organize your photos using the Photos app. Crop, enhance, and add effects to your images and set them to be the lock screen background.
• Movies & TV brings you the latest movies and TV shows as well as featured hits. It offers recommendations based on what you’ve watched, making it easier to find something new that you’ll like. Check out Watch TV shows, movies, and videos on Surface.com to get started.
• News brings you the latest breaking stories as well as more in-depth coverage. You can customize the coverage to add more local information or highlight the topics you choose.
• Weather The Weather app offers hourly, daily, and 10-day forecasts as well as historical information and annual weather trends. You can also add locations, so you can see not only the information for where you are but for where you might be heading.
• Money not only covers the fast-moving market conditions but lets you track your portfolio, browse financial news articles, and access tools and calculators for common financial tasks.
• Sports brings you scoreboards, schedules, videos, slide shows, and news headlines and stories to help you keep up to date with the world of sports and your favorite teams.
• Maps let you see your current location, zoom in for greater detail, zoom out
  for a bigger picture, scroll or search for new locations, get directions, and more.

Customize the sign-in screen

Go to Start, and select Settings > Ease of Access to make any of the following settings available every time your Surface starts:

• Narrator
• Magnifier
• High contrast
• Closed captions
• Keyboard
• Mouse

Touchscreen care

Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your touchscreen.

Here are some things you can do to help protect the screen:

• Clean it frequently. Use a soft, lint-free cloth to wipe the screen gently. You can dampen the cloth with water or an eyeglass cleaner but don’t apply liquids directly to your Surface. Don’t use window cleaner or other chemical cleaners on your Surface.
• Keep it covered. Close the Cover while you’re in transit or not using your Surface.
• Keep it out of the sun. Do not leave your Surface in direct sunlight for a long time. Ultraviolet light and excessive heat can damage the display.

Cover and keyboard care

The Type Cover for your Surface Pro 4 requires minimal care to function well. To clean the keyboard, wipe it with a lint-free cloth dampened in mild soap and water. Don’t apply liquids directly to the Cover.

For more info about safely cleaning and caring for your Surface, see Safety and Regulatory information. 

Power cord care

Power cords, like any other metal wire or cable, can be weakened or damaged if repeatedly twisted or bent in the same spot. Here are some things you can do to keep your power cord from being damaged:

• Avoid twisting or pinching your power cord.
• Don’t wrap your power cord too tightly, especially around the power brick. Wrap it using loose coils rather than tight angles.
• Inspect your power cord regularly, especially where it joins the power brick.

Avoid pulling on the power cord when unplugging your Surface. Gently removing the connector from the charging connector can help prevent damage to your power cord.

Registration, repair, and warranty

Register your Surface

If you haven’t already registered your Surface Pro 4 and other Surface products, you can do so at
microsoft.com/surface/support/register. You’ll need your Microsoft account (the email address and password that you use to sign in to your Surface and to download apps from the Windows Store), and the serial number of your Surface Pro 4, Cover, or other Surface products.

For more info, see Find the serial number on Surface on Surface.com.

Repair

Before sending your Surface in for service, you can check out the Surface troubleshooting articles on Surface.com. If you can’t solve the problem with troubleshooting, contact us through Surface.com.

If you continue to have a problem with your Surface, you can open a service request and send your product in for service.

Before you send your Surface in for service, see How to prepare your Surface for Service. Then go to Send my Surface in for service on Surface.com, sign in with your Microsoft account, and follow the on-screen instructions.

Warranty

For warranty info, see Surface warranty and Surface warranty documents on Surface.com.

More Help

For more information on how to use your Surface Pro 4, use the Surface app that’s pre-installed on your new Surface or visit Surface Support on Surface.com. The Surface app connects you directly to Surface help topics on Surface.com.

FAQs About Microsoft Surface Pro 4 Laptop

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