TP-Link Deco AX3000 Whole Home Mesh Wi-Fi 6 System Instructions

TP-Link Deco AX3000 Whole Home Mesh Wi-Fi 6

About TP-Link
TP-Link, a leading manufacturer of dependable networking hardware and accessories, was established in 1996 and is present in all facets of modern life. IDC, an analytical agency, has ranked the company as the top seller of Wi-Fi equipment for continuous 12 years*, with distribution to more than 170 nations and services to billions of people globally.

With a track record of stability, performance, and value, TP-Link has chosen a range of products to satisfy every user’s networking requirements. Now, as the connected lifestyle continues to develop, the business is growing now to meet and surpass demands for the future.

Appearance

Each Deco has an LED that changes color according to its status, three RJ-45 Ethernet ports, a power slot, and a Reset button. See the explanation below:

Tip: The product label can be found at the bottom of the product.

Set Up Your Deco

The intuitive Deco app guides you through an easy setup process that gets each unit up and all your devices connected. Follow the steps below to set up your Whole Home Deco Mesh Wi-Fi 6 System.

1. Download and install the Deco app: Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.
2. Log in or sign up with TP-Link ID: Open the app. Use your TP-Link ID to log in. If you don’t have a TP-Link ID, sign up first.
   Note: If you forgot your login password, tap Forgot Password? The Deco app will guide you through the rest.
3. Identify your Deco: Choose your Deco model.
4. Plug in and power on Deco: Power off your modem. Connect your Deco to the modem and power them both on. If you don’t have a modem, connect the Ethernet outlet directly to your Deco.
5. Select a location: Select a location for this Deco. If its location is not listed, you can create a new one by choosing Custom. This will be the name of your Deco.
6. Set up an internet connection: Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
7. Create your Wi-Fi network: Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
8. Connect to your Wi-Fi network: Connect your phone/tablet to the Deco’s Wi-Fi.
9. Setup complete: Your Deco network is now up. Connect all devices to the Deco network. You can also add more Decos to expand the Wi-Fi coverage.

Add More Decos

After creating a Deco network, you can add more Decos to the network to expand the Wi-Fi coverage and manage them easily on your Deco app.

Check Deco Status

In Overview, you can check the working status (online/offline) of all the Decos, check the details (speed/Deco’s IP address & MAC address/connected clients) of each Deco, change the Deco’s location/name, and more.

Set Main Deco

After setup, you can replace the main Deco with any satellite Deco without resetting or reconfiguring the whole network.

Follow the steps below to complete the setup process.

Note: The main Deco links all the others to the internet. After the main Deco finishes switching, you need to connect the new main Deco to the modem or Ethernet outlet for internet connection. For DSL Deco, connect it to the phone jack or DSL splitter. For 4G/5G Deco, insert a nano SIM card to it.

Remove/Reboot Deco

You can reset your Deco to factory default settings or reboot your Deco to clear the cache and enhance running performance easily in the Deco app.

Follow the steps below.

Note:

• Rebooting your Deco will keep the current settings on it.
• Removing your Deco will reset it to factory default settings and you will need to set up your Deco again. You can also press the Reset button on the Deco for 1 second to quickly reset your Deco to factory default settings.

Manage Connected Devices

In Overview, you can manage your connected devices easily, such as changing the device name/type/location, enabling automation, Mesh Technology, and high priority for the device, setting a profile to manage its online activities, and more.

Create a New Network

In the Deco app, you can create different Deco networks with your TP-Link ID and manage them conveniently from the Deco app with one account. You can also help family or friends manage their networks with your Deco app. Two methods are provided below to create a new network.

Method 1. Create a new network from the Overview page

Method 2. Create a new network from the Menu page

Change Network Owner

You can change the network owner on the Deco app without resetting the whole Deco network. Follow the steps below..

Follow app instructions to change the network owner. Then you will not be able to manage this network with your account anymore. The new owner needs to follow the steps in an email sent from TP-Link to log in and manage the network.

Note: Changing the network owner will delete the network from the current owner, and this owner will no longer be able to manage this network.

Delete a Network

You can delete a Deco network if you don’t need it anymore. Deleting a Deco network will reset all Decos in this network to factory default settings.

Wi-Fi Settings

You can change the network name and password of your main network at any time and share the network easily with family and friends.

WPS

WPS (Wi-Fi Protected Setup) helps you to quickly and securely connect a client to the network with a tap without entering any password.

Managers

Add friends and family members to help manage your network. Each manager should have their own TP-Link ID.

Note: Managers can not modify the owner’s account, add other accounts, or set manager privileges.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.

If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the video https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/1454/

Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

FCC Compliance Information Statement

• Product Name: AX3000 Whole Home Mesh Wi-Fi 6 System
• Model Number: Deco X55
• Responsible party: TP-Link USA Corporation
  
  • Address: 10 Mauchly, Irvine, CA 92618
  • Website: http://www.tp-link.com/us/
  • Tel: +1 626 333 0234
  • Fax: +1 909 527 6803
  • E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change made in the equipment and the equipment is properly maintained and operated.

FCC Compliance Information Statement

• Product Name: I.T.E POWER SUPPLY
• Model Number: T120150-2B4
• Responsible party: TP-Link USA Corporation
  
  • Address: 10 Mauchly, Irvine, CA 92618
  • Website: http://www.tp-link.com/us/
  • Tel: +1 626 333 0234
  • Fax: +1 909 527 6803
  • E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change made in the equipment and the equipment is properly maintained and operated.

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