Technics EAH-A800 Wireless Headphones Owners Manual

Technics EAH-A800 Wireless Headphones

About Technics

Technics is a brand and subsidiary of the Japanese company Panasonic Corporation that is known for its high-quality audio and electronic equipment. The brand was established in 1965 and quickly gained a reputation for producing innovative and top-notch audio products, particularly in the field of turntables, amplifiers, and speakers.

Technics also developed advanced audio technologies, such as the Quartz Direct Drive System, which ensured accurate and stable rotation of the turntable platter. This technology significantly reduced wow and flutter (speed fluctuations), making Technics turntables highly sought after by audiophiles and DJs alike.

IMPORTANT SAFETY INSTRUCTIONS

Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and the applicable safety instructions listed below. Keep these operating instructions handy for future reference.

1. Do not use this apparatus near water.
2. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
3. Unplug this apparatus during lightning storms or when unused for long periods of time.
4. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
5. Clean only with a dry cloth.

About Bluetooth®

Panasonic bears no responsibility for data and/or information that is compromised during wireless transmission.

Frequency band used

• This unit uses the 2.4 GHz frequency band.

Certification of this unit

• This unit conforms to frequency restrictions and has received certification based on frequency laws. Thus, a wireless permit is not necessary.
• The actions below are punishable by law in some countries:

1. Taking apart/modifying this unit.
2. Removing specification indications.

Restrictions of use

• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• All devices must conform to standards set by Bluetooth SIG, Inc.
• Depending on the specifications and settings of a device, it can fail to connect or some operations can be different.
• This unit supports Bluetooth® security features. But depending on the operating environment and/or settings, this security may not be sufficient. Transmit data wirelessly to this unit with caution.
• This unit cannot transmit data to a Bluetooth® device.

Range of use

• Uses this unit at a maximum range of 10 m (33 ft).
• The range can decrease depending on the environment, obstacles, or interference.

Interference from other devices 

• This unit may not function properly and troubles such as noise and sound jumps may arise due to radio wave interference if this unit is located too close to other Bluetooth® devices or the devices that use the 2.4 GHz band.
• This unit may not function properly if radio waves from a nearby broadcasting station, etc. is too strong.

Intended usage

• This unit is for normal, general use only.
• Do not use this system near equipment or in an environment that is sensitive to radio frequency interference (for example: airports, hospitals, laboratories, etc).

Charging

The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.

• Proper charging is not possible if there is dust or droplets of water on the charging terminal of the headphones. Remove the dust or water droplets before charging.
• Be aware that this unit may get warm while charging or immediately after charging. Depending on your constitution and health status, putting the headphones on may trigger adverse reactions such as skin redness, itching, and rash if the headphones have just been disconnected from the power source and are still warm.

Use the USB charging cord (supplied) (B) to connect this unit to a 5.0 V power source (1200 mA or higher) (O).

A: LED indicator

B: USB charging cord (supplied)

• Check the direction of the terminals and plug in/out straight holding onto the plug. (It may result in malfunction by the deforming of the terminal if it is plugged in obliquely or in the wrong direction.)

C: Power source (e.g., AC adaptor)

• A power source (e.g., an AC adaptor) is indicated as an AC adaptor in the text.
• The LED indicator lights in red when charging is in progress. When charging is completed, the LED indicator will go out.
• It takes approx. 3 hours to charge the battery from empty to full.

Note

• Charge in a room temperature between 10 °C and 35 °C (50 °F and 95 °F). Outside of this temperature range, charging may stop and the LED indicator may go out.
• It is not possible to turn the power on or connect to Bluetooth ® devices during charging.
• Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.

Turning the power on/off

In the power-off state, press and hold [O/ll of this unit for approx. 2 seconds until the LED indicator lights for 1 second.

A: [O/I] button

B: LED indicator

• A beep will sound, and the LED indicator will blink slowly.

To turn the power off

• Press and hold for approximately 2 seconds. A tone and English guidance message will be heard, and the power will be turned off.

Install the app “Technics Audio Connect”

By creating a Bluetooth® connection with a smartphone or tablet installed with the “Technics Audio Connect” app (free of charge), you can enjoy a wide variety of features, such as the following:

• Software updates
• Change the functions assigned to the touch sensors (Customization of touch sensor)
• Customization of various settings (Connection mode setting/Auto power off setting/Guidance language setting, etc.)
• Check the remaining battery charge
• Access to this document

Preparation

• Turn on the unit.

1. Download the “Technics Audio Connect” app (free of charge) to the smartphone or tablet.
2. Start up the “Technics Audio Connect” app.

• Follow the on-screen instructions to operate.

Note

• Always use the latest version of the “Technics Audio Connect” app.
• There may sometimes be changes made to the operating procedures, displays, etc., on the “Technics Audio Connect” app. Refer to the support site for details.

Connecting a Bluetooth device

Preparation

Place the Bluetooth® device within approx. 1 m (3.3 ft) from the unit.

Check the device operation using its operation instructions as required.

Using the “Technics Audio Connect” app (free of charge) makes connecting with Bluetooth® simple.

Pairing procedure – When pairing your headphones for the first time with a Bluetooth® device

• In the power-off state, press and hold [I/l] of this unit for approx. 2 seconds until the LED indicator lights for 1 second.

The LED indicator will light alternately in blue and red.

Note: The LED indicator lights (Red/blue) indicate that the unit is in pairing mode.

• Turn on the power of the Bluetooth® device, and enable the Bluetooth® function.
• Select “EAH-A800 from the Bluetooth® device’s menu.

1. A BD address (Bluetooth ® Device address: an alphanumeric character string that is displayed by and unique to the device) may be displayed before “EAH-A800” is displayed.
2. If prompted for a passkey, input the passkey “0000 (four zeros)” of this unit.
3. When the LED indicator blinks (blue)* twice at approximately 2-second intervals, the pairing has been completed and connection has been established.

* The battery is low when it is blinking in red.

• Confirm that this unit and the Bluetooth® device are connected.

Note

• If the connection with the device does not complete within 5 minutes, the pairing mode on this unit cancels and they transition to connection standby mode. Perform pairing again.
• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of this unit.

Connecting 2nd Bluetooth ® device

1 In the power-off state, press and hold [/ll for at least 7 seconds until the LED indicator lights alternately in blue and red.

• Wait about 5 seconds after you turn off the power of the unit.
• The LED indicator lights (Red/blue) indicate that the unit is in pairing mode.

Perform steps 2 and 3 of “Pairing procedure – When pairing your headphones the first time with a Bluetooth® device”. (- 13)

• When the LED indicator (blue) blinks twice every approx. 2 seconds, pairing (registration) is completed. (Connection established)

Note

• You can pair a maximum of 10 Bluetooth® devices with this unit. When you pair a device after the maximum has been exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
• It is easier to pair if you disable the Bluetooth® function of the first device when pairing with a device after the first.
• If the connection with the device does not complete within 5 minutes, the pairing mode on this unit cancels and they transition to connection standby mode. Perform pairing again.
• This unit remembers the device lastly connected. The unit may connect automatically after turning on the power of this unit.

Listening to music

If the Bluetooth® compatible device supports the “A2DP” and “AVRCP” Bluetooth® profiles, music can be played back with remote control operations on the unit.

• A2DP (Advanced Audio Distribution Profile): Transmits audio to the unit.
• AVRCP (Audio/Video Remote Control Profile): Allows remote control of the device using the unit.

Connect the Bluetooth® device and the unit. (- 13, “Connecting a Bluetooth® device”)

Select and play the music or video on the Bluetooth® device.

• The unit’s headphones will output the music or the audio of the video being played back.
• Operating time may become shorter depending on the usage conditions.

Attention

• The unit might leak sound depending on the volume level.
• When the volume is increased to near maximum level, music may sound distorted. Decrease the volume until the distortion is cleared.

Note

• Playback will pause when you take off this unit. Even after you take off the headphones, music playback will resume if you put it on again within 60 seconds.

Making a phone call

With Bluetooth® enabled phones (cell phones or smartphones) that support the “HSP” or “HFP” Bluetooth® profile, you can use the unit for phone calls.

• HSP (Headset Profile): This profile can be used to receive monaural sounds and establish two-way communication using the microphone on the unit.
• HFP (Hands-Free Profile): In addition to the HSP functions, this profile has the incoming and outgoing calls function. (This unit does not have a function that allows you to make phone calls independently of a Bluetooth® enabled phone.)

Connect the Bluetooth® device and the unit. (-> 13, “Connecting a Bluetooth® device”)

Press the Multi-function button (Q) on the unit and answer the incoming call.

• During an incoming call, a ringtone will sound from the unit and the LED indicator will blink.
• (HFP only) To reject the incoming call, press and hold the Multi-function button for 2 seconds.
• If you answer a call using your iOS device, it may not be routed to EAH-A800 automatically. In this case, please review the instruction accessed by the QR code below.

Start talking.

• To mute the voice during a call, press the Multi-function button twice quickly. (To cancel muting, press the Multi-function button twice quickly again while muting.)
• To switch the noise level of the other party during a call, press the Multi-function button 3 times quickly. Voices will be easier to hear when you reduce the audio noise from the other party. This function is effective in reducing the noise heard from continuous sources (ventilation fans, etc.) in the vicinity of the other party.
• The volume can be adjusted during a phone call. For setting instructions, see page 16.

Press and hold the Multi-function button to end the phone call.

• A beep will sound.

Note

• There may be instances when hands-free setting needs to be done on the Bluetooth® enabled phone.
• Depending on the Bluetooth® enabled phone, you may hear incoming and outgoing call ringtones of the phone from the unit.
• You can have the Bluetooth® enabled phone make phone calls by using the microphone of the unit and an app of the Bluetooth® enabled phone. (19, “Activating voice functions”)

Using the external sound control

The external sound control function switches between Noise canceling and Ambient sound.

While wearing this unit, touch the touch sensor (4) twice quickly.

• The mode is switched each time you touch the touch sensor twice quickly. (A guidance message will notify you of the mode you switched to.)

• The default level set is “Noise canceling”.
• When the “Technics Audio Connect” app is used, you can set it to “OFF”

Adjust the volume of the playback device.

Noise-canceling

Reduces the sounds (noise) you can hear from outside.

• Noise-canceling can be optimized with the “Technics Audio Connect” app. Adjust it beforehand to achieve the best condition.
• While using the noise canceling function, a very small amount of noise is generated from the circuit that reduces noise may be heard, but this is normal and not indicative of any trouble. (This very-low-level noise may be heard in quiet places or in the blank parts between tracks.)

Ambient sound

You can hear ambient sound through the microphones embedded in this unit while enjoying music.

Note

• You can change the functions assigned to the touch sensors on the “Technics Audio Connect” app (free of charge). (Customization of touch sensor) (- 12)

Restoring to the factory settings

When you want to delete all pairing device information, etc. in this unit, you can restore this unit to the factory settings (original settings upon purchase).

While the power is turned off, press and hold [/l] for at least 7 seconds until the LED indicator lights alternately in blue and red.

Release your finger from [O/1].

Press and hold [O/I] and [+| for at least 5 seconds.

• The default settings will be restored after the LED indicator (blue) blinks fast and the unit turns off.

Attention

• When pairing a device again, delete the registering information (Device: “EAH-A800) from the Bluetooth® device’s menu, and register this unit with the Bluetooth® device again. (- 13)
• Some setting values, such as the language settings for voice prompts and Amazon Alexa, are kept.

Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the checkpoints, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory” on “Safety Instructions” if you reside in the U.S.A., or refer to “CONTACT INFORMATION” on “Safety Instructions” if you reside in Canada, or consult your dealer for instructions.

Sound and audio volume

No sound.

• Make sure that the unit and the Bluetooth® device are connected correctly. (- 13)
• Check if music is playing on the Bluetooth® device.
• Make sure that the unit is turned on and the volume is not set too low.
• Pair and connect the Bluetooth® device and the unit again. (- 13)
• Check if the Bluetooth® compatible device supports the “A2DP” profile. For details on profiles, see “Listening to music” (- 15). Also, refer to the operating manual for the Bluetooth® compatible device.

Low volume.

• Increase the volume of the unit. (- 16)
• Increase the volume on the Bluetooth® device.

The sound from the device is cut off. / Too much noise. / Sound quality is bad.

• The sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
• The device may be out of the 10 m (33 ft communication range. Move the device closer to this unit.
• Remove any obstacle between this unit and the device.
• Switch off any wireless LAN device when not in use.

Bluetooth ® device connection

The device cannot be connected.

• You can pair a maximum of 10 Bluetooth® devices with this unit. When you pair a device after the maximum has been exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
• Delete the pairing information for this unit from the Bluetooth® device, then pair them again. (- 13)

Phone Calls

You cannot hear the person on the other end of the call.

• Make sure that the unit and the Bluetooth® enabled phone are turned on.
• Check if the unit and the Bluetooth® enabled phone are connected. (- 13)
• If the volume of the other person’s voice is too low, increase the volume of both the unit and the Bluetooth® enabled phone.

Cannot make a phone call.

• Check if the Bluetooth® compatible device supports the “HSP” or “HFP” profile. For details on profiles, see “Listening to music” (- 15) and “Making a phone call’ (- 17). Also, refer to the operating manual for the Bluetooth® enabled phone.
• Check the audio settings on the Bluetooth® compatible telephone, and if the setting does not allow communication with this unit, change the setting. (- 13)

General

The unit does not respond.

• This unit can be reset when all operations are rejected. To reset the unit, press and hold [W/I] for 10 seconds or more. (- 21)

Amazon Alexa is not responding.

• Make sure that the Amazon Alexa app is activated.
• Make sure that the voice assistant is set to Amazon Alexa.
• Make sure that data communication is enabled on the mobile device.
• Make sure that the device is paired with the Amazon Alexa app.

Power supply and charging

Cannot charge the unit. / The LED indicator does not light during charging. / Charging takes longer.

• Is the USB charging cord connected firmly to the USB terminal of the AC adaptor? (- 10)
• Make sure to charge a room temperature between 10 °C and 35 °C (50 °F to 95 °F).
• Make sure the computer is turned on and is not on standby or sleep mode.
• Is the USB port you are currently using working properly? If your AC adaptor has other USB ports, unplug the connector from its current port and plug it into one of the other ports.
• If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again. • It takes approx. 3 hours to charge the battery from empty to full.
• If the charge time and operating time become shortened, the battery may run down. (Number of charging times of the installed battery: Approximately 500)
• The LED indicator lights in red when charging is in progress. When charging is completed, the LED indicator will go out.

The power does not turn on. / The power turns off.

• Is the unit being charged? The power cannot be turned ON during charging. (- 10)
• The battery is low when the LED indicator is blinking in red. Charge the unit.

Specifications

General

*1 It may be shorter depending on the operating conditions.

*2 The time required to charge the battery from empty to full.

Bluetooth® section

Headphone section

* When the power is ON

Accessory section

• Specifications are subject to change without notice.

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