TCL 43-inch Class 4-Series 4K UHD HDR LED Smart Roku TV Start Guide

TCL 43-inch Class 4-Series 4K UHD HDR LED Smart Roku TV

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Important Information

CAUTION:
Neutral fusing. Disconnect mains before servicing.
Caution:
To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts inside.  Refer servicing to qualified service personnel.

WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. This product should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on the apparatus.

Important:
This television is a table model and is designed to sit on a firm, flat surface. Do not place the TV on soft carpeting or a similar surface as this may cause the ventilation slots located on the bottom of the unit to be blocked and may result in reduced product lifespan from overheating. To ensure adequate ventilation for this product, maintain a spacing of one (1) inch from the top and side of the TV receiver and two (2) inches from the rear of the TV receiver and other surfaces.

Make sure the TV stand or base you use is of adequate size and strength to prevent the TV from being accidentally tipped over, pushed off, or pulled off. This may cause personal injury and/or damage to the TV. Refer to the Important Safety Instructions on the next page. The Power button on this TV and your remote control puts the TV into a very low-power standby mode but will not completely turn the power on.

To completely shut the power off, you will need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn off the device. If you prefer to completely turn off the device, you should install the TV in a manner that allows you to disconnect the power cord when desired.

Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product.

Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8 inches away from the human body.

For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install by the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. WARNING: Please refer to the information on the exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
11. WARNING: The main plug is used to disconnect the device and should remain readily operable.
12. When not in use, tie up the power cord set with a cable tie or with something similar. It should not be near sharp edges as it may cause abrasion of the power cord set. When put into use again, please make sure the power cord set is not damaged. If any damage is found, please use a replacement power cord specified by the manufacturer or that is identical to the original one.
13. No open flame sources, such as lit candles, should be placed on, under, or near the apparatus.
14. Unplug this apparatus during lightning storms or when unused for long periods.
15. Only use attachments/accessories specified by the manufacturer.
16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid any injury.
17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
18. For safe operation of the apparatus, please follow these installation requirements: Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, tablecloths, or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal.
19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Section  810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information concerning proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See the following example:

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.

• 4-series, include models (S451/S453/S455)
• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• (1) This device may not cause harmful interference, and
• (2) this device must accept any interference received, including interference that may cause undesired operation.
• Supplier Name: TTE Technology, Inc. (dba TCL North America)
• Supplier Address: 1860 Compton Avenue, Corona, California 92881, USA
• Supplier phone number and internet contact information: 1-877-300-8837 support.tcl.com/us.

Battery Caution & Disposal Information

1. For best results, use alkaline-type batteries.
2. Install only new batteries of the same type in your product.
3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
4. Do not mix old and new batteries.
5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
6. Do not mix Alkaline, Standard (Carbon zinc), or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
7. Do not dispose of batteries in a fire.
8. Batteries should be recycled or disposed of as per state and local guidelines. Do not dispose of batteries in a fire.
9. Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).

ELECTRONICS & PACKAGING RECYCLING INFORMATION
For information on recycling your old TVs, sound bars, and home comfort products, and to find drop-o locations in your area, please visit the “Electronics Recycling” area of the TCL website at www.tcl.com. Click on our convenient interactive map to quickly locate a solution in your community.

TCL encourages consumers to always look for a recycling or reuse alternative to discarding televisions and other electronics, and in many areas, TCL has programs for consumers to drop and recycle televisions free of charge. Look for convenient How2Recycle® labels on the product box for help preparing your new TV packaging for recycling. These labels show important information identifying the various types of packaging material included with your new TV along with easy-to-understand recycling instructions.

What’s in the box

What you need

Phillips’s head screwdriver

Make the most of your Smart TV

Router + Internet Connection (needed for streaming)

Set up your TV

To use the stand

• To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.
• Put the column of the stands into the TV, and align the stands with the screw holes located on the TV. Secure the stands to the TV with four (4) screws.

Warning:
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only use furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If you are mounting your TV to the wall, don’t attach the stands.

The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally and 200mm vertically.  Follow the instructions that come with the wall mount. Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid causing damage.

Grab your remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

Here are some buttons you should know about.

• POWER
• BACK Return to the previous screen
• HOME Return to Roku Home screen
• VOLUME Raise and lower volume
• INSTANT REPLAY Replay the last few seconds of the streaming
• video
• OPTIONS View more options
• RWD SCAN Rewind streaming video, scroll left one page

Tip!
The button gives you easy access to picture settings, display options, and more. Try it on every screen.

IMPORTANT:
Roku doesn’t charge for activation support – beware of scams. Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient.

Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

Easy Voice Control

Find movie titles, launch or change channels, and even switch inputs, using the voice control feature available through the Roku mobile app (iOS or Android™ mobile device required), or with compatible third-party voice assistant-enabled devices and voice-enabled remote controls that can be purchased separately. This feature works with Apple HomeKit (Siri), Alexa, and Hey Google Plus and requires a free Roku account to set up.

Apple HomeKit
Apple HomeKit provides an easy and secure way for you to use Siri and the Home app on your iPhone, iPad, Apple Watch, HomePod, or Mac to control your compatible Roku device. And, you can use scenes to group your Roku device with other HomeKit-enabled devices to control an entire room at once.

Amazon Alexa
You can use Amazon Alexa-enabled devices, or the Amazon and Alexa Apps to search and control playback of content, and the ability to launch select streaming channels. Plus, you can power the TV screen on and off,  adjust the volume, and switch between different input devices such as Over-The-Air antenna, cable box, game consoles, etc. once connected. To use Alexa to search and control your TCL Roku TV, you need to link your Roku account to your Alexa account.

Google Assistant
You can use Google Assistant-enabled devices to search and control the playback of content, and the ability to launch select streaming channels by just using your voice. Additionally, you can turn your TV on and off, turn up the volume, mute, switch inputs, and change channels, if there is an Over-The-Air antenna connected.

TCL North America Limited Warranty

How to get service

• Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (New, Used, etc.), the unit’s date of purchase, place of purchase, and model/ serial number ready. The model/serial number information can be found on the back of your unit.
• Call 1-877-300-8837 or visit support.tcl.com/us
• A representative must troubleshoot your problem over the telephone or through e-mail before receiving service. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based on the TCL North America Limited Warranty Statement.
• At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/recertified unit. At thesole discretion of TCL North America, television screen sizes 44” through 75” or larger will either be repaired or directly exchanged for a new or refurbished/recertified unit at an Authorized TCL Service Center or repaired in-home. In the event of a service visit where the on-site technician, in his sole discretion, deems the home or property conditions to be hazardous and/or unsafe, TCL North America reserves the right to cancel or re-schedule the service visit or opt for an exchange of the in-warranty unit for a refurbished/recertified unit lieu of the in-home service visit.
• If repaired at an Authorized TCL Service Center, TCL North America is not responsible for transportation costs to the Authorized TCL Service Center. However, TCL North America will pay for return shipping. TCL North America will provide instructions for packaging and shipping the unit. Units that are improperly packed and damaged during shipping are not covered under your product warranty.
• Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service.
• If a unit is to be replaced, a picture of the back of the unit showing the model and serial number and a picture of the issue itself may be required.
• PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/ RENTAL SERVICES.

Broadcasting & Operating Environment

Troubleshooting

Problems connecting my cable/satellite box or antenna through a coax cable.

• Make sure the cable connections to the TV and your device are securely fastened.
• Select cable/satellite box or antenna TV input.
• Select “start finding channels” and follow the on-screen instructions to perform a full channel scan.

What is the remote code for programming my Universal or Cable/Satellite box remote control?

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FAQS About TCL 43-inch Class 4-Series 4K UHD HDR LED Smart Roku TV