Spracht HS-2019 DECT Stereo Dual Ear Wireless Headset User Guide

Spracht HS-2019 DECT Stereo Dual Ear Wireless Headset

About Spracht

Spracht is a company that specializes in producing audio communication and conferencing products. They are known for creating innovative audio solutions for businesses and individuals, with a focus on improving audio quality during remote meetings, calls, and conferences.

Some of the products offered by Spracht include conference phones, speakerphones, headsets, and other audio communication devices. These products are designed to enhance audio clarity and facilitate effective communication in various settings, such as conference rooms, home offices, and remote work environments.

Package Contents

Headset

1. Mic Mute
2. Headset Volume Up
3. Noise Canceling Microphone
4. Headset Status LED
5. Multiple Function Button
6. Headset Volume Down
7. Charging Contacts
8. Page Switch
9. Mic Volume UP/DOWN
10. Power Adapter Jack
11. Handset Port
12. Telephone Port
13. AUX Port
14. Switches
15. Headset Volume UP/DOWN
16. Online Indicator
17. Audio Link Indicator
18. Mute Indicator
19. Battery Status

Power Adapter

Setup

Connecting to a Deskphone

Phone With a Headset Port (RJ09)

Check whether your desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for switching between handset and headset.

1. Plug the supplied telephone cable into the port marked on the base.
2. Connect the telephone cable to the headset port on the desk phone.

Phone Without a Headset Port

If your desk phone does not have a dedicated headset port:

1. On the desk phone, unplug the handset cable from the phone body.
2. Connect the handset cable to the port marked on the base.
3. Plug the supplied telephone cable into the port marked on the base.
4. Connect the telephone cable to the handset port on the desk phone.

Deskphone With a Remote Handset Lifter

If you have a Handset Lifter that physically lifts the desk phone handset to make or answer a call, check the mounting instructions in the documentation that came with the Handset Lifter.

1. On the desk phone, unplug the handset cable from the phone body.
2. Connect the handset cable to the port marked on the base.
3. Plug the supplied telephone cable into the port marked on the base.
4. Connect the telephone cable to the handset port on the desk phone.
5. Connect the Handset Lifter cable to the port marked AUX on the base.

Deskphone With an Electronic Hook Switch (EHS)

An EHS adapter enables an incoming call to be answered or ended by the headset Multi-Function button. EHS cables are sold separately for certain phones. Please check the Spracht website for more information.

1. Connect the EHS adapter as shown in the documentation supplied with the EHS. On some phones, the telephone cable will also need to be connected.
2. Call your connected desk phone using another phone to activate the EHS adapter. Wait 10 seconds before answering the phone.

Powering the Base

1. Plug the power adapter into the DC jack marked + on the base.
2. Connect the power adapter to a wall power outlet.

Docking the Headset/Charging

1. Press the Multiple Function button on the Headset; the blue LED on the headset will start flashing every 3s and the headset will be powered on.
2. Press the Multiple Function button again, or dock the headset and re-lift it, you will see that the audio link indicator is on, which confirms the connection between the headset and base is set up correctly.
3. If docked correctly, the headset battery will begin charging, if needed (the LED will flash while charging). Charge for 20 minutes or until the battery indicator LED shows steady green.

Configuring the Deskphone Audio

Due to the large variety of desk phone brands/models, you will need to adjust the alignment of ZūM Maestro DECT™ to use it the first time. Adjusting the alignment will enable the device to function correctly with your specific desk phone. It is also important to customize the microphone and receiver volume for optimal sound quality.

1. Put the Headset on.
2. Get a dial tone by pressing the Headset button on the desk phone, or by lifting the desk phone handset.
3. Adjust the alignment. Adjust the multiple switch at the back of the Base, and then compare the dial tone after rotating the switch from A through to G
4. Choose the best switch position. Choose the position with a loud, clear, and undistorted dial tone.
5. Make a call. Call a co-worker or friend to test your microphone and receiver volumes. Ensure the person you called does not adjust the volume on their end.
6. Adjust the microphone volume using the Microphone Volume +/- buttons on the back of the Base (see item 9 on page iii), based on what the person on the other end says about the volume.
7. Adjust the Receiver volume using the Receiver Volume+/- buttons on the back of the Base (see item 15 on page iii), if the volume in your headset is too loud or too low for you.
8. After you’re done configuring your headset, end the call.

Making Calls

On a Phone Without a Headset Port

Make a call:

1. Lift the headset from the docking cradle, or press the Multi-Function button.
2. Lift the desk phone handset and set it down on your desk.
3. Dial numbers through the desk phone keypad.

Answer a call:

1. Lift the headset from the docking cradle or press the Multi-Function button.
2. Lift the desk phone handset and set it down on your desk.

End a call:

1. Hang up the handset of the desk phone.
2. Dock the headset, or press the Multi-Function button. On a Phone With a Headset Port

Make a call:

1. Lift the headset from the docking cradle, or press the Multi-Function button.
2. Press the headset button on the desk phone.
3. Dial numbers through the desk phone keypad.

Answer a call:

1. Lift the headset from the docking cradle or press the Multi-Function button.
2. Press the headset button on the desk phone.

On a Phone With a Handset Lifter or EHS

Make a call:

1. Lift the headset from the docking cradle, or press the Multi-Function button.
2. Dial numbers through the desk phone keypad.

Answer a call:

1. Lift the headset from the docking cradle or press the Multi-Function button.

End a call:

Dock the headset, or press the Multi-Function button.

Pairing the Headset to the Base; Unpairing

Pairing

Press the PAGE switch for 5s. The Audio Link Indicator on the front of the Base will flash to indicate it’s searching for the headset. Next, press the headset Mute button until the Headset Status LED flashes: the Headset will be in pairing mode. The pairing will be successful when the Audio Link Indicator and Headset Status LED turn off at the same time.

Unpairing

Unplug the Base’s power adapter. Press and hold the Mic Volume Up at the back of the Base while plugging the power adapter back in. When the battery charging status light flashes 3 times, the Headset and the Base are unpaired. The Base will then enter search mode automatically and the Audio Indicator will be on.

Conference Calling with Multiple Headsets

The Zum Maestro DECT™ is able to pair with a total of four Headsets for conferencing: one Master and three Secondary Headsets.

Connecting the second and additional Headsets

1. Using the Master Headset which is already linked with the Base, press the PAGE switch on the Base for 5s. The Base starts searching for a Headset to pair to. Press the second Headset’s Mute button until the Headset status LED flashes, indicating the Headset is in pairing status. The connection will be successful when the LED turns solid on.
2. Repeat the above to connect the 3rd and 4th Headsets.

Making a Conference Call

1. Tap the Multi-Function button on the primary Headset to connect to the Base when the audio connection indicator is on.
2. The three secondary Headsets need confirmation from the primary Headset before entering conferencing mode. Press the Multi-Function button on the secondary Headsets; you will hear a “DU” tone from the primary Headset. Press the Multi-Function button on the primary Headset to confirm.
3. The audio will be shared between these Headsets after getting confirmation from the primary Headset.
4. You can now make your conference call from the Master Headset.

Ending or leaving the conference

The primary Headset user can end the conference by hanging up on the call. The call is ended for all Headsets. The secondary Headset users can leave a conference by pressing the multi-function button on their headsets, or by docking the Headset with the base. The Conference call is still active for the other Headset(s).

Technical Specifications

• Operating environment: 32°F – 104°F (0°C – +40°C); Humidity up to 95% Rh non-condensing.
• Call control: The multi-function button supports answer/end calls; docking operations also answer/end calls.
• Volume Control and Microphone Mute: button controls on the Headset.
• Audio indicators: Tones indicate incoming calls, low battery, volume level, microphone muting, and other events.
• Sound quality: DSP noise reduction; echo cancellation; tone control; wideband and narrowband audio.
• Recharge: While docked in the Base.
• Wireless standard: (CAT – IQ) European DECT and U.S. DECT.
• DECT range: For U.S. DECT, up to 350 feet from Base to Headset. For European DECT, up to 120 meters from Base to Headset.
• DECT frequencies: US DECT: 1.92 – 1.93 GHz., EU DECT: 1.88 – 1.90 GHz.
• Wearing-styles: Headband
• Microphone boom arm style: Long boom arm
• Speaker(s): Wideband speaker.
• Microphone: noise-canceling microphone.

Headset Battery

• Battery type: Lithium-ion polymer.
• Battery capacity: 300 mAh standard
• Battery talk time: Up to 21 hours.
• Battery life: Minimum recharging 1000 times.
• Battery standby time: At least 50 hours.
• Operating temperature range: -20°C – +60°C.
• Battery charging time: Less than 20 minutes to charge 20%. Less than 45 minutes to charge 50%. Fully charged in less than 3 hours.
• Battery storage life: Headset battery holds charge for six months in OFF State.

Base

• Dimensions: 3.8″ x 3″ x 4.7″ (97mm x 75 mm x 120 mm)
• Wireless standard: (CAT – IQ) European DECT and U.S. DECT.Setu
• Operating environment: 32° – 104°F (-0° – +40°C); Up to 95% Rh non-condensing.
• Desk Phone connections: RJ-09 for the handset, RJ-09 for phone body (or headset port), RJ-45 for AUX (for EHS Cable or lifter).
• RJ09 alignment switch and microphone volume switch: RJ09 alignment (clear dialtone) switch and microphone volume level set manually.

Important Safety Instructions

Please dispose of the Headset according to local regulations and recycle when possible.

• Do not dispose as household waste.
• Use only the power cord and battery indicated in this manual.
• Do not dispose of batteries in a fire. They may explode
• Check with local codes for disposal and/or recycling instructions.

RF Warning Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Declaration

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this equipment not expressly approved by Spracht could void your warranty and your ability to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Optional Accessories

Electronic Hookswitch for most phones

Check the Spracht website for cross reference of phones and EHS cables: www.spracht.com

Warranty

Spracht warrants its products against defects or malfunctions in material and workmanship under normal use and service, with the exceptions stated below.

This warranty lasts for one year from the original date of purchase. Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product. Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy.

This warranty does not cover any damages due to accident, misuse, abuse, or negligence. Spracht shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

To make a warranty claim, the purchaser must obtain a return authorization number (RA) from Spracht (serial number and purchase date required), and then return the product to Spracht at the purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product. To obtain a return authorization, see Warranty on our website www.spracht. com, e-mail info@spracht.com, or contact us at:

Spracht
974 Commercial Street, Suite 108
Palo Alto, CA 94303 USA
Tel.: 650-215-7500 Fax: 650-485-2453

For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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