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Skullcandy Jib in-Ear Wired Earbuds Manual

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Skullcandy Jib in-Ear Wired Earbuds

Skullcandy Jib in-Ear Wired Earbuds

 PAIRING ISSUES?

Issue:
The biggest challenge with true wireless earbuds is ensuring your buds are properly connected and your device. There are times when you may unintentionally disconnect your buds and change their paired state; this can create pairing challenges and impact your ability to use either bud solo (Master Role Switch). Do not worry, as this is an easy fix!

Solution:

  • To ensure ease of re-pairing, please unpair or forget your Jib™ True in your paired Bluetooth device list
  • Remove your Jib™ True earbuds from the charging case and Manually Power them OFF, by touching and holding the button on BOTH buds for 4 seconds
  • Once both buds have been powered OFF, touch and hold the button on each bud for 10 seconds to completely reset them (this will power cycle them on and off again).
  • Once both buds have gone through the power cycle, place the buds back in the case until both LEDs show red, and then pull them back out.
  • Both buds will automatically power ON and the LEDs will simultaneously flash BLUE while they sync to each other.
  • Once the buds have synced together, you will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE.
  • At this time, turn ON your device’s Bluetooth look for Jib™ True in your list of “Available Bluetooth” devices, and select it. For Android devices: “Click “+ Pair New Device” and select Jib™ True to pair your earbuds to your device.
  • IMPORTANT – Select the “Pair” and “Ok” prompts that will pop up on your screen.
  • Once successfully paired, a voice prompt will notify you are now “Connected”.

MONO MODE

Issue:
If you would like to use Jib™ True with only one earbud (Mono Mode), you’re in luck! The updated technology in Jib™ True allows you to use either the left OR the right bud in Mono Mode. Once paired correctly, you will be able to switch between buds at your discretion.

However, if you’re having any challenges utilizing the Master Role Switching capabilities, you may follow these simple steps to ensure ease of use when pairing and switching between Mono and Stereo Modes.

Solution:

  • Please note – BOTH the LEFT and RIGHT bud for Jib™ True can be used in Mono Mode, this is because the new tech allows Master Role Switching capabilities.
  • For the optimal Mono Mode functionality, first Power ON and pair your buds to your device normally or as described in our troubleshooting section. This will ensure the seamless transition between Stereo and Mono modes.
  • Once both Jib™ True buds are paired together, simply place the RIGHT or LEFT bud back into the case; whichever you prefer! The remaining bud will stay paired and function with both phone calls and music.
  • You will maintain bud functionality, but remember you will lose some of the media control functionality such as “Volume +/-“, and “Track <</>>”, depending on which bu was placed in the case when in Mono Mode. The RIGHT bud will always control Volume Up and Track Forward, and the LEFT bud will always control Volume Down and TrackBack.
  • If you would like to change back to Stereo Mode while in Mono Mode, simply pull the other bud from the case at any time and you will hear a tone, or the music will seamlessly begin to stream to indicate that you have automatically entered back into Stereo Mode.
  • Please Note – If you’re having any trouble switching between the LEFT and RIGHT buds in Mono Mode, you will need to follow the reset instructions explained above clear BOTH earbuds, and re-pair to enter back into the correct paired state to allow the Master Role Switching functionality.

BUDS NOT CHARGING IN THE CASE/CASE LID NOT CLOSING PROPERLY?

Issue:
Not seeing the RED LED indicator on the bud when you’ve placed your JIB TRUE back in the case?

Solution:

  • Wait momentarily as the buds connect, occasionally it takes a few seconds to begin charging
  • Check to see if any debris is blocking the charging pins in the case, or on the bud
  • Check to see if the removable in-ear gels are placed correctly on the acoustic port, this could be keeping the buds from sitting correctly in the case
  • This same issue could also be interfering with your case lid when closing, if you’re having a hard time closing the lid correctly, this is an indicator that buds are not set correctly or the gels are interfering.
  • When charging the device, we recommend using a cable, charger, or outlet with a power output that does not exceed 18 watts (5 Volts/3.6amps).

If you’ve checked everything above and are still experiencing issues and/or if the indicator light remains dark and does not come on at all, please visit our warranty page where you can file a claim to receive a replacement product. All Skullcandy products have a 1-year warranty.

FAQs

BATTERY & CHARGE

Earbuds:

  • 1 hour for the earbuds to charge to 100% inside the case
  • To charge your earbuds, place them in the charging case. The earbud LEDs will be solid red while charging.
  • The LEDs will turn off when fully charged.
  • When your battery has less than 30 minutes of playtime left, a voice prompt will notify you of “battery low” and the LEDs will flash red every 5 seconds.

Case:

  • 1 hour for the case to charge to 100%
  • To charge your case, plug in the Micro-USB charging cable and connect it to a computer, wall charger, power bank, or 12-volt adapter in a car.
  • To check how much battery life is left in the case, open the lid and the single LED on the front of the case will flash to indicate the level of charge.
  • Each LED flash represents low, medium, and high charge.
  • 1 flash represents low battery life (<25% battery)
  • 2 flashes represent medium battery life (25%-75%)
  • 3 flashes represent a high battery life (>75%).
  • While charging, the LED will flash, and when it is fully charged the LED will turn off.

Battery life and playtime are very important to me, how long does the Jib™ True last?

  • There is up to 6 hours of playtime in the earbuds, and up to 16 hours in the case, allowing up to 22 Hours of total playtime.

Can I charge Jib™ True with my Skullcandy Power Accessories/PC/Laptop?

  • Pretty much all USB-A to Micro-USB charging cables will work to charge your Jib™ True.

Does Jib™ True have some sort of fast charge?

  • Jib™ True has a Micro-USB charging port and cable.

NEW FEATURES

What is the benefit of the Master Role Switching feature and functionality?

  • This allows both the LEFT and RIGHT buds to act as the Master buds, which allows more media controls and features to be activated from either side. Functions such as,  play/pause, answer call/hang up call, Activate Assistant, and switching between EQ modes can be controlled on both the LEFT and RIGHT bud, simplifying the user  experience
  • This feature also allows you to utilize either the LEFT or RIGHT bud in Mono Mode, rather than being limited to just one specific side.

CONNECTION

Does the Jib™ True pair with the Skullcandy App?

  • Sorry, but the Jib™ True will not pair with the Skullcandy App.

What is the Bluetooth range of the Jib™ True?

  • You will be able to listen up to 30+ feet (10+ meters) away from your paired device, though your connection experience may vary based on your environment.

Can I connect Jib™ True to a computer?

  • Yes, as well as to a phone, tablet, MP3 player, laptop, or anything else with a Bluetooth connection.

Can I use Jib™ True with a PS4/Xbox One/Switch?

  • Xbox One: No
  • Switch: Yes
  • PS4: No

Which version of Bluetooth does Jib™ True use?

  • Bluetooth® version 5.0

Which side of Jib™ True is considered the “Master” bud?

  • The LEFT and RIGHT side earbuds can be your master earbuds, so either bud can be used in Mono Mode (one earbud listening).

When on a call or listening to my content, will I hear the audio in one or both earbuds?

  • Jib™ True has stereo calling and streaming so you’ll always hear the caller or your content in both ears.
  • Although, you do have the option to use only one earbud (left or right side) if you prefer Mono Mode in some situations.

GENERAL QUESTIONS

Can I use Siri/Google Assistant/Alexa with my Jib™ True?

  • When paired to your device, you can press the button on either the LEFT or RIGHT bud 3x to activate your voice assistant feature at any time.

WARRANTY

PLEASE BE SURE TO REACH OUT TO CUSTOMER SERVICE BEFORE FILING A CLAIM, WE CAN LIKELY HELP YOU QUICKLY TROUBLESHOOT AND SOLVE YOUR PROBLEM.

What happens if my earbuds break?

  • If it is a manufacturer’s defect, Skullcandy has you covered with a 1-Year Limited Warranty.

FOR MORE MANUALS BY SKULLCANDY, VISIT MANUALSOCK

FAQS About Skullcandy Jib in-Ear Wired Earbuds

Are Skullcandy Jib earbuds wireless or wired?

Skullcandy Jib earbuds are wired, meaning they connect to your device via a physical cable rather than through Bluetooth or other wireless means.

What devices are Skullcandy Jib earbuds compatible with?

Skullcandy Jib earbuds are compatible with a wide range of devices including smartphones, tablets, laptops, MP3 players, and other audio devices with a standard 3.5mm audio jack.

Do Skullcandy Jib earbuds come with different-sized ear tips?

Yes, Skullcandy Jib earbuds usually come with different-sized ear tips (small, medium, large) to ensure a comfortable and secure fit for different ear sizes.

Are Skullcandy Jib earbuds waterproof or sweatproof?

Skullcandy Jib earbuds are not typically advertised as waterproof or sweatproof, so it’s advisable to avoid exposing them to water or excessive sweat to prevent damage.

Do Skullcandy Jib earbuds have a microphone for hands-free calls?

Some models of Skullcandy Jib earbuds feature an in-line microphone, allowing you to make and receive calls hands-free without needing to remove the earbuds.

How is the sound quality of Skullcandy Jib earbuds?

Skullcandy Jib earbuds offer decent sound quality for their price range, providing clear audio with a focus on bass, which is characteristic of Skullcandy’s signature sound.

Do Skullcandy Jib earbuds come with a carrying case?

Generally, Skullcandy Jib earbuds do not come with a carrying case. However, you can purchase aftermarket cases separately if you want to protect your earbuds during transport.

What is the length of the cable for Skullcandy Jib earbuds?

The cable length of Skullcandy Jib earbuds is typically around 1.2 meters (approximately 4 feet), providing ample length for most users’ needs.

Can Skullcandy Jib earbuds be used for gaming?

While Skullcandy Jib earbuds are primarily designed for music playback, they can also be used for gaming on devices with a 3.5mm audio jack. However, for gaming-specific features, dedicated gaming headphones may be more suitable.

Do Skullcandy Jib earbuds come with a warranty?

Skullcandy Jib earbuds typically come with a manufacturer’s warranty, usually covering defects in materials and workmanship for a certain period. Warranty terms may vary depending on your location and the retailer you purchase from, so it’s advisable to check the warranty details before buying.

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