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Sceptre E249W 24-inch FHD LED Gaming Monitor User Manual


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Sceptre E249W 24-inch FHD LED Gaming Monitor

Sceptre E249W 24-inch FHD LED Gaming Monitor


Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and/or fire.  To prevent potential danger, please observe the following instructions when installing, operating, and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Display, please read the following precautions carefully before using the product.

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with a dry cloth.
  7. Do not block any ventilation openings. Install by the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves,  or other apparatus (including amplifiers) that produce heat
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug this apparatus during lightning storms or when unused for long periods.
  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Never place a display set in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  1. Use only cabinets or stands recommended by the manufacturer of the display set.
  2. Use only furniture that can safely support the display set.
  3. Make sure the display set is not overhanging the edge of the supporting furniture.
  4. Do not place the display set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the display set to a suitable support.
  5. Do not place the display set on cloth or other materials that may be located between the display set and supporting furniture.
  6. Make sure to warn and educate children about the dangers of climbing on furniture to reach the display set or its controls.
  7. Keep a minimum distance of 5 cm around all edges of the display for sufficient ventilation.
  8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc. Install by the manufacturer’s instructions.
  9. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  10. Operating environment: Temperature: 5°C~35°C, Humidity: 10% to 85% noncondensing, Altitude: 0~2,000 m.


Dispose of unwanted electronics and batteries through an approved recycler. For display please visit the web at http://www.earth911.com/recyclingguide/how-to-recycle-large-electronics/ For Batteries please visit the web at http://www.call2recycle.org/ For more information, visit: www.sceptre.com/recycling.html or call (888) 580-5588.

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. Please refer to the last page for further references. The house icon identifies that this product is for indoor use.

This product can expose you to chemicals including lead, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent the product from being damaged,  the following rules should be observed for the installation, use, and maintenance of the product. Read the following safety instructions before operating the display. Keep these instructions in a safe place for future reference.

  • To avoid the risk of electric shock or component damage, switch off the power before connecting other components to the display.
  • Unplug the power cord before cleaning the display. Please use a microfiber cleaning cloth for cleaning the bezel of the display only. Do not use a liquid or a spray cleaner for cleaning the product. Do not use abrasive cleaners.
  • Always use the accessories recommended by the manufacturer to ensure compatibility.
  • When moving the display from an area of low temperature to an area of high temperature, condensation may form on the housing. Do not turn on the display immediately after this to avoid causing fire, electric shock, or component damage.
  • Do not place the display on an unstable cart, stand, or table. If the display falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the display.
  • Only use furniture that can safely support the display.
  • Make sure the display is not overhanging the edge of the support furniture.
  • Do not place the display onto tall furniture (such as cupboards or bookcases) without anchoring both the furniture and the display to a suitable support.
  • Do not place the display on cloth o other materials that may be located between the display and supporting furniture.
  • Be sure to educate your children regarding the dangers of climbing on furniture to reach the display or its controls.
  • Any heat source should maintain a distance of at least 5 feet away from the display, i.e. radiator, heater, oven,  amplifier, etc. Do not install the product too close to anything that produces smoke or moisture. Operating the product close to smoke or moisture may cause fire or electric shock.
  • Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure the reliable operation of the display and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the display in a bookcase or cabinet unless proper ventilation is provided.
  • Never push any object into the ventilation slots of the display. Do not place any objects on the top of the Product. It could short-circuit parts causing a fire or electric shock. Never spill liquids on the display.
  • Do not use the display in a portrait format (by rotating 90 degrees) under a high-temperature environment (25°C or higher), since this would retard heat dissipation and would eventually damage the display.
  • The display should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
  • The power cable must be replaced when using a different voltage from that specified in the User Manual. For more information, contact your dealer.
  • The display is equipped with a two-pronged plug.
  • Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
  • The wall socket should be installed near the equipment and should be easily accessible.
  • Only the marked power source can be used for the product. Any power source other than the specified one may cause fire or electric shock.
  • Do not touch the power cord during thunderstorms. To avoid electric shock, avoid handling the power cord during electrical storms.
  • Unplug the unit during a lightning storm or when it will not be used for a long period. This will protect the display from damage due to power surges.
  • Do not attempt to repair or service the product yourself. Opening or removing the back cover may expose you to high voltages, the risk of electric shock, and other hazards. If repair is required, please contact your dealer and refer all servicing to qualified service personnel.
  • Keep the product away from moisture. Do not expose this appliance to rain or moisture. If water penetrates the product, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
  • Do not use the product if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair the  product yourself
  • Avoid using dropped or damaged appliances. If the product is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of the product may cause fire or electric shock.
  • Do not install the product in an area with heavy dust or high humidity. Operating the product in environments with heavy dust or high humidity may cause fire or electric shock.
  • Hold the power connector when removing the power cable. Pulling the power cable itself may damage the wires inside the cable and cause fire or electric shocks. When the product will not be used for an extended period, unplug the power connector.
  • To avoid the risk of electric shock, do not touch the connector with wet hands.
  • Insert batteries by instructions while using the remote control. Incorrect polarities may cause damage and leakage of the batteries, operator injury, and contamination of the remote control.
  • If any of the following occurs please contact the dealer:
  • The power connector fails or frays.
  • Liquid sprays or any object  drops into the display
  • The display is exposed to rain or other moisture.
  • The display is dropped or damaged in any way. o The performance of the display changes substantially.
  • Operating environment: Temperature: 5°C ~ 35°C, Humidity: 10% to 85% non-condensing, Altitude: 0~2,000 m.

Dear Sceptre Customer,

Congratulations on your new SCEPTRE E24 LED monitor purchase. Thank you for your support. To ensure safety and many years of trouble-free operation of your LED monitor,  please read the manual carefully before making any adjustments, and keep them in a safe place for future reference. We hope you enjoy your new SCEPTRE monitor.

For technical assistance, please call 1(800) 788-2878 and select option 3 or email our tech support group at  SceptreTS@SCEPTRE.com
 For all other inquiries, please call 1(800) 788-2878 and select option 4 or email our customer service group at  SceptreTS@SCEPTRE.com. Live Chat is also available during business hours M-F 8:30 AM-5:30 PM

Opening the Package 

The SCEPTRE display is packaged in a carton. The size and weight of the product might be too heavy for 1 person to handle. In the event of that happening; it is recommended that the display package must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently.

Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.

Package Contents

  • SCEPTRE Display x 1
  • Display Base x 1
  • Display Neck x 1
  • Screws x 2
  • Spacers x 4
  • HDMI Cable x 1
  • Power Adapter x 1
  • User Manual x 1


Please read the user manual carefully before performing the installation. When an extension cord is required, use one with the correct power rating. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation.

Avoid installing the product in the kitchen, bathroom, or other places with high humidity dust, or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage.

Installing the Monitor Stand Assembly

  1. Insert the neck into the base with the front of the neck facing the left at a 45-degree angle and twice the neck counter-clockwise until you hear a click sound and the neck is facing forward aligned with the base.Sceptre E249W 24-inch FHD LED Gaming Monitor 1
  2. Lay the monitor flat on a surface and insert the neck + base assembly to the back of the monitor. Secure the top of the neck by screwing in 2 screws.Sceptre E249W 24-inch FHD LED Gaming Monitor 2
  3. To finalize your installation of the display, please read the following.Sceptre E249W 24-inch FHD LED Gaming Monitor 3

Removing the Stand for Wall Mounting

  1. To remove the stand, lay the monitor flat on a table. Unscrew the two screws indicated and you can pull the stand completely off. If you want to wall mount the monitor you will need to use the included spacers first on the mounting pattern before you attach your mounting plate.Sceptre E249W 24-inch FHD LED Gaming Monitor 4
  2. The display’s mountain pattern is 100mm by 100mm using M4 x 10mm size screws.

Identifying Front and Rear Panel

Front View

Sceptre E249W 24-inch FHD LED Gaming Monitor 5

Indicator Light:
This light turns blue when the monitor is turned on and red when the monitor is turned off. The light will be off if the power adapter is removed from the back of the monitor.

Back View with Buttons 

Sceptre E249W 24-inch FHD LED Gaming Monitor 6

  1. This button activates the On Screen Display (OSD). While the OSD is active, this button will act as the select button to open up an option for adjustment.
  2. With no OSD, this button this button will also increase the volume of the internal speaker. With the OSD turned on, this button moves the selection upwards.
  3. With no OSD, this button will also decrease the volume of the internal speaker. With the OSD turned on, this button moves the selection downwards.
  4. When the OSD is active, this button acts as the EXIT button and exits out of the option or OSD. This button switches between all the different inputs of the display.
  5. This button turns the display on or off.

Back View with Connections 

Sceptre E249W 24-inch FHD LED Gaming Monitor 7

  1. HDMI 2 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output.
  2. HDMI 1 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output.
  3. VGA – VGA stands for Video Graphics Array. This connection is for computers to send video signals to the monitor by an analog signal. This method of connection is the most commonly used connection.
  4. AUDIO IN – This connection is for audio in from the computer going into the monitor. This connection is used with VGA.
  5. AUDIO OUT – This connection is for audio out from the monitor going out to either a speaker or headphones.
  6. DC IN – This connection is for electricity supplied from the included power adapter.

If You Have HDMI Connection on Your Video Card… 

Sceptre E249W 24-inch FHD LED Gaming Monitor 8

  1. Make sure the power of the E24 LED MONITOR is turned off.
  2. Obtain a HDMI cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. Turn on the power of both the E24 LED MONITOR and the computer.

Supported VGA Resolution

Sceptre E249W 24-inch FHD LED Gaming Monitor 9
Supported HDMI Resolution

Sceptre E249W 24-inch FHD LED Gaming Monitor 10


Sceptre E249W 24-inch FHD LED Gaming Monitor 11

Sceptre E249W 24-inch FHD LED Gaming Monitor 12
Sceptre E249W 24-inch FHD LED Gaming Monitor 13



Sceptre E249W 24-inch FHD LED Gaming Monitor 14


Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor (90 days for commercial use) and is only valid when purchased from an Authorized  Reseller, only on the new and non-refurbished product, and available to customers in the continental US, Alaska, Hawaii, and Puerto Rico. See below for the SCEPTRE Extended Service warranty.

SCEPTRE’s Responsibility
SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United States and that are used in the fifty (50) United States or Puerto Rico and Canada are warranted to be free from manufacturing defects in materials and workmanship for one (1) year from the date of their original retail purchase (or a period of ninety (90) days for commercial use).

If the unit fails to conform to this warranty, we will service the units using new or refurbished parts. If the part required for replacement is no longer in production and/or is obsolete, SCEPTRE will repair or replace the unit with similar or like parts of equal value. If a similar or like part is not available, a charge may be incurred to the owner, for any upgraded parts substituted.

Service Labor
During one (1) year from the effective warranty date (or a period of ninety (90) days for commercial use), SCEPTRE will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support at (800) 788-2878. The determination of service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.

New or remanufactured parts will be used for repairs by SCEPTRE at its designated Service  Center for one (1) year (or ninety (90) days for commercial use) from the effective warranty date. Such replacement parts are warranted for the remaining portion of the original warranty period.

During the one (1) year (or ninety (90) days for commercial use) warranty period, SCEPTRE will, at its option and sole discretion, repair or replace defective parts, including replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs, you are responsible for all transportation charges to the service facility. SCEPTRE is not responsible for the de-installation or re-installation of the unit.

Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use the original carton box and packing material or an equivalent as designated by SCEPTRE. If you no longer have them please contact Sceptre’s Customer Support.

Not Covered
This warranty does not cover the following: cosmetic defects; damage, malfunctions, or failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power supplies, operation with faulty associated equipment, modification, alteration, improper servicing, tampering and or, damage from fire, water, lightning, power surges, abnormal environmental conditions, or other acts of nature; normal wear and tear (SCEPTRE reserves the right to determine “wear and tear” on any products); unsatisfactory visual or audio performance not caused by a manufacturing defect; or displays on which the serial number has been removed or defaced.

Image Sticking caused by operating at excessive brightness levels for extended periods or mishandling is not covered by this warranty. Installation, removal, transportation, and reinstallation of a display and routine maintenance and cleaning, are not covered by this warranty. Any hardware, components, and/or software bundled with the display are not covered by this warranty. Any damages caused directly or indirectly by the Buyer’s or Reseller’s “Value Added Feature” are not covered by this warranty or Sceptre, Inc.

Any damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost savings, or other special incidental, exemplary, or consequential damages whether for breach of contract, tort, or otherwise, or whether arising out of the use of or inability to use the product, even if  SCEPTRE, INC. or any dealer, distributor of authorized service provider/partner has beenadvised of the possibility of such damages, or any claim by any other warranty are not covered by this warranty or Sceptre Inc.ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITEDIN DURATION TO THE period SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty.SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine whether SCEPTRE should repair the damage for a fee or whether the product should be returned to you as received by the repair center.

Dead Pixel Policy
SCEPTRE sets a limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5  dead pixels in a combination of color and brightness. Any number of dead or bad pixels under the limit is considered to be within the normal performance specification of the LCD and is not considered defective.

Owner’s Responsibility
Effective Warranty Date Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as evidence of the purchase date. If you can no longer obtain your receipt, the warranty will revert to the unit’s manufacture date according to the serial number of the unit. This limited warranty applies only to the original purchaser and is non-transferable.

Warranty Service
For warranty service information, contact SCEPTRE Technical SuppoSupport email address SceptreTS@SCEPTRE.com, via phone at (800) 788-2878, or World Wide Web chatting service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday  8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE’s responsibility(see above) will be provided without charge. Other services or services not covered by the warranty are at the owner’s expense.

You must provide the model, serial number, and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call. Warranty conditions are subject to change, for the latest Warranty Terms and Conditions and additional information regarding your warranty, please see complete details online at  www.SCEPTRE.com.

Disclaimer, Trademarks, Icons & Copyright Information

  • HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.”
  • Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
  • This Display meets the ENERGY STAR® guidelines under the default picture settings. Changing this setting or enabling other options will increase power consumption which could exceed the guidelines of ENERGY STAR®. For more information on the ENERGY STAR program, please refer  to www.energystar.gov
  • SCEPTRE is a trademark or registered trademark of Sceptre Group.
  • Sceptre, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • In the interest of continuing product improvement, Sceptre, Inc. reserves the right to change product specifications without notice. Information in this document may change without notice.
  • No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from Sceptre, Inc.


FAQS About Sceptre E249W 24-inch FHD LED Gaming Monitor

What is the resolution of the Sceptre E249W?

The Sceptre E249W features a Full HD resolution of 1920×1080 pixels.

Does the monitor support gaming?

Yes, it’s marketed as a gaming monitor and offers features suitable for gaming, such as a fast refresh rate and response time.

What is the refresh rate of this monitor?

The Sceptre E249W typically has a refresh rate of 60Hz, which is standard for most monitors in this price range.

Does it have built-in speakers?

Yes, the monitor has built-in speakers, but the sound quality may vary. For better audio, you might want to consider external speakers or headphones.

Is it VESA mount compatible?

Yes, the Sceptre E249W is VESA mount compatible, allowing you to attach it to a wall mount or monitor arm.

What inputs does it support?

The monitor typically supports HDMI, VGA, and audio input, providing compatibility with a variety of devices such as PCs, gaming consoles, and media players.

Does it have AMD FreeSync or NVIDIA G-SYNC support?

The Sceptre E249W may have AMD FreeSync support, which helps reduce screen tearing and stuttering during gaming, but it’s always good to double-check with the specific model.

How many ports does it have?

The number of ports can vary, but it usually includes at least one HDMI port, one VGA port, and an audio input/output jack.

What is the response time of this monitor?

The response time of the Sceptre E249W is typically around 5ms, which is decent for gaming and general use.

Is it suitable for multi-monitor setups?

Yes, it can be used in multi-monitor setups due to its slim bezels and VESA mounting capabilities, but keep in mind that uniformity across multiple monitors might vary.

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