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Ring Video Doorbell Pro 2 User Guide

Ring Video Doorbell Pro 2 FEATURE

Ring logo

Ring Video Doorbell Pro 2

Ring Video Doorbell Pro 2 PRODUCT

About Ring
Ring LLC is a manufacturer of home security and smart home devices owned by Amazon. It manufactures a titular line of smart doorbells, home security cameras, and alarm systems.

Included installation hardware

       Bag         Hardware

  • A          Ring Video Doorbell Pro 2 User-fig 1
                 (2) 1-3/8″ Long Mounting Screws
                 Ring Video Doorbell Pro 2 User-fig 2
                 (2) Wall Anchors

  • B        Ring Video Doorbell Pro 2 User-fig 3
                 (2) 3/16″ Security Screws

  • C          Ring Video Doorbell Pro 2 User-fig 4
                (2) 5/8″ Short Mounting Screws

  • D          Ring Video Doorbell Pro 2 User-fig 5
                (2) Wire Nuts
              Ring Video Doorbell Pro 2 User-fig 6
                (2) Wire Extenders
              Ring Video Doorbell Pro 2 User-fig 8
               (1) Alt Pro Power Kit Cables

Don’t have an existing doorbell? You can power your Doorbell Pro 2 directly using our Plug-in Adapter.
Visit ring.com/accessories to learn more.

Download the Ring App.

The Ring App walks you through setting up and managing your Ring Doorbell.
Search for “Ring” in one of the app stores below, or visit ring.com/app

Ring Video Doorbell Pro 2 User-fig 7

Set up your Ring Doorbell.

In the Ring app, select Set Up a Device and follow the in-app instructions.

Find your doorbell chime.

Your Doorbell Pro 2 is designed to replace an existing doorbell button and gets its power from the doorbell system. Ring your existing doorbell and listen for the chime. If it rings, we know your current doorbell system is working. Follow the sound to find your chime and make a mental note of the location. We’ll return to your chime soon.

Turn off the power at the breaker.

This is essential to keeping you and your new Ring Doorbell safe. If you’re not sure which breaker controls your doorbell chime, turn off the master breaker for your home, or contact an electrician.

CAUTION!
You’ll be working with electrical wires during the installation process. If you are uncomfortable or inexperienced with doing so,
consult with a licensed electrician.Ring Video Doorbell Pro 2 User-fig 10

Grab the included Pro Power Kit.

You must install this in your doorbell chime. It’s not a transformer or power adapter. Remove and replace any existing
Pro Power Kit.Ring Video Doorbell Pro 2 User-fig 9

Input Requirements

Voltage

  • MIN 16VAC
  • MAX 24VAC

Power

  • MIN 10VA
  • MAX 40VA

Frequency:

  • MIN 50Hz
  • MAX 60Hz

WARNING.
Do not connect your Pro Power Kit directly to the electrical main. Doing so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.

Remove the cover from your doorbell chime.
After you’ve turned off the power at the breaker, remove the cover from your chime and set it aside for now.

Loosen the “Front” and “Trans” terminal screws.
Make sure to keep the existing doorbell wires in place.Ring Video Doorbell Pro 2 User-fig 12

Connect the Pro Power Kit wires
Connect one wire from the Pro Power Kit to the “Front” terminal, and the other to the “Trans” terminal. It doesn’t matter which
wire you connect to which terminal. Then re-tighten the terminal screws.Ring Video Doorbell Pro 2 User-fig 11

Position the Pro Power Kit and replace the cover.
Place it within your internal doorbell, away from any moving parts.

Uninstall your existing doorbell button

Remove your doorbell from the wall. Disconnect the wires. Make sure they don’t fall back inside your wall so you can access them later.

Remove the faceplate.

Grasp the bottom of the faceplate and pull to remove it.Ring Video Doorbell Pro 2 User-fig 13

Install the included Corner Mount. (optional)

The Corner Mount can angle your Ring Doorbell to improve motion detection and provide a better view.

  • Mark two mounting holes on your wall through the slots on your Corner Mount (fig 1).Ring Video Doorbell Pro 2 User-fig 14
  • If you are replacing a Ring Doorbell, align the two small screw holes with two of the existing holes in your wall (fig 2).Ring Video Doorbell Pro 2 User-fig 15

Install the anchors. (optional)

On stucco, brick, or concrete, use a 1/4″ masonry bit to drill holes in your wall, then insert the included wall anchors.
(If you’re installing on wood or siding, you can skip this step.)

Ring Video Doorbell Pro 2 User-fig 16

Warning
DO NOT USE any screw other than the included long mounting screws when securing your Ring Doorbell.

Screw in the Corner Mount.

  • Using the long mounting screws, secure the Corner Mount to the wall through the slots (fig. 3).
  • If you’re re-using existing holes, secure them with the adjacent screw holes (fig. 4).

 

Ring Video Doorbell Pro 2 User-fig 17Ring Video Doorbell Pro 2 User-fig 27

Connect the doorbell wires.

Loop one doorbell wire around each of the screw terminals on the rear of your Ring Doorbell then tighten the terminals to secure. If your doorbell wires are too short to reach your new Ring Doorbell, you can attach the included wire extenders using the included wire nuts.Ring Video Doorbell Pro 2 User-fig 18

Mount your Ring Doorbell to the Corner Mount.

Secure your Ring Doorbell to the Corner Mount with the two included short mounting screws. Be sure to feed any excess wiring back into the wall first. If you used the wire nuts, push them through the hole as well.

Warning
DO NOT USE any screw other than the included short mounting screws when securing your Ring Doorbell.Ring Video Doorbell Pro 2 User-fig 19Ring Video Doorbell Pro 2 User-fig 27

Mark the screw holes.
Using your Ring Doorbell as a template, mark the location of the two mounting holes on your wall.Ring Video Doorbell Pro 2 User-fig 20

Install the anchors.(optional)

On stucco, brick, or concrete, use a 1/4″ masonry bit to drill holes in your wall, then insert the included wall anchors.
(If you’re installing on wood or siding, you can skip this step.)Ring Video Doorbell Pro 2 User-fig 21

Connect the doorbell wires.
Loop one doorbell wire around each of the screw terminals on the rear of your Ring Doorbell then tighten the terminals to secure.If your doorbell wires are too short to reach your new Ring Doorbell, you can attach the included wire extenders using the included wire nuts.Ring Video Doorbell Pro 2 User-fig 22

Screw in your Ring Doorbell.

Mount your Ring Doorbell with the two included long mounting screws. Be sure to feed any excess wiring back into the wall first. If you used the wire nuts, push them through the hole as well.

Caution
DO NOT USE any screw other than the included long mounting screws when securing your Ring Doorbell.Ring Video Doorbell Pro 2 User-fig 24Ring Video Doorbell Pro 2 User-fig 25

Restore power at the breaker
It may take a moment for your  Ring Doorbell to power on.  You’ll know it’s ready once it lights up and speaks to you.Ring Video Doorbell Pro 2 User-fig 23
Secure your Ring Doorbell.
Re-attach the faceplate, then use the included screwdriver to drive the small security screw into the bottom of your Ring Doorbell.

CAUTION!
If you use the wrong screws to secure the Video Doorbell, you could damage the battery during installation, create a fire hazard, and be seriously injured.Ring Video Doorbell Pro 2 User-fig 28

Review, share, and download.
Your new device comes with a free 30-day trial of Ring Protect video recording service. To continue your subscription
and save your videos, please visit ring.com/protect-plans Ring Video Doorbell Pro 2 User-fig 29

What is Ring Protect?
Ring Protect is a subscription service that stores videos from your Ring devices.

Why do I want it?
Ring lets you interact with visitors and monitor your property in real-time, while Ring Protect allows you to review and share those videos anytime.

How much does it cost?

  • Ring Protect Basic covers one Ring device for $3 USD/ month or $30 USD/year.
  • Ring Protect Plus covers all Ring devices at one property and costs $10 USD/month or $100 USD/year.

How do I sign up?
Simply log into your Ring account at ring.com/protect-plans, and follow the on-screen instructions.

  • $5 CAD per month or $50 CAD per year
  • $15 CAD per month or $150 CAD per year

For additional help, visit ring.com/help
Or give us a call:

  • US 1 800 656 1918
  • Canada 1 855 300 7289
  • Worldwide +1 310 929 7085

For a list of all our customer support numbers, visit ring.com/callus
For information on our warranty, theft protection, and Ring Protect Plans, see ring.com/legal

FAQS About Ring Video Doorbell Pro 2

What functions does the Ring Pro 2 doorbell have?

The premium doorbell from Ring with the most functionality is the Ring Video Doorbell Pro 2. The upgraded Head-to-Toe HD+ Video, Audio+, Bird’s Eye View, and Alexa Greetings (for Ring Protect customers) are all features of the Video Doorbell Pro 2.

How long does the battery on a Ring Doorbell Pro 2 last?

six to twelve months

Does the Ring Doorbell Pro 2 require any power?

16-24 VAC

Is wiring required for the Ring Doorbell Pro 2?

During the installation process, you will be working with electrical lines. Consult a licensed electrician if you feel uneasy doing it or if you lack experience. Before installing your Ring Doorbell, install the Pro Power Kit to guarantee that it receives the power it need.

The Ring Pro 2 is water resistant.

Doorbells from Ring and outdoor security cameras are water-resistant and made to survive snow and typical rainfall. Ring products should not be submerged in water or sprayed with high pressure water because they are not waterproof.

The Ring Doorbell Pro 2’s width

1.93 inches

How frequently is the Ring Doorbell 2 recharged?

With normal use, your battery can last for months without recharging.

What voltage does a Pro 2 ring have?

AC at 16 volts

Ring Pro 2 is it 4K?

The Pro 2 records high-definition video in the peculiar resolution of 1536p. The Pro 2 features a 150-degree by 150-degree field of view rather than shooting in 1080p or even 4K.

Is a power kit included with the Ring Pro 2?

The Pro Power Kit V3 is provided to make sure the Doorbell Pro 2 receives enough power as it is intended to be attached to an existing doorbell circuit. The Pro Power Kit does not need to be installed because there is no existing doorbell wiring in this location and the Pro is being attached straight to the transformer.

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