Merkury Smart Wi-fi Camera
About Merkury Innovations: Merkury Innovations has been keeping up with the most recent advancements in electrical accessories and technology for almost 20 years, keeping us ahead of the curve and giving you economical products without sacrificing design or quality. Our wireless sound systems, e-sports equipment, and LED home décor not only make your environment better but also make the transition to smart living more affordable. No of the situation, environment, or way of life, Merkury is dedicated to helping you make it uniquely your own.
Thank you for purchasing your MERCURY smart home product.
Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi, and control multiple devices from the touch of your fingertips.
Merkury Smart Wi-fi Camera User Guide
What’s in the Box
Download the Geeni App from App Store or Google Play.
Register an account on your Geeni App.
- Enter your mobile phone number or email address
- Enter the verification code and create a password.
- Log in to the App.
Plug the camera into a power source using the included USB cable. The indicator will remain solid red when starting up but will begin to blink red when connected. If it does not blink, please reset it. *see reset instructions on p. 4
Add device: Easy Mode
- In the Geeni app, on the top corner of the Devices screen, click Choose “Wi-Fi Camera”.
- Make sure the light on the camera is blinking red, indicating the device is ready to connect, then press Next Step.
- Enter your Wi-Fi network and password.
- The Geeni app will attempt to connect.
This may take a few moments. When the blinking light turns solid blue, the connection was successful!
NOTE: Geeni can’t connect to 5GHz networks. *If the connection fails, try to connect using QR Mode.
QR Code Mode
- Be sure to reset the camera by pressing the reset button for 3-4 seconds.
- In the Geeni app, on the top corner of the Devices screen, click + Choose “Wi-Fi Camera” Choose “QR Code” in the top corner.
- Click Next and enter your Wi-Fi details.
- Scan the QR code with the camera. When you hear the camera beep, select ‘I heard the beep’ and it will add your camera.
- The indicator light will turn solid blue when the device was connected successfully!
NOTE: Geeni can’t connect to 5GHz networks.
How do I reset the device and what does the blinking light mean?
Reset the camera by pressing the reset button for 3-4 seconds.
- Access Camera Settings
From your main device list, click on the camera you want to edit, then press the “ ••• “ button on the top right for advanced settings.
- Device Name
Press to rename your device to something like “Bedroom” or “Kids’ Room”.
- Device Sharing
let friends, spouses, roommates, or family keep an eye on what your cameras see. Whether it’s a baby’s crib or the family dog, you can decide who gets to check in, access the camera, and set notifications.
- Remove Device
Delete the camera from your account. Until it’s deleted, it will always be linked to your account.
- Indicator Light
By default, the camera lights up to show it’s on. Switch the “Indicator Light” off to hide the light.
If you mount your camera upside down, toggling the “Flip” function will rotate the image so that it’s right side up.
- Time Watermark
Turn the time watermark on to always see a timestamp of when the video is taking place.
- Motion Detection
When turned on, you’ll receive notifications to your phone whenever the camera senses motion.
Press to turn Motion Detection off or set how sensitive you want it to be.
- Format SD Card
Press to erase your Micro SD Card.
Frequently Asked Questions
Can I share with family and friends?
Yes! You can share access to all Merkury devices— cameras, plugs, bulbs, doorbells, etc.— with family & friends. In the Geeni app, press the “Profile” button and click on “Device Sharing” to give or revoke sharing permissions. In order to share, the other user should have already downloaded the Geeni app and registered an account.
Recording and Micro SD Card Usage
Without a Micro SD card (optional, sold separately), the smart Wi-Fi camera can show live camera video, save screenshots or videos of the camera stream to your phone for later, and record still snapshots of motion alerts when notifications are turned on. Installing a Micro SD card will further enable video recording and playback from your phone. When the card is installed, the camera will continuously record and playback video to your phone until the card is full (up to 128GB supported). Video is encrypted and only viewable through the Geeni app on your phone, so do not try removing the MicroSD card to view the video.
How many videos Can the Camera Record?
Depending on video quality, the camera will use around 1GB of storage per day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by a new video, so you don’t have to ever worry about running out of storage space.
How Many Devices Can I Control?
The Geeni app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router.
My Merkury device has a funny name. How do I rename it?
From your main device list, click on one of the devices you want to rename, press the “•••” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name.
What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
If my Wi-Fi/Internet goes down, will Geeni still work?
Merkury products need to be connected to Wi-Fi in order to use them remotely
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
- Reset the device
The camera can be reset by holding down the reset button for 3-4 seconds.
- System Requirements
Mobile device running iOS® 9 or higher or Android™ 5.0 or higher
Existing Wi-Fi Network
- Camera: up to 1080p (1920 x 1080) at 25 frames/sec. H.264 encoding
- Field of View: 115° diagonal
- Audio: Internal Speaker and Microphone
- Storage: supports up to 128gb MicroSD card (not included)
- Wi-Fi is not compatible with 5GHz Wi-Fi networks.
VOICE CONTROL GUIDE
Thank you for purchasing your MERCURY smart home product. Make sure your devices are already set up using the Geeni app, then follow these steps. Your video device is able to stream video to these leading smart assistants.
Name and Control Each Device by Voice
- To control your MERCURY smart home products, just say “OK Google,“ or “Hey Google,“ and ask.
- Make sure your devices are already set up using the Geeni app.
- Things you can say*: Stream to:
How to Use the App
- Open the Google Home app and go to Home Control in the menu.
- Tap the “+“ button.
- Choose “Geeni“ from the list of Home Control partners.
- Authorize your account with Google Assistant using the username and password from your Geeni app.
Now your Google Home app and MERCURY devices are linked! You’re now able to say “Hey Google“ and control your MERCURY devices.
- At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Geeni app, and Google Assistant will refer to them by the same name.
- So if you rename a camera to ‘Living Room Camera’ or ‘Baby’s Room,“ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well.
Google Assistant will be able to control devices by room.
To control your MERKURY Smart Wi-fi Camera home products, just ask Alexa. Make sure your devices are already set up using the Geeni app.
Things you can say*: Stream to
*Some commands require compatible devices.
Connectivity Through Alexa
- Open the Alexa app and go to Skills in the menu.
- Search for Geeni then tap Enable.
- Authorize your account with Smart Home Skills using the username and password from your Geeni app.
- Choose “Discover Devices.“ After a few seconds, your MERKURY Smart Wi-fi Camera devices will be displayed under Smart Home in the Alexa app.
- You can rename your devices in the Geeni app, and Alexa will refer to them by the same name. So if you rename a smart bulb to “Living Room“ or a nickname like a smart camera to “Living Room Camera” or “Baby’s Room,”
Alternatively, you can create an Alexa group, like “Bedroom“ or “Downstairs,“ and add the device to the group. Alexa will recognize the group name in the Alexa app, or the device name in the Geeni app.
More information is available at: http://tinyurl.com/alexa-smart-home-groups
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modiﬁcations to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
If you encounter any issues, please contact us at support.mygeeni.com for help.
(888) 232-3143 Toll-free
To explore our full selection of products, visit us at: www.mygeeni.com
© 2020 Merkury Innovations • 45 Broadway 3rd FL, New York NY 10006.
The illustrated product and specifications may differ slightly from those supplied. Geeni is a trademark of Merkury Innovations LLC. iPhone, Apple, and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.
FAQs regarding MERKURY Smart Wi-fi Camera
Does this have a connection to Blue Iris?
Blue Iris can now be used for live view in this manner.
When I’m not at home and without wifi, will I be able to view live video? will have 4G internet access?
Yes, after properly configuring your WiFi camera, you will be able to access your recorded content or live viewing from any location in the world.
Does this function with the current Amcrest phone app?
Yes, just copy and paste the following URL into your browser to get the instructions for adding the camera. Using Amcrest Smart Home Products with Amcrest View Pro may be found at https://support.amcrest.com/hc/en-us/articles/360037458872.
If so, is it similar to the one on your other camera models?
No, the Amcrest Smart Home App is the only way to completely control the camera. You can manage all features via the app.
Does this merkury smart camera have a battery or can it only be used when it is plugged into a power source?
The supplied 5 Volt Power Adapter is necessary for this camera. WiFi is used to send data.
What is the merkury camera’s megapixel count?
Over 2 megapixels are present in a camera with 1080p resolution.
Can two live-playing cameras be viewed simultaneously?
Yes! Actually, four videos can be watched at once.
Can you reposition the merkury smart camera?
Be careful when buying this camera because you require a specific Wi-Fi band or something similar. I bought it and it didn’t work, but I do have their other cameras, and you can use all the features from your phone with those as well.
How do I stop the app’s static or crackling sound?
Put it on baby monitor mode, please.
Will this wi-fi camera automatically record for an hour or so on an SD card without any user input?
It does indeed record.
The IR lights’ brightness If it is off, will night vision still function without it?
Yes, the Amcrest Smart Home App allows you to turn on and off the camera’s IR lights.
Is merkury smart camera compatible with 5G networks? Some people have said “yes,” yet others have “no.”
The ASH 21 model cannot connect to a 5 GHz band network because it is not dual-band.
Does smart wi-fi camera support wifi connections to Blue Iris? With an Ethernet cable, I can get it to function and connect to Blue Iris, but why not with Wi-Fi?
WiFi is how my camera is connected. My only issue is the distance to the router, which occasionally results in bad connectivity. About 60 to 75 feet distant via 4 rooms is the garage where it is located. When I use my cell phone and I’m close to it, it immediately connects.
Can I power the ash21 with a power bank that provides 5 volts and up to 3.1 amps?
Yes, a power bank or UPS Block will function just fine as long as you maintain a constant 5 Volts to the camera.