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Keurig K-Duo Single Serve K-Cup Coffee Maker Manual

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Keurig K-Duo Single Serve K-Cup Coffee Maker

Keurig K-Duo Single Serve K-Cup Coffee Maker

Before You Brew

  1. Plug & Place
    Remove the packing tape from the brewer and plug it into an outlet. Single Cup – Place a large mug (12oz minimum) on the drip tray. Carafe – Rinse the carafe and place it on the heating plate.Keurig K-Duo Single Serve K-Cup Coffee Maker 1
  2. Rinse & Fill
    Remove the water reservoir lid, then lift the reservoir straight up to remove it.  If you have a Keurig®Water Filter, install it now. Refer to your Water Filter Starter Kit for instructions. Fill the reservoir with fresh water to the MAX fill line. Replace the water reservoir, making sure the lock tabs engage with the brewer.Keurig K-Duo Single Serve K-Cup Coffee Maker 2
  3. Power On & Set Clock
    Press the POWER button. Use the H/M buttons to set the clock, then press the blinking BREW button to confirm the time.Keurig K-Duo Single Serve K-Cup Coffee Maker 3
  4. Cleansing Brew – Single Cup
    Press the POD button – the 4 brew size buttons will blink. Do not inserta K-Cup® pod. Press the 8 button – the brew indicator light will blink. Press the BREW button to start the cleansing brew. The cleansing brew will begin once the brewer is heated. The initial heating process will take about 4 minutes. The brew indicator light will pulse slowly on and off while the brewer is heating, and the light will turn solid once the brew begins.The brew is complete when the brew indicator light is no longer illuminated. Pour the hot water into the sink.Keurig K-Duo Single Serve K-Cup Coffee Maker 4
  5. Cleansing Brew – Carafe
    Do not fill the filter basket with coffee grounds. Press the CARAFE button – the brew size buttons will blink, press the 8 buttons. The brew indicator light will blink. Press the BREW button to start the cleansing brew.Keurig K-Duo Single Serve K-Cup Coffee Maker 5

Brew Your First Single Cup

  1. Place Mug & Pod
    Place a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup® pod in the K-Cup® pod holder. Lower the handle completely to close the lid.
    High Altitude Brewing:
    While holding the brewer handle up, push down slowly on the K-Cup® pod in the pod holder until the bottom of the K-Cup® pod is punctured by the exit needle.Keurig K-Duo Single Serve K-Cup Coffee Maker 6
  2. Brew & Enjoy!
    Press the POWER button. The POD and CARAFE buttons will blink. Select POD, then select your brew size. Press the BREW button to initiate brewing. For a boldercoffee, press the STRONG button before pressing the BREW button. Brewing is complete when the brew indicator light is no longer illuminated. We recommend using a Keurig® Rinse Pod or running a cleansing brew immediately after brewing hot cocoa or other sweetened pods to keep the needles clean.Keurig K-Duo Single Serve K-Cup Coffee Maker 7

Brew Your First Carafe

Fill the water reservoir to the MAX fill line. Lift the filter basket cover and insert a 12-cup paper filter into the filter basket. Add the desired amount of ground coffee (1 tablespoon of ground coffee per cup is recommended). Close the filter basket cover completely and make sure the carafe is on the heating plate.

NOTE:
The maximum capacity for regular ground coffee is 15 tablespoons and 12 tablespoons for decaf. Exceeding this amount may cause overflow.

Smart Start
heats then brews in one simple process. No need to wait for the brewer to heat before selecting the brew size. Power on your brewer, add coffee, select your brew type, and then select your brew size. Press the BREW button. The brewer will heat, then automatically begin brewing.
Single Cup Auto Off
automatically turns your brewer off 5 minutes after the last brew for energy savings.
Carafe Auto Off
automatically turns your heating plate off 2 hours after the last brew for energy savings.
Auto Brew
programs the carafe to brew at a specific time up  to 24 hours in advance
Strong Brew
increases your coffee strength and intensity for a single cup. For bolder coffee, press the STRONG button
High Altitude
To ensure your brewer works properly at higher altitudes (5,000 feet), enable the High Altitude setting by pressing and holding the POD and CARAFE button for 3 seconds. When enabled, a mountain icon will appear on the display screen.

Caring For Your Brewer

Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning. We recommend using a Keurig® Rinse Pod or running a cleansing brew immediately after brewing hot cocoa or other sweetened pods to keep the needles clean.

CAUTION:
Parts are not dishwasher safe.

Brewer Exterior
Keep your Keurig® brewer looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth. Never immerse the brewer in water or other liquids.

Drip Tray
The drip tray can hold up to 8 ounces of overflow and should be emptied and cleaned occasionally. To remove it, slide it toward you, keeping it level to avoid spilling. Clean with a damp, soapy, lint-free, non-abrasive cloth.

Water Reservoir & Reservoir Lid
The water reservoir lid and water reservoir should be cleaned periodically with a damp, soapy, non-abrasive cloth. Rinse the reservoir thoroughly after cleaning. This will ensure that no cleaning solutions remain in the area as they may contaminate the water supply. After rinsing, fill the reservoir with clean water and return it to the brewer. Do not dry the inside of the water reservoir with a cloth as lint may remain. The water reservoir lid and water reservoir should not be put into the dishwasher.

Drip Tray
The drip tray can hold up to 8 ounces of overflow and should be emptied and cleaned occasionally. To remove it, slide it toward you, keeping it level to avoid spilling. Clean with a damp, soapy, lint-free, non-abrasive cloth.

Carafe & Carafe Lid
The Carafe and Carafe Lid should be cleaned after each brew. Rinse and clean with a damp, soapy, lint-free, non-abrasive cloth.

Filter Basket
Remove the filter basket from the brewer. Remove and discard the paper filter and ground coffee. The filter basket should be washed in warm, soapy water and rinsed thoroughly. Dry all parts after use.

Heating Plate
Once the heating plate has cooled completely, gently wipe with a clean, damp cloth. Never use rough, abrasive materials or cleansers to clean the heating plate.

K-Cup® Pod Holder
To remove the K-Cup® pod holder from the brewer, lift the handle and grasp the top of the K-Cup® pod holder with one hand while pushing up on the bottom of the K-Cup® pod holder from underneath with the other until it releases. After cleaning, align the K-Cup® pod holder with the opening using the two front ribs as a guide and snap into place from the top.

Exit Needle
Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup® pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds.

Funnel 
The funnel can be removed from the K-Cup® pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup® pod holder.

Entrance Needle
Lift the brewer handle and locate the entrance needle on the underside of the lid. To clean all three holes in the needle, hold the brewer handle in the upward position, and with your other hand, carefully insert a straightened paper clip into all three holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run two water-only brew cycles. Do not insert a K-Cup® pod.

Descaling your Brewer

As part of your preventative maintenance routine, you should descale your brewer every 3 months (or if you experience low coffee volume or slower performance). Properly follow the descaling procedure. Depending on the mineral content of your water, calcium deposits or scales may build up in your brewer. Scale is nontoxic but if left unattended can hinder brewer performance.

Regularly descaling your brewer every 3 months helps maintain the heating element and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.

Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh water, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod holder. Please allow approximately 75 minutes for the descaling procedure. Empty the water from the water reservoir. If using a Keurig® Water Filter, remove and set aside.

Descaling Solution Rinse
Power the brewer off. Pour the entire bottle of Keurig® Descaling Solution into an emptied water reservoir. Then, fill the empty bottle with water and pour it into the water reservoir. Do not add any.

K-Cup® pods or ground coffee.
Place a large mug on the drip tray, then press the POWER button. Select POD, then press the 12 button. Press the BREW button to start a single-cup rinse brew. Pour the hot liquid into the sink. Make sure the carafe is on the heating plate.

Press the CARAFE Button, then select the 12 buttons and press the BREW button to start a carafe rinse brew. When the brew is complete, pour the hot liquid into the sink. Press the POWER button to turn the heating plate off.

Troubleshooting

Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.

  • Clean the exit needle of the K-Cup® pod holder. Refer to the Exit Needle care instructions.
  • Clean the brewer entrance needle. Refer to the Entrance Needle care instructions.
  • Carafe brewing – The maximum capacity for regular ground coffee is 15 tablespoons and 12 tablespoons for decaf. Exceeding this amount may cause overflow.

Brewer Will Not Brew

  • After placing the K-Cup® pod in the K-Cup® pod holder, make sure that the handle is pushed down securely.
  • If the add water light is illuminated, add water to the water reservoir. Fill to and not beyond the MAX fill line. Make sure the water reservoir is seated properly in its base. If the added water light continues to be illuminated even after refilling, contact Customer Service.
  • If all of the buttons blink simultaneously, contact Customer Service.

Brewing a Partial Cup or Carafe

  • Make sure there is enough water in the water reservoir to perform the selected brew size.
  • The exit needle may be clogged. Refer to the Exit Needle care instructions.
  • The water reservoir may have been removed during
    brewing. Replace the water reservoir and perform a rinsing brew without a K-Cup® pod.
  • The brewer may need to be described. If you have repeated the descaling procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service.
  • The drip stop may be clogged. Remove the filter basket drawer and filter basket and rinse thoroughly to remove any grounds in the plunger.
  • If you live at a high altitude and experience short carafe brews, please contact Customer Service.

Brewer Does Not Have Power or Shuts Off

  • Make sure that you have pressed the POWER button to turn the brewer on.
  • Plug the brewer into its own grounded outlet. If the electric circuit is overloaded with other appliances, your brewer may not function properly. The brewer should be operated on its circuit, separate from other appliances.
  • For energy savings, your brewer is set to turn off automatically 5 minutes after your last brew.
  • If the brewer still doesn’t have power, contact Customer Service.

Warranty

LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your brewer on keurig.com/new so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective brewer without charge upon its receipt of proof of the date of purchase. If a replacement brewer is necessary to service this warranty, the replacement brewer may be new or reconditioned.

If a replacement brewer is sent, a new limited one-year warranty will be applied to the replacement brewer. This warranty only applies to brewers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province. Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig®brewer.

Any damage to or malfunction of your brewer resulting from the use of non-Keurig® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.

WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase.

Nor does this warranty cover damages caused by the use of non-Keurig® pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power supply, or acts of God.

OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS INSTEAD OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES CONCERNING YOUR K-DUO™ BREWER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITYOR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.

HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® brewers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll-free phone number 1.866.901.BREW(2739). Please do not return your brewer for servicing without first speaking to Keurig Customer Service to obtain a Return Materials Authorization (RMA) number. Keurig® brewers returned without an RMA number will be returned to the sender without servicing.

K-Duo® Coffee Maker

  • Water Reservoir LidKeurig K-Duo Single Serve K-Cup Coffee Maker 8
  • Water Reservoir
  • MAX Fill Line
  • Water Reservoir Lock TabsKeurig K-Duo Single Serve K-Cup Coffee Maker 9
  • Power Cord
  • HandleKeurig K-Duo Single Serve K-Cup Coffee Maker 10
  • Filter Basket Cover
  • K-Cup® Pod Holder (H and I are the K-Cup® Pod Holder Assembly)Keurig K-Duo Single Serve K-Cup Coffee Maker 11
  • Funnel
  • K-Cup® Pod Assembly Housing
  • Drip Tray Plate
  • Drip Tray
  • Drip Tray Base
  • Carafe and Lid
  • Heating Plate
  • Filter BasketKeurig K-Duo Single Serve K-Cup Coffee Maker 12

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Faqs About Keurig K-Duo Single Serve K-Cup Coffee

Can the Keurig K-Duo brew both single cups and a full carafe of coffee?

Yes, that’s one of its main features. The Keurig K-Duo is designed to brew both single-serve cups using K-Cups and full carafes of coffee using ground coffee.

What size of cups can the Keurig K-Duo accommodate?

The Keurig K-Duo can brew multiple cup sizes, including 6, 8, 10, or 12 oz. for single-serve cups, and it can also brew a 60 oz. carafe.

Does the Keurig K-Duo come with a reusable filter for ground coffee?

Yes, it typically comes with a reusable coffee filter, allowing you to brew ground coffee in addition to K-Cups.

Is the carafe included with the Keurig K-Duo?

Yes, the carafe is usually included with the Keurig K-Duo. However, it’s always a good idea to double-check when purchasing to ensure all necessary components are included.

Can I use other brands of K-Cups with the Keurig K-Duo?

Yes, the Keurig K-Duo is compatible with most K-Cup pods, including those from various brands, though some non-Keurig pods may not fit perfectly or may require adjustments.

How do I clean the Keurig K-Duo?

Cleaning the Keurig K-Duo involves regular descaling to remove mineral buildup, as well as cleaning the exterior and removable parts with mild soap and water. Specific cleaning instructions can be found in the user manual.

Does the Keurig K-Duo have a programmable timer for brewing?

Yes, the Keurig K-Duo typically includes a programmable timer, allowing you to set it to brew coffee at specific times, which is convenient for those who like to wake up to freshly brewed coffee.

Can I adjust the strength of the coffee brewed by the Keurig K-Duo?

While the Keurig K-Duo doesn’t offer customizable strength settings like some other models, you can adjust the strength by varying the amount of ground coffee you use when brewing a carafe.

What is the water reservoir capacity of the Keurig K-Duo?

The water reservoir of the Keurig K-Duo can hold up to 60 oz. of water, allowing you to brew several cups of coffee without needing to refill frequently.

Does the Keurig K-Duo have an automatic shutoff feature?

Yes, the Keurig K-Duo typically comes with an automatic shutoff feature for energy efficiency and safety. This feature turns off the coffee maker after a period of inactivity.

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