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HTC VIVE Pro 2 Virtual Reality Headset User Guide

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HTC VIVE Pro 2 Virtual Reality Headset

HTC VIVE Pro 2 Virtual Reality Headset

About this guide

We use the following symbols to indicate useful and important information:

This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful. This indicates important information that you need to accomplish a certain task or to get a feature to work properly.

Information contained in this guide may have changed. For the most up-to-date information, including the latest version of this guide, go to VIVE Enterprise Support. Before using the product, carefully review VIVE safety information and follow all product safety and operating instructions at https://enterprise.vive.com/legal/.

Getting started

System requirements
To use VIVE Pro 2, your computer must meet the following system requirements:

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  • Make sure to use VIVE Link Box (2.0) and VIVE Headset Cable (2.0) included with VIVE Pro 2.
  • NVIDIA GeForce RTX 20 series (Turing), AMD Radeon 5000 (Navi) series, or better, and support for Display Stream Compression (DSC) are required to run the headset at full resolution.
  • The VIVE Wireless Adapter supports a maximum resolution of 3264 x 1632 at a 90 Hz refresh rate when used with VIVE Pro 2.
  • USB 3.0 is also known as USB 3.2 Gen 1.

Setting up VIVE Pro 2 for the first time
Before using VIVE Pro 2, you’ll need to complete the setup process, which includes installing VIVE™ and SteamVR software, setting up the hardware, and defining your play area.

Make sure to use VIVE Link Box (2.0) and VIVE Headset Cable (2.0) included with VIVE Pro 2.

  1. Download the setup file on your computer from www.vive.com/setup. Run the setup file.
  2. Follow the walkthrough to install the software and set up your hardware.

When you see the hardware setup screen, follow the onscreen instructions to set up your base stations, headset, and controllers. You can also see the topics below to learn how to set them up:

  • Depending on the type of base stations you’re using, see Installing SteamVR Base Station 2.0 on page 44 or Installing Base Station 1.0 on page 54.
  • To connect VIVE Pro 2 to your computer using the link box, see Connecting the Headset to your computer on page 27.
  • To know more about the controllers and how to turn them on, see About VIVE Controllers (2018) on page 60 and Turning the Controllers on or off on page 61.
  • To set up your play area, see the Play area on page 68.

After you install everything, use the SteamVR app to check that your VR equipment—including the base stations, headset, and controllers—is tracked. Use SteamVR to change your play area. You might need to do this if you adjust the base stations or move your system to a different room. Use the VIVE Console app to change headset-related settings. To find out how to change the display resolution, see Changing headset display settings on page 79.

What’s the highest resolution on VIVE Pro 2, and how do I enable it?
VIVE Pro 2 features an ultra-high resolution of 4896 x 2448 and uses Display Stream Compression (DSC) to transmit over the DisplayPort cable. Video stream compression with DSC is automatic and has no noticeable change in quality.

To use the full display resolution, make sure that:

  • Your graphics card is DSC capable. See System Requirements on page 5 for the graphics card requirements.
  • You use VIVE Link Box (2.0) and VIVE Headset Cable (2.0) that came with VIVE Pro 2.

By default, the VIVE Console app automatically sets the headset display settings based on the capabilities of your graphics card. You can manually change the settings. See Changing headset display settings on page 79.

Can I mix versions of base stations, link boxes, or cables?

Check the tables below to see which versions of the link box, headset cable, base station, and other accessories are compatible with VIVE Pro 2.

Link box and headset cable compatibility:

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Base station compatibility:

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Use only the same version of base stations together. Different base station versions are not interchangeable.

Headset and link box

Headset

About the VIVE Pro 2 headset
The headset is your window to the VR environment. It has sensors that are tracked by the base stations. The sensors on the headset are sensitive. Do not cover or scratch the sensor lenses, including the proximity sensor.

Front and side

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  1. Headset strap
  2. Tracking sensor
  3. Camera lens
  4. Earphone
  5. Headset button
  6. Status light
  7. Lens distance button

Back

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  1. Headset cable clip
  2. Headset cable
  3. Volume button
  4. Adjustment dial
  5. Head pad
  6. Mic mute button

Bottom and inner

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  1. Nose rest
  2. Lens distance button
  3. Mic
  4. Interpupillary distance (IPD) knob
  5. Face cushion
  6. Proximity sensor
  7. Lenses

Putting on the VIVE Pro 2 headset
Before putting on the headset, make sure to remove the protective film or paper cover from the lenses. Keep it in a safe place so you can protect your headset during storage or shipping.

  1. Loosen the strap by rotating the adjustment dial counter-clockwise, and then detach the velcro fastener on the top band.HTC VIVE Pro 2 Virtual Reality Headset 7
  2. Press the headset towards your eyes, and then slide the strap around the back of your head.HTC VIVE Pro 2 Virtual Reality Headset 8
  3. Rotate the adjustment dial clockwise until the headset fits snugly, and then reattach the velcro fastener on the top band.HTC VIVE Pro 2 Virtual Reality Headset 9
  4. Adjust the earphones to a comfortable position over your ear, and then press the earphones towards your ears until they’re properly in place.HTC VIVE Pro 2 Virtual Reality Headset 10
  5. Make sure that the headset cable passes through the cable clip at the back of the headset, and is positioned straight down your back.HTC VIVE Pro 2 Virtual Reality Headset 11

When taking the headset off, remember to loosen the strap first by rotating the adjustment dial counterclockwise.

Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your eyes.  If you don’t know your IPD, see How can I find my IPD? on page 14. Use this measurement as a guide to adjust the distance between the lenses of the headset so that you’ll have a better viewing experience.

To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate the IPD knob counterclockwise. As you adjust the IPD, you’ll see a prompt indicating the current distance between the centers of the lenses.

Why is accurate IPD important?
Accurate IPD settings help get a clear image and reduce eye strain. The headset lenses focus images toward their optical center. This is sometimes called the “sweet spot” in the VR industry.

By adjusting the IPD knob, you can tune the sweet spot for the most comfortable view. Misaligned IPD and improperly adjusted headsets are common causes of blurry images, dizziness, and eye strain.

How can I find my IPD?
There are several ways to estimate your IPD. The most accurate way to determine your IPD is to consult a professional optometrist or eye doctor. You can also estimate your IPD by doing any of the following:

  • Use a ruler and a mirror. See below for detailed instructions.
  • Through experimentation. See below for detailed instructions.
  • Using third-party apps or websites.

Third-party apps or websites may collect personal data. HTC cannot guarantee the accuracy of third-party apps or websites in measuring IPD.

Estimating your IPD in a mirror

You can estimate your IPD with a ruler and mirror. This method requires a millimeter ruler.

  1. Stand directly in front of a mirror, and then hold the ruler up to your eyes. Make sure that the ruler is level. If you’re using a flexible ruler, make sure not to bend it.
  2. Align the zero mark with the center of your pupil. You may need to close your other eye to get a clear measure.
  3. Check the millimeter mark on the other eye. You may need to close the first eye to get a clear measure.
  4. Make a note of your IPD measurement. You may want to recheck several times to make sure your reading is accurate.

You can also ask a friend to help you measure instead of using a mirror. Make sure you’re looking straight ahead while they measure.

Estimating your IPD through experimentation
You can estimate IPD by trying different settings. This method is very convenient but might be less accurate.

  1. While wearing the VR headset, focus on text or lines at the center of view. If no text is present, open a screen in VR with text.
  2. Adjust the IPD knob until the text is clear. Note the number for future use.
  3. If the image in one eye is clearer than the other, adjust the headset position. Repeat until images are clear for both eyes.

Can I use my laptop with VIVE Pro 2?
Yes, as long as your laptop meets the system requirements for VIVE Pro 2. If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead, use the Mini DisplayPort-to-DisplayPort adapter that came with VIVE Pro 2. A Mini DisplayPort-to-DisplayPort adapter may block another port on your laptop.

What can I do to troubleshoot the headset?

Try these troubleshooting suggestions.

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I’m experiencing skipped frames. What could I do?
If you’ve installed software in your computer that automatically adjusts the display (such as for night mode), it may be causing the conflict. To resolve the issue, disable the software that may cause the conflict (such as f.lux or Prismatik) when using VIVE.

What should I do if there’s a cracking noise from the headset earphones?
When this happens after the headset reactivates from standby mode, unplug and replug the USB 3.0 cable on the link box.

What can I do if the headset connection status is unstable?
Make sure that you’re not connecting to a USB port on your computer that’s labeled for a specific function, such as for USB BIOS Flashback, by its manufacturer. When the issue happens, try connecting to another USB 3.0 port on your computer.

Base stations

This hardware is included with the full kit, but not with the headset-only package. You can purchase them separately if you don’t have the full kit. To order, go to the Accessories section on www.vive.com/product/. Product availability may vary; please contact customer care with questions. The base stations use advanced optics to help your headset and accessories maintain precise tracking in your play area.

How many SteamVR Base Stations 2.0 can I use in a single setup?
You can use up to four base stations in a single room covering 10 m x 10 m (32 ft 10 in x 32 ft 10 in).

What are the minimum and maximum play areas when using more than two SteamVR Base Stations 2.0?
The minimum play area remains at 2 m x 1.5 m (6 ft 6 in x 5 ft) and could support a sitting/ standing setup with four base stations in a row. The maximum area with four base stations is up to 10 m x 10 m (32 ft 10 in x 32 ft 10 in).

My available space has an irregular shape. Can I still set up more than two SteamVR Base Stations 2.0?
Yes, there are nearly unlimited ways to set up multiple base stations to cover most asymmetric and irregular spaces within the range of SteamVR Base Station 2.0.

Can I use an odd number of SteamVR Base Stations 2.0?
Yes. Each base station works independently of the others, and there is no pairing requirement between them.

Configuring the base station channels
If you’re using more than two SteamVR Base Stations 2.0 in your play area, you can change the channel of the additional base stations.

What does the status light on the base stations mean?
Depending on the type of base stations you’re using and their status, their LED may show the following:

Controllers

This hardware is included with the full kit, but not with the headset-only package. You can purchase them separately if you don’t have the full kit. To order, go to the Accessories section on www.vive.com/product/. Product availability may vary; please contact customer care with questions.

Charging the controllers
This hardware is included with the full kit, but not with the headset-only package. You can purchase them separately if you don’t have the full kit. To order, go to the Accessories section on www.vive.com/product/. Product availability may vary; please contact customer care with questions.

You can check the battery level of the controllers when apps aren’t running or the System Dashboard is up. When the battery is low, the indicator will show a single red dot . You can also check the SteamVR app. If you see, this means the controller battery is low. Charge each controller using the provided power adapters and USB cables. When the controller is plugged in and fully charged, its status light shows green if the controller is on or white if the controller is off.

What do the error codes and messages mean? What can I do?
Check the error code associated with the issue, and then try to resolve the error with the suggested steps.

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Trademarks and copyrights

2021 HTC Corporation. All Rights Reserved. VIVE, the VIVE logo, VIVEPORT, the VIVEPORT logo, HTC, the HTC logo, and all other HTC  product and service names are trademarks and/or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries. Steam, the Steam logo, and SteamVR are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries.

All other trademarks and service marks mentioned herein, including company names, product names, service names, and logos, are the property of their respective owners and their use herein does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation. Not all marks listed necessarily appear in this User Guide. Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material.

The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in a retrieval system, or translated into any language in any form without prior written permission from HTC.

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FAQS About HTC VIVE Pro 2 Virtual Reality Headset

What is the HTC VIVE Pro 2?

The HTC VIVE Pro 2 is a virtual reality headset developed by HTC, designed for immersive gaming and VR experiences.

What are the key features of the HTC VIVE Pro 2?

The VIVE Pro 2 features a 5K resolution display, a 120Hz refresh rate, a wide field of view, and improved ergonomics for enhanced comfort during extended use.

What are the display specifications of the VIVE Pro 2?

The VIVE Pro 2 boasts a dual 2448 x 2448 pixel resolution display, resulting in a combined resolution of 4896 x 2448 pixels.

What are the tracking options for the VIVE Pro 2?

The VIVE Pro 2 supports SteamVR Tracking 2.0, enabling precise motion tracking for both the headset and compatible accessories.

Is the VIVE Pro 2 compatible with wireless adapters?

Yes, the VIVE Pro 2 is compatible with the VIVE Wireless Adapter (sold separately), allowing for wireless VR experiences.

What are the recommended PC specifications for the VIVE Pro 2?

HTC recommends a PC with at least an Intel Core i5-4590 or AMD FX 8350 processor, 8GB of RAM, and an NVIDIA GeForce GTX 1060 or AMD Radeon RX 480 graphics card.

Can I use the VIVE Pro 2 with glasses?

Yes, the VIVE Pro 2 features an adjustable lens distance and a removable facial interface, making it comfortable to use with glasses.

Does the VIVE Pro 2 support eye tracking or hand tracking?

The VIVE Pro 2 does not come with built-in eye tracking or hand tracking capabilities, but it may support compatible accessories in the future.

What controllers come with the VIVE Pro 2?

The VIVE Pro 2 comes with the VIVE Wand controllers, which offer precise motion tracking and ergonomic design for intuitive VR interactions.

How does the VIVE Pro 2 compare to other VR headsets on the market?

The VIVE Pro 2 offers one of the highest resolutions and refresh rates among consumer VR headsets, making it a top choice for enthusiasts and professionals seeking the best possible VR experience. However, it is important to consider factors such as price, compatibility, and available content when comparing it to other VR headsets.

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