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ELBELLO XR500 Laser Robot Vacuum Instruction

ELBELLO XR500 Laser Robot Vacuum featured

ELBELLO logo

ELBELLO XR500 Laser Robot Vacuum

ELBELLO XR500 Laser Robot Vacuum

Safety Instructions

Before using this product, read the following safety instructions and follow all conventional safety precautions. Read this manual carefully, and keep it properly. Any operation not conforming to this manual may cause damage to this product.

Cautions

  1. Only authorized technicians can disassemble this product. Users are not recommended to disassemble this product by themselves.
  2. Use only the power adapter provided by the manufacturer for this product. The use of other adapters may cause damage to this product.
  3. Do not touch wires, sockets, or power adapters when your hands are wet.
  4. Do not roll the curtain or body parts into the product drive wheel.
  5. Keep this product away from cigarettes, lighters, and other open flames.
  6. Clean the product after charging.
  7. Do not bend the wire excessively, or place heavy objects and sharp objects over the machine.
  8. This product is intended for indoor use. Do not use it outdoors.
  9. Do not sit on the product.
  10. Do not use this product in a humid environment, such as the bathroom.
  11. Before using this product, remove all vulnerable items (such as glasses and lamps) on the ground, as well as articles that may entangle the edge brush and suction channel (such as wires, paper, and curtains).
  12. Do not place the product in a place where it is easy to fall off (such as tables and chairs).
  13. Check carefully that the power adapter is connected to the socket before use; otherwise, the battery may be damaged.
  14. To prevent tripping over the product, inform other members of the house when the product is working.
  15. When the dust box is full, empty the dust box before using this product.
  16. The operating temperature of this product is 0°C to 40°C.
  17. Do not use this product in a high-temperature environment.
  18. Remove the battery from the product before scrapping it.
  19. When removing the battery, make sure that the product is disconnected from the power supply.
  20. Properly recycle the waste batteries.

Warnings

  1. Use only the original rechargeable battery and docking station provided by the manufacturer. Do not use non-rechargeable batteries. For battery specifications, see “Product Specifications”.
  2. Do not use the product in an environment with open flames or fragile products.
  3. Do not use the product in an extremely hot (above 40°C) or extremely cold (below 0°C) environment.
  4. Keep the hair, clothes, fingers, and other parts of the human body away from the opening or operating parts of the product.
  5. Do not use the product on wet or water-filled ground.
  6. Do not use the product to vacuum any items that may block the product, such as stones and waste paper.
  7. Do not use the product to vacuum any flammable materials, such as gasoline and toner used in printers or copying machines. Do not use the product in clean areas with flammable materials.
  8. Do not use the product to vacuum any burning items, such as cigarettes, matches, ashes, and other items that may cause fire.
  9. Do not place any articles at the suction port. Do not use the product when the suction port is blocked. Remove the dust, cotton wool, and hair from the suction port to ensure smooth air circulation at the suction port.
  10. Handle the power cord with care to avoid damage. Do not use the power cord to drag or pull the product and its docking station, use the power cord as a handle, clamp the power cord in the door gap, or pull the power cord at sharp corners. Do not run the product over the power cord. Keep the power cord away from heat sources.
  11. Do not use a damaged docking station.
  12. Even if the product is severely damaged, do not burn the product, as the product’s battery may explode.

Product and its Accessories

ELBELLO XR500 Laser Robot Vacuum 1

Product Composition

Front view

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Rearview

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Installation

  1. Before starting the vacuum cleaner, clean up wires and sundries scattered on the ground, and remove easy-to-fall, fragile, valuable, and potentially dangerous items. Avoid being entangled, jammed, dragged, or knocked down by the main unit; otherwise, personal or property damage may result.
  2. ELBELLO XR500 Laser Robot Vacuum 5 Avoid using this product in the wading area; otherwise, the fan may be damaged, affecting the performance of the vacuum cleaner.
  3. ELBELLO XR500 Laser Robot Vacuum 6 The users with a duplex structure such as stairs etc. in their homes shall especially note that it is strictly forbidden to use the product in the fenceless suspending environment, which is higher than that of the family activities.

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Download the Tuya Smart app, tap the plus (+) sign to add the home appliance, and select the 2.4 GHz Wi-Fi network. Enter the correct Wi-Fi name and password, and tap Next to connect the vacuum cleaner to the Wi-Fi network. You can configure the Wi-Fi network using either of the following methods:

  1. Wi-Fi fast connection: Press and hold the Wi-Fi button on the machine for 3s. The machine beeps and enters the EZ mode, and the Wi-Fi indicator blinks quickly. Then, you can add the device and pair the device with the app. When the app prompts that the connection is set up successfully, you can operate the machine in the app.
  2. ELBELLO XR500 Laser Robot Vacuum 8 Hotspot pairing: Press and hold the Wi-Fi button on the machine for 6s. The machine beeps every 3s. After the machine beeps twice, it enters the AP mode, and the Wi-Fi indicator blinks slowly. Then, you can enter the correct Wi-Fi name and password, and tap Go to Connect. Select the SmartLife-XXXX hotspot without a password. This hotspot is created after the machine is connected to your Wi-Fi network. After the machine is connected to the hotspot, return to the Tuya Smart app. The app automatically returns to the Connect your mobile phone to the device’s hotspot screen. When the app prompts that the connection is set up successfully, you can operate the machine in the app.

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Description of App Icons and Buttons

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Dust Box, Water Tank, and Mopping Cloth Assembly

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Preparations

Remove the protective strip
Before using the main unit, remove the protective strip from the main unit.

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Charging the Main Unit

  1. Place the docking station on the flat ground against the wall. Do not place any articles 0.5m to the left and right of the docking station and 1.5m in front of the docking station.
  2. ELBELLO XR500 Laser Robot Vacuum 18 Connect the docking station to the power supply.
  3. Install the left and right side brushes.
  4. ELBELLO XR500 Laser Robot Vacuum 19 Place the main unit on the docking station to charge the main unit. During charging, the indicator blinks. When charging is completed, the indicator is steady. It takes about 6.5 hours to fully charge the main unit.

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Attention
When manually charging, please keep the front bumper of the robot 2cm away from the charging station to ensure the metal contacts are connected well for successful charging.

During the cleaning process, the main unit automatically checks its power level. If the power is insufficient, the main unit activates the “Return to docking station” mode and automatically returns to the docking station for charging. Alternatively, you can tap the “Return to docking station” button in the app to activate the “Return to docking station” mode of the main unit.

Note
Do not use the docking station in a highly reflective environment such as the environment exposed to direct sunlight or with mirrors nearby. To ensure the normal working time of the main unit, fully charge the main unit before use. The charging time is about 6.5 hours. To ensure the safety of charging and prevent the damp cloth from damaging the floor, remove the water tank before charging the main unit.

Use Instructions

Power on and off the machine
Tap and hold the button to power on the machine. Then, the power indicator is on, and the vacuum cleaner enters the standby state. When the vacuum cleaner is in a static state, press and hold the button to power off the machine and stop the current cleaning task.

Tip
The vacuum cleaner in the charging state cannot be powered off.

Start cleaning
Press the button to start cleaning. Then, the vacuum cleaner dynamically plans the cleaning route according to the map generated after scanning and completes cleaning of different zones one by one. In each zone, the vacuum cleaner first sweeps the floor along the wall and then moves in zigzag mode to clean the remaining part of the zone in an orderly and efficient manner.

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Tips
If the power is too low, the vacuum cleaner cannot start cleaning.

  • Therefore, charge the vacuum cleaner before starting it. Before cleaning, tidy up all kinds of wires on the ground (including the power cord of the docking station). Otherwise, the vacuum cleaner may drag the wires while cleaning, which may cause power failures of other electric appliances or damage to items or wires.
  • If the cleaning area is less than 2 square meters, the vacuum cleaner will clean the area twice by default.
  • If the power is insufficient in the cleaning process, the main unit will automatically return to the docking station for charging. After the power is sufficient, the main unit will automatically return to the interrupted point to continue cleaning (ensure that you have enabled the resumable cleaning function).

Pause cleaning
If you need to add water to the water tank or wash the mopping cloth while the vacuum cleaner is working, press the button to pause. You can press the button to continue cleaning or press the button to return to the docking station and stop the current cleaning task.

Tip
In the pause state, if the vacuum cleaner returns to the docking station for charging, the current cleaning task is stopped.

Enter the sleep mode
If no operation is performed in 10 minutes, the vacuum cleaner automatically enters sleep mode, and the power indicator blinks every several seconds. In sleep mode, you can press any button to wake up the vacuum cleaner.

Tips

  • When the vacuum cleaner is being charged at the docking station, it cannot enter sleep mode.
  • If the sleep time exceeds 12 hours, the vacuum cleaner automatically powers off.

Charge the vacuum cleaner
Auto mode: After completing the cleaning, the vacuum cleaner automatically returns to the docking station for charging. Manual mode: In the pause state, you can press the button to activate the “Return to docking station” mode. When the vacuum cleaner is being charged, the power indicator blinks in a breathing manner.

Tip
If the vacuum cleaner fails to find the docking station, it automatically returns to the starting point. In this case, you need to manually put the vacuum cleaner back into the docking station.

Faulty state
If the vacuum cleaner encounters a fault while working, the power indicator blinks quickly in red, and a voice prompt is generated. For details about the troubleshooting method, see “Troubleshooting”.

Tips

  • In a faulty state, if no operation is performed in 10 minutes, the vacuum cleaner automatically enters sleep mode.
  • In a faulty state, if the vacuum cleaner returns to the docking station for charging, the current cleaning task is stopped.

Reset the Wi-Fi settings
If your mobile phone fails to connect to the vacuum cleaner due to reasons such as a change of router settings and password forgotten, re-pair the vacuum cleaner with the mobile phone according to the Wi-Fi connection instructions.

Tip
If the vacuum cleaner is in a wait-to-connect state for more than 2 minutes, its Wi-Fi function is automatically disabled. To reconnect the vacuum cleaner to your mobile phone, reset the Wi-Fi settings.

PIN N GO
You can use the mobile app to specify a target point on the map. The vacuum cleaner will automatically plan the route and move to the specified point. If you specify a target point in the app when the vacuum cleaner is in standby or pause state, the vacuum cleaner will clean the 1.6mx1.6m square zone centered on this point. After cleaning, the vacuum cleaner will automatically return to the starting point and stop working.

Tip
If you activate partial cleaning when the vacuum cleaner is in a pause state, the current cleaning task will be stopped.

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Set a restricted zone or virtual wall
You can use the mobile app to set a restricted zone or virtual wall. After the setting is completed, the vacuum cleaner will not enter the restricted zone or cross the virtual wall for cleaning.

Tips

  • Before using this function, you need to enable the map save mode for the vacuum cleaner in the mobile app.
  • This function is only used to divide cleaning zones, but cannot be used to block dangerous zones.
  • If the vacuum cleaner is moved or there are significant changes in the home environment, the map may become invalid and the settings of the virtual wall or restricted zone may be lost.

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More app functions

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Tip
The functions and details of the app may change slightly due to continuous development and upgrade of the app. The specific functions and details of the app are subject to the actual version.

Selected zone cleaning
You can use the mobile app to select one or more zones for cleaning. The vacuum cleaner will clean one or more rooms based on the zone that you select on the app map.

Tips

  • Before using this function, you need to enable the map save mode for the vacuum cleaner in the mobile app, and the vacuum cleaner has already generated a map for cleaning.
  • After cleaning starts, the main unit may move to a place beyond the selected zone. Make sure that you have cleared the obstacles on the ground around the selected zone, which cannot be used for safety isolation.

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Scheduled cleaning
You can use the mobile app to set the scheduled cleaning time. When the specified time arrives, the vacuum cleaner will automatically start cleaning, and return to the docking station after it completes cleaning.

Configured zone cleaning
You can use the mobile app to configure a zone for cleaning. The vacuum cleaner will start cleaning based on the zone that you plan in the mobile app.

Tip
After cleaning starts, the main unit may move to a place beyond the configured zone. Make sure that you have cleared the obstacles on the ground around the configured zone, which cannot be used for safety isolation.

Cleaning mode
You can use the mobile app to select the energy-saving, Standard, and Strong modes. The Standard mode is selected by default.

DND mode
During the Do-Not-Disturb (DND) period, the vacuum cleaner will not automatically continue cleaning or play the voice prompt. The power indicator dims. You can use the mobile app to disable the DND mode or change the DND time range.

Using the Water Tank

  • Do not use the mopping function on a carpet.
  • After mopping the floor, empty the water tank in time and remove the cloth.

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  1. Add water.
  2. Install the cloth.
  3. Install the water tank assembly and start mopping the floor.

Parts Maintenance – Dust Box

Regular maintenance
To achieve the best cleaning effect, clean and maintain the main unit regularly according to the table below. Determine the frequency of cleaning and maintenance according to your use habits.

  1. Press down the button on the dust box to remove the dust box.
  2. ELBELLO XR500 Laser Robot Vacuum 27 Open the side cover of the dust box.
  3. Dump the trash.
  4. ELBELLO XR500 Laser Robot Vacuum 28 Open the HEPA filter cover.
  5. Take out the HEPA filter and prefilter. Tap the HEPA filter to remove dust. Water washing is not recommended for the HEPA filter.
  6. ELBELLO XR500 Laser Robot Vacuum 29 Wash the prefilter.
  7. ELBELLO XR500 Laser Robot Vacuum 30 Wipe the dust box clean with a cloth. Do not wash the dust box with water.
  8. ELBELLO XR500 Laser Robot Vacuum 31 Dry the dust box and filter components, and keep them dry to ensure their service life.

Note
It is recommended that you wash the prefilter every 15 to 30 days. The maximum service life of the HEPA filter is 3 months.

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Note

  1. Before installing filters, ensure that the prefilter and HEPA filter are dry.
  2. Do not expose the prefilter and HEPA filter to the sunlight.
  • Install the prefilter and HEPA filter back to the dust box.
  • Close the cover of the dust box, and install the dust box on the main unit.

 

Note
Do not wash the dust box with water.

Parts Maintenance – Water Tank and Mopping Cloth

  1. Take out the water tank assembly.
  2. ELBELLO XR500 Laser Robot Vacuum 33 Take out the mopping cloth.
  3. ELBELLO XR500 Laser Robot Vacuum 34 Empty the water tank.
  4. ELBELLO XR500 Laser Robot Vacuum 35 Clean the mopping cloth.
  5. ELBELLO XR500 Laser Robot Vacuum 36 Dry the mopping cloth.
  6. ELBELLO XR500 Laser Robot Vacuum 37 Dry or air dry the water tank.

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Tip
The way to clean the rubbish in the dustbin of the water tank

  1. Put the water tank
  2. ELBELLO XR500 Laser Robot Vacuum 39 Clean up the rubbish in the dustbin of the water tank with running water.
  3. ELBELLO XR500 Laser Robot Vacuum 40 Dry up the conductive shrapnel.

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Parts Maintenance – Roller Brush and Side Brush

  1. Clean the roller brush.
  2. Open the roller brush cover assembly.
  3. Take out the roller brush shaft.
  4. Use a tool to clean the tangled hair.
  5. Clean the side brushes.

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Parts Maintenance – Charging electrode, anti-fall sensor, drive wheel and omnidirectional wheel.

  1. Clean the charging electrode.
  2. ELBELLO XR500 Laser Robot Vacuum 43 Clean the drive wheel and omnidirectional wheel.
  3. Clean the anti-fall sensor.

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Troubleshooting

If the vacuum cleaner encounters a fault while working, the power indicator blinks quickly in red, and a voice prompt is generated. In this case, rectify the fault by referring to the table below.

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Product Specifications

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Security Information

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FAQS About ELBELLO XR500 Laser Robot Vacuum

What is the ELBELLO XR500 Laser Robot Vacuum?

The ELBELLO XR500 Laser Robot Vacuum is a cutting-edge robotic vacuum cleaner equipped with advanced laser navigation technology for precise and efficient cleaning.

How does the laser navigation system work?

The laser navigation system scans and maps the surroundings of your home, allowing the ELBELLO XR500 to navigate with accuracy, avoiding obstacles and efficiently covering the entire area.

What surfaces can the ELBELLO XR500 clean?

The ELBELLO XR500 is designed to clean various floor types, including hardwood, tile, laminate, and carpet, ensuring thorough cleaning throughout your home.

What cleaning modes does the ELBELLO XR500 offer?

The ELBELLO XR500 offers multiple cleaning modes, including auto-clean, spot clean, edge clean, and scheduled cleaning, providing flexibility to suit your cleaning needs.

How does the ELBELLO XR500 handle obstacles?

Equipped with advanced sensors, the ELBELLO XR500 detects obstacles such as furniture and avoids collisions, ensuring safe and efficient navigation during cleaning.

Can the ELBELLO XR500 be controlled remotely?

Yes, the ELBELLO XR500 can be controlled remotely via a smartphone app, allowing you to start, stop, schedule, and monitor cleaning sessions from anywhere.

How long does the battery of the ELBELLO XR500 last?

The ELBELLO XR500 features a long-lasting battery that provides extended cleaning time on a single charge, ensuring uninterrupted cleaning sessions.

Is the ELBELLO XR500 suitable for pet owners?

Yes, the ELBELLO XR500 is ideal for pet owners, as it effectively removes pet hair, dander, and debris from floors and carpets, keeping your home clean and fresh.

Does the ELBELLO XR500 require maintenance?

Regular maintenance such as emptying the dustbin, cleaning the brushes, and replacing filters is recommended to ensure optimal performance of the ELBELLO XR500.

What warranty does ELBELLO offer for the XR500?

ELBELLO provides a comprehensive warranty for the XR500 Laser Robot Vacuum, offering peace of mind and customer support for any potential issues or concerns.

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